Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 17 of 22 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Fuel/propulsion System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel System, Gasoline. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports0 fire reports2 injury reports
What owners actually said
22 reports
115,000 miles · Mar 24, 2025
Electrical System
The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving 35-40 MPH, the message "Hybrid System Malfunction" was displayed. The contact pulled over to the side of the road and contacted the dealer, and was informed that the vehicle was safe to drive. The vehicle was taken to the dealer, where it was diagnosed …
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The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving 35-40 MPH, the message "Hybrid System Malfunction" was displayed. The contact pulled over to the side of the road and contacted the dealer, and was informed that the vehicle was safe to drive. The vehicle was taken to the dealer, where it was diagnosed with excessive corrosion to the high voltage wiring harness between the high voltage traction motor and the high voltage battery. The dealer informed the contact that the failure could lead to a vehicle occupant being electrocuted. The dealer determined that the wiring harness needed to be replaced. The vehicle was not repaired. The contact related to the failure of the Toyota Campaign Number: 22TE09. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered because the mileage had been exceeded. The failure mileage was approximately 115,000.
NHTSA ODI #11650172
54,000 miles · Feb 6, 2025
Service Brakes, Hydraulic
The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the contact discovered that an unknown fluid was leaking behind the brake pedal. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that brake fluid was leaking and that the…
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The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving at an undisclosed speed, the contact discovered that an unknown fluid was leaking behind the brake pedal. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that brake fluid was leaking and that the brake booster pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,000.
NHTSA ODI #11641115
54,000 miles · Nov 21, 2024
Structure
The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while the vehicle was parked, the contact heard a water-slashing sound inside the vehicle. The contact performed an inspection and noticed that the driver's side rear door panel was filled with water. The vehicle was not diagnosed or repaired by an independent mechan…
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The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while the vehicle was parked, the contact heard a water-slashing sound inside the vehicle. The contact performed an inspection and noticed that the driver's side rear door panel was filled with water. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
NHTSA ODI #11626610
45,000 miles · Nov 15, 2023
Service Brakes, Hydraulic
The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated that while driving at an undisclosed speed and attempting to slow down, the contact became aware of an abnormal resistance on the brake pedal, which required excessive force on the brake pedal to stop the vehicle. The VSC Off warning light was illuminated. The vehicl…
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The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated that while driving at an undisclosed speed and attempting to slow down, the contact became aware of an abnormal resistance on the brake pedal, which required excessive force on the brake pedal to stop the vehicle. The VSC Off warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was taken to a second dealer, who was also unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 45,000.
NHTSA ODI #11555224
100 miles · May 4, 2023
Fuel System, Gasoline
The contact owns a 2019 Toyota Rav4. The contact stated that while attempting to refuel the vehicle, the pump handle would click off inadvertently, preventing the refueling the vehicle. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer…
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The contact owns a 2019 Toyota Rav4. The contact stated that while attempting to refuel the vehicle, the pump handle would click off inadvertently, preventing the refueling the vehicle. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100.
NHTSA ODI #11520465
Mileage unknown · Mar 21, 2023
Fuel System, Gasoline
The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated that upon approaching the vehicle, there was fuel leaking onto the floor under the fuel filler neck. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the fuel tank and fuel sending unit needed to be replaced. Th…
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The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated that upon approaching the vehicle, there was fuel leaking onto the floor under the fuel filler neck. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the fuel tank and fuel sending unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to Toyota Chula Vista (650 Main St, Chula Vista, CA 91911), South Coast Toyota (1966 Harbor Blvd, Costa Mesa, CA 92627) and Culver City Toyota (9077 Washington Blvd, Culver City, CA 90232), where the mechanics diagnosed and determined that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact sought legal advice. The failure mileage was unknown.
NHTSA ODI #11513091
22,868 miles · Mar 19, 2021
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED WHILE HIS WIFE WAS STOPPED, A GMC YUKON CRASHED INTO THE REAR OF VEHICLE. THE AIR BAG FAILED TO DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS NOT FILED. THERE WAS NO REPORTED FIRE. THE VEHICLE WAS TO…
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TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED WHILE HIS WIFE WAS STOPPED, A GMC YUKON CRASHED INTO THE REAR OF VEHICLE. THE AIR BAG FAILED TO DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS NOT FILED. THERE WAS NO REPORTED FIRE. THE VEHICLE WAS TOWED TO LAKESIDE TOYOTA 3701 N CAUSEWAY BLVD, METAIRIE, LA 70002(504) 833-3311 BUT VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,868. THE VIN WAS NOT AVAILABLE. *DT *DT*JB
NHTSA ODI #11403849
4 miles · Nov 22, 2020
Fuel/propulsion System
MY TOYOTA RAV4 HYBRID WILL ONLY ACCEPT 9-10 GALLONS OF GAS WHEN FILLING FROM EMPTY. THE TANK IS SUPPOSED TO HOLD 14.5 GALLONS. I FIRST BROUGHT THE ISSUE TO THE DEALERSHIP IN 2019 AND THEY CLAIMED TO HAVE NOT HEARD OF THE ISSUE BEFORE. I BROUGHT IT TO THEIR ATTENTION AGAIN ON MY LAST VISIT IN JUNE 2020 KNOWING THAT IT WAS A KNOW…
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MY TOYOTA RAV4 HYBRID WILL ONLY ACCEPT 9-10 GALLONS OF GAS WHEN FILLING FROM EMPTY. THE TANK IS SUPPOSED TO HOLD 14.5 GALLONS. I FIRST BROUGHT THE ISSUE TO THE DEALERSHIP IN 2019 AND THEY CLAIMED TO HAVE NOT HEARD OF THE ISSUE BEFORE. I BROUGHT IT TO THEIR ATTENTION AGAIN ON MY LAST VISIT IN JUNE 2020 KNOWING THAT IT WAS A KNOWN ISSUE AT THIS TIME- A GAS TANK MALFORMATION. I WAS TOLD THERE WOULD BE A FIX IN AUGUST 2020. THERE IS STILL NO RECALL OR SERVICE BULLETIN FOR THIS ISSUE AND IT CAUSES ME TO FILL UP WAY TOO FREQUENTLY CONSIDERING I PURCHASE A HYBRID TO GET BETTER MILEAGE.
NHTSA ODI #11375813
4,400 miles · Apr 14, 2020
Fuel System, Gasoline
VEHICLE'S FUEL TANK IS LISTED BY TOYOTA COMPANY AS 14.5 GALLON CAPACITY AND, IN REALITY, THIS TANK'S SHAPE ONLY ALLOWS IT TO FILL TO APPROXIMATELY 9 GALLONS. ADDITIONALLY, THE FUEL GAUGES "MILES TO EMPTY" DOES NOT APPEAR TO READ THE AMOUNT CORRECTLY. I HAVE ALMOST RUN OUT OF FUEL ON THE HIGHWAY AS A RESULT OF THE VEHICLE'S IMPRO…
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VEHICLE'S FUEL TANK IS LISTED BY TOYOTA COMPANY AS 14.5 GALLON CAPACITY AND, IN REALITY, THIS TANK'S SHAPE ONLY ALLOWS IT TO FILL TO APPROXIMATELY 9 GALLONS. ADDITIONALLY, THE FUEL GAUGES "MILES TO EMPTY" DOES NOT APPEAR TO READ THE AMOUNT CORRECTLY. I HAVE ALMOST RUN OUT OF FUEL ON THE HIGHWAY AS A RESULT OF THE VEHICLE'S IMPROPER READING. THE ACTUAL GAS IN THE TANK WAS MUCH LOWER THAN THE VEHICLE ITSELF TOLD ME. THE RANGE IS ADVERTISED BY THE MANUFACTURER AT APPROXIMATELY 500 MILES WHEN IN REALITY IT APPEARS TO BE UNDER 300 MILES DEPENDING ON DRIVING CONDITIONS. THIS HAS PLACED ME AND MY FAMILY IN A DANGEROUS SITUATION AS WE CANNOT ACCURATELY ESTIMATE HOW MUCH FUEL IS IN THE VEHICLE BEFORE IT IS COMPLETELY EMPTY. I HAVE SEEN THIS PROBLEM IS ACTUALLY WIDESPREAD AND OTHER OWNERS ACROSS THE COUNTRY ARE ALSO DEALING WITH THE ISSUE. TOYOTA IS ALSO STILL SELLING THE VEHICLE'S 2020 MODEL WHICH APPARENTLY HAS THE SAME PROBLEM, AND IS NOT WARNING POTENTIAL BUYERS OF THE DANGEROUS DEFECT. *TR
NHTSA ODI #11321108
Mileage unknown · Jan 26, 2020
Fuel/propulsion System
I'VE ONLY FILLED THE TANK 4 TIMES SO FAR BUT I CAN NEVER GET IT FULL. THE MOST IT WILL TAKE IS ABOUT 10 GALLONS AND THAT IS ONLY IF I STAND THERE AND FORCE FEED IT MORE GAS VERY SLOWLY WHILE PULLING THE NOZZLE OUT A LITTLE AT A TIME. I HAVE TO FILL IT WAY TOO FREQUENTLY, AND IN THE WINTER IT IS ESPECIALLY INCONVENIENT.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Consequence & remedy
Consequence: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Consequence & remedy
Consequence: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Consequence & remedy
Consequence: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
Additional source detail variants (2)
Service Brakes
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Consequence: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
Electronic Stability Control (esc)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Consequence: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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