2013 Toyota Prius

The brake actuator keeps buzzing every 3 seconds or so the entire time the car is on and even after I turn the car off and get out. The brakes make a wierd burping noise and the pedal depresses with each noise if I am stopped at a red light or stop sign with my foot on the brakes. All of the brake, abs, and traction control lights lit up. The regenerative braking is no longer working.

We have been experiencing on multiple occasions car while driving will slow down, hybrid safety warning light on dashboard will turn on and tell us we have to go to a safe area and turn off car. The car will automatically shut down like a golf cart feeling. We have had near incidents were we have almost crashed. The car now will not go past 35 miles. We brought the car to a Toyota Dealership because we noticed their was a software update recall. When we left the car repeated the warning again about 5 minutes leaving the dealership. The dealership has not helped us and refuses to fix car. We mentioned to them that there have been many complaints regarding the same issue.

I HAD THE PROPER RECALL FIXES DONE ON MY 2013 TOYOTA PRIUS 3 MONTHS AGO FOR THE STALLING ISSUES. LAST NIGHT WHILE ACCELERATING TO GET ON THE FREEWAY MY PRIUS SHUT DOWN AND ENTERED LIMP HOME MODE. THE 'CHECK HYBRID SYSTEM. STOP VEHICLE IN A SAFE PLACE' LIGHT CAME ON. EVENTUALLY THE CAR WOULDN'T TURN ON AT ALL. I DIDN'T FEEL SAFE ONE BIT. I'M A FEMALE, ALONE AT NIGHT, IN A BAD PART OF TOWN, IT WAS 25 OUTSIDE, ON THE SIDE OF A FREEWAY! I DON'T BELIEVE THE RECALL FIXED THE PROBLEM.

WHILE DRIVING ON RTE. 24 SOUTH IN MASSACHUSETTS (AROUND BROCKTON/BRIDGEWATER/ TAUNTON, MA) THE CAUTION LIGHT BEGAN FLASHING (TRIANGLE WITH EXCLAMATION). I PULLED OVER AT THE NEAREST REST STOP TO SEE IF THERE WAS ANY OBSERVABLE PROBLEM, BUT I COULD NOT DETECT ANYTHING SPECIFIC. I GOT BACK ON THE HIGHWAY; AND THE LIGHT CONTINUED BEEPING INTERMITTENTLY AND THEN ABOUT A MILE LATER I FELT A SHIFT IN THE TRANSMISSION AND SUDDENLY I WAS IN NEUTRAL, QUICKLY DECELERATING FROM 65 MPH. THANKFULLY I WAS ABLE TO PULL OVER SAFELY, AT WHICH POINT A NEW MESSAGE WAS ON MY DASH TELLING ME TO PULL OVER, THAT THERE WAS SOMETHING WRONG WITH MY HYBRID SYSTEM! WE (THE TOW TRUCK GUY AND I) NOTICED OIL UNDER THE CAR AND CONFIRMED IT WAS CLEAN OIL, AND I SAW ANOTHER SPOT IN MY DRIVEWAY WHEN I GOT HOME. I HAVE SURMISED THAT WHEN I GOT MY OIL CHANGED LAST WEEK, SOMETHING MIGHT HAVE HAPPENED TO CAUSE THE LEAK, WHICH IS IN FACT THE CASE AND NOW MY ENGINE NEEDS TO BE REPLACED (THE REPAIR SHOP HAS OWNED THE ERROR AND IS PAYING FOR THIS). HOWEVER MY CONCERN THAT I WISH TO REGISTER IS THAT THE CAR SHOULD HAVE BEEN ABLE TO TELL ME NOT TO DRIVE IT, NOT JUST A CAUTION LIGHT THAT COULD HAVE MEANT ANYTHING. I COULD HAVE HAD A VERY SERIOUS ACCIDENT. AND WHEN I CALLED THE DEALERSHIP FROM WHICH I BOUGHT THE CAR, NO ONE CALLED ME BACK (I TRIED THREE TIMES AND WAS DISCONNECTED ONCE) BRAINTREE TOYOTA. (781) 848-9300 THIS SEEMS LIKE A DEFECT THAT NEEDS LOOKING AT. BEING THROWN INTO NEUTRAL GOING 65 MILES PER HOUR AS A RESPONSE TO AN ENGINE LEAKING OIL IS NOT OK. THERE SHOULD HAVE BEEN A WARNING NOT TO DRIVE.

I RECEIVED THE RECALL NOTICE AND TO PREVENT AN ACCIDENT, I HAVE NOT BEEN DRIVING MY CAR. MY NEAREST DEALSHIP, WHOM I HAVE UTILIZED OFTEN, NOW ARE DISCRIMINATING BY STATING FALSE PERSONAL STATEMENTS AGAINST ME. THIS MAY BE GENDER, AGE OR RACIST BASED. SO I NEED SUPPORT TO HAVE MY CAR TOWED & HAVE HAMER TOYOTA FAIRLY & PROFESSIONALLY COMPLETE THE SAFETY RECALL REPAIRS. I HAVE BEEN AT THE DEALSHIP AND ON THE PHONE WITH ALL LEVELS OF EMPLOYEES WHO HAVE BELITTLED, MADE FALSE STATEMENTS AND/ OR JUST PLAIN INHUMANE WITH NO REMEDY FOR MY 2013 TOYOTA PRIUS.

PLEASE REFERENCE THE LOS ANGELES TIMES ARTICLE OF APRIL 14, 2019: "AFTER SECOND RECALL, TOYOTA PRIUS ELECTRICAL SYSTEM IS STILL OVERHEATING". MY CAR HAS HAD THE SOFTWARE UPDATES, BUT IS APPARENTLY STILL UNSAFE TO DRIVE. I AM TERRIFIED THAT I COULD EXPERIENCE A "LIMP-HOME" SITUATION WHILE TRAVELING AT HIGH SPEED ON THE LOCAL FREEWAYS. I AM REQUESTING THAT THE NHTSA AGGRESSIVELY PURSUE TOYOTA TO RECALL THE AFFECTED CARS AND COMPLETELY FIX THE PROBLEM BY REPLACING THE INVERTERS.

ENGINE WARNING LIGHT AT START UP CAME ON WITH NO DEGRADATION OF OPERATION. CAR WAS TAKEN TO ORIGINATING MANUFACTURE DEALER FOR DIAGNOSIS. WHEN CAR WAS PURCHASED AS CERTIFIED PRE-OWNED THE SALES REP UPSOLD EXTENDED 3RD PARTY WARRANTY COVERAGE THAT THEY SAID 'WOULD COVER EVERYTHING INCLUDING DIAGNOSIS LABOR FEES.' WHEN VEHICLE WAS DIAGNOSED FROM DEALER SERVICE DEPT THEY SAID IT WAS FAULTY O2 SENSOR, CAUSED 'BY RODENT DAMAGE TO CABLE'. NO VALIDATION OR EVIDENCE OF THIS WAS PROVIDED; CABLE/PARTS NOT PRESENTED FOR INSPECTION TO CUSTOMER. CUSTOMER WAS TOLD LACK OF SENSOR WOULD RESULT IN REDUCED GAS MILAGE. CUSTOMER ASKED ABOUT SAFETY OF VEHICLE AND WAS TOLD VEHICLE WAS SAFE TO DRIVE WITHOUT PART REPAIR. CUSTOMER ASKED IF REPAIR WAS COVERED UNDER WARRANTY AND WAS TOLD THAT IT WAS NOT. CUSTOMER DECLINED REPAIR AT THAT TIME; CUSTOMER WAS FORCED TO PAY ~$150 LABOR CHARGE FOR INSPECTION. CUSTOMER RETURNED AT A LATE TIME TO COMPLETE REPAIR. AGAIN NO EVIDENCE OF PART FAILURE WAS PRESENTED AND REPAIR COST ~$400 WAS FORCED TO BE PAID. CUSTOMER THEN FOUND EXTENDED WARRANTY COVERAGE DOCUMENTS AND CALLED THEM TO ASK WHY REPAIR WAS NOT COVERED AS PROGRAM DOCUMENTATION AND CONTRACT SEEMED TO INCLUDE COVERAGE OF THIS ISSUE; PROVIDER NOTED THAT DEALER DID NOT CALL TO AUTHORIZE REPAIR AT NO COST TO CUSTOMER AND CUSTOMER SHOULD SUBMIT PAPERWORK TO PROVIDER FOR REVIEW. CUSTOMER FURTHER RESEARCHED ON INTERNET THE ISSUE AND FOUND MULTIPLE REPORTS OF FAULTY WIRING AND IS CONCERNED FOR SAFETY OF OPERATION DUE TO MANUFACTURE MATERIAL FLAWS THAT ALLOW ANIMAL DAMAGE TO CRITICAL WIRING OF CAR.