2002 Toyota RAV4

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

MY WIFE DRIVE A 2002 RAV4 TO WORK. ON APRIL 15 2013 WHILE ON HER WAY TO WORK LIKE ALWAYS SHE STOPPED AT A RED LIGHT . AS THE LIGHT TURN GREEN SHE PRESSED THE GAS THE CAR STARTED MOVING AND SUDDENLY LOST ACCELERATION, THE DRIVER BEHIND HER DID NOT HAVE TIME TO REACTED AND REAR ENDED THEM. MY 2 YEAR SON AND MY WIFE SHOCKED MY SON CRIED FOR A LITTLE BIT AND MY WIFE HAD A SORE BACK . AN THE BEGINNING WHEN SHE TOLD ME THESE I DIDN'T THINK MUCH OF IT . ONE WEEK AFTER THE INCIDENT SHE TOLD ME THE CHECK ENGINE LIGHT CAME ON I TOLD HER MAYBE YOU DIDN'T CLOSE THE GAS CAP GOOD WHEN YOU PUT THE GAS IF IT STILL ON I WILL GET IT CHECK. SURE ENOUGH THE ENGINE LIGHT WENT OFF ON ITS ON .SHORTLY AFTER SHE TOLD ME THE CAR IS NOT DRIVING NORMAL IF WE COULD SWAP CARS. I DROVE HER CAR FOR COUPLE DAYS AND OCCASIONALLY I START EXPERIENCING A LOW ACCELERATION AND SOMETIMES A HARD SHIFT. TOOK THE CAR TO THE TOYOTA DEALERSHIP AND WAS TOLD THAT TOYOTA HAS AN OPEN BULLETIN FOR THE ECM WITCH CONTROL THE GEAR OF THE TRANSITION BUT THE BAD NEWS THE SAID EVEN DO I HAD ONLY 80100 MILES THEY SAID THE WARRANTY IS OUT BY TIME. ONCE I READ ABOUT THIS PROBLEM ON SEVERAL FORUM I REALIZE THAT WAS EXACTLY WHAT MY WIFE TRY TO EXPLAIN ME. I CONTACTED TOYOTA ABOUT WHAT HAPPEN AND TOLD THEM ABOUT THE ACCIDENT THEY GIVE ME A CASE NUMBER AND TOLD ME SOME ONE WILL CONTACTED YOU WITH IN 24 HOURS. *TR

FIRST THE ENGINE LIGHT CAME ON THEN WHILE TRYING TO ACCELERATE, THE CAR HESITATES AND THEN SHIFTS HARD AND JERKS THE CAR FORWARD. THE SAFETY ISSUE IS THAT THE CAR HESITATES AND ACCELERATION IS AFFECTED SO IT IS UNSAFE TO TRY TO GET ON THE HIGHWAY WITH ONCOMING CARS BEHIND YOU. I TALKED TO TOYOTA ABOUT THIS ISSUE BUT THEY STATED MY CAR WAS NOT COVERED BY THE RECALL OF (HARSH SHIFT CONDITION AND/OR MALFUNCTION INDICATOR LIGHT). *TR

IN 2009, 2010, AND 2011 MY 2002 TOYOTA RAV4 EXHIBITED SHARP, ROUGH SHIFTING INTO AND OUT OF GEAR, OFTEN WHEN ON THE FREEWAY. THE VEHICLE ALSO HAD A CHECK ENGINE LIGHT THAT REPEATEDLY CAME ON. I WAS INITIALLY ADVISED BY A NON-TOYOTA REPAIR SHOP THAT THE ISSUE WAS WITH THE TRANSMISSION AND IT HAD TO BE REPLACED. HOWEVER, UPON TAKING THE CAR TO A TOYOTA DEALERSHIP THEY STATED THE PROBLEM WAS WITH THE ECM. IN 2009 THEY RE-PROGRAMMED THE ECM, IN 2010 THEY RE-PROGRAMMED THE ECM AND IN 2011 (AFTER THE EXTENDED WARRANTY WAS ISSUED BY TOYOTA CORP) THEY REPLACED THE ECM. THEY NEVER DID ANY SERVICE ON THE TRANSMISSION. NOW IN APRIL 2013 JUST 17MONTHS AFTER THEY REPLACED THE ECM IT HAPPENS AGAIN AND THEY TELL ME I NEED A NEW TRANSMISSION AND I HAVE TO PAY FOR IT BECAUSE IT'S OUT OF THE EXTENDED WARRANTY. SINCE THE ECM WAS THROWING THE TRANSMISSION IN & OUT OF GEAR FOR 3 YEARS, ISN'T IT OBVIOUS THAT THE TRANSMISSION WAS DAMAGED BY THE ECM? IT WAS EVEN MENTIONED IN THE SERVICE BULLETINS THAT THE ECM WAS POSSIBLY CAUSING DAMAGE TO THE TRANSMISSION AND THE DEALERSHIPS MAY ALSO HAVE TO REPLACE THE TRANSMISSION AT THE SAME TIME THE ECM WAS REPLACED. YET BECAUSE THEY CHOSE NOT TO REPAIR OR REPLACE THE TRANSMISSION ON MY CAR IN 2011 WHILE IT WAS UNDER WARRANTY, I NOW HAVE TO PAY FOR WHAT SHOULD HAVE BEEN DONE IN THE FIRST PLACE. TOYOTA HAS BEEN AWARE OF THIS PROBLEM SINCE 2006 YET THEY NEVER ISSUED A RECALL OR NOTIFIED OWNERS UNTIL A CLASS ACTION LAWSUIT WAS FILED. TOYOTA NEEDS TO SATISFY THEIR CUSTOMERS BY ISSUING A RECALL AND ADMITTING THAT BOTH THE ECM AND TRANSMISSION NEED TO BE REPLACED ON ANY 2001-2003 RAV4 THAT EXPERIENCES ROUGH SHIFTING, OR SHIFTING IN & OUT OF GEAR, OR CODES THAT REFLECT A PROBLEM WITH THE ECM OR TRANSMISSION. THIS IS DANGEROUS FOR DRIVERS AND TOYOTA IS NEGLIGENT IN PREVENTING INJURIES AND DEATHS DUE TO A KNOWN DEFECT. *TR

ABOUT A WEEK AGO MY CAR BEGAN HAVING ISSUES SHIFTING GEARS. IF I PULLED INTO A TURN LANE I WOULD SLOW AND START CREATING A DANGER FOR BOTH ME AND OTHER DRIVERS. I TOOK MY CAR TO A TRANSMISSION SPECIALIST, WITH OVER 30 YEARS OF EXPERIENCE. HE LET ME KNOW THAT 2002 RAV4'S HAVE A RECALL ON THE COMPUTER THAT CONTROLS THE TRANSMISSION. HE ALSO SAID THAT IN CERTAIN CASES HE KNEW TOYOTA HAD REPLACED THE TRANSMISSION AS WELL. I TOOK IT TO THE DEALERSHIP WHERE THE COMPUTER WAS REPLACED AND I WAS TOLD THAT THE TRANSMISSION HAD AN EXTENDED WARRANTY OF 10 YEARS OR 150,000 MILES. MY CAR WAS 19 MONTHS AND 10,000 MILES OVER THE EXTENDED WARRANTY. THE TRANSMISSION SPECIALIST LET ME KNOW THAT THE TRANSMISSION WAS DIRECTLY DAMAGED BY THE COMPUTER. WHEN I CALLED THE MANUFACTURER THEY LET ME KNOW THAT THEY DIDN'T AGREE WITH THE PROGRAM, THOUGHT THAT IT SHOULD HAVE BEEN A RECALL INSTEAD OF EXTENDED WARRANTY BUT THERE WAS NOTHING THEY COULD DO FOR ME. THE MANUFACTURER REPRESENTATIVE ALSO LET ME KNOW THAT THERE ARE OTHERS IN MY SAME SITUATION. *TR

MY CAR STARTED TO SHIFT GEARS ERRATICALLY AND UNCONTROLLABLY. I FOUND OUT THAT TOYOTA HAS A TECHNICAL SERVICE BULLETIN ON THIS PROBLEM FOR 2001 - 2003 RAV4 CARS AND HAVE EXTENDED THE WARRANTY TO 150,000 MILES. WHEN I CONTACTED TOYOTA THEY SAID MY VIN# IS NOT INCLUDED EVEN THOUGH MY DATE OF MANUFACTURE AND SYMPTOMS ARE THE SAME. MY MECHANIC SAYS THIS IS THE SAME PROBLEM AS OTHER RAV4S. TOYOTA REFUSES TO EXPLAIN WHY THEY EXCLUDE CERTAIN VIN#S AND I THINK THEY SIMPLY TRYING TO REDUCE THEIR FINANCIAL EXPOSURE. NEED YOUR HELP TO DEAL WITH TOYOTA. I HAVE ALWAYS FOLLOWED UP WITH FACTORY COMMENDED SERVICED, MAINLY THROUGH TOYOTA. THE VIN# FOR MY CAR IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

RETURNED CAR TO DEALER DUE TO EXPERIENCING HANDLING DIFFICULTY A FEW DAYS AFTER DEALER PERFORMED FOUR WHEEL ALIGNMENT. I WAS INFORMED THAT REAR WHEELS WERE ONCE AGAIN OUT OF ALIGNMENT DUE TO BEING FROZEN WITH RUST AND BOTH REAR LOWER CONTROL ARMS AND CAM KIT/PLATE NEEDED REPLACEMENT . MY DEALER TELLS ME THAT SINCE MINE IS AN EARLIER MODEL, IT IS NOT COVERED UNDER A SAFETY RECALL OF LATER MODELS EXPERIENCING THE IDENTICAL PROBLEM. THE SERVICE PERSON DID SAY THAT THEY HAD RECENTLY PERFORMED THIS REPAIR ON A NUMBER OF PRE-2006 RAV4 MODELS. SINCE THIS IS A POTENTIALLY DANGEROUS CONDITION, IT SEEMS TO ME THAT THE "REAR LOWER SUSPENSION ARM "RECALL NOTICE OUGHT TO BE EXTENDED TO INCLUDE EARLIER YEAR MODELS. *TR

THIS PAST SUMMER THE 2002 RAV 4 STARTED GIVING INDICATIONS THAT SOMETHING MIGHT NOT BE RIGHT. THE CAR HAD ALWAYS GOTTEN ITS REQUIRED MILEAGE MAINTENANCE WHICH WAS ALSO DUE AT THE TIME. SO THOSE THINGS WERE DONE. HOWEVER, OVER THE LAST THREE WEEKS THE FOLLOWING STARTED: --THE ENGINE LIGHT CAME ON, THEN OFF; --THERE WAS HESITATION WHEN ACCELERATING/ A HARSH JERK AND SHIFT WHEN CHANGING GEARS --THE VEHICLE WOULD SOMETIMES SLIP BACK INTO NEUTRAL AND STALL WHILE DRIVING THREE INDEPENDENT TOYOTA-CERTIFIED TECHNICIANS DIAGNOSED THAT THERE IS A PROBLEM WITH THE TRANSMISSION, SO WE TOOK IT TO DARCARS TOYOTA WHERE THE CAR WAS PURCHASED. THE TECHNICIAN THERE CONFIRMED THE DIAGNOSIS BUT SAID WE NEEDED TO CONTACT THE WARRANTY ENHANCEMENT DEPARTMENT. AFTER PLACING ME ON HOLD FOR ABOUT 5 MINUTES, SHE TOLD ME THAT THE CAR HAD EXCEEDED THE TIME FOR THE WARRANTY BY ABOUT 3 MONTHS AND THEREFORE NOTHING COULD BE DONE. IS TOYOTA WILLING TO JEOPARDIZE THE LONG-TERM CUSTOMER LOYALTY AND MORE IMPORTANTLY, THE SAFETY OF THEIR CUSTOMERS, JUST BECAUSE THE CAR CHOSE TO DISPLAY ITS PROBLEMS 3 MONTHS LATER? *TR