2013 Toyota Prius

TOYOTA DEALERSHIP REFUSED ON RECALL BASED ON DEFECTED STEERING SHAFT WHICH WAS BOUGHT BY ME AND FIXED BY MECHANIC. IT WAS CRITICAL ISSUE AND RECALL IN OTHER MODELS AS WELL. ALSO, TOYOTA DOES NOT FIX DEFECTIVE PISTON RINGS BASED ON EXCESSIVE OIL CONSUMPTION -HTTPS://ATTACHMENTS.PRIUSCHAT.COM/ATTACHMENT-FILES/2019/04/165269_T-SB-0169-16.PDF. PLEASE HELP ME AT LEAST RECOVER SOME MONEY FOR THE PART AND FINALLY LET THEM BE RESPONSIBLE FOR BURNED OIL IN ENGINE!

TL* THE CONTACT OWNED A 2013 TOYOTA PRIUS. WHILE ACCELERATING FROM A STOP, A TACOMA TRUCK CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE CONTACT SUSTAINED INJURIES TO THE HEAD THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEIR INVESTIGATOR DID NOT HAVE A READING OF ANY FAILURES FOR THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,800.*MP THE MANUFACTURER STATED THAT THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY BECAUSE THERE WAS INSUFFICIENT DECELERATION IN THE CRASH. *DL

BASED ON THE DESCRIPTION FROM THE DEALER, THE PISTON ROD BROKE AND HIT THE CASING AND BROKE THE CASING CAUSING CATASTROPHIC FAILURE, THIS HAPPENED WHEN I WAS DRIVING THE CAR AND WAS AT 40 MPH. AS I WAS DRIVING, I HEARD A LOUD BANG AND SUDDENLY MY CAR STARTED SHAKING VIOLENTLY AND THEN SMOKE STARTED COMING OUT FROM THE ENGINE AREA. I IMMEDIATELY STOPPED THE CAR AND GOT IT TOWED TO THE NEAREST SHOP FOR INSPECTION WHEN THEY FOUND THIS ISSUE WHICH IF I WAS ON A HIGHWAY COULD HAVE BEEN DISASTROUS. AND COULD HAVE GOT INTO AN UNFORTUNATE ACCIDENT. WHICH COULD HAVE BEEN FATAL..

WHILE I WAS DRIVING STRAIGHT IN THE MORNING ON THE HIGHWAY I HEARD A HUGE POP THINKING MAYBE MY TIRE BLEW OUT WHEN I WENT TO LOOK MY SUNROOF HAD A HUGE CRACK AND MY TIRES WERE ALL FINE. IT WASN'T A WINDY DAY BUT I DROVE A LITTLE SLOWER TO WORK NOT KNOWING WHAT TO DO. 20 MINUTES LATER ARRIVING LATER THE GLASS SHATTERED LEAVING A WHOLE IN MY SUNROOF. LUCKILY THE INSIDE SLIDING CAP TO THE SUNROOF WAS CLOSED. I BROUGHT IT TO THE DEALERSHIP AND THEY SAID SOMETHING MUST HAVE HIT IT BUT WHEN I BROUGHT IT TO GET FIXED AT AN AUTO COLLISION THEY SAID IT EXPLODED. FROM THE LOOKS OF IT, IT LOOKS LIKE IT EXPLODED TO ME WITH THE GLASS POINTING UP.

TL* THE CONTACT OWNED A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER PRESSED THE BRAKE PEDAL TO STOP THE VEHICLE BUT THE VEHICLE ACCELERATED FORWARD AND CRASHED INTO A SECOND VEHICLE. DURING THE CRASH THE DRIVER SUSTAINED MULTIPLE CONTUSIONS TO THE BODY INCLUDING THE CHEST AREA WHICH REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT #159681-2019 WAS TAKEN AT THE SCENE. THE LOCAL DEALER TOYOTA OF RICHARDSON (1221 N. CENTRAL EXPY. RICHARDSON TX.) THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

BRAKE ACCUMULATOR FAILURE RESULTING IN NOT BEING ABLE TO STOP PROPERLY. BRAKES BEGAN PULSATING AND MAKING SOUNDS UNDER PASSENGER SEAT. ELECTRIC PUMPING SOUND BECAME MORE AND MORE PROMINENT OVER TIME. BRAKES FAILED AND WARNING LIGHTS CAME ON, RESULTING IN INABILITY TO STOP PROPERLY, AND HITTING THE CURB IN A PARKING LOT. THIS IS OBVIOUSLY A MAJOR ISSUE WITH THE PRIUS. SERVICE MANAGER ADMITTED THEY SEE IT ALL THE TIME. WHEN I ASKED WHY WE WERE NOT NOTIFIED IN ADVANCE, THEY SAID A 'HIDDEN WARRANTY' EXISTED, BUT YOU HAVE TO WAIT FOR THE PROBLEM TO HAPPEN. THIS PROBLEM HAPPENED TWICE IN OUR 2005 PRIUS. THANK GOODNESS WE DID NOT HAVE ANY ACCIDENTS AS A RESULT OF THE BRAKE FAILURE. BRAKES ARE THE MOST IMPORTANT SYSTEM IN A CAR, AND WITHOUT THEM, WELL, YOU CAN'T STOP. PLEASE WORK WITH TOYOTA TO NOTIFY OWNERS OF THIS DANGEROUS DEFECT IN THEIR PRIUSES FROM THE YEAR 2004 ON.

I WAS IN LOS ANGELES PICKING UP MY TWO FRIENDS ON WHITLEY AVENUE, THIS STREET IS ON A BIT OF AN INCLINE. I WAS DRIVING MY TOYOTA PRIUS AND PRESSED THE "PARK" BUTTON. INSTEAD OF PARKING, THE CAR STARTED TO ROLL BACKWARDS AND WENT INTO NEUTRAL. THE GEAR SHIRT IS SEPARATE FROM THE PARK BUTTON SO I KNOW FOR A FACT THAT I DID NOT PUT THE CAR IN NEUTRAL. I ATTEMPTED TO PRESS THE POWER BUTTON ON "PARK" BUTTON ON THE CAR. I EVEN TRIED TO CHAGE THE GEAR SHIFT TO "D" (FOR DRIVE) REPEATEDLY. NOTHING I TRIED AT THE TIME WAS WORKING AND WHITLEY AVENUE INTERSECTS A VERY HEAVY TRAFFIC STREET, FRANKLIN AVENUE SO I NEEDED TO STOP THE CAR BEFORE IT WENT INTO THIS STREET. I TURNED MY WHEEL TO HIT MY CARE AGAINST CURB SO THAT IT WOULD STOP ROLLING. THIS RESULTED IN MY CAR CAUSING A DOMINO EFFECT AND HITTING A SECOND CAR, WHICH HIT ANOTHER CAR, WHICH HIT ANOTHER CAR. IN TOTAL MY CAR AND THREE OTHER CARS WERE AFFECTED BY THIS IMPACT. MY TRUNK COMPLETELY SHATTERED AND THE STUFF FROM IT FLEW INTO THE CAR THAT I HIT DIRECTLY HIT (THIS TRUNK ALSO COMPLETELY SHATTERED). THE TRUNK OF THE THIRD CAR ALSO COMPLETELY SHATTERED. MY CAR IS NOW TOTALED AND I WOULD LIKE TO FIND OUT WHAT HAPPENED. AFTER THE ACCIDENT I WAS SPEAKING WITH PEOPLE IN THE AREA AND ANOTHER LADY INFORMED ME THAT SHE HAD SEEN ANOTHER PRIUS ROLL UNCONTROLLABLY DOWN THAT HILL AS WELL.

I RECEIVED THE RECALL NOTICE AND TO PREVENT AN ACCIDENT, I HAVE NOT BEEN DRIVING MY CAR. MY NEAREST DEALSHIP, WHOM I HAVE UTILIZED OFTEN, NOW ARE DISCRIMINATING BY STATING FALSE PERSONAL STATEMENTS AGAINST ME. THIS MAY BE GENDER, AGE OR RACIST BASED. SO I NEED SUPPORT TO HAVE MY CAR TOWED & HAVE HAMER TOYOTA FAIRLY & PROFESSIONALLY COMPLETE THE SAFETY RECALL REPAIRS. I HAVE BEEN AT THE DEALSHIP AND ON THE PHONE WITH ALL LEVELS OF EMPLOYEES WHO HAVE BELITTLED, MADE FALSE STATEMENTS AND/ OR JUST PLAIN INHUMANE WITH NO REMEDY FOR MY 2013 TOYOTA PRIUS.