NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,003 reports39,965 miles · Feb 17, 2010
Vehicle Speed Control
I AM EXPERIENCING MOMENTARY BRAKE FAILURE WHILE DRIVING OVER BUMPY ROADS IN MY 2007 PRIUS SIMILAR TO THAT DESCRIBED BY OWNERS OF SOME 2010 PRIUSES (HTTP://WWW.CBSNEWS.COM/HTDOCS/PDF/020410_TOYOTA.PDF). I HAVE EXPERIENCED THIS SINCE I BOUGHT THE CAR NEW AND HAVE TREATED IT AS A QUIRK OF THAT PARTICULAR CAR. AFTER HEARING ABOUT T…
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I AM EXPERIENCING MOMENTARY BRAKE FAILURE WHILE DRIVING OVER BUMPY ROADS IN MY 2007 PRIUS SIMILAR TO THAT DESCRIBED BY OWNERS OF SOME 2010 PRIUSES (HTTP://WWW.CBSNEWS.COM/HTDOCS/PDF/020410_TOYOTA.PDF). I HAVE EXPERIENCED THIS SINCE I BOUGHT THE CAR NEW AND HAVE TREATED IT AS A QUIRK OF THAT PARTICULAR CAR. AFTER HEARING ABOUT THE RECALL AND SOFTWARE FIX FOR 2010 MODELS, I INQUIRED OF MY LOCAL DEALER ABOUT A SOFTWARE FIX FOR MY '07 MODEL. THEY SAID THERE WAS NO RECALL OF THE '07S AND THEREFORE THE REPAIR WOULD BE AT MY OWN EXPENSE. I LIVE ATOP A HILL, AND THE ROAD COMING DOWN IT IS OFTEN BUMPY, CAUSING THE MOMENTARY LOSS OF BRAKING. BUT WE ARE USED TO IT BY NOW AND KNOW TO BEGIN BRAKING EXTRA EARLY ON THIS STRETCH OF ROAD, BUT IF THERE IS AN AVAILABLE FIX FOR THIS PROBLEM, I WANT TOYOTA TO PROVIDE IT SOONEST. *TR
NHTSA ODI #10311405
1,000 miles · Feb 17, 2010
Exterior LightingService Brakes, Hydraulic
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING OVER ANY POTHOLES IN THE ROAD AT SPEEDS OF OVER 10 MPH, THE TRACTION WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE ALSO MADE A LOUD GRINDING NOISE WHILE DEPRESSING THE BRAKE PEDAL AND THEY WOULD NOT ENGAGE. THE CONTACT CONFIRMED THAT THE BRAKES FELT AS …
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TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING OVER ANY POTHOLES IN THE ROAD AT SPEEDS OF OVER 10 MPH, THE TRACTION WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE ALSO MADE A LOUD GRINDING NOISE WHILE DEPRESSING THE BRAKE PEDAL AND THEY WOULD NOT ENGAGE. THE CONTACT CONFIRMED THAT THE BRAKES FELT AS IF THEY WERE "LOCKING." THE MANUFACTURER AND A LOCAL DEALER WERE CONTACTED, BOTH OF WHICH WERE NOT WILLING TO OFFER ANY ASSISTANCE. NO REPAIRS WERE MADE TO THE VEHICLE. ON A SEPARATE OCCASION, THE HEADLIGHTS INTERMITTENTLY FAILED TO OPERATE. THE DEALER REPLACED THE BULBS IN BOTH HEADLIGHTS. THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS UNDER 1,000 AND THE CURRENT MILEAGE WAS 20,400. UPDATED 03/04/10. *LJ UPDATED 05/10/10
NHTSA ODI #10311400
Mileage unknown · Feb 17, 2010
Exterior Lighting
THE HEADLIGHTS ON OUR 2007 TOYOTA PRIUS GO OUT AT RANDOM INTERVALS -- IT APPEARS TO BE RELATED TO THE BALLAST CONTROLLING THE LIGHTS. THE FAILURE HAPPENS CONSTANTLY -- PROBABLY AT LEAST EVERY FEW MINUTES WHILE DRIVING. SOMETIMES ONE HEADLIGHT, SOMETIMES BOTH. IT CAN BE "FIXED" TEMPORARILY BY TURNING THE LIGHTS OFF AND ON, ONL…
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THE HEADLIGHTS ON OUR 2007 TOYOTA PRIUS GO OUT AT RANDOM INTERVALS -- IT APPEARS TO BE RELATED TO THE BALLAST CONTROLLING THE LIGHTS. THE FAILURE HAPPENS CONSTANTLY -- PROBABLY AT LEAST EVERY FEW MINUTES WHILE DRIVING. SOMETIMES ONE HEADLIGHT, SOMETIMES BOTH. IT CAN BE "FIXED" TEMPORARILY BY TURNING THE LIGHTS OFF AND ON, ONLY TO REPEAT ITSELF SHORTLY THEREAFTER. THE REPLACEMENT COSTS OF THE SYSTEM ARE EXTREMELY PROHIBITIVE ($1,000), AND OBVIOUSLY, THIS IS A VERY DANGEROUS SITUATION WHEN DRIVING AT NIGHT. I HAVE BEEN DRIVING AND HAD BOTH LIGHTS GO OUT SIMULTANEOUSLY ON A DARKENED HIGHWAY, WHICH IS TERRIFYING. *TR
NHTSA ODI #10311285
10,000 miles · Feb 17, 2010
Traction Control SystemVehicle Speed Control
I HAVE OWED BOTH A 2005 AND 2007 PRIUS AND HAVE EXPERIENCED TWO PROBLEMS WITH BOTH VEHICLES THAT ARE A SAFETY CONCERN, ALTHOUGH NO ACCIDENT HAS RESULTED FROM THESE PROBLEMS. 1) IN SNOWY CONDITIONS, WHEN TRAVELING UP AN INCLINE, THE TRACTION CONTROL SYSTEM CAN TURN OFF POWER TO BOTH DRIVE WHEELS WITH THE RESULT THAT THE CAR CAN …
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I HAVE OWED BOTH A 2005 AND 2007 PRIUS AND HAVE EXPERIENCED TWO PROBLEMS WITH BOTH VEHICLES THAT ARE A SAFETY CONCERN, ALTHOUGH NO ACCIDENT HAS RESULTED FROM THESE PROBLEMS. 1) IN SNOWY CONDITIONS, WHEN TRAVELING UP AN INCLINE, THE TRACTION CONTROL SYSTEM CAN TURN OFF POWER TO BOTH DRIVE WHEELS WITH THE RESULT THAT THE CAR CAN NOT MAKE IT UP THE HILL. GRANTED THIS CAN HAPPEN EVEN TO A MORE CONVENTIONAL CAR, BUT THE PRIUS DOES THIS UNDER CIRCUMSTANCES WHEN OTHER CARS HAVE NO PROBLEM NEGOTIATING THE HILL. THE OWNERS MANUAL CLAIMS THAT THIS IS TO PROTECT THE ELECTRIC ENGINE, HOWEVER, IT SEEMS THAT THERE SHOULD BE AN OVERRIDE OF SOME SORT THAT ALLOWS THE INTERNAL COMBUSTION MOTOR TO TURN THE WHEELS WHEN TRACTION IS POOR. THIS SYSTEM HAS ALSO LED TO CIRCUMSTANCES IN PARKING LOTS DURING SNOW, WHERE IT BECOMES IMPOSSIBLE TO MOVE THE CAR EVEN THOUGH OTHER CONVENTIONAL CARS ARE ABLE TO NEGOTIATE THE SNOW WITHOUT A PROBLEM. 2) IN CIRCUMSTANCES WHERE THE PRIUS MUST MERGE QUICKLY INTO TRAFFIC FOR INSTANCE WHEN TURNING INTO BUSY TRAFFIC AT AN INTERSECTION, IF YOU FLOOR THE GAS PEDAL THE CAR INITIAL ACCELERATES, BUT THEN THE ACCELERATION FADES DRAMATICALLY, BEFORE IT RESURGES. THIS CAN BE CIRCUMVENTED BY NOT PRESSING THE GAS PEDAL SO HARD, HOWEVER, THE INSTINCT IS TO STEP ON THE GAS AS HARD AS POSSIBLE. THIS IS NOT ONLY HAIR-RAISING WHEN IT HAPPENS, BUT ALSO COULD LEAD ON AN ACCIDENT. *TR
NHTSA ODI #10311240
75,314 miles · Feb 16, 2010
Exterior Lighting
TOYOTA PRIUS 2007: WE OWN THIS VEHICLE WHICH HAS LESS THEN 80K MILES ON IT AND THE HEADLIGHTS TURN OFF WHEN IN USE. THEY DO NOT BOTH GO OUT, IT IS USUALLY FIRST THE PASSENGER SIDE, THEN I WILL HAVE TO TURN THEM OFF AND BACK ON TO GET IT WORKING AGAIN. THEN, AFTER A FEW MINUTES, THE DRIVER'S SIDE LIGHT TURNS OFF. WHO HAS EVER…
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TOYOTA PRIUS 2007: WE OWN THIS VEHICLE WHICH HAS LESS THEN 80K MILES ON IT AND THE HEADLIGHTS TURN OFF WHEN IN USE. THEY DO NOT BOTH GO OUT, IT IS USUALLY FIRST THE PASSENGER SIDE, THEN I WILL HAVE TO TURN THEM OFF AND BACK ON TO GET IT WORKING AGAIN. THEN, AFTER A FEW MINUTES, THE DRIVER'S SIDE LIGHT TURNS OFF. WHO HAS EVER HEARD OF HEADLIGHTS DYING OUT SO EARLY? I READ THAT THERE WAS A SIMILAR PROBLEM ON THE 2005 MODEL SO I CALLED MY LOCAL LANSING, MI TOYOTA DEALERSHIPS SERVICE DEPARTMENT. THEY SAID THAT IT IS LIKELY THAT THEY ARE JUST GOING OUT. I INFORMED HIM OF THE MILEAGE AND HIS RESPONSE WAS "WELL, THEY ARE UP TO FOUR YEARS OLD." AGAIN, I ASKED WHO HAS EVER HEARD OF BUYING A NEW VEHICLE SUCH AS WE DID WITH THIS ONE, AND THEN THE HEADLIGHTS LASTING ONLY A FEW YEARS, WELL UNDER 100K, NOT TO MENTION THE PRIOR RECALL? THEY SAID WELL IF IT IS A COMPUTER SOFTWARE PROBLEM, INSTEAD OF JUST REPLACING THE BULBS YOU ARE LOOKING AT A THOUSAND PLUS DOLLARS FOR REPAIR. I BELIEVE THIS IS JUST A WAY FOR THEM TO NOT LOSE MONEY AS THERE ARE OTHER DANGEROUS PROBLEMS WITH THESE MODELS. I HAVE CHILDREN AND I DO NOT WANT TO BE DRIVING DOWN THE ROAD IN THE EVENING AND THEN I SUDDENLY LOSE THE ABILITY TO HAVE HEADLIGHTS ALTOGETHER! IS THAT WHAT IT WILL TAKE FOR A RECALL TO HAPPEN? I HOPE YOU CAN HELP. *TR
NHTSA ODI #10311008
21,000 miles · Feb 16, 2010
Vehicle Speed Control
FIRST TIME THE PRIUS SURGED THE CAR HAD JUST LEFT THE FREEWAY AND THE CRUISE CONTROL WAS STILL ENGAGED. THE PRIUS SURGED AT 55 MILES AN HOUR FOR A HUNDRED FEET TILL WE GAINED CONTROL. THE SECOND TIME SEVERAL MONTHS LATER WE LEFT THE FREEWAY WITH THE CRUISE CONTROL STILL ENGAGED AND COULD NOT SLOW THE CAR. WE RACED THROUGH HOO…
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FIRST TIME THE PRIUS SURGED THE CAR HAD JUST LEFT THE FREEWAY AND THE CRUISE CONTROL WAS STILL ENGAGED. THE PRIUS SURGED AT 55 MILES AN HOUR FOR A HUNDRED FEET TILL WE GAINED CONTROL. THE SECOND TIME SEVERAL MONTHS LATER WE LEFT THE FREEWAY WITH THE CRUISE CONTROL STILL ENGAGED AND COULD NOT SLOW THE CAR. WE RACED THROUGH HOOD RIVER, OR AT SPEEDS IN EXCESS OF 60 MILES AN HOUR RIDING THE BRAKE THROUGH TRAFFIC AND PEDESTRIAN CROSSWALKS- OUR BRAKES SMOKING. FINALLY THE DRIVER FOUND A PARALLEL PARKING PLACE TO SLIDE INTO AND WERE ABLE TO PUNCH THE BUTTON AND TURN OFF THE CAR. THE DRIVER HAVING THE CAR IN PARK TURNED THE CAR ON AGAIN . THE MOTOR WAS STILL IN FULL THROTTLE. THE DRIVER LEFT THE CAR TO FIND A RESTROOM. I STAYED IN THE CAR WITH THE ENGINE OFF. I REACHED DOWN TO THE ACCELERATOR PEDAL AND WITH LIGHT PRESSURE PULLED THE PEDAL UP. WHEN THE DRIVER RETURNED AND STARTED THE MOTOR IT WAS AT NORMAL SPEED. WE TOOK THE CAR TO GRIFFITH MOTORS IN THE DALLES ,OR ON THE DEC. 10, 2009. THE FACTORY REP DROVE THE CAR ( W/ 21,690 MILES ON IT AFTER HE DROVE IT) AND ON HIS REPORT WROTE "NO PROBLEM FOUND". *TR
NHTSA ODI #10310937
50,000 miles · Feb 16, 2010
Exterior Lighting
THE DRIVER SIDE HID HEADLIGHTS WERE FAILING INTERMITTENTLY. AT ONE POINT ALL OF THE HEADLIGHTS FAILED WHILE DRIVING AT NIGHT ON THE HIGHWAY. FOG LAMPS WERE STILL WORKING. REPLACED THE DRIVER SIDE HEADLIGHT. 2 MONTHS LATER PASSENGER SIDE HEADLIGHT STARTED WORKING INTERMITTENTLY. DIDN'T WAIT FOR A COMPLETE FAILURE TO HAPPEN W…
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THE DRIVER SIDE HID HEADLIGHTS WERE FAILING INTERMITTENTLY. AT ONE POINT ALL OF THE HEADLIGHTS FAILED WHILE DRIVING AT NIGHT ON THE HIGHWAY. FOG LAMPS WERE STILL WORKING. REPLACED THE DRIVER SIDE HEADLIGHT. 2 MONTHS LATER PASSENGER SIDE HEADLIGHT STARTED WORKING INTERMITTENTLY. DIDN'T WAIT FOR A COMPLETE FAILURE TO HAPPEN WHILE I WAS ON THE HIGHWAY AGAIN. REPLACED PASSENGER SIDE HEADLIGHT. *TR
NHTSA ODI #10310860
15,200 miles · Feb 16, 2010
Power TrainCrash
I HAVE A 2007 TOYOTA PRIUS. I TURNED IT OFF AND WENT IN THE HOUSE. WHEN I CAME OUT IT HAD GONE INTO MY GARAGE DOOR AND DAMAGED THE FRONT END AND THE GARAGE DOOR. OBVIOUSLY ACCELERATED AFTER BEING SHUT DOWN. *TR
NHTSA ODI #10310818
6,000 miles · Feb 16, 2010
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH ON AN UNEVEN ROAD SURFACE. WHILE BRAKING THE VEHICLE LOSS SLIGHT CONTROL AND SKIDDED. SUDDENLY, THE SKID CONTROL WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER WAS ABLE TO GAIN CONTROL OF THE VEHICLE. THE FAILURES…
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TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH ON AN UNEVEN ROAD SURFACE. WHILE BRAKING THE VEHICLE LOSS SLIGHT CONTROL AND SKIDDED. SUDDENLY, THE SKID CONTROL WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER WAS ABLE TO GAIN CONTROL OF THE VEHICLE. THE FAILURES OCCURRED WHENEVER ENCOUNTERING UNEVEN ROAD SURFACES, AND POTHOLES. THE FAILURE MILEAGE WAS 6,000.
NHTSA ODI #10310810
19,000 miles · Feb 16, 2010
Traction Control System
MY WIFE HAS A 2007 PRIUS, ON WHICH WE RUN DUNLOP GRASPICS SNOW TIRES, 185/65R15, IN THE WINTER, ON ALL 4 CORNERS. WE HAVE RUN THE GRASPICS ON A DODGE CARAVAN, FORD MUSTANG, AND ACURA RSX, WITH GOOD RESULTS, ON SNOWY / ICY ROADS. ANYWAY, WE WERE IN CANADA, DECEMBER 6, 2008, BEAUTIFUL SUNNY DAY, TEMP ABOUT 6 DEG. F. …
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MY WIFE HAS A 2007 PRIUS, ON WHICH WE RUN DUNLOP GRASPICS SNOW TIRES, 185/65R15, IN THE WINTER, ON ALL 4 CORNERS. WE HAVE RUN THE GRASPICS ON A DODGE CARAVAN, FORD MUSTANG, AND ACURA RSX, WITH GOOD RESULTS, ON SNOWY / ICY ROADS. ANYWAY, WE WERE IN CANADA, DECEMBER 6, 2008, BEAUTIFUL SUNNY DAY, TEMP ABOUT 6 DEG. F. ROADS IN THE CITY HAD 1 - 2 INCHES OF SNOW, WITH ENOUGH SALT TO MAKE A NICE GREASY MIXTURE, (TOO COLD TO MELT THE SNOW). I STOPPED AT A STOP SIGN BEFORE MAKING A LEFT TURN. FROM FULL STOP, AND THERE WERE SOME ON COMING CARS BUT A DISTANCE AWAY, I GENTLY STEPPED ON THE GAS TO MAKE THE TURN - NOTHING - OKAY THE TRAFFIC A LITTLE CLOSER, BUT STILL A LONG WAYS AWAY. I GIVE IT A LITTLE MORE GAS, AND MAYBE WE ARE MOVING. FINALLY IT IS CREEPING ACROSS, AND WE COMPLETE THE LEFT TURN WITH NO BENT SHEET METAL. AFTER THIS EXPERIENCE, AND WITH NO ONE ELSE IN THE PRIUS, I DID SOME EXPERIMENTING. THE TRACTION CONTROL APPEARS TO WORK TOO WELL. IT SEEMS TO ALLOW NO SLIPPAGE, AND THERE IS NO FEELING OF FORWARD PROGRESS, OR THAT THE TIRES ARE EVEN TRYING. I DID FIND SOME SIMILAR COMMENTS ON THE INTERNET. I CALLED TOYOTA AND THEY ARE SO CONCERNED ABOUT DAMAGE TO THE PRIUS DRIVETRAIN THAT THE TRACTION CONTROL IS DESIGNED TO ALLOW NO SLIPPAGE. THE PERSON ON THE PHONE AT TOYOTA SAID THAT IF THE TIRES SPUN AND THEN GOT TRACTION, THERE MAY BE DAMAGE RESULTING IN A $6000 REPAIR BILL. I SAID, %$#@ THE $6000; I HAD 4 PEOPLE IN A CAR THAT WAS VERY DANGEROUS AT SNOWY INTERSECTIONS. I ASKED TO TALK TO SOME ONE ELSE AND GOT NO DIFFERENT ANSWER, EXCEPT THAT THEY HAD RECEIVED SIMILAR CALLS, AND THE ONLY ADVICE WAS TO USE SNOW TIRES. NO DEATHS OR INJURIES. NO FIRE NO CRASH. NOT REPORTED TO POLICE. *TR
NHTSA ODI #10310789
Official recalls
4Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence & remedy
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Engine And Engine Cooling
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence & remedy
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Steering:gear Box:shaft Sector
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Steering
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP13001 · Intermediate Steering Shaft Separation
Opened Feb 21, 2013 · Closed Apr 8, 2020
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Additional source detail variants (3)
Steering:column
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
PE09019 · Headlight Failure
Opened Apr 17, 2009 · Closed Aug 27, 2009
Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Exterior Lighting:headlights
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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