NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
92 reportsClear category filter83,000 miles · Aug 28, 2009
Electrical System
CHECK ENGINE LIGHT CAME ON. TOOK TO TOYOTA. THEY TOLD ME I NEEDED A NEW ECM THAT THERE WAS A TSB ON THE MAKE MODEL AND YR OF MY VEHICLE RAV4 2002/I DROVE HOME AND TOLD MY BOYFRIEND THAT THE ECM REPLACEMENT IS 1600 DOLLARS. ONE WEEK LATER I WAS DRIVING TO TOYOTA TO HAVE FIXED AND MY CAR WOULD NPT ACCELERATE. IT WOULD STOP AND GO …
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CHECK ENGINE LIGHT CAME ON. TOOK TO TOYOTA. THEY TOLD ME I NEEDED A NEW ECM THAT THERE WAS A TSB ON THE MAKE MODEL AND YR OF MY VEHICLE RAV4 2002/I DROVE HOME AND TOLD MY BOYFRIEND THAT THE ECM REPLACEMENT IS 1600 DOLLARS. ONE WEEK LATER I WAS DRIVING TO TOYOTA TO HAVE FIXED AND MY CAR WOULD NPT ACCELERATE. IT WOULD STOP AND GO AND I BARELY MADE IT THROUGH A VERY BUSY INTERSECTION.. I WAS AT 83,000 MILES AND OUT OF WARRANTY WHEN THIS HAPPENED. OF COURSE I HAD TO ABSORB THE COST.. *TR
NHTSA ODI #10282197
80,300 miles · Aug 27, 2009
Electrical SystemPower Train
1. TOYOTA 2002 RAV 4 STARTING JERKING UNCONTROLLABLY AT 80,300 MILES WHILE DRIVING ON HIGHWAY AT AROUND 60 MPH. 2. TOOK IT IN THE NEXT DAY AND TOYOTA DEALER STATED THAT IT WAS AN ENGINE CONTROL MODULE FAILURE WHICH WAS MAKING THE TRANSMISSION JERK. 3. THEY REPLACED THE ENGINE CONTROL MODULE AND STUCK US WITH THE BILL SIN…
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1. TOYOTA 2002 RAV 4 STARTING JERKING UNCONTROLLABLY AT 80,300 MILES WHILE DRIVING ON HIGHWAY AT AROUND 60 MPH. 2. TOOK IT IN THE NEXT DAY AND TOYOTA DEALER STATED THAT IT WAS AN ENGINE CONTROL MODULE FAILURE WHICH WAS MAKING THE TRANSMISSION JERK. 3. THEY REPLACED THE ENGINE CONTROL MODULE AND STUCK US WITH THE BILL SINCE OUR CAR WAS 300 MILES OVER WARRANTY ALTHOUGH WE HAD BROUGHT IT IN 4 TIMES PRIOR FOR ENGINE CONTROL MODULE PROBLEMS. *TR
NHTSA ODI #10281996
100,500 miles · Aug 17, 2009
Electrical System
THE CAR DOES NOT RESPOND PROPERLY WHEN ATTEMPTING TO ACCELERATE. THE CAR JERKS/TRANSMISSION JERKS AND REMAINS AT A SLOW SPEED, RESPONDING MUCH LATER. THIS IS DANGEROUS WHEN MERGING OR SIMPLY DRIVING ON A HIGHWAY. I BOUGHT THIS CAR FOR MY TEENAGE DAUGHTER FROM A MAJOR TOYOTA DEALER. WHEN I TEST DROVE IT, IT SEEMED FINE. THE DEALE…
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THE CAR DOES NOT RESPOND PROPERLY WHEN ATTEMPTING TO ACCELERATE. THE CAR JERKS/TRANSMISSION JERKS AND REMAINS AT A SLOW SPEED, RESPONDING MUCH LATER. THIS IS DANGEROUS WHEN MERGING OR SIMPLY DRIVING ON A HIGHWAY. I BOUGHT THIS CAR FOR MY TEENAGE DAUGHTER FROM A MAJOR TOYOTA DEALER. WHEN I TEST DROVE IT, IT SEEMED FINE. THE DEALER APPARENTLY, DID NOT KNOW WHAT WAS WRONG. I TOOK IT TO ANOTHER TOYOTA DEALER WHO IDENTIFIED THE PROBLEM. THIS CAR WAS APPARENTLY IN EXCELLENT CONDITION, OBVIOUSLY A FALSEHOOD. I HAVE HAD THE CAR CHECKED OVER - THIS IS THE ONLY PROBLEM - A DEADLY ONE. *TR
NHTSA ODI #10280746
107,258 miles · Aug 3, 2009
Electrical System
ECM IS FAULTY. CAUSING VEHICLE TO "MISSHIFT" FROM 1ST TO 2ND GEAR. THE MISSHIFTING CAUSES CAR TO STALL FOR A FEW SECONDS TILL SHIFTING IS COMPLETED, CAUSING POTENTIAL REAR-END OR SIDE-HIT(AT INTERSECTIONS) ACCIDENTS. HAVE ALMOST BEEN HIT TWICE. SUGGESTED BY DEALERSHIP TO "REFLASH" ECMA; COMPLETED; NO CHANGE. NOW SUGGESTED TO…
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ECM IS FAULTY. CAUSING VEHICLE TO "MISSHIFT" FROM 1ST TO 2ND GEAR. THE MISSHIFTING CAUSES CAR TO STALL FOR A FEW SECONDS TILL SHIFTING IS COMPLETED, CAUSING POTENTIAL REAR-END OR SIDE-HIT(AT INTERSECTIONS) ACCIDENTS. HAVE ALMOST BEEN HIT TWICE. SUGGESTED BY DEALERSHIP TO "REFLASH" ECMA; COMPLETED; NO CHANGE. NOW SUGGESTED TO REPLACE PART (ESTIMATED COST OF + LABOR) RESEARCHED ON INTERNET, THERE ARE SEVERAL WEB SITES THAT HAVE CUSTOMERS COMPLAINING TO TOYOTA WITH NO SOLUTION (SUCH AS HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/RAV4/2002/TRANSMISSION/PROBLEMS_SHIFTING.SHTML AND HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0C40D0/573) CONTACTED TOYOTA AND THEY OFFERED NO SOLUTION BECAUSE A THERE WASN'T A "SPECIAL SERVICE CAMPAIGN" AKA RECALL. ADVISED ME TO SEEK OUTSIDE HELP. *TR
NHTSA ODI #10279255
116,000 miles · Aug 1, 2009
Electrical SystemPower Train
MY 2002 TOYOTA RAV4 HAS BEEN INTERMITTENTLY NOT SHIFTING INTO GEAR. IT BALKS AND CLUNKS, AND EVENTUALLY SHIFTS. THIS IS A SAFETY ISSUE WHEN ENTERING TRAFFIC, BECAUSE YOU DON'T KNOW IF THE CAR WILL BE ABLE TO ACCELERATE TO THE SPEED OF TRAFFIC OR NOT. IT IS ALSO A SAFETY ISSUE AT STOP LIGHTS, BECAUSE YOU DON'T KNOW IF YOU WI…
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MY 2002 TOYOTA RAV4 HAS BEEN INTERMITTENTLY NOT SHIFTING INTO GEAR. IT BALKS AND CLUNKS, AND EVENTUALLY SHIFTS. THIS IS A SAFETY ISSUE WHEN ENTERING TRAFFIC, BECAUSE YOU DON'T KNOW IF THE CAR WILL BE ABLE TO ACCELERATE TO THE SPEED OF TRAFFIC OR NOT. IT IS ALSO A SAFETY ISSUE AT STOP LIGHTS, BECAUSE YOU DON'T KNOW IF YOU WILL BE ABLE TO MAKE IT ACROSS THE INTERSECTION BEFORE THE LIGHT CHANGES OR NOT. THIS STARTED IN JANUARY 2009, BUT WAS NOT CONSISTENT. IN JULY, IT FINALLY CREATED A "CHECK ENGINE" CONDITION. I TOOK THE VEHICLE TO A REPUTABLE MECHANIC, AND HE CHANGED THE TRANSMISSION FLUID AND REPLACED SOLENOIDS, WHICH THE ENGINE CODE SUGGESTED. I THEN TOOK IT TO A TOYOTA DEALER, AND THEY REPLACED THE ECM, AT A COST OF $1500. THAT DID NOT SOLVE THE PROBLEM, AND THEY SAY I NEED TO REPLACE THE TRANSMISSION FOR $3500. TOYOTA HAS KNOWN ABOUT THIS PROBLEM SINCE 2006, AND AT THAT TIME ISSUED A BULLETIN. HOWEVER, I FEEL THEY SHOULD HAVE ISSUED A RECALL DUE TO THE SAFETY ISSUES AND THE COST INVOLVED. *TR
NHTSA ODI #10279031
59,000 miles · Aug 1, 2009
Electrical System
AFTER 30 MINS OF HWY/PKWY DRIVING, THE CAR SHUT OFF WITHOUT WARNING WHILE TRAVELING APPROX 45 MPH. NO WARNING LIGHTS BEFORE INCIDENT AND NO PREVIOUS ISSUE AT ALL. STEERING AND BRAKES BECAME SLUGGISH, AND WE LACKED BASIC ACCIDENT AVOIDANCE MEASURES. HAD WE BEEN TRAVELING FASTER AND/OR IN DENSER TRAFFIC THE CAR WOULD HAVE PRESE…
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AFTER 30 MINS OF HWY/PKWY DRIVING, THE CAR SHUT OFF WITHOUT WARNING WHILE TRAVELING APPROX 45 MPH. NO WARNING LIGHTS BEFORE INCIDENT AND NO PREVIOUS ISSUE AT ALL. STEERING AND BRAKES BECAME SLUGGISH, AND WE LACKED BASIC ACCIDENT AVOIDANCE MEASURES. HAD WE BEEN TRAVELING FASTER AND/OR IN DENSER TRAFFIC THE CAR WOULD HAVE PRESENTED A MAJOR OBSTACLE TO ONCOMING VEHICLES, PLACING BOTH US AND OTHER DRIVERS ETC. IN DANGER. THE DEALER COULD NOT DUPLICATE THE PROBLEM AND SO MADE NO REPAIR. THE CAR SHUT OFF AGAIN IN STOP-AND-GO TRAFFIC 2 WEEKS LATER. THE DEALER EVENTUALLY REPLACED A TRANSMISSION CHIP. THE CAR THEN RAN WITH HESITATIONS AND SOME DELAY IN SHIFTING FOR SOME WEEKS. FINALLY, AT 60 MPH IN HIGHWAY TRAFFIC THE CAR STARTED TO JERK, FAIL, AND BUCK. AGAIN THE DEALER COULD NOT DUPLICATE THE PROBLEM AND REFUSED TO ADDRESS IT. WE DISCOVERED THROUGH RESEARCH ON LINE THAT THIS MODEL TOYOTA RAV4 2002 HAS A PROBLEM WITH ITS ONBOARD COMPUTER OR ECM, FOR WHICH TOYOTA EXTENDED ITS WARRANTY. OUR CAR IS WITHIN THE WARRANTY LIMITS BOTH AS TO YEARS AND MILEAGE. TOYOTA IS SUPPOSED TO REPLACE THE ECM IN THIS MODEL UNDER THIS WARRANTY. OUR DEALER HAS REFUSED TO DO SO AND HAS SENT US BACK OUT ON THE ROAD WITHOUT ANY SECURITY AGAINST ANOTHER FULL ENGINE STOP IN HIGHWAY TRAFFIC. *TR
NHTSA ODI #10279016
119,000 miles · Jul 27, 2009
Electrical System
I BEGAN NOTICING THAT MY AUTOMATIC 2002 RAV 4 WAS JERKING WHEN SHIFTING, WOULD REV AT HIGH RPMS BEFORE SHIFTING AND AT TIMES FELT LIKE IT WOULD NOT SHIFT AT ALL. LIKE OTHERS, I DID AN INTERNET SEARCH AND FOUND THAT IT IS A PROBLEM WITH THE ECM THAT MANY OTHERS HAVE EXPERIENCED. MY CAR HAS 119K MILES ON IT AND IS OUT OF WARRANTY …
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I BEGAN NOTICING THAT MY AUTOMATIC 2002 RAV 4 WAS JERKING WHEN SHIFTING, WOULD REV AT HIGH RPMS BEFORE SHIFTING AND AT TIMES FELT LIKE IT WOULD NOT SHIFT AT ALL. LIKE OTHERS, I DID AN INTERNET SEARCH AND FOUND THAT IT IS A PROBLEM WITH THE ECM THAT MANY OTHERS HAVE EXPERIENCED. MY CAR HAS 119K MILES ON IT AND IS OUT OF WARRANTY SO I AM EVALUATING MY OPTIONS ON HOW TO DEAL WITH THIS PROBLEM. THE CAR IS UNDRIVABLE, AS IT IS A SAFETY RISK WHEN THE CAR IS UNABLE TO ACCELERATE NORMALLY IN STOP AND GO TRAFFIC. IT LOOKS LIKE THIS PROBLEM WILL COST ABOUT A THOUSAND TO GET A NEW ECM, AND MUCH MORE IF THE DAMAGE IT HAS DONE TO THE TRANSMISSION NOW REQUIRES A TRANSMISSION REBUILD. *TR
NHTSA ODI #10278439
125,500 miles · Jul 8, 2009
Electrical SystemPower Train
2002 TOYOTA RAV4 - ECM/TRANSMISSION FAILURE - AT 125,000 MILES, DRIVING LAST WEEK, AUTOMATIC TRANSMISSION STARTED BUCKING. CAR SLOWED WITHOUT CAUSE IN HEAVY TRAFFIC, AND I HAD TO PULL OFF ROAD IN ADVERSE CONDITIONS. DRIVING TO DEALER, THEN DRIVING TO TRANSMISSION SHOP WRECKED TRANSMISSION. AFTER PAYING $2700.00 TO GET TRANSMISSI…
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2002 TOYOTA RAV4 - ECM/TRANSMISSION FAILURE - AT 125,000 MILES, DRIVING LAST WEEK, AUTOMATIC TRANSMISSION STARTED BUCKING. CAR SLOWED WITHOUT CAUSE IN HEAVY TRAFFIC, AND I HAD TO PULL OFF ROAD IN ADVERSE CONDITIONS. DRIVING TO DEALER, THEN DRIVING TO TRANSMISSION SHOP WRECKED TRANSMISSION. AFTER PAYING $2700.00 TO GET TRANSMISSION FIXED, FOUND OUT THE TRANSMISSION PROBLEM IS REALLY A ECM FAILURE PROBLEM. FOUND 1000'S OF COMPLAINTS ONLINE ABOUT THIS. CALLED TOYOTA CUSTOMER SVC., AND TOYOTA IS NOT RECOGNIZING AS A RECALL PROBLEM. I AM UNEMPLOYED AND THIS COST IS OVERWHELMING, AND SHOULD BE A RECALL. *TR
NHTSA ODI #10276090
183,000 miles · Jun 16, 2009
Electrical SystemElectronic Stability Control (esc)Power Train
THE TOYOTA RAV4 (YEAR 2002) INDISCRIMINATELY SPEEDS UP AND MAXES OUT THE RPMS (6000) FOR NOT REASON. I WAS GOING 65 AND ALL OF A SUDDEN THE RPMS WENT UP TO 6000 FROM 3000 AND THE CAR SPED UP TO 85 AND THEN WENT INTO NEUTRAL WITH ME TOUCHING ANY GEARS OR ANY PEDALS. LUCKILY I WAS ALLOWING ENOUGH DISTANCE BETWEEN ME AND TH…
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THE TOYOTA RAV4 (YEAR 2002) INDISCRIMINATELY SPEEDS UP AND MAXES OUT THE RPMS (6000) FOR NOT REASON. I WAS GOING 65 AND ALL OF A SUDDEN THE RPMS WENT UP TO 6000 FROM 3000 AND THE CAR SPED UP TO 85 AND THEN WENT INTO NEUTRAL WITH ME TOUCHING ANY GEARS OR ANY PEDALS. LUCKILY I WAS ALLOWING ENOUGH DISTANCE BETWEEN ME AND THE OTHER VEHICLES TO SAFELY GET IT PULLED OFF TO THE SIDE. THERE WOULD HAVE BEEN NO WAY TO CONTROL THE VEHICLE TO KEEP IT FROM CRASHING INTO SOMEONE DIRECTLY IN FRONT OF ME AND BOTH SIDES AND THE REAR HAD VEHICLES IN THEM. THE ECM, TRANSMISSION AND VSS (VARIABLE SPEED SENSOR) WERE REPLACED AND THE PROBLEM STILL OCCURS. TOYOTA DISAVOWS ANY KNOWLEDGE OF THESE TYPES OF ISSUES; HOWEVER, THERE ARE HUNDREDS OF THOUSANDS OF COMPLAINTS FOR THE SAME ISSUES AND MILLIONS OF DOLLARS BEING SPENT TO SOLVE THEM AND IT'S NOT BEING SOLVED. THERE ARE LIVES AT STAKE HERE. TOYOTA SHOULD BE HELD ACCOUNTABLE FOR THESE PROBLEMS. THE MODELS EFFECTED ARE THE TOYOTA RAV4'S FROM 1999 TO 2009. AND IT APPEARS THAT IT'S STILL AN ISSUE AND STILL BEING PUSHED UNDER THE RUG SO TO SPEAK. ACTION OR LIVES....THAT'S WHAT IT ALL BOILS DOWN TO NOW. INCIDENT DATE IS MOST CURRENT. NUMEROUS PAST DATES. *TR
NHTSA ODI #10274064
108,000 miles · May 28, 2009
Electrical SystemPower Train
TOYOTA RAV 4 2002. A MONTH AGO, MY CAR STARTED JERKING AND BUCKING AND STALLING MID INTERSECTION. I IMMEDIATELY TOOK IT TO MY LOCAL TOYOTA DEALER FOR SERVICING. THE SERVICE DEPT. COULD NOT DETERMINE THE PROBLEM SO THEY CHANGED TRANSMISSION FLUID (CHARGE ALMOST $200.00) AND SENT ME ON MY WAY WITH NOTICE THAT IF THE ENGINE LIGH…
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TOYOTA RAV 4 2002. A MONTH AGO, MY CAR STARTED JERKING AND BUCKING AND STALLING MID INTERSECTION. I IMMEDIATELY TOOK IT TO MY LOCAL TOYOTA DEALER FOR SERVICING. THE SERVICE DEPT. COULD NOT DETERMINE THE PROBLEM SO THEY CHANGED TRANSMISSION FLUID (CHARGE ALMOST $200.00) AND SENT ME ON MY WAY WITH NOTICE THAT IF THE ENGINE LIGHT CAME ON I SHOULD RETURN. TWO WEEKS LATER, I WAS DRIVING ON THE HIGHWAY APPROACHING A DOUBLE MERGE DRIVING 60 MPH WHEN MY CAR SUDDENLY DOWNSHIFTED INTO FIRST GEAR CAUSING ME TO LURCH AND LOSE CONTROL OF VEHICLE WHILE ONE TRACTOR TRAILER TRUCK WAS MERGING TO MY RIGHT AND ANOTHER DIRECTLY BEHIND ME CAUSING TRUCK BEHIND ME TO LAY ON BRAKES AND VEER OFF THE ROAD...I MANAGED TO GET MYSELF OFF THE ROAD...NO ACCIDENT OCCURRED BUT THE THREAT TO MY LIFE WAS SERIOUS. I DID INVESTIGATION ON LINE CARCOMPLANTS.COM AND FOUND THAT THERE WAS A SERVICE BULLETIN ISSUED TO ALL DEALERS IN 2006. I WAS NEVER INFORMED OF DEFECT THEREFORE WAS ENDANGERING MYSELF AND MY FAMILY EVERY TIME I DROVE THE CAR WITHOUT ANY KNOWLEDGE. I TOOK THE CAR TO A DIFFERENT LOCAL TOYOTA DEALER AND PAID $150.00 FOR DIAGNOSTIC: FAULTY ECM (SEE CARCOMPLAINTS.COM). QUOTED A COST OF REPLACEMENT AT ($1,200.00) THAT MIGHT SOLVE THE PROBLEM BUT THEY WOULD NOT KNOW CONDITION OF TRANSMISSION UNTIL AFTER THEY REPLACED THE ECM. I WAS UNCOMFORTABLE WITH THIS ANSWER AND FELT I MIGHT HAVE BETTER SERVICE WITH ORIGINAL DEALER SO I PAID FOR CAR TO BE TOWED ($100.00) AND RENTED A CAR. ORIGINAL DEALER DETERMINED ECM NEEDS REPLACEMENT NO GUARANTEE THAT TRANSMISSION WOULD BE OKAY. I ASKED THAT DEALER SPEAK ON MY BEHALF TO TOYOTA TO SEE IF THEY WERE WILLING TO SHARE SOME OF THE RESPONSIBILITY AND COST OF REPLACEMENT OF FAULTY ECM. TOYOTA REFUSED. AFTER BEING WITHOUT FAMILY'S ONLY CAR FOR 2 WEEKS,PAYING FOR RENTAL (OVER $200.00) THE ECM WAS REPLACED ($1,000.00) CAR SEEMED TO BE OKAY FOR ONE WEEK. 4 DAYS AGO ENGINE LIGHT CAME ON AGAIN. RETURNING TO YET ANOTHER DEALER TOMORROW. DO YOU VALUE MY SAFETY? *TR
NHTSA ODI #10270229