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2002 Toyota RAV4

Owner reports · Recalls · Investigations

More warning signs than most RAV4 years

Owner complaints for the 2002 Toyota RAV4 are substantially higher than the model-year median of 258.5.

About this comparison →

When problems were reported

Mileage at the reported incident

478 reports with mileage · 49 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 376 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 92 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

36 crash reports15 fire reports26 injury reports

What owners actually said

527 reports
125,000 miles · Sep 16, 2015
Power Train

MY 2002 TOYOTA RAV 4 IS AN AUTOMATIC TRANSMISSION AND IT DOESN'T SHIFT EASILY. I ALWAYS THOUGHT IT WAS BECAUSE IT WAS A 4 CYLINDER, BUT RECENTLY IT HAS GOTTEN A LOT WORSE. WHAT IT'S DOING NOW IS A MAGNIFICATION OF WHAT IT HAS BEEN DOING FOR A LONG TIME, STRUGGLING TO SHIFT FROM THE LOWER GEAR TO A HIGHER GEAR. I CALLED MY DEA…

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MY 2002 TOYOTA RAV 4 IS AN AUTOMATIC TRANSMISSION AND IT DOESN'T SHIFT EASILY. I ALWAYS THOUGHT IT WAS BECAUSE IT WAS A 4 CYLINDER, BUT RECENTLY IT HAS GOTTEN A LOT WORSE. WHAT IT'S DOING NOW IS A MAGNIFICATION OF WHAT IT HAS BEEN DOING FOR A LONG TIME, STRUGGLING TO SHIFT FROM THE LOWER GEAR TO A HIGHER GEAR. I CALLED MY DEALERSHIP WHERE I BOUGHT THE CAR NEW IN 2002 AND THEY SAID THAT MY CAR HAS A 'WARRANTY ENHANCEMENT' NOTICE ON IT, AND THAT IT NEEDS A NEW ECU, BUT THAT I WAS SUPPOSED TO HAVE DONE THIS WITHIN 10 YEARS FROM MY PURCHASE DATE. A NEW YORK TIMES ARTICLE FROM JULY 13, 2010 ADDRESSES THIS ISSUE AND TOYOTA'S WARRANTY EXTENSION, AND POINTED OUT THAT TOYOTA NOTIFIED DEALERSHIPS. HOWEVER, IT APPEARS THAT YOU HAVE TO BE A CUSTOMER OF YOUR DEALERSHIP TO HAVE TO HAVE FOUND OUT ABOUT THE ECU, AND I AM NOT BECAUSE I DON'T LIVE NEAR THE DEALERSHIP. THE SERVICE DEPARTMENT TOLD ME THAT I FALL OUTSIDE THE 10 YEAR WARRANTY AND WOULD HAVE TO PAY $1200-1600 TO REPLACE THE ECU. TOYOTA MOTOR CORP TOLD ME THE SAME THING WHEN I CALLED. IT SEEMS PATENTLY UNFAIR THAT TOYOTA WOULD ONLY INFORM ME THAT MY CAR HAS A PROBLEM THAT NEEDS TO BE FIXED BY THEM IF I'M A CUSTOMER OF THEIR SERVICE STATION AT MY DEALERSHIP! I'M JUST GUESSING THAT IF THEY CALL IT A 'WARRANTY ENHANCEMENT' INSTEAD OF A RECALL, THEY'RE NOT OBLIGATED TO NOTIFY PEOPLE WHO DON'T FREQUENT THEIR SERVICE STATIONS. BECAUSE OF THE SHIFTING PROBLEM MY CAR SEEMS VERY UNSAFE. I HAVE HAD TO PARK IT. WHEN I SAVE ENOUGH MONEY FOR ANOTHER CAR, YOU CAN BET IT WON'T BE A TOYOTA!

NHTSA ODI #10764210

112,000 miles · Sep 15, 2015
EnginePower Train

WHEN TRAVELING THE TRANSMISSION IS SLAMMING INTO GEAR. IN 2012 THERE WAS A CLASS ACTION LAW SUIT. THE LAW SUIT WAS WON AND RAV 4 OWNERS WHOM FILED WERE REIMBURSED FOR COST OF FIXING. TOYOTA ALSO AGREE TO EXTEND WARRANTY ON TRANSMISSION. TOYOTA FAILED TO INFORM OWNERS OF TOYOTA RAV 4 OF THIS PROBLEM. I HAVE NOT OWNED THIS RAV 4 F…

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WHEN TRAVELING THE TRANSMISSION IS SLAMMING INTO GEAR. IN 2012 THERE WAS A CLASS ACTION LAW SUIT. THE LAW SUIT WAS WON AND RAV 4 OWNERS WHOM FILED WERE REIMBURSED FOR COST OF FIXING. TOYOTA ALSO AGREE TO EXTEND WARRANTY ON TRANSMISSION. TOYOTA FAILED TO INFORM OWNERS OF TOYOTA RAV 4 OF THIS PROBLEM. I HAVE NOT OWNED THIS RAV 4 FOR LONG BUT FEEL IT SHOULD HAVE BEEN RECALLED. PLEASE ADVISE IF WE CAN EXTEND CLASS ACTION LAW SUIT OR ADD THIS TO THE RECALL LIST AS IT SHOULD HAVE BEEN. THANK YOU *TR

NHTSA ODI #10763870

159,945 miles · Sep 9, 2015
Unknown Or Other

THIS VEHICLE DOES NOT SHIFT ITS GEAR. IT RUNS ONLY IN FIRST GEAR. THERE ARE NO REVERSE EITHER. IT IS HARD TO CONTROL IN ROAD.

NHTSA ODI #10762677

38,000 miles · Aug 21, 2015
Air BagsCrashFireInjury

ON JUNE 25, 2015, I WAS DRIVING MY NEIGHBOR TO PICK UP HIS VEHICLE AT A GARAGE. A LADY WENT THROUGH A STOP SIGN AND HIT ME HEAD ON.I INCURRED SEVERAL INJURIES TO MY LEFT HAND, STOMACH, CHEST, HEAD, NECK AND MY NEIGHBOR SUSTAINED INJURIES TO HIS TWO ARMS. WE COULD NOT GET OUT OF MY VEHICLE BECAUSE THE IMPACT WAS SO HARD THAT MY …

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ON JUNE 25, 2015, I WAS DRIVING MY NEIGHBOR TO PICK UP HIS VEHICLE AT A GARAGE. A LADY WENT THROUGH A STOP SIGN AND HIT ME HEAD ON.I INCURRED SEVERAL INJURIES TO MY LEFT HAND, STOMACH, CHEST, HEAD, NECK AND MY NEIGHBOR SUSTAINED INJURIES TO HIS TWO ARMS. WE COULD NOT GET OUT OF MY VEHICLE BECAUSE THE IMPACT WAS SO HARD THAT MY FRONT TWO DOORS WERE DAMAGED TO THE POINT THAT THEY WOULD NOT OPEN. MY AIRBAGS DID NOT DEPLOY HOWEVER THE LADY WHO HIT ME HEAD ON, HER AIRBAGS DID DEPLOY. IF MY AIR BAGS HAD OF WORKED LIKE THEY WERE SUPPOSED TO THEN ME AND MY NEIGHBOR WOULD NOT HAVE BEEN INJURED. WE WERE WEARING OUR SEAT BELTS AND THE IMPACT WAS LIKE HITTING A STONE WALL WITH GREAT FORCE. EVERYONE AT THE ACCIDENT SCENE WANTED TO KNOW WHY MY AIRBAGS DID NOT WORK.THEY SHOULD HAVE WORKED IF THEY WERE EVER GOING TO, BUT THEY DID NOT. MY VEHICLE ENDED UP BEING TOTALED AND I AM STILL GETTING TREATMENTS FOR MY INJURIES. I HAVE BEEN IN THE HOSPITAL SEVERAL TIMES FROM THE INJURIES THAT I SUSTAINED BECAUSE MY AIRBAGS DID NOT DEPLOY. I WOULD LIKE AN INVESTIGATION INTO WHY MY AIRBAGS DID NOT WORK WHEN I HAD A HEAD ON COLLISION. THANK YOU. *TR

NHTSA ODI #10758489

43,000 miles · Jul 19, 2015
Air BagsCrashFireInjury

I WAS DRIVING MY 2002 TOYOTA RAV4. SUV ON JUNE 26, 2015. A LADY TALKING ON HER CELL PHONE WENT THROUGH A STOP SIGN AND HIT MY CAR HEAD ON. ME AND MY PASSENGER SUSTAINED SEVERAL INJURIES. MY VEHICLE CAUGHT ON FIRE AND WE COULD NOT GET OUT OF THE CAR (THE DOORS WERE JAMBED) FINALLY WITH SOME HELP WE WERE ABLE TO GET OUT OF MY VEH…

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I WAS DRIVING MY 2002 TOYOTA RAV4. SUV ON JUNE 26, 2015. A LADY TALKING ON HER CELL PHONE WENT THROUGH A STOP SIGN AND HIT MY CAR HEAD ON. ME AND MY PASSENGER SUSTAINED SEVERAL INJURIES. MY VEHICLE CAUGHT ON FIRE AND WE COULD NOT GET OUT OF THE CAR (THE DOORS WERE JAMBED) FINALLY WITH SOME HELP WE WERE ABLE TO GET OUT OF MY VEHICLE. I HURT MY HEAD, CHEST, STOMACH, RIGHT LEG CUT, RIGHT KNEE JOINT DAMAGED AND LEFT ARM AND HAND SERIOUSLY INJURED. EVERYONE ( THE POLICE, FIREMEN, WITNESSES,WRECKER TRUCK PEOPLE AND THE TOYOTA GARAGE THAT MY VEHICLE WAS TAKEN TO WANTED TO KNOW WHY MY AIRBAGS DID NOT DEPLOY WHEN THE VEHICLE HIT ME. THE LADIES AIR BAGS DID DEPLOY AND SHE WAS NOT INJURED. HOWEVER, MY AIRBAGS DID NOT DEPLOY WHICH CAUSED ME TO SERIOUSLY INJURED. I AM STILL RECEIVING MEDICAL TREATMENT FOR MY INJURIES AND MY VEHICLE WAS TOTALED. EVEN THE MECHANICS AT THE TOYOTA COLLISION CENTER WHERE MY VEHICLE WAS TOWED TO SAID THAT MY AIR BAGS SHOULD HAVE DEPLOYED AND BECAUSE THEY FAILED TO DEPLOY ALLOWED ME TO BE SERIOUSLY INJURED. I WOULD LIKE FOR YOU AGENCY TO PERFORM AN INVESTIGATION ON WHY MY AIRBAGS FAILED TO DEPLOY WHICH CAUSED ME TO BE INJURED. IF THE AIRBAGS FAILED TO DEPLOY IN MY TOYOTA RAV4 SUV THEN I AM SURE THAT THERE OTHER TOYOTA RAV4-SUV'S WITH DEFECTIVE AIRBAGS. PLEASE ADVISE. THANK YOU.

NHTSA ODI #10734964

47,000 miles · Jun 29, 2015
Air BagsCrashFireInjury

I WAS DRIVING DOWN A STREET IN CHARLESTON, WV AND A LADY WENT THROUGH A RED LIGHT AND SHE HIT MY TOYOTA RAV4 SUV. HEAD ON AND THE AIR BAGS IN MY 2002 TOYOTA RAV4 SUV, DID NOT EMPLOY, BUT THE AIRBAGS IN THE OTHER VEHICLE DID. AS A RESULT OF THE AIR BAGS IN MY VEHICLE FAILING TO EMPLOY CAUSED ME AND MY WIFE INJURIES.I REALLY BELIE…

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I WAS DRIVING DOWN A STREET IN CHARLESTON, WV AND A LADY WENT THROUGH A RED LIGHT AND SHE HIT MY TOYOTA RAV4 SUV. HEAD ON AND THE AIR BAGS IN MY 2002 TOYOTA RAV4 SUV, DID NOT EMPLOY, BUT THE AIRBAGS IN THE OTHER VEHICLE DID. AS A RESULT OF THE AIR BAGS IN MY VEHICLE FAILING TO EMPLOY CAUSED ME AND MY WIFE INJURIES.I REALLY BELIEVE THAT ALL OF THE AIR BAGS IN ANY TOYOTA MADE VEHICLES ARE EITHER DEFECTIVE OR WILL NOT EMPLOY AS A RESULT OF A HEAD ON ACCIDENT. MY WIFE AND I HAD TO HAVE MEDICAL CARE AS A RESULT OF MY 2002 TOYOTA RAV4 SUV FAILING TO EMPLOY ON IMPACT IN A HEAD ONE COLLISION AT SPEEDS IN EXCESS OF FORTY MILES PER HOUR. I WOULD LIKE FOR YOUR AGENCY TO INVESTIGATE AS TO WHY MY AIR BAGS FAILED TO EMPLOY DURING A HEAD ON ACCIDENT. IF THE AIR BAGS IN MY 2002 TOYOTA RAV4 SUV WOULD HAVE WORKED THEN ME AND MY WIFE WOULD NOT HAVE BEEN INJURED. I BELIEVE WHOLE HEATEDLY THAT TOYOTA KNEW ABOUT ALL OF THE DEFECTIVE AIR BAGS IN ITS MANUFACTURED VEHICLES AND THEY ALSO KNEW ABOUT SOME OF THE AIR BAGS NOT EMPLOYING ON OTHER MODELS OF THEIR VEHICLES, LIKE MINE. PLEASE INVESTIGATE AND KEEP ME ADVISED. THANK YOU. *TR

NHTSA ODI #10730981

38,000 miles · Jun 27, 2015
Air BagsCrashInjury

I WAS DRIVING DOWN TENNESSEE STREET WHEN A LADY RAN THROUGH A STOP SIGN AND HIT US HEAD-ON. MY AIR BAGS NOT DID DEPLOY WHICH CAUSED ME AND MY WIFE INJURIES. THE OTHER VEHICLE THAT HIT MY TOYOTA 2002 RAV4 SUV. AIR BAGS DID DEPLOY ON IMPACT, WHERE MY AIRBAGS DID NOT DEPLOY. IF MY AIR BAGS WOULD HAVE DEPLOYED LIKE THEY WERE SUPPO…

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I WAS DRIVING DOWN TENNESSEE STREET WHEN A LADY RAN THROUGH A STOP SIGN AND HIT US HEAD-ON. MY AIR BAGS NOT DID DEPLOY WHICH CAUSED ME AND MY WIFE INJURIES. THE OTHER VEHICLE THAT HIT MY TOYOTA 2002 RAV4 SUV. AIR BAGS DID DEPLOY ON IMPACT, WHERE MY AIRBAGS DID NOT DEPLOY. IF MY AIR BAGS WOULD HAVE DEPLOYED LIKE THEY WERE SUPPOSED TO, THEN ME AND MY WIFE WOULD NOT HAVE SUSTAINED INJURIES. FOR ALL INTENT AND PURPOSES, I PERSONALLY BELIEVE THAT TOYOTA IS AWARE THAT ALL OF THEIR AIRBAGS ARE EITHER DEFECTIVE OR WILL NOT WORK AT ALL. THE POLICE, THE WRECKER DRIVER, THE WITNESSES, THE GARAGE WHERE MY VEHICLE WAS TOWED TO ALL ASKED THE SAME QUESTION: HOW COME YOUR AIRBAGS DID NOT DEPLOY. THEY ALL SAID THAT IF THEY WOULD HAVE DEPLOYED THEN ME AND MY WIFE WOULD NOT HAVE BEEN INJURED.I WOULD LIKE FOR YOUR OFFICE TO HAVE AN INVESTIGATION OF WHY MY AIRBAGS DID NOT DEPLOY WHICH DID CAUSE ME AND MY WIFE INJURIES. IN A HEAD ON COLLISION, ONE WOULD EXPECT THE AIR BAGS TO WORK, BUT MINE DID NOT CAUSES ME AND MY WIFE INJURIES. THANK YOU. *TR

NHTSA ODI #10730802

38,000 miles · Jun 26, 2015
Air BagsCrashInjury

TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE PASSENGER SUSTAINED ARM AND HAND INJURIES AND LACERATIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE…

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TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE PASSENGER SUSTAINED ARM AND HAND INJURIES AND LACERATIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA ODI #10730539

82,264 miles · Jun 20, 2015
EngineUnknown Or OtherVehicle Speed Control

2002 TOYOTA RAV 4 ENGINE CONTROL MODULE/TRANSMISSION FAILED ON 82,264 MILES, ERRATIC DRIVING, VERY DANGEROUS TO DRIVE. TOYOTA IS AWARE OF THIS PROBLEM BUT NOT DOING ANY THING TO RESOLVE. SPENT ALMOST $1000 TO REPLACE THE ECU ALONE, MAY NEED COMPLETE TRANSMISSION REPLACEMENT.

NHTSA ODI #10726370

18,000 miles · May 22, 2015
Power TrainSteering

I PURCHASED THE 2002 TOYOTA RAV4 NEW FROM THE DEALERSHIP. ONE DAY WHILE I WAS ON MY WAY TO WORK I ALMOST WRECKED BECAUSE THE DRIVE BELT GOT HUNG UP ON SOMETHING AND IT CHEWED UP MY DRIVE BELT. ALSO, I STARTED NOTICING EVERY TIME THAT I WANTED TO SPEED UP MY RAV4 WOULD HESITATE AND NOT GO IN GEAR. IF IT DID GO IN GEAR IT MADE A …

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I PURCHASED THE 2002 TOYOTA RAV4 NEW FROM THE DEALERSHIP. ONE DAY WHILE I WAS ON MY WAY TO WORK I ALMOST WRECKED BECAUSE THE DRIVE BELT GOT HUNG UP ON SOMETHING AND IT CHEWED UP MY DRIVE BELT. ALSO, I STARTED NOTICING EVERY TIME THAT I WANTED TO SPEED UP MY RAV4 WOULD HESITATE AND NOT GO IN GEAR. IF IT DID GO IN GEAR IT MADE A NOISE LIKE A GRINDING TYPE OF NOISE. I CALLED THE TOYOTA DEALERSHIP AND THEY DID NOTHING. I CALLED THE TOYOTA MOTOR USA AND TOLD THEM ABOUT MY PROBLEM AND I WAS TOLD THAT TOYOTA DOES NOT MANUFACTURE ANY DEFECTIVE VEHICLES AND THEY REFUSED TO DO ANYTHING. THE I READ WHERE THERE HAD BEEN A RECALL ON ALL 2001, 2002 AND 2003 RAV4 TOYOTA VEHICLES BECAUSE OF FAULTY TRANSMISSIONS. I THEN SENT A LETTER TO TOYOTA MOTOR CORPORATION USA AND AGAIN THEY REFUSED TO DO ANYTHING. THE RAV4 HAS BEEN PARKED IN MY GARAGE AND IT HAS ONLY 35,000 MILES ON IT AND EVERYONE IN MY FAMILY IS AFRAID TO DRIVE IT. I THOUGHT THAT WHEN A CAR MANUFACTURER HAS A RECALL THAT THE MANUFACTURER HAS A RESPONSIBILITY TO FIX THE DEFECT. IN MY CASE TOYOTA HAS REFUSED TO DO ANYTHING. CAN YOU AGENCY ASK TOYOTA WHY THEY HAVE NEVER OFFERED TO DO ANYTHING FOR A LEGITIMATE RECALL WHICH INVOLES THE PROBLEMS THAT I AM HAVING. THANK YOU.

NHTSA ODI #10720938

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Toyota RAV4 problems