Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 2 of 21 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports0 fire reports2 injury reports
What owners actually said
21 reports
Mileage unknown · Mar 6, 2024
Electrical System
The contact owns a 2022 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep…
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The contact owns a 2022 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11575861
Mileage unknown · Jan 28, 2024
Unknown Or Other
Vehicle does not stop if one tire is going over a man hole cover, divit in the road, bump etc. It also skids forward when this happens and almost like jumps (as if anti-lock brakes where let loose and then pressed again) even if I am braking. This has been happening since the day I bought the car brand new off the lot. The tract…
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Vehicle does not stop if one tire is going over a man hole cover, divit in the road, bump etc. It also skids forward when this happens and almost like jumps (as if anti-lock brakes where let loose and then pressed again) even if I am braking. This has been happening since the day I bought the car brand new off the lot. The traction control light also goes off. If I am going down a hill while this happens the car can jump forward multiple feet. This is a safety concern even if it is part of the hybrid system. Ive read that braking control is still available when this happens with a hybrid however, I lose braking power for a a second or two. Aka don't try to stop in Boston if there is any type of not-flat area of the road.. like a small bump or the car might JUMP forward and not stop while braking.
NHTSA ODI #11568304
Mileage unknown · Jan 22, 2024
Unknown Or Other
Remote Start Option, has been disabled by Dealer, reportedly in January of 2023. Car was purchased 3/10/23 from dealer and feature was working via a Remote Subscription App which was not Renewed on 9/23. As this App requires Internet Service and Cell Phone Coverage to Function, it was not reliable as Service is not available in…
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Remote Start Option, has been disabled by Dealer, reportedly in January of 2023. Car was purchased 3/10/23 from dealer and feature was working via a Remote Subscription App which was not Renewed on 9/23. As this App requires Internet Service and Cell Phone Coverage to Function, it was not reliable as Service is not available in rural areas. Also, the Owner Manuals do not describe that a Cell Phone App is required to Remote Start a car that is covered in Ice. During winter operation this feature may be required to warm the car to allow the doors and Electric Locks to operate during Ice Storms. Dealer requested to reinstate original Remote option and advised that a separate Remote costing $800.00 would be necessary. Dealer could not replicate the function as they have Wi-Fi, other than to confirm that the "App annual fee" is not current. No warning lights, or messages indicate that the Remote Start Function in not functioning. The car also dose not contain a Mechanical Lock operated by a key. Thus, during inclement weather, the car is less reliable if the doors freeze shut, as the car can not be started Remotely to thaw the Ice.
NHTSA ODI #11567083
Mileage unknown · Jan 4, 2024
Electrical System
The contact owns a 2022 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
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The contact owns a 2022 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11563548
Mileage unknown · Dec 13, 2023
Electrical System
The contact owns a 2022 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware o…
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The contact owns a 2022 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11559943
Mileage unknown · Nov 11, 2023
Air BagsCrash
Car was t-boned a intersection and passenger side airbags didn't deploy
NHTSA ODI #11554621
Mileage unknown · Oct 1, 2023
StructureUnknown Or Other
I was driving on a highway going around 45 mph. The sun/moon roof exploded. I wasn't under anything that could have fallen, no cars were around and I did not see anything in the air. It was sunny, 67 degrees with a breeze. This happened on Sunday so no confirmation or inspection has occurred. No warning lamps or messages appeare…
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I was driving on a highway going around 45 mph. The sun/moon roof exploded. I wasn't under anything that could have fallen, no cars were around and I did not see anything in the air. It was sunny, 67 degrees with a breeze. This happened on Sunday so no confirmation or inspection has occurred. No warning lamps or messages appeared either before or after it exploded. I do know that Rav4 Prime's will display messages when things break including windows as I was rear-ended and the car was telling me the windows were broken. I called state patrol and they said they didn't need to come out, insurance was emailed but again, Sunday. I took photos and a video of the broken sunroof.
NHTSA ODI #11547608
8,000 miles · Apr 10, 2023
Service BrakesCrashInjury
The contact owns a 2022 Toyota RAV4 Prime. The contact stated while driving 55 MPH and exiting the highway, the vehicle would not slow down. The contact desperately pressed the brake pedal, but the vehicle would not slow down or come to a complete stop. The contact lost control of the vehicle and drove off the road into a pile o…
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The contact owns a 2022 Toyota RAV4 Prime. The contact stated while driving 55 MPH and exiting the highway, the vehicle would not slow down. The contact desperately pressed the brake pedal, but the vehicle would not slow down or come to a complete stop. The contact lost control of the vehicle and drove off the road into a pile of dirt where the vehicle come to a complete stop. The contact was unsure If any warning light illuminated, but the air bags did deploy. The contact injured his leg and sought medical attention. A police report was filed. The vehicle was towed to the dealer. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was 8,000.
NHTSA ODI #11516305
Mileage unknown · Jan 8, 2023
Power TrainService Brakes
This happened to me today but I have also recently heard about another report of the same (facebook rav4 prime web page) I started the car, it had sufficient battery so was in ‘EV’ mode. I placed it in reverse with my foot on the brake pedal. I waited a couple seconds for one reason or another and with my foot still firmly on t…
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This happened to me today but I have also recently heard about another report of the same (facebook rav4 prime web page) I started the car, it had sufficient battery so was in ‘EV’ mode. I placed it in reverse with my foot on the brake pedal. I waited a couple seconds for one reason or another and with my foot still firmly on the brake pedal it started moving in reverse. I pushed the brake pedal extraordinarily hard and the car stopped after a few feet. No incident precipitated from this but I’m keenly aware of the potential. At the moment I can’t reproduce it.
NHTSA ODI #11500714
Mileage unknown · Sep 14, 2022
Structure
Day 2 of a road trip. the Moonroof exploded spontaneously. There were three dogs underneath, luckily they were not hurt. Driver felt the pressure in the car go up before the loud pop. there is a round hole in the middle and cracks going to the end.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.
Consequence & remedy
Consequence: A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.
Remedy: Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Rav4, Rav4 Hybrid, and Rav4 Prime vehicles. The front passenger seat may have been assembled with interference between internal parts that may cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed September 2, 2022. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 22TA08.
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence & remedy
Consequence: Driving with a deactivated stability control system increases the risk of a crash.
Remedy: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
2022 Toyota RAV4 Prime Problems, Complaints & Recalls | Skip That Year