2002 Toyota RAV4

TODAY MY TOYOTA RAV4 2002 BEGAN TO HAVE AUTOMATIC TRANSMISSION SHIFTING ISSUES. IT HAS AN EXCESSIVE JERK WHEN SHIFTED FROM PARK TO REVERSE, IT IS SLOW TO SHIFT FROM 1 TO 2, AND IT JERKS LIKE I WAS REAR ENDED WHEN SHIFTING TO THE NEXT GEAR. I CONTACTED MY LOCAL TOYOTA DEALER AND WAS TOLD THERE ARE NO OUTSTANDING RECALLS ON MY CAR, THE ECM SOFTWARE WAS UPDATED BEFORE I PURCHASED IT USED. I ASKED IF THEY HAD ANY ISSUES WITH THE TRANSMISSION ON THIS MODEL AND YEAR AND I WAS TOLD "NO". THEY RECOMMENDED I BRING IT IN FOR A DIAGNOSTIC CHECK FOR $104 JUST TO CHECK IT OUT. AFTERWARDS I THOUGHT I WOULD CHECK THE NET. I FOUND NUMEROUS THREADS REGARDING THE 2001-3 ECM/TRANSMISSION ISSUE. IT APPEARS A NUMBER OF OWNERS HAVE SUBMITTED COMPLAINTS TO NHTSA. PLEASE ADD ME. THEY ARE IGNORING THIS ISSUE AND PRETENDING THEY DO NOT KNOW ANYTHING ABOUT IT.

ORIGINAL OWNER OF 2002 TOYOTA RAV4 AWD. WAS DRIVING HOME FROM A FRIEND'S HOUSE AND STOPPED OFF NEAR MY HOME FOR AN ERRAND. LEFT THE STORE, (CAR WAS RUNNING, FAMILY INSIDE) AND PROCEED TO DRIVE TOWARDS MY HOUSE. THE ENGINE WAS RUNNING BUT THE CAR WAS BARELY MOVING. THE TACH WAS AT 4,000 AND I WAS BARELY GOING 5 MPH. SUDDENLY AND WITHOUT WARNING THE CAR RACED FORWARD AT A HIGH RATE OF SPEED. I SLAMMED ON THE BRAKES TO AVOID A REAR-END COLLISION. AFTER IT WAS SAFE TO MOVE, I STEPPED ON THE GAS AGAIN AND THE CAR SLUGGISHLY MOVED AT ABOUT 5MPH AGAIN. THE WHOLE RIDE HOME (LESS THAN 5 MINUTES) THE CAR WAS EITHER SLOW OR FAST WITHOUT MUCH PRESSURE ON THE ACCELERATOR. UPON ARRIVING AT HOME AND TRYING TO PARALLEL PARK THE CAR, I NOTICED THAT THE TRANSMISSION WAS SLUGGISH AND MADE LOUD NOISE WHEN SHIFTED INTO REVERSE. THIS WASN'T NORMAL AND IT TROUBLED ME. I LOOKED UP ONLINE THE SYMPTOMS AND SAW THE TSB AND THE CLASS ACTION LAWSUIT AGAINST TOYOTA. I NEVER RECEIVED ANY INFORMATION ON THIS. THIS IS MY FIRST TIME HEARING ABOUT THIS. OK 10 YEARS/150,000 MILES FROM 1ST DRIVE. HERE'S MY PROBLEM - I BOUGHT THE CAR IN 11/2001 - I AM OVER THE YEARS AND UNDER THE MILEAGE, SO I DON'T QUALIFY? THE CLASS ACTION LAWSUIT WAS SETTLED IN JAN/FEB 2012. TELL ME WHAT HAPPENS TO THE PEOPLE WHO PURCHASED THEIR CAR BEFORE JAN/FEN 2002 - ARE THE OUT OF LUCK? I AM NO LONGER DRIVING THIS CAR TILL THIS IS FIXED AND SAFE. PLEASE NHTSA - MAKE IT A MANDATORY RECALL - OVER 250,000 SUV'S ARE AFFECTED. MAKE IT RIGHT - MAKE IT SAFE!! *TR

WHILE DRIVING ON HWY I85 AT 70MPH MY TOYOTA RAV4 SUDDENLY LOCKED UP AND CAUSED VEHICLE TO SKID OFF THE ROAD. THANKFULLY, NO ONE WAS INJURED, BUT CAR WAS TOWED TO MECHANIC AND ESTIMATED THAT THE TRANSMISSION TRANSFER CASE MAY BE CAUSE...SINCE THEN I HAVE LEARNED THAT TOYOTA HAD A RECALL ON THEIR ECM FOR RAV 4 CARS 2001-2003 THAT RESULTED IN TRANSMISSION SHIFTING PROBLEMS YET I WAS NEVER NOTIFIED BECAUSE MY VIN NUMBER WAS N/A INDICATING THAT MY CAR WOULD NOT EXPERIENCE ANY OF THE TRANSMISSION SHIFTING PROBLEMS COMMONLY ASSOCIATED WITH THIS RECALL. UNFORTUNATELY, THE TRANSMISSION SHIFTING AND LOCK-UP PROBLEMS THAT I AM HAVING IS DIRECTLY RELATED TO THE COMPUTER FAULTY DESIGN OF TOYOTA'S ECM AND YET THEY ARE NOT TAKING ANY MORAL OR FINANCIAL RESPONSIBILITY FOR MY REPAIRS. I'M FILING THIS COMPLAINT BECAUSE THERE HAS TO BE OTHER TOYOTA OWNERS THAT WERE NOT INFORMED ABOUT THE ECM RECALL SUCH AS MYSELF THAT ALSO LIKE ME, COULD BE DRIVING ALONG THE ROAD IN A WELL MAINTAINED CAR AND SUDDENLY SKID OUT OF CONTROL PERHAPS NEXT TIME CAUSING A FATALITY THAT COULD BE AVOIDED! PROPER NOTIFICATION REGARDLESS OF VIN NUMBERS SO CONSUMERS CAN HAVE CARS INSPECTED SPECIFICALLY FOR RECALL ISSUES WOULD HAVE BEEN THE RIGHT THING TO DO AND POTENTIALLY OFFSET THE CAR REPAIR ISSUES I CURRENTLY FACE. *TR

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

IN 2009, 2010, AND 2011 MY 2002 TOYOTA RAV4 EXHIBITED SHARP, ROUGH SHIFTING INTO AND OUT OF GEAR, OFTEN WHEN ON THE FREEWAY. THE VEHICLE ALSO HAD A CHECK ENGINE LIGHT THAT REPEATEDLY CAME ON. I WAS INITIALLY ADVISED BY A NON-TOYOTA REPAIR SHOP THAT THE ISSUE WAS WITH THE TRANSMISSION AND IT HAD TO BE REPLACED. HOWEVER, UPON TAKING THE CAR TO A TOYOTA DEALERSHIP THEY STATED THE PROBLEM WAS WITH THE ECM. IN 2009 THEY RE-PROGRAMMED THE ECM, IN 2010 THEY RE-PROGRAMMED THE ECM AND IN 2011 (AFTER THE EXTENDED WARRANTY WAS ISSUED BY TOYOTA CORP) THEY REPLACED THE ECM. THEY NEVER DID ANY SERVICE ON THE TRANSMISSION. NOW IN APRIL 2013 JUST 17MONTHS AFTER THEY REPLACED THE ECM IT HAPPENS AGAIN AND THEY TELL ME I NEED A NEW TRANSMISSION AND I HAVE TO PAY FOR IT BECAUSE IT'S OUT OF THE EXTENDED WARRANTY. SINCE THE ECM WAS THROWING THE TRANSMISSION IN & OUT OF GEAR FOR 3 YEARS, ISN'T IT OBVIOUS THAT THE TRANSMISSION WAS DAMAGED BY THE ECM? IT WAS EVEN MENTIONED IN THE SERVICE BULLETINS THAT THE ECM WAS POSSIBLY CAUSING DAMAGE TO THE TRANSMISSION AND THE DEALERSHIPS MAY ALSO HAVE TO REPLACE THE TRANSMISSION AT THE SAME TIME THE ECM WAS REPLACED. YET BECAUSE THEY CHOSE NOT TO REPAIR OR REPLACE THE TRANSMISSION ON MY CAR IN 2011 WHILE IT WAS UNDER WARRANTY, I NOW HAVE TO PAY FOR WHAT SHOULD HAVE BEEN DONE IN THE FIRST PLACE. TOYOTA HAS BEEN AWARE OF THIS PROBLEM SINCE 2006 YET THEY NEVER ISSUED A RECALL OR NOTIFIED OWNERS UNTIL A CLASS ACTION LAWSUIT WAS FILED. TOYOTA NEEDS TO SATISFY THEIR CUSTOMERS BY ISSUING A RECALL AND ADMITTING THAT BOTH THE ECM AND TRANSMISSION NEED TO BE REPLACED ON ANY 2001-2003 RAV4 THAT EXPERIENCES ROUGH SHIFTING, OR SHIFTING IN & OUT OF GEAR, OR CODES THAT REFLECT A PROBLEM WITH THE ECM OR TRANSMISSION. THIS IS DANGEROUS FOR DRIVERS AND TOYOTA IS NEGLIGENT IN PREVENTING INJURIES AND DEATHS DUE TO A KNOWN DEFECT. *TR

THIS PAST SUMMER THE 2002 RAV 4 STARTED GIVING INDICATIONS THAT SOMETHING MIGHT NOT BE RIGHT. THE CAR HAD ALWAYS GOTTEN ITS REQUIRED MILEAGE MAINTENANCE WHICH WAS ALSO DUE AT THE TIME. SO THOSE THINGS WERE DONE. HOWEVER, OVER THE LAST THREE WEEKS THE FOLLOWING STARTED: --THE ENGINE LIGHT CAME ON, THEN OFF; --THERE WAS HESITATION WHEN ACCELERATING/ A HARSH JERK AND SHIFT WHEN CHANGING GEARS --THE VEHICLE WOULD SOMETIMES SLIP BACK INTO NEUTRAL AND STALL WHILE DRIVING THREE INDEPENDENT TOYOTA-CERTIFIED TECHNICIANS DIAGNOSED THAT THERE IS A PROBLEM WITH THE TRANSMISSION, SO WE TOOK IT TO DARCARS TOYOTA WHERE THE CAR WAS PURCHASED. THE TECHNICIAN THERE CONFIRMED THE DIAGNOSIS BUT SAID WE NEEDED TO CONTACT THE WARRANTY ENHANCEMENT DEPARTMENT. AFTER PLACING ME ON HOLD FOR ABOUT 5 MINUTES, SHE TOLD ME THAT THE CAR HAD EXCEEDED THE TIME FOR THE WARRANTY BY ABOUT 3 MONTHS AND THEREFORE NOTHING COULD BE DONE. IS TOYOTA WILLING TO JEOPARDIZE THE LONG-TERM CUSTOMER LOYALTY AND MORE IMPORTANTLY, THE SAFETY OF THEIR CUSTOMERS, JUST BECAUSE THE CAR CHOSE TO DISPLAY ITS PROBLEMS 3 MONTHS LATER? *TR

I WAS DRIVING MY 2002 TOYOTA RAV4 DOWN THE INTERSTATE WHEN THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME THAT THE RPM'S OF THE VEHICLE BEGAN ESCALATING FAR BEYOND WHERE THEY NORMALLY WOULD. AFTER TESTING THE VEHICLE AT DIFFERENT SPEEDS, I DETERMINED THAT THE CAR WOULD NOT SHIFT FROM FOURTH TO FIFTH GEAR. TOOK IT TO MY LOCAL MECHANIC, WHO DETERMINED THAT THERE IS NOTHING WRONG WITH MY TRANSMISSION. WHAT'S WRONG IS THAT THE ELECTRONIC CONTROL MODULE (ECM) THAT CONTROLS THE TRANSMISSION HAD FAILED. HE CONTACTED A LOCAL TOYOTA DEALER TO SEE IF HE COULD SOURCE THE PART AND DISCOVERED THAT IT WAS A KNOWN FAILURE AND WE NEEDED TO TAKE THE CAR TO THE DEALERSHIP. WE DID SO, WHERE WE WERE TOLD BECAUSE WE PURCHASED THE CAR NEW IN MAY OF 2002 (TEN YEARS, FIVE MONTHS AGO) THAT THEY WERE REFUSING TO REPAIR THE CAR'S ECM AS IT FELL OUTSIDE OF THEIR 'ADJUSTED' WARRANTY PERIOD. I CONTACTED TOYOTA'S CORPORATE CUSTOMER ASSISTANCE, WHERE I WAS TOLD THAT YES, TOYOTA KNOWS THAT THE PART IS GOING TO FAIL. THEY EXTENDED THE WARRANTY TO COVER MORE OF THE CARS THAT WOULD BE AFFECTED. HOWEVER, SINCE I PURCHASED MY CAR FIVE MONTHS LONGER THAN THEIR ARBITRARY TEN YEAR COVERAGE PERIOD REGARDLESS OF THE FACT THAT THE MILEAGE OF THE CAR FALLS FAR BELOW THE LISTED COVERAGE THAT THEY ARE NOT GOING TO DO ANYTHING TO REPAIR MY VEHICLE. NOT ONLY THAT, BUT THE DEALERSHIP QUOTED $1400 FOR THE ECM REPAIR AND ANOTHER $4800 FOR THE TRANSMISSION - SAYING THAT THE TRANSMISSION HAD TO BE REPLACED, EVEN THOUGH THEY HADN'T INSPECTED IT (I ASKED!!) AND I HAD ALREADY HAD AN INDEPENDENT MECHANIC CHECK IT OUT AND SAID THAT IT WAS FINE. I DO NOT UNDERSTAND HOW IT IS OKAY FOR TOYOTA TO SELL MILLIONS OF PEOPLE CARS WITH KNOWN SAFETY DEFECTS AND SAY THAT THEY ARE NOT RESPONSIBLE FOR THE REPAIR - KNOWING THAT IF THE REPAIR ISN'T MADE, THAT PEOPLE WILL BE KILLED DRIVING THESE CARS. *TR

TOYOTA 2002 RAV4, AUTOMATIC TRANSMISSION PROBLEM WHEN SWITCHING INTO FIRST / SECOND GEAR, CAR WILL HICCUP, AND OR NOT ACCELERATE AS EXPECTED. AAMCO TRANSMISSION SPECIALISTS CONFIRMED DEFECTIVE ECM MODULE FAILURE, AND REQUIRE A FULL TRANSMISSION REBUILT. TOYOTA APPARANTY KNOWS ABOUT THIS PROBLEM, AND HAS ISSUED SERVICE ADVISORY, BUT NO RECALL. PROBLEM CAN RESURFACE ANY ANYTIME, VERY HIGH POTENTIAL FOR ACCIDENTS AS CAR WILL FAIL TO ACCELERATE OR JUST STALL WHEN ENTERING INTERSECTIONS AND OR FREEWAYS.