NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
229 reportsClear category filterMileage unknown · Mar 31, 2026
Service Brakes
My 2013 Prius brake booster aassembly with aster cylinder had to be replaced for the sum $3996.75. Milage on the vehicle was 109,541. The car 's brake light went on and the engine area a buzzing occured. The car was very difficult to stop and I was concerned enough to drive the vehicle home and have it towed to the [XXX] Toy…
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My 2013 Prius brake booster aassembly with aster cylinder had to be replaced for the sum $3996.75. Milage on the vehicle was 109,541. The car 's brake light went on and the engine area a buzzing occured. The car was very difficult to stop and I was concerned enough to drive the vehicle home and have it towed to the [XXX] Toyota dealer. I was informed that I needed a brake booster assembly and master cylinder the quote was about four thousand dollars. Attached is my paid bill for $3996.75. The VIN number of the car is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11728260
Mileage unknown · Mar 4, 2026
Service Brakes
This is the 3rd time I have had to address this issue. The ABS system fails, resulting in increased braking distances. The dealership refuses to warranty or recall this dangerous defect, replacing the parts which fail again. Symptoms include increased braking distance, extremely hard pedal, lack of ABS function, lack of tract…
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This is the 3rd time I have had to address this issue. The ABS system fails, resulting in increased braking distances. The dealership refuses to warranty or recall this dangerous defect, replacing the parts which fail again. Symptoms include increased braking distance, extremely hard pedal, lack of ABS function, lack of traction control, lack of hybrid regen. The entire dash lights up with indicators for all these functions.
NHTSA ODI #11722019
Mileage unknown · Feb 27, 2026
Service Brakes
While driving my 2013 Toyota Prius (110,691 miles), multiple warning lights suddenly illuminated on the dashboard, including the ABS, Brake, and Stability Control lights. I initially took the vehicle to an independent specialist (DC Line), but the mechanic there suggested I take it directly to Toyota because his staff recognized…
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While driving my 2013 Toyota Prius (110,691 miles), multiple warning lights suddenly illuminated on the dashboard, including the ABS, Brake, and Stability Control lights. I initially took the vehicle to an independent specialist (DC Line), but the mechanic there suggested I take it directly to Toyota because his staff recognized this as a known manufacturing defect that should be covered by the manufacturer. A Toyota dealership confirmed diagnostic code C1391, which indicates an internal high-pressure leak in the brake actuator and booster assembly. This is a critical safety defect that causes the brake pedal to become soft and unpredictable, significantly increasing stopping distances and disabling the ABS system. This poses a direct threat to my safety and others on the road. Toyota is fully aware of this defect through Customer Support Program ZJB, but they are refusing to cover the repair because of an arbitrary expiration date they set for 2023. I am currently 40,000 miles under the 150,000-mile limit Toyota established for this exact part failure, yet they are using the 2023 calendar date to deny coverage. Furthermore, I was never properly informed of this defect. Toyota claims they sent a single notification card in 2018, which I never received. I am now being forced to pay $3,000 out of pocket for a manufacturing flaw that even independent mechanics recognize as Toyota’s responsibility. It is unacceptable that a manufacturer can avoid responsibility for a dangerous braking failure by relying on a single postcard and an arbitrary 2023 deadline on a vehicle well under the mileage limit. This should be a mandatory safety recall, as the safety of a vehicle's braking system should not depend on a postcard or a calendar date.
NHTSA ODI #11721011
Mileage unknown · Feb 9, 2026
Service BrakesUnknown Or Other
I was driving and notice ABS light and other light came on, then noticed that when I tried to brake it felt weak, had to pump brake, then later noticed a leak on brake fluid. I took car to Toyota and they checked it and said brake booster and booster pump needed replacing and they wanted to charge me 3,000 dollars. I could not …
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I was driving and notice ABS light and other light came on, then noticed that when I tried to brake it felt weak, had to pump brake, then later noticed a leak on brake fluid. I took car to Toyota and they checked it and said brake booster and booster pump needed replacing and they wanted to charge me 3,000 dollars. I could not do the job so I checked around and the auto one in my area informed me that many Toyota Prius’s had a recall on that issue. I made an appointment with Parks Toyota in Deland, Florida to fix problem but when he got there they told me that my car was not on recall for that but was for battery EV fuse but couldn’t do because my engine light was off. I am having such a difficult time with this car. I cannot risk my life and that of others driving with this brake condition if I can’t have the manufacturer or who ever has to to take care of this issue. So far I was able to get a mechanic to do some adjustments so I can drive. I am being very careful and only use it as needed. I stopped looking for a part-time job because I need this fixed first. I am [XXX] , please tell me if I am able to get this recall show for me. Thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11716671
Mileage unknown · Jan 25, 2026
Service Brakes
ABS warning light illuminated and the system failed while driving, causing longer braking distance and reduced steering control during braking. I am concerned this ABS malfunction increased the risk of a crash for me and other road users.
NHTSA ODI #11713285
Mileage unknown · Jan 20, 2026
Forward Collision AvoidanceService Brakes
The brake actuator/ABS hydraulic system on my 2013 Toyota Prius failed. The component is available for inspection upon request, as it was replaced by a Toyota dealership. Prior to failure, the vehicle intermittently displayed ABS, Traction Control, and VSC warning lights while driving, which would sometimes clear on their own bu…
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The brake actuator/ABS hydraulic system on my 2013 Toyota Prius failed. The component is available for inspection upon request, as it was replaced by a Toyota dealership. Prior to failure, the vehicle intermittently displayed ABS, Traction Control, and VSC warning lights while driving, which would sometimes clear on their own but eventually became persistent. This condition reduced or disabled ABS, traction control, and vehicle stability functions, increasing the risk of loss of control or reduced braking effectiveness, particularly in emergency braking or low-traction conditions. The problem was reproduced and confirmed by a Toyota dealer, who diagnosed the failure using diagnostic code C1391 indicating internal brake actuator malfunction. The vehicle was inspected by the manufacturer’s authorized dealer, who replaced the brake actuator assembly after three days of repair at a cost of approximately $3,000. Warning lamps were present for months prior to the final repair and gradually progressed from intermittent to constant, indicating a worsening failure of a known issue affecting this generation of Prius vehicles.
NHTSA ODI #11711995
Mileage unknown · Jan 12, 2026
Service Brakes
I was driving on Saturday January 10th, 2026, when out of nowhere all of my dash warning lights came on and the brakes felt spongy and unresponsive. I had to limp home with 20% of my brake capacity which was very scary. Did some research and it was my brake actuator that went out. Dealer quoted me $4,000 to fix! This is a very c…
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I was driving on Saturday January 10th, 2026, when out of nowhere all of my dash warning lights came on and the brakes felt spongy and unresponsive. I had to limp home with 20% of my brake capacity which was very scary. Did some research and it was my brake actuator that went out. Dealer quoted me $4,000 to fix! This is a very common issue with Priuses between 2005-2015 and it's a crime that the part has NOT been recalled. Please put out a recall for this part. Toyota has already had a class-action lawsuit so precedent has been set. I have no idea how I'm going to pay $4,000 to fix this, I'm recently unemployed. Please hold Toyota liable!
NHTSA ODI #11710284
Mileage unknown · Dec 15, 2025
Service Brakes
Red brake light came on, traction control light came on, ABS light came on, Toyota says my brake pump needs replaced. That my brake will fail.
NHTSA ODI #11705122
Mileage unknown · Dec 6, 2025
Forward Collision AvoidanceService Brakes
On [XXX], we were driving from Coalinga, CA to Phoenix, AZ for Thanksgiving. As we began to descend into Los Angeles on [XXX], three warning indicators suddenly went on: the ABS warning light, the traction control light and the brake warning light. The brakes still worked but the brake assist was weakened. We pulled over as s…
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On [XXX], we were driving from Coalinga, CA to Phoenix, AZ for Thanksgiving. As we began to descend into Los Angeles on [XXX], three warning indicators suddenly went on: the ABS warning light, the traction control light and the brake warning light. The brakes still worked but the brake assist was weakened. We pulled over as soon as possible at the nearest AutoZone. The employee performed a standard handheld OBD-II scan of the vehicle and did not detect any issues. We continued on our way through Los Angeles and to San Bernadino where we were spending the night. At one point the indicator lights went off for a few minutes but then came back on. We spent the night in San Bernadino, and the next day (11/26/2025), we took the car into the San Bernadino Toyota Dealership as we felt it was unsafe to keep driving. The dealer conducted a thorough full brake and hybrid system diagnostic and confirmed that the failure was inside the brake booster system. The repair estimate states: "Brake booster assembly with master cylinder and brake booster pump assembly have an internal leak." Thus, Toyota's own technician identified an internal hydraulic leak within the booster system, affecting the booster assembly, master cylinder, and booster pump assembly. The total repair estimate is $3,959.99. This is a major safety defect affecting sealed hydraulic components that are not part of routine wear-and-tear. There were 4 people in the car. Fortunately, the brake failure did not result in an accident, but it could have if we had kept driving on to our destination. We contacted the Toyota Brand Engagement Center to ask for Goodwill Assistance, but they were unable to help us. In addition to the repair costs, we have incurred rental car costs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11703465
Mileage unknown · Nov 14, 2025
Service Brakes
The Brake Booster and Brake Booster Pump Assembly have failed. They have caused the following warning lights to go on: ABS, Brake System waring light, Slip Indicator Light, and the Electric Power Steering light.
NHTSA ODI #11699423
NHTSA investigations
3DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.