NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
409 reportsMileage unknown · Sep 29, 2025
Power TrainVehicle Speed Control
Entering the highway the car suddenly learched and stopped excelerating, creating an unsafe situation, and went into a slow mode. It limped along. Caused cars issue around having to slow merge and driving only 10-15 miles per hour. The dealer could find no codes and said it could be an air bubble in fluid line??? No warning ligh…
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Entering the highway the car suddenly learched and stopped excelerating, creating an unsafe situation, and went into a slow mode. It limped along. Caused cars issue around having to slow merge and driving only 10-15 miles per hour. The dealer could find no codes and said it could be an air bubble in fluid line??? No warning lights.
NHTSA ODI #11690445
Mileage unknown · Sep 29, 2025
Electrical SystemEngineService Brakes
The hybrid braking systems on Toyota Prius' manufactured from 2010-2015 had a serious failure of the hybrid braking system that had additional long term warranties to repair, but never recalled in order to save the money from a total recall. The Sloan Toyota dealership in Glenside knew before I purchased the 2013 Toyota Prius I …
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The hybrid braking systems on Toyota Prius' manufactured from 2010-2015 had a serious failure of the hybrid braking system that had additional long term warranties to repair, but never recalled in order to save the money from a total recall. The Sloan Toyota dealership in Glenside knew before I purchased the 2013 Toyota Prius I purchased that a serious brake system failure was very probable with my car but failed to tell me. If they did, i would not have purchased the car. I had the 5000 mile oil change in early August and three days later after the service and a clear 25 point inspection, and the system failed. I want full reimbursement or just pay for the repair.
NHTSA ODI #11690340
Mileage unknown · Sep 22, 2025
Service BrakesUnknown Or Other
The Toyota brake booster system failed and is no longer safe to be on the road. The car will no longer brake properly and is a danger to anyone else on the road. It was inspected by Toyota prior. The entire dashboard warning lights for the brake system lit up 2 years ago and has fully failed now.
NHTSA ODI #11688870
179,000 miles · Sep 12, 2025
Suspension
The contact owns a 2013 Toyota Prius. The contact stated that while reversing, there was an abnormally loud sound coming from the vehicle. The contact exited the vehicle and performed an inspection of the vehicle. While inspecting the vehicle, the contact became aware that the passenger’s side rear wheel was touching the frame o…
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The contact owns a 2013 Toyota Prius. The contact stated that while reversing, there was an abnormally loud sound coming from the vehicle. The contact exited the vehicle and performed an inspection of the vehicle. While inspecting the vehicle, the contact became aware that the passenger’s side rear wheel was touching the frame of the wheel well. Additionally, the wheel was leaning inward. The dealer was made aware of the failure but provided no assistance. The vehicle was towed to an independent mechanic, where it was diagnosed with a fractured rear wheel assembly. The contact was informed that the rear wheel assembly needed to be replaced. The vehicle was being repaired. In addition, the contact was informed that the failure was a known failure. The contact was informed by the independent mechanic that two similar vehicles had been repaired with similar failures, within the week. The manufacturer was not made aware of the failure. The failure mileage was approximately 179,000.
NHTSA ODI #11686946
Mileage unknown · Sep 11, 2025
Service Brakes
I have a 2013 Toyota Prius with 164,000 miles. A mechanic confirmed that the master cylinder and brake booster are failing and are not covered since warranty expired 14,000 miles ago. I have heard this is a common issue with this vehicle. Traction light, brake light and ABS light are all on. The earring lights go on and off.
NHTSA ODI #11686577
Mileage unknown · Sep 6, 2025
Service Brakes
when test driving the vehicle I asked about this buzzing/ whirring noise while sitting in the running but parked car. I was told these cars are hybrids, the electrical components make all sorts of whirring and humming noises and not to be concerned. Over the years I heard this noise, increasingly more and more, but I never knew…
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when test driving the vehicle I asked about this buzzing/ whirring noise while sitting in the running but parked car. I was told these cars are hybrids, the electrical components make all sorts of whirring and humming noises and not to be concerned. Over the years I heard this noise, increasingly more and more, but I never knew it was something to pay attention to. Fast forward to July 2025. I noticed the car is inching forward while I’ve been stopped for a while at a red light almost like the brakes don’t want to hold. This has been happening so often that I have began to put the car in park while waiting for lights to turn green because it gets painful having to push the brake so far down. I take my car to a mechanic, explain all of the noises and the sensations and two mechanics Drive it but say it feels fine and there are no recalls. They say my front brake pads are low and that must be what I’m feeling. After replacing the brake pads nothing had changed. Now there is also a squeak while moving at a slow speed in stop and go traffic. 1 week later i bring it up while getting an oil change and ask if they know what it could be. They said brakes seemed fine. A couple weeks go by and yesterday while I was driving down the highway in heavy school traffic out of nowhere my car makes a clunk noise and all of these lights pop up on the dash. I roll the windows down and scream for my children to hold on because something was wrong. Luckily we were able to get to safety but I definitely had reduced breaking capabilities. I immediately take the car in and and find out my brake booster and accumulator has failed. service tech brings up the consumer program but my car is a 2013 and it is not eligible to be repaired bc it’s 10+ yrs. Even though Toyota admits to internal malfunctions of the Brake Booster Assembly, and my car is only at 76,000 mi it’s not being fixed. This is negligence on Toyotas part. Not fixing these faulty parts is endangering lives.
NHTSA ODI #11685437
Mileage unknown · Aug 24, 2025
Service Brakes
Car currently at 88k miles. Spongy and weakening brake pressure. Slower to stop. Brake constantly priming indicates brake actuator and brake boost failure. Confirmed by independent mechanic.
NHTSA ODI #11682741
Mileage unknown · Aug 22, 2025
Service Brakes
I was driving normally, about 30 mph in a residential area and the brakes all of sudden became soft. It was very scary and I didn’t know if it was safe to drive the vehicle. The brake, ABS, and traction control sign all came on at the same time. I scanned the car and it was a C1391 error code. The Toyota dealership said it i…
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I was driving normally, about 30 mph in a residential area and the brakes all of sudden became soft. It was very scary and I didn’t know if it was safe to drive the vehicle. The brake, ABS, and traction control sign all came on at the same time. I scanned the car and it was a C1391 error code. The Toyota dealership said it is not covered under any recalls. I called Toyota and asked about the ZJB program that covered the repair but they said it expires. Toyota has a repair program for the defective part but no longer covers it. This issue is a known manufacturing issue and it’s dangerous. Toyota should cover it free of charge.
NHTSA ODI #11682508
Mileage unknown · Aug 22, 2025
Service Brakes
Brake booster, ABS controller, and brake booster pump have failed for a second time. Parts replaced with new, in box from aftermarket dealer. Dealer/Manufacturer refuses to accept that there are design flaws and will not recall.
NHTSA ODI #11682390
Mileage unknown · Aug 22, 2025
Service Brakes
Failed brake booster, pump, fluid, and actuator on my Toyota Prius 2013 with 143,972 miles on it.
NHTSA ODI #11682353
Official recalls
3Jun 24, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Feb 12, 2014
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
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