NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
30 reportsClear category filterMileage unknown · May 19, 2017
Unknown Or Other
I TOOK DELIVERY OF MY 2016 PRIUS IN JANUARY 2016. AT HE TIME OF DELIVERY, THE SPEEDOMETER DISPLAYED MPH, HOWEVER THE OWNER'S MANUAL INDICATED THIS COULD BE CHANGED TO KPH VIA A SIMPLE USER INTERFACE ON THE DASHBOARD. I HAVE SINCE LEARNED THAT SUCH A CHANGE IS NOT POSSIBLE FOR MY CAR, AS IT WAS MANUFACTURED EARLY IN THE 2016…
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I TOOK DELIVERY OF MY 2016 PRIUS IN JANUARY 2016. AT HE TIME OF DELIVERY, THE SPEEDOMETER DISPLAYED MPH, HOWEVER THE OWNER'S MANUAL INDICATED THIS COULD BE CHANGED TO KPH VIA A SIMPLE USER INTERFACE ON THE DASHBOARD. I HAVE SINCE LEARNED THAT SUCH A CHANGE IS NOT POSSIBLE FOR MY CAR, AS IT WAS MANUFACTURED EARLY IN THE 2016 MODEL YEAR PRODUCTION RUN. THE INABILITY TO ADJUST FROM MPH TO KPH MAKES IT DIFFICULT OR IMPOSSIBLE TO CORRECTLY FOLLOW THE POSTED SPEED LIMITS WHEN I VISIT CANADA. THIS REPRESENTS A SAFETY ISSUE WHICH SHOULD BE REMEDIED.
NHTSA ODI #10990501
9,500 miles · Apr 17, 2017
Unknown Or OtherVisibility/wiper
THE CAR'S WINDSHIELD SEEMS TO BE SOFTER THAN PREVIOUS MODELS. I HAD THE WINDSHIELD COMPLETELY REPLACED A FEW MONTHS AGO, AFTER A FAILED REPAIR OF A LARGE CHIP. A CHIP REPAIR WAS DONE ON THE NEW WINDSHIELD ON APRIL 7TH. IN THE CAR WASH LAST FRIDAY, I NOTICED SEVERAL SMALL CHIPS IN THE WINDSHIELD. MY HUSBAND DRIVES A 2016 TOYO…
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THE CAR'S WINDSHIELD SEEMS TO BE SOFTER THAN PREVIOUS MODELS. I HAD THE WINDSHIELD COMPLETELY REPLACED A FEW MONTHS AGO, AFTER A FAILED REPAIR OF A LARGE CHIP. A CHIP REPAIR WAS DONE ON THE NEW WINDSHIELD ON APRIL 7TH. IN THE CAR WASH LAST FRIDAY, I NOTICED SEVERAL SMALL CHIPS IN THE WINDSHIELD. MY HUSBAND DRIVES A 2016 TOYOTA HIGHLANDER. HIS WINDSHIELD WAS ALSO REPLACED EARLY THIS YEAR. HE NOW HAS A SIZEABLE CHIP IN THE NEW WINDSHIELD. IT SEEMS THAT THERE IS A PROBLEM WITH 2016 TOYOTA WINDSHIELDS, NOT JUST IN THE PRIUS, BUT IN OTHER MODELS AS WELL.
NHTSA ODI #10978856
3,510 miles · Feb 11, 2017
Electronic Stability Control (esc)Service BrakesUnknown Or Other
WHILE DRIVING THE VEHICLE STARTED TO SHAKE FROM UNDERNEATH FIERCELY, I CALLED MY MOTHER WHO CAME AND PICKED UP THE CAR SHE TURNED AROUND AND WENT BACK TO MY RESIDENCE, WHILE ATTEMPTING TO PARK IN THE GARAGE THE CAR STARTED TO ROLL DOWN THE DRIVEWAY AND THE BRAKES WOULDN'T WORK, THE CAR LANDED ON THE STREET. CITY OF LANCASTER C…
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WHILE DRIVING THE VEHICLE STARTED TO SHAKE FROM UNDERNEATH FIERCELY, I CALLED MY MOTHER WHO CAME AND PICKED UP THE CAR SHE TURNED AROUND AND WENT BACK TO MY RESIDENCE, WHILE ATTEMPTING TO PARK IN THE GARAGE THE CAR STARTED TO ROLL DOWN THE DRIVEWAY AND THE BRAKES WOULDN'T WORK, THE CAR LANDED ON THE STREET. CITY OF LANCASTER CA
NHTSA ODI #10953980
Mileage unknown · Dec 13, 2016
Electrical SystemUnknown Or Other
I RECENTLY PURCHASED MY 3RD TOYOTA IN AUGUST (2016 PRIUS). I UPGRADED MY 2011 PRIUS BECAUSE I REALLY NEEDED BUILT IN NAVIGATION DUE THE NATURE OF MY JOB AND MY COMMUTE. I AM CURRENTLY EXPERIENCING ISSUES WITH THE RADIO/NAVIGATION SYSTEM, WHICH IS VERY FRUSTRATING BECAUSE THIS IS A "BRAND NEW" CAR. THE NAVIGATION SYSTEM AND RADIO…
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I RECENTLY PURCHASED MY 3RD TOYOTA IN AUGUST (2016 PRIUS). I UPGRADED MY 2011 PRIUS BECAUSE I REALLY NEEDED BUILT IN NAVIGATION DUE THE NATURE OF MY JOB AND MY COMMUTE. I AM CURRENTLY EXPERIENCING ISSUES WITH THE RADIO/NAVIGATION SYSTEM, WHICH IS VERY FRUSTRATING BECAUSE THIS IS A "BRAND NEW" CAR. THE NAVIGATION SYSTEM AND RADIO TURN OFF AND ON CONTINUOUSLY DURING THE MOST DANGEROUS AND INCONVENIENT TIMES (I.E. WHEN I AM NAVIGATING THOUGH UNFAMILIAR WOODED AREAS IN THE DARK WHEN IT'S RAINING). THIS ALSO CAUSES ONE OF MY INSTRUMENT PANELS TO GO BLANK. I HAVE HAD TO STOP USING THE NAVIGATION SYSTEM ALTOGETHER AT TIMES, WHICH AGAIN IS THE REASON THAT I UPGRADED MY CAR IN THE FIRST PLACE. THIS BEGAN HAPPENING INTERMITTENTLY IN SEPTEMBER, AND THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE OVER TIME. I TOOK OFF OF WORK TO HAVE THE ISSUE DIAGNOSED AND REPAIRED BY THE DEALERSHIP IN NOVEMBER AND TO HAVE THE PARKING CABLE RECALL ISSUE TAKEN CARE OF. I WAS INFORMED BY THE DEALER THAT THEY DID NOT HAVE THE PARTS IN TO ADDRESS THE RECALL ISSUE AND THE TECHNICIAN IMMEDIATELY NOTICED THE ISSUE WITH THE RADIO/NAVIGATION SYSTEM BUT WAS UNABLE TO CORRECT THE ISSUE BECAUSE THE UPDATE THAT "MIGHT" FIX IT IS NOT AVAILABLE YET. THIS IS VERY DANGEROUS AND THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT.
NHTSA ODI #10934929
5,000 miles · Oct 24, 2016
Unknown Or OtherVisibility/wiper
MY WINDSHIELD RANDOMLY CRACKED AND LOOKING ON-LINE THIS SEEMS TO BE A COMMON OCCURRENCE ON THE PRIUS 4TH GENERATION VEHICLES.
NHTSA ODI #10918653
5,000 miles · Aug 20, 2016
Unknown Or Other
WE HAD AN UNEXPLAINED BLOWOUT IN A TIRE WITH LESS THAN 5000 MILES ON IT ON OUR PRIUS IV 2016 PURCHASED IN MAY. WE SAW NOTHING IN THE ROADWAY THAT WOULD HAVE CAUSED THIS. THE TIRE WAS RIPPED. THERE IS A RECALL ON THIS BRAND, BRIDGESTONE/FIRESTONE SO WAS THIS TIRE AT RISK? THE TIRE NUMBER IS P195/65R89S. THE WARRANTY IS WORTHLES…
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WE HAD AN UNEXPLAINED BLOWOUT IN A TIRE WITH LESS THAN 5000 MILES ON IT ON OUR PRIUS IV 2016 PURCHASED IN MAY. WE SAW NOTHING IN THE ROADWAY THAT WOULD HAVE CAUSED THIS. THE TIRE WAS RIPPED. THERE IS A RECALL ON THIS BRAND, BRIDGESTONE/FIRESTONE SO WAS THIS TIRE AT RISK? THE TIRE NUMBER IS P195/65R89S. THE WARRANTY IS WORTHLESS AS THEY COULD CLAIM ROAD DAMAGE AND WE CAN'T PROVE OTHERWISE. BUT WE SAW NOTHING THAT WE HIT, AND OTHER CARS PASSING US DID NOT HAVE BLOWOUTS. SO DID THE TIRE FAIL? WE THINK SO. WE WERE ON AN INTERSTATE HIGHWAY WHEN THIS HAPPENED. VERY SCARY AND NO SPARE TIRE, A SEPARATE COMPLAINT. WE COULD HAVE BEEN KILLED BY A PASSING TRUCK WHILE WAITING FOR A TOW TRUCK FOR NEARLY 2 HOURS.
NHTSA ODI #10897341
6,000 miles · Aug 18, 2016
Unknown Or Other
WE HAD A TIRE BLOWOUT ON AN INTERSTATE HIGHWAY AND DISCOVERED THERE WAS NO SPARE TIRE IN OUR NEW CAR. THE DEVICE TO REPAIR THE TIRE DIDN'T WORK AS THE TIRE WAS RIPPED. WE HAD TO WAIT 2 HOURS FOR A TOW TRUCK, WITH HUGE TRUCKS PASSING US AT 80 MPH, VERY CLOSE. WE WERE TERRIFIED. WE STILL DON'T KNOW WHAT REALLY HAPPENED AS WE DIDN'…
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WE HAD A TIRE BLOWOUT ON AN INTERSTATE HIGHWAY AND DISCOVERED THERE WAS NO SPARE TIRE IN OUR NEW CAR. THE DEVICE TO REPAIR THE TIRE DIDN'T WORK AS THE TIRE WAS RIPPED. WE HAD TO WAIT 2 HOURS FOR A TOW TRUCK, WITH HUGE TRUCKS PASSING US AT 80 MPH, VERY CLOSE. WE WERE TERRIFIED. WE STILL DON'T KNOW WHAT REALLY HAPPENED AS WE DIDN'T SEE ANYTHING THAT WOULD HAVE RIPPED THE TIRE. THE CAR IS NEW, STILL UNDER WARRANTY. EVERY CAR SHOULD HAVE A SPARE TIRE FOR EMERGENCIES LIKE THIS. WE DID NOT KNOW IT DIDN'T HAVE ONE.
NHTSA ODI #10896892
Mileage unknown · Jul 22, 2016
Electrical SystemUnknown Or Other
RODENT DAMAGED WIRING AND CASINGS BY EATING/DAMAGING BOTH AT A COST SO FAR OF $2700. I HAVE OWNED THIS VEHICLE FOR ONE MONTH. I'VE BEEN TOLD THE WARRANTY DOES NOT INCLUDE THE DAMAGE. I ASKED ABOUT WHERE THE DEALERSHIP STORED THE VEHICLE PRIOR TO ITS DELIVERY TO ME. I WASN'T SATISFIED WITH THEIR EXPLANATION.
NHTSA ODI #10887682
25 miles · Jul 6, 2016
Unknown Or Other
THE 2016 PRIUS IV WE JUST PURCHASED 2 WEEKS AGO COMES WITH A WHITE DASH! THE WHITE DASH CREATES A HORRIBLE GLARE WHEN TRYING TO LOOK OUT EITHER DRIVER OR PASSENGER WINDOW! THE ONLY WAY TO AVOID GLARE IS DRIVE WITH WINDOWS DOWN ALL OF THE TIME. VISIBILITY IS GREATLY HAMPERED BY THE WHITE DASH REFLECTION OFF THE WINDOWS! THIS IS H…
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THE 2016 PRIUS IV WE JUST PURCHASED 2 WEEKS AGO COMES WITH A WHITE DASH! THE WHITE DASH CREATES A HORRIBLE GLARE WHEN TRYING TO LOOK OUT EITHER DRIVER OR PASSENGER WINDOW! THE ONLY WAY TO AVOID GLARE IS DRIVE WITH WINDOWS DOWN ALL OF THE TIME. VISIBILITY IS GREATLY HAMPERED BY THE WHITE DASH REFLECTION OFF THE WINDOWS! THIS IS HUGE SAFETY ISSUE!
NHTSA ODI #10882848
15 miles · May 21, 2016
Unknown Or Other
THE CENTER DISPLAY HAS A MIRROR HIGH GLOSS/GLARE FINISH. BECAUSE OF THIS MIRROR FINISH, WHEN THE SUN IS AT AN ANGLE COMING THROUGH EITHER THE SIDE OR BACK WINDOWS, THE SUN IS REFLECTED BACK INTO THE DRIVER'S EYES. THERE SHOULD BE A RECALL ON THE CAR TO REPLACE CENTER DISPLAY TO PREVENT ACCIDENTS.
NHTSA ODI #10870145
Official recalls
5Sep 5, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Toyota Prius vehicles. A portion of the engine wire harness connected to the hybrid Power Control Unit (PCU), could contact the cover at this connection and wear, causing an electrical short circuit.
Consequence & remedy
Consequence: An electrical short can increase the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the engine wire harness assembly and replace it if damage is found. A protective sleeve or protective tape will be included to prevent any future damage. These repairs will be performed free of charge. The recall began October 30, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0T.
Jan 31, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
Consequence & remedy
Consequence: If the air bags fail to deploy in a crash, it can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.
Additional source detail variants (3)
Air Bags:side/window
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
Consequence: If the air bags fail to deploy in a crash, it can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
Consequence: If the air bags fail to deploy in a crash, it can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.
Air Bags:frontal
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
Consequence: If the air bags fail to deploy in a crash, it can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.
Oct 18, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Prius vehicles. A capacitor within the hybrid system may not have been properly bolted to the inverter housing.
Consequence & remedy
Consequence: If the capacitor was not properly secured, vibrations from driving the vehicle may damage the capacitor, shutting down the hybrid system, causing a loss of motive power and increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the inverter, free of charge. The recall is expected to begin by early December 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0U.
Oct 14, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016-2017 Prius vehicles manufactured August 6, 2015, to October 3, 2016. The affected vehicles are equipped with a foot-operated parking brake system that has a parking brake cable that may disengage.
Consequence & remedy
Consequence: If the parking brake cable disengages from the mechanism and the transmission is left in a gear other than 'Park' while the ignition is on and the driver leaves the vehicle, the vehicle may roll unexpectedly, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will install a clip at the parking brake cable end to prevent the cable from disengaging, free of charge. The recall began November 10, 2016. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is G01.
Sep 16, 2016
Toyota Motor Engineering and Manufacturing (Toyota) is recalling certain model year 2016 Toyota Prius vehicles manufactured November 30, 2015, to June 14, 2016. An air bag inflator manufacturing error may result in the inadvertent partial inflation of the front passenger air bag.
Consequence & remedy
Consequence: A front passenger air bag that unintentionally inflates can increase the risk of a crash or injury.
Remedy: Toyota will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began November 10, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0W.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.