NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,497 reports50,000 miles · Oct 30, 2014
Exterior Lighting
I LEAVE MY HEADLIGHTS ON ALL OF THE TIME. SOMETIMES WHEN I AM DRIVING MY PRIUS THE LEFT HEADLIGHT WILL GO OUT. IF I TURN THE HEADLIGHTS OFF AND THEN BACK ON THE LIGHT WILL COME BACK ON AGAIN. SOMETIMES RESTARTING THE CAR WILL MAKE THE HEADLIGHT COME ON. ALSO THE HEADLIGHT SOMETIMES IS OFF WHEN THE CAR IS STARTED. SAME THIN…
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I LEAVE MY HEADLIGHTS ON ALL OF THE TIME. SOMETIMES WHEN I AM DRIVING MY PRIUS THE LEFT HEADLIGHT WILL GO OUT. IF I TURN THE HEADLIGHTS OFF AND THEN BACK ON THE LIGHT WILL COME BACK ON AGAIN. SOMETIMES RESTARTING THE CAR WILL MAKE THE HEADLIGHT COME ON. ALSO THE HEADLIGHT SOMETIMES IS OFF WHEN THE CAR IS STARTED. SAME THING, TURN HEADLIGHTS OFF AND THEN ON OR RESTART THE CAR AND THE HEADLIGHT COMES BACK ON. I THOUGHT I MIGHT NEED A NEW HEADLIGHT BUT WAS INVOLVED IN A CAR ACCIDENT (8-13-14) AND THE HEADLIGHT WAS DAMAGED. I NOW HAVE A NEW HEADLIGHT ASSEMBLY BUT THE PROBLEM HAS RETURNED. THE DEALER HAS TOLD ME TWICE (INCLUDING TODAY) THAT I NEED A NEW HEADLIGHT. I DO NOT THINK THAT IS THE PROBLEM. THIS IS A MAJOR CONCERN FOR ME AS THIS FREQUENTLY OCCURS WHEN I AM TRAVELING ON AN INTERSTATE AT A HIGH RATE OF SPEED. I WILL NOT TURN MY LIGHTS OFF AND BACK ON AT 60 MPH. PLEASE INVESTIGATE. *TR
NHTSA ODI #10651323
80,000 miles · Oct 29, 2014
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND SURGED FORWARD. AS A RESULT, THE CONTACT CRASHED INTO A ROCKED LANDSCAPING. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TH…
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TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND SURGED FORWARD. AS A RESULT, THE CONTACT CRASHED INTO A ROCKED LANDSCAPING. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 8/31/2017*CN
NHTSA ODI #10651003
85,000 miles · Oct 28, 2014
Air BagsCrash
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND THE AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND THE AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 8/31/2017*CN
NHTSA ODI #10650803
161,000 miles · Oct 26, 2014
Electrical SystemExterior Lighting
THE FIRST TIME BOTH LIGHTS WENT OUT, WE WERE TRAVELING SOUTH ON I-95 NEAR RICHMOND, VA. PRIOR TO THIS, WE THOUGHT THE LIGHTS HAD DIMMED A COUPLE TIMES, BUT WHEN WE CHECKED THEM, THEY WERE FINE. THERE IS NO MISTAKE WHEN YOU LOOSE BOTH HEADLIGHTS WHILE ON HIGH BEAM, THERE ARE NO FOG LIGHTS, SO IT GETS VERY DARK. I THINK GOING TO…
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THE FIRST TIME BOTH LIGHTS WENT OUT, WE WERE TRAVELING SOUTH ON I-95 NEAR RICHMOND, VA. PRIOR TO THIS, WE THOUGHT THE LIGHTS HAD DIMMED A COUPLE TIMES, BUT WHEN WE CHECKED THEM, THEY WERE FINE. THERE IS NO MISTAKE WHEN YOU LOOSE BOTH HEADLIGHTS WHILE ON HIGH BEAM, THERE ARE NO FOG LIGHTS, SO IT GETS VERY DARK. I THINK GOING TO LOW BEAM GAVE US SOME LIGHT (THE FOG LIGHTS) BUT DO NOT REMEMBER, I THEN TURNED THE LIGHT SWITCH OFF AND BACK ON IMMEDIATELY, WHICH TURNED THE LIGHTS BACK ON. SINCE THAT FIRST INCIDENT OF THEM BOTH GOING OUT, WE HAVE SEEN BOTH THE DRIVER'S SIDE HEADLIGHT ALONE, THE PASSENGER SIDE HEADLIGHT ALONE, AND AT LEAST HALF A DOZEN TIMES BOTH LIGHTS GO OUT AT THE SAME TIME. ALL BUT ONCE, TURNING THE LIGHT SWITCH OFF AND THEN ON TURNED THE LIGHTS BACK ON. THE LAST TIME BOTH WENT OUT, I HAD TO TURN THE SWITCH OFF AND BACK ON SEVERAL TIMES TO GET THE LIGHTS BACK ON. WITH A COST OF OVER $200 PER LIGHT, I DECIDED TO CHANGE THE PASSENGER SIDE LIGHT AND SEE IF THAT LIGHT WOULD STAY ON. IT MADE NO DIFFERENCE. I FOUND IN THE USER'S MANUAL THAT LOW VOLTAGE COULD CAUSE THE HIGH INTENSITY DISCHARGE (HID) LIGHTS TO GO OUT, SO I HAD AAA CHECK THE ENGINE BATTERY. THE TEST SHOWED THE BATTERY WAS GOOD, BUT IT ONLY HAD 364 COLD CRANKING AMPS SO I HAD A NEW BATTERY PUT IN. WE WERE TOLD BY TWO OTHER SOURCES THAT THE RIGHT BATTERY HAD 450 COLD CRANK AMPS SO I THOUGHT THAT MIGHT ACCOUNT FOR THE HID LIGHT PROBLEM. THAT WAS JUST A FEW DAYS AGO, AND THE PASSENGER SIDE HEADLIGHT HAS STILL GONE OUT SEVERAL TIMES SINCE THE BULB AND BATTERY WERE REPLACED. SO FAR, WE HAVE NOT HAD BOTH LIGHTS GO OUT AGAIN. *TR
NHTSA ODI #10650009
77,000 miles · Oct 22, 2014
Electrical SystemEngine
DRIVING ON SB HWY 35 AT 74MPH, MASTER WARNING LIGHT CAME ON AND VEHICLE SHUT DOWN, NO ELECTRICAL OR ENGINE CONTROL. PULLED SAFELY TO SHOULDER OF ROAD. CAR WOULD NOT RESTART. GOT OUT OF CAR, LOCKED CAR, UNLOCKED CAR (TOYOTA TECHNICIAN INSTRUCTIONS), THEN CAR RESTARTED. GOT CAR OFF THE ROAD, CONTACTED STATE FARM FOR TOW TO AUT…
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DRIVING ON SB HWY 35 AT 74MPH, MASTER WARNING LIGHT CAME ON AND VEHICLE SHUT DOWN, NO ELECTRICAL OR ENGINE CONTROL. PULLED SAFELY TO SHOULDER OF ROAD. CAR WOULD NOT RESTART. GOT OUT OF CAR, LOCKED CAR, UNLOCKED CAR (TOYOTA TECHNICIAN INSTRUCTIONS), THEN CAR RESTARTED. GOT CAR OFF THE ROAD, CONTACTED STATE FARM FOR TOW TO AUTONATION TOYOTA SOUTH AUSTIN. TOYOTA TECHNICIAN REMOVED A THIRD PARTY TELEMATIC DEVICE (IN-DRIVE) FROM OBD PORT. VEHICLE DIAGNOSTIC SCAN SHOWED TWO COMMUNICATION ERRORS U0100 AND U0111. THIRD PARTY TELEMATIC DEVICE WAS NOT REINSTALLED. VEHICLE WAS TEST DRIVEN, HELD OVERNIGHT, TEST DRIVEN AGAIN AND THE ERRORS OR SHUTDOWN DID NOT REPEAT. TOYOTA SERVICE MANAGER SAID THEY HAVE SEEN THIRD PARTY DEVICES CONNECTED TO ODB PORT CAUSE ERRORS AND HAVE TO BE REMOVED OR REPLACED. WE HAVE THREE HYBRID VEHICLES IN OUR HOUSEHOLD EACH WITH A THIRD PARTY TELEMATIC DEVICE FROM IN-DRIVE. ALL THREE HAVE BEEN REMOVED AND RETURNED TO IN-DRIVE WITH SUPPLIED PACKAGING AND RETURN INSTRUCTIONS. *TR
NHTSA ODI #10649235
38,000 miles · Oct 20, 2014
Exterior Lighting
WHILE DRIVING DOWN THE HIGHWAY, THE LEFT HEADLIGHT QUIT WORKING. WE TOOK IT TO THE DEALER, AND IT WAS WORKING FINE AGAIN. THIS HAPPENED SEVERAL TIMES OVER THE NEXT FEW MONTHS BEFORE THE DEALERSHIP FINALLY ADMITTED THAT IT WAS A KNOWN PROBLEM THAT WAS GOING TO BE HANDLED UNDER RECALL. I ASKED THAT THEY FIX IT NOW, AND THEY ADVISE…
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WHILE DRIVING DOWN THE HIGHWAY, THE LEFT HEADLIGHT QUIT WORKING. WE TOOK IT TO THE DEALER, AND IT WAS WORKING FINE AGAIN. THIS HAPPENED SEVERAL TIMES OVER THE NEXT FEW MONTHS BEFORE THE DEALERSHIP FINALLY ADMITTED THAT IT WAS A KNOWN PROBLEM THAT WAS GOING TO BE HANDLED UNDER RECALL. I ASKED THAT THEY FIX IT NOW, AND THEY ADVISED I WOULD HAVE TO PAY THE COST AND THEN POSSIBLY BE REIMBURSED AS I WAS PAST THE 36,000 MILE LIMIT FOR BUMPER TO BUMPER REPAIRS. ...A COST OF NEARLY $1,100 TO FIX 1 HEADLIGHT ON A 2 YEAR OLD CAR. I REFUSED, AND THE INTERMITTENT OUTAGES CONTINUED, AND PROGRESSIVELY GOT WORSE. THEN THE RIGHT HEADLIGHT STARTED DOING THE SAME THING. I AM ROLLING THE DICE EVERY NIGHT I DRIVE THE CAR AS I CANNOT AFFORD TO SPEND $2,000 OR MORE TO FIX HEADLIGHTS ON A CAR WITH A KNOWN DEFECT THAT DRAMATICALLY PUTS ME, MY FAMILY, AND EVERYONE ELSE ON THE ROAD AT RISK OF CATASTROPHE. TOYOTA HAS STATED THIS WILL NOT BE HANDLED AS A RECALL AS IT DEEMS IT TO NOT BE A SAFETY ISSUE AS YOU STILL HAVE 1 WORKING HEADLIGHT. THAT IS UNTRUE, AS MINE HAVE GONE OUT SIMULTANEOUSLY SEVERAL TIMES. *TR
NHTSA ODI #10648905
105,327 miles · Oct 17, 2014
Service Brakes
I WAS DRIVING TO WORK IN THE FREEWAY AND SUDDENLY I HEARD A LOUD CONTINUOUS BEEP NOISE WITH ALL THE LIGHTS IN THE DASH WAS LIT. WHEN I TRIED TO APPLY THE BRAKE, THE BRAKE DID NOT RESPOND, I WAS GOING AT 30 MPH, SINCE THERE WAS TRAFFIC. I GOT PANIC AND TURNED THE STEERING TO THE RIGHT AND DROVE TO THE CURB AND STOPPED THERE. I …
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I WAS DRIVING TO WORK IN THE FREEWAY AND SUDDENLY I HEARD A LOUD CONTINUOUS BEEP NOISE WITH ALL THE LIGHTS IN THE DASH WAS LIT. WHEN I TRIED TO APPLY THE BRAKE, THE BRAKE DID NOT RESPOND, I WAS GOING AT 30 MPH, SINCE THERE WAS TRAFFIC. I GOT PANIC AND TURNED THE STEERING TO THE RIGHT AND DROVE TO THE CURB AND STOPPED THERE. I TOED THE VEHICLE TO TOYOTA DEALER AND THEY SAID THE BRAKE ACTUATOR BROKE AND SAID THAT IT COSTS AROUND 3500 DOLLAR. HOW COME THE BRAKE ACTUATOR FAIL IN THE VEHICLE WHICH IS 5 AND HALF YEARS OLD ? *TR
NHTSA ODI #10648297
115,000 miles · Oct 16, 2014
Exterior Lighting
MY TOYOTA PRIUS HAS HID HEADLIGHTS. BOTH THE LEFT AND RIGHT HEADLIGHTS RANDOMLY STOP WORKING. AT TIMES HOWEVER, BOTH LIGHTS GO OUT AT THE SAME TIME WHILE DRIVING. THIS CREATES A VERY DANGEROUS SITUATION WHILE DRIVING AT NIGHT. THE LIGHTS WILL TYPICALLY COME BACK ON IF I TOGGLE THE LIGHTS OFF AND BACK ON. I'VE READ THAT THER…
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MY TOYOTA PRIUS HAS HID HEADLIGHTS. BOTH THE LEFT AND RIGHT HEADLIGHTS RANDOMLY STOP WORKING. AT TIMES HOWEVER, BOTH LIGHTS GO OUT AT THE SAME TIME WHILE DRIVING. THIS CREATES A VERY DANGEROUS SITUATION WHILE DRIVING AT NIGHT. THE LIGHTS WILL TYPICALLY COME BACK ON IF I TOGGLE THE LIGHTS OFF AND BACK ON. I'VE READ THAT THERE WAS A CLASS ACTION SUIT AGAINST TOYOTA FOR THIS VERY ISSUE. I CONTACTED A TOYOTA DEALERSHIP AND THEY RECOMMENDED I REPLACE THE HEADLIGHTS, AT CONSIDERABLE COST. BUT IN MY RESEARCH IT SEEMS THAT THE PROBLEM PERSISTS WITH MANY PEOPLE EVEN AFTER THEIR HID BULBS WERE REPLACED. WHY THERE HAS NOT BEEN A RECALL FOR THIS BAFFLES ME. I'M WONDERING WHO HAD TO DIE BEFORE IT BECOMES A NATIONAL ISSUE. *TR
NHTSA ODI #10645019
71,000 miles · Oct 11, 2014
Exterior Lighting
ON 10/7/14 I ARRIVED HOME AFTER WORK AND NOTICED MY RIGHT HEADLIGHT WAS OUT. IT WAS DARK AND I DON'T KNOW WHEN THE LIGHT FAILED. OVER THE NEXT FEW DAYS, I DID NOT NOTICE THE LIGHT FAILING, HOWEVER, I AM VERY CONCERNED THAT IT WILL HAPPEN AGAIN, BASED ON THE NUMEROUS OTHER COMPLAINTS FILED (AND NOT FILED). THIS IS A HUGE SAFETY…
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ON 10/7/14 I ARRIVED HOME AFTER WORK AND NOTICED MY RIGHT HEADLIGHT WAS OUT. IT WAS DARK AND I DON'T KNOW WHEN THE LIGHT FAILED. OVER THE NEXT FEW DAYS, I DID NOT NOTICE THE LIGHT FAILING, HOWEVER, I AM VERY CONCERNED THAT IT WILL HAPPEN AGAIN, BASED ON THE NUMEROUS OTHER COMPLAINTS FILED (AND NOT FILED). THIS IS A HUGE SAFETY CONCERN FOR ME. I LIVE IN LOS ANGELES AND, AS MY CAR IS BLACK AND IF MY HEADLIGHTS ARE OUT I AM AT RISK OF BEING HIT IN THIS VERY CONGESTED CITY. *TR
NHTSA ODI #10644090
72,798 miles · Oct 7, 2014
Exterior Lighting
I HAVE RECENTLY DISCOVERED THAT MY HEADLIGHTS DO NOT WORK CONSISTENTLY. SOMETIMES THE LEFT IS OUT. SOMETIMES THE RIGHT. SOMETIMES NEITHER. IT IS VERY SCARY TO THINK ABOUT DRIVING AT NIGHT WHEN I CANNOT BE CONFIDENT OF THE HEADLIGHTS. IN TRYING TO LEARN ABOUT THIS PROBLEM I DISCOVERED IT HAS BEEN WIDELY REPORTED BUT THERE HA…
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I HAVE RECENTLY DISCOVERED THAT MY HEADLIGHTS DO NOT WORK CONSISTENTLY. SOMETIMES THE LEFT IS OUT. SOMETIMES THE RIGHT. SOMETIMES NEITHER. IT IS VERY SCARY TO THINK ABOUT DRIVING AT NIGHT WHEN I CANNOT BE CONFIDENT OF THE HEADLIGHTS. IN TRYING TO LEARN ABOUT THIS PROBLEM I DISCOVERED IT HAS BEEN WIDELY REPORTED BUT THERE HAS BEEN NO RECALL. I AM EXTREMELY CONCERNED AS I HAVE TO TRAVEL A LONG DISTANCE AT NIGHT. I PURCHASED A TOYOTA BECAUSE OF IT'S EXCELLENT REPUTATION. NOW I'M WONDERING IF MY CONFIDENCE WAS MISPLACED. *TR
NHTSA ODI #10643199
Official recalls
4Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence & remedy
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Engine And Engine Cooling
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence & remedy
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Steering:gear Box:shaft Sector
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Steering
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP13001 · Intermediate Steering Shaft Separation
Opened Feb 21, 2013 · Closed Apr 8, 2020
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Additional source detail variants (3)
Steering:column
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
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