NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,003 reportsMileage unknown · Feb 24, 2010
Vehicle Speed Control
SINCE OWNING OUR 2007 TOYOTA PRIUS, WE HAVE CALLED AT LEAST 4 TIMES WITH A PROBLEM WE HAVE BEEN HAVING. CRAZY ACCELERATING AT HIGH SPEED WITH CRUISE CONTROL. IT USUALLY HAPPENS WHEN WE RESUME CRUISE CONTROL. SOMETIMES IT EXTREMELY SPEEDS UP AND KEEPS GOING BEYOND THE SPEED SET. THE ONLY WAY TO GET IT TO STOP ACCELERATING IS …
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SINCE OWNING OUR 2007 TOYOTA PRIUS, WE HAVE CALLED AT LEAST 4 TIMES WITH A PROBLEM WE HAVE BEEN HAVING. CRAZY ACCELERATING AT HIGH SPEED WITH CRUISE CONTROL. IT USUALLY HAPPENS WHEN WE RESUME CRUISE CONTROL. SOMETIMES IT EXTREMELY SPEEDS UP AND KEEPS GOING BEYOND THE SPEED SET. THE ONLY WAY TO GET IT TO STOP ACCELERATING IS TO BRAKE OR RESET THE SPEED CONTROL. *TR
NHTSA ODI #10313593
25,000 miles · Feb 23, 2010
Exterior Lighting
HEADLIGHT(S) GO OFF AND PEOPLE HAVE STOPPED TO TELL US THAT ONE OF LIGHTS MUST BE BURNED OUT. PREVIOUSLY WE HAD NOTICED OTHERS BLINKING THEIR LIGHTS AT US BUT WE JUST THOUGHT IT WAS BECAUSE OUR LIGHTS WERE ON, NOT THAT ONE OR BOTH WEREN'T ON. THERE IS A PERIOD OF TIME, USUALLY 1 OR TWO WEEKS, AND IT WILL HAPPEN AGAIN. WE HA…
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HEADLIGHT(S) GO OFF AND PEOPLE HAVE STOPPED TO TELL US THAT ONE OF LIGHTS MUST BE BURNED OUT. PREVIOUSLY WE HAD NOTICED OTHERS BLINKING THEIR LIGHTS AT US BUT WE JUST THOUGHT IT WAS BECAUSE OUR LIGHTS WERE ON, NOT THAT ONE OR BOTH WEREN'T ON. THERE IS A PERIOD OF TIME, USUALLY 1 OR TWO WEEKS, AND IT WILL HAPPEN AGAIN. WE HAVE FOUND THAT IF WE TURN OFF THE CAR AND TURN IT BACK ON THAT THE LIGHT(S) WORK..............BUT FOR HOW LONG? IT'S IS VERY SCARY AT NIGHT BUT SO FAR WE HAVE BEEN LUCKY AND WE VERY SELDOM DRIVE AT NIGHT. *TR
NHTSA ODI #10313476
8,097 miles · Feb 23, 2010
Power TrainVehicle Speed ControlFire
MY NEAR DEATH EXPERIENCE DRIVE MY 2007 TOYOTA PRIUS ON AUGUST 30, 2007** **WHILE DRIVING MY 2007 PRIUS BEHIND A 16-WHEELER AND AT AN AVERAGE SPEED OF 60MPH, SUDDENLY MY PRIUS' ENGINE & MOTORS ROARED AND THE SPEED SURGED SO STRONGLY THAT IF I DIDN'T RIDE THE BRAKES, I SAW MYSELF RAMMING INTO THE BACK OF THE 16-WHEELER IN FR…
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MY NEAR DEATH EXPERIENCE DRIVE MY 2007 TOYOTA PRIUS ON AUGUST 30, 2007** **WHILE DRIVING MY 2007 PRIUS BEHIND A 16-WHEELER AND AT AN AVERAGE SPEED OF 60MPH, SUDDENLY MY PRIUS' ENGINE & MOTORS ROARED AND THE SPEED SURGED SO STRONGLY THAT IF I DIDN'T RIDE THE BRAKES, I SAW MYSELF RAMMING INTO THE BACK OF THE 16-WHEELER IN FRONT OF ME. ALSO AT THIS TIME, A CADILLAC SUV WAS FOLLOWING ME TO CLOSE ON THIS GEORGIA SECONDARY-HIGHWAY#121 WHEREBY I VISUALIZE A TRAGIC ACCIDENT ABOUT TO OCCUR. AFTER ABOUT A HALF-MILE RIDING THE BRAKES AND FEELING THE PULLING TORQUE OF THOSE POWERFUL ELECTRIC MOTORS ON THE FRONT WHEELS, I SAW MY CHANCE TO EXIT AHEAD WHERE TWO TRASH DUMPSTERS APPEARED. AS I STOPPED THE PRIUS, I NOTICE SMOKE COMING OVER THE HOOD. SO I JUMP OUT OF THE PRIUS. I SAW FLAMES ROUND THE FRONT WHEEL WELL THAT SOON FLAMED OUT. I CONTACTED AAA AUTO CLUB SOUTH AND HAD THE PRIUS TOWED 45 MILES BACK TO THE ANN TAYLOR TOYOTA DEALERSHIP/SERVICE CENTER WHERE I ORIGINALLY PURCHASED THE 2007 PRIUS. FIVE DAYS LATER, I WAS NOTIFIED BY THE SERVICE CENTER THAT A PIECE OF FLEXIBLE "CARPET MAT" SUDDENLY "RIGGED" ENOUGH IN ORDER TO BECOME WEDGED ONTO THE ACCELERATOR AND NO ADDITIONAL SERVICES REQUIRED. (INVOICE#TOCS368561 DATED 09/05/07) NOW IN DISBELIEF AND SCARED, I HAD MY 2007 PRIUS RE-INSPECTED AT PRECISION TUNE AUTO CARE (INVOICE#165110 DATED 09/06/07). THIS INSPECTED YIELDED EVIDENCE OF A PREVIOUS FIRE AND BURNED ROTORS! I CONTACTED BY PHONE TOYOTA CORP CUSTOMER SERVICE AND USAA AUTO INSURANCE. I CONTACTED A LEGAL ATTORNEY THAT ADVISED ME THAT MY CIRCUMSTANCES REQUIRED HIRING A MECHANICAL ENGINEER TO DISPROVE TOYOTA'S ASSERTION OR DRIVE THE VEHICLE UNTIL THE RUN-A-WAY ACCELERATION OCCURS AGAIN. AS OF THIS DATE, HAVING BEEN "STONEWALLED" THE PAST TWO YEARS, I WANT TO VERIFY THAT YOUR DEPARTMENT HAS A RECORD OF MY INCIDENT. *TR
NHTSA ODI #10313403
9,500 miles · Feb 23, 2010
Service Brakes, HydraulicTraction Control System
2007 TOYOTA PRIUS - BRAKING ISSUE ON RAINY OR SLICK SURFACE. UPON NORMAL BRAKING ON A SLICK OR WET SURFACE THE CAR BECOMES UNSTABLE, THE ABS BRAKING BECOMES IRREGULAR AND THE CAR GOES INTO A SKID AND DOES NOT STOP IN A NORMAL FASHION OR WITHIN A NORMAL BRAKING DISTANCE. THE SAME BRAKING RESPONSE OCCURS IF I HIT A POTHOLE WHILE B…
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2007 TOYOTA PRIUS - BRAKING ISSUE ON RAINY OR SLICK SURFACE. UPON NORMAL BRAKING ON A SLICK OR WET SURFACE THE CAR BECOMES UNSTABLE, THE ABS BRAKING BECOMES IRREGULAR AND THE CAR GOES INTO A SKID AND DOES NOT STOP IN A NORMAL FASHION OR WITHIN A NORMAL BRAKING DISTANCE. THE SAME BRAKING RESPONSE OCCURS IF I HIT A POTHOLE WHILE BRAKING. THE TOYOTA DEALER TELLS ME THAT THIS IS NORMAL. IT IS NOT NORMAL AS I CANNOT DRIVE THE CAR UNDER WET OR SNOWY CONDITIONS FOR FEAR OF AN ACCIDENT. THE BRAKING ISSUES NOTED IN THE 2010 PRIUS MAKE ME WONDER IF A SIMILAR CONDITION EXISTS FOR THE 2007 MODEL YEAR. I SUSPECT THAT IT IS THE ECU WHICH IS FAULTY. *TR
NHTSA ODI #10313396
34,000 miles · Feb 23, 2010
Engine And Engine CoolingPower Train
I OWN A 2007 PRIUS WITH 35,000 MILES ON IT. WE HAVE BEEN A 2 PRIUS FAMILY FOR 6 YEARS, SO I AM HIGHLY FAMILIAR WITH DRIVING ONE. I HAVE HAD THREE VERY FRIGHTENING INCIDENTS HAPPEN IN ABOUT THE LAST 4 MONTHS IN MY CAR. EACH HAS HAPPENED IN EXACTLY THE SAME SPOT DURING A COMMUTE THAT I DO SEVERAL TIMES A WEEK. I HAVE BEEN EXIT…
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I OWN A 2007 PRIUS WITH 35,000 MILES ON IT. WE HAVE BEEN A 2 PRIUS FAMILY FOR 6 YEARS, SO I AM HIGHLY FAMILIAR WITH DRIVING ONE. I HAVE HAD THREE VERY FRIGHTENING INCIDENTS HAPPEN IN ABOUT THE LAST 4 MONTHS IN MY CAR. EACH HAS HAPPENED IN EXACTLY THE SAME SPOT DURING A COMMUTE THAT I DO SEVERAL TIMES A WEEK. I HAVE BEEN EXITING FROM A FREEWAY, GOING 65 MPH, DOWN A GENTLE DOWNSLOPE. WHEN I EXIT (CONTINUING THE DOWNSLOPE) THE ENGINE STARTS REVVING AT A SPEED THAT I NEVER HAVE HEARD DURING ANY NORMAL DRIVING CIRCUMSTANCE. THIS IS WHILE I AM BRAKING TO STOP AT A LIGHT AT THE BOTTOM OF THE EXIT. I HAVE HAD A CAR NEXT TO ME ROLL DOWN THE WINDOW AND THE DRIVER ASK IF I NEEDED HELP. OVER THE LAST 15 YEARS I HAD DONE THIS EXACT EXIT THOUSANDS OF TIMES, IN MANY DIFFERENT VEHICLES, AND HAVE NEVER EXPERIENCED ANYTHING REMOTELY LIKE THIS. EACH OF THE THREE TIMES I SHIFTED THE CAR INTO NEUTRAL, BUT THE HIGH REV CONTINUED. THE ONLY THING THAT STOPPED IT WAS TO PULL OVER AND TO TURN THE CAR OFF AND RESTART. I IMMEDIATELY CHECKED THE FLOOR MAT EACH TIME AND IT WAS MOUNTED SECURELY EXACTLY IN PLACE HOOKED ON THE MOUNTS. THIS HAS HAPPENED THREE TIMES, COMPLETELY RANDOMLY. I TOOK THE CAR IN TO BE SERVICED AT TOYOTA OF BERKELEY ON 2/2/10 AND WAS TOLD THAT UNTIL THE CAR DID THIS ON A "FREQUENT" BASIS THAT THERE WAS NOTHING THAT TOYOTA COULD DO. HE CHECKED THE LOG FOR WARNING LIGHTS AND THERE WERE NO ENTRIES (I CHECKED THE DASH EACH TIME THIS HAS HAPPENED, AND NO LIGHTS WARNING LIGHTS WERE ON.) *TR
NHTSA ODI #10313109
12,000 miles · Feb 23, 2010
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. SHE EXPERIENCED BREAK FAILURE WHILE DRIVING 20 MPH IN INCLEMENT WEATHER. HER FIRST FAILURE OCCURRED WHEN SHE WAS UNABLE TO STOP THE VEHICLE WHEN THE BRAKES WERE APPLIED WITH A VEHICLE IN FRONT OF HER. SHE WAS FORCED TO MAKE A LEFT TURN TO AVOID CRASHING INTO A VEHICLE. SHE HAS EXPERIENC…
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TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. SHE EXPERIENCED BREAK FAILURE WHILE DRIVING 20 MPH IN INCLEMENT WEATHER. HER FIRST FAILURE OCCURRED WHEN SHE WAS UNABLE TO STOP THE VEHICLE WHEN THE BRAKES WERE APPLIED WITH A VEHICLE IN FRONT OF HER. SHE WAS FORCED TO MAKE A LEFT TURN TO AVOID CRASHING INTO A VEHICLE. SHE HAS EXPERIENCED THE FAILURE FOR A COUPLE OF YEARS AND THOUGHT THAT IT WAS DRIVERS ERROR. SHE HAS NOT TAKEN THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 38,000.
NHTSA ODI #10312980
102,725 miles · Feb 23, 2010
Exterior Lighting
I OWN A 2007 TOYOTA PRIUS. WHEN THE CAR WAS LESS THAN A YEAR OLD, THE LIGHTS BEGAN TO GO OFF AND ON. DUE TO MY MILEAGE THE DEALERSHIP REFUSED REPAIR. FILED A FORMAL COMPLAINT WITH TOYOTA 7/2009, AGAIN REPAIR REFUSED. BY FLIPPING THE SWITCH THEY WOULD COME BACK ON AND WORK SPORADICALLY. THE FLICKERING CAUSES THE BULBS TO BLOW. AS…
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I OWN A 2007 TOYOTA PRIUS. WHEN THE CAR WAS LESS THAN A YEAR OLD, THE LIGHTS BEGAN TO GO OFF AND ON. DUE TO MY MILEAGE THE DEALERSHIP REFUSED REPAIR. FILED A FORMAL COMPLAINT WITH TOYOTA 7/2009, AGAIN REPAIR REFUSED. BY FLIPPING THE SWITCH THEY WOULD COME BACK ON AND WORK SPORADICALLY. THE FLICKERING CAUSES THE BULBS TO BLOW. AS OF TODAY, BOTH HEADLIGHTS STOPPED WORKING AT THE SAME TIME, CAUSING ME TO HAVE TO STOP DRIVING. REPLACING THE BULB DOES NOT FIX THE PROBLEM. PREVIOUS DEALERSHIP IN JOHNSON CITY, TN ACKNOWLEDGE DEFECT BUT ONLY OFFERED TO PAY $400 TOWARDS REPAIR. SEEMS THIS ISSUE WON'T BE ADDRESSED UNTIL A DEATH OR ACCIDENT OCCURS. CAR IS VERY UNSAFE AT NIGHT WITHOUT WORKING LIGHTS! *TR
NHTSA ODI #10312942
4,500 miles · Feb 23, 2010
Steering
I BOUGHT A NEW PRIUS 2007 IN DECEMBER 2006 FROM LIBERTY TOYOTA IN NEW JERSEY. THE CAR IS GARAGED, SERVICED REGULARLY, AND HAS NEVER BEEN IN AN ACCIDENT. THE STEERING WHEEL LOCKS UP SOMETIMES. WE COMPLAINED ABOUT IT TO THE DEALERSHIP AT EVERY SERVICE, AND WE WERE TOLD THAT THEY WERE UNABLE TO GET AN ERROR CODE, AND HENCE C…
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I BOUGHT A NEW PRIUS 2007 IN DECEMBER 2006 FROM LIBERTY TOYOTA IN NEW JERSEY. THE CAR IS GARAGED, SERVICED REGULARLY, AND HAS NEVER BEEN IN AN ACCIDENT. THE STEERING WHEEL LOCKS UP SOMETIMES. WE COMPLAINED ABOUT IT TO THE DEALERSHIP AT EVERY SERVICE, AND WE WERE TOLD THAT THEY WERE UNABLE TO GET AN ERROR CODE, AND HENCE COULD NOT FIND THE PROBLEM AND CORRECT IT. UNLESS TOYOTA ACKNOWLEDGES THE PROBLEM, AND CODES THE SYSTEM FOR SUCH ERRORS, OF COURSE THE DEALERSHIP WILL NOT GET A CODE. I ALSO POINTED OUT TO THE DEALERSHIP THAT WE KNEW SOMEONE WHO HAD AN ACCIDENT BECAUSE HER STEERING IN HER PRIUS 2006 LOCKED-UP AND THAT THE 2006 PRIUS HAD BEEN RECALLED FOR FAULTY AIR BAGS (RECALL ID FROM NHTSA: 06V096000) AND ELECTRIC STEERING POWER ASSIST SYSTEM (RECALL ID FROM NHTSA: 06V188000). WE WERE THEN TOLD THAT THE 2007 MODEL COULD NOT HAVE THE SAME PROBLEM AS THE 2006 MODEL BECAUSE TOYOTA WOULD HAVE FIXED IT. THE RECALL ON 2006 MODEL STEERING WAS MADE ON MAY 31, 2006. IT WAS MUCH TOO LATE FOR THE 2007 MODELS. THEY WERE ALREADY SHIPPED OUT OF JAPAN. FRUSTRATED BY THE UNRESPONSIVENESS OF THE DEALERSHIP, I CALLED TOYOTA'S CUSTOMER EXPERIENCE NUMBER AND I WAS TOLD BY AN AUTOMATED MESSAGE THAT I SHOULD CALL THE DEALERSHIP. IF I WANTED TO CALL THE DEALERSHIP, I WOULD NOT BE CALLING TOYOTA. I THEN SENT AN EMAIL COMPLAINING, NOW OVER A YEAR AGO, THROUGH THEIR WEBSITE, BUT NEVER HEARD FROM TOYOTA. . EVER SINCE THE STEERING PROBLEMS SURFACED, WE HAVE STOPPED USING THE CAR EXCEPT FOR VERY SHORT RUNS SO THAT THE BATTERY GETS RECHARGED. NOW THAT TOYOTAS FLAGSHIP MODEL, THE COROLLA, HAS STEERING PROBLEMS, I AM TRULY WORRIED. TOYOTA HAS BEEN DISMISSIVE AND NON RESPONSIVE SO FAR. THIS NEEDS TO BE ADDRESSED BEFORE ANY MORE LIVES ARE LOST. THANK YOU FOR YOUR HELP. *TR
NHTSA ODI #10312934
Mileage unknown · Feb 23, 2010
Exterior Lighting
2007 TOYOTA PRIUS WITH HIGH-INTENSITY-DISCHARGE HEADLIGHT FAILURE. CONSUMER STATES THAT THE HEADLIGHTS BEGIN TO FLICKER OR HAVE INTERMITTENT FAILURE. *KB THE CONSUMER WAS INFORMED THE PARTS WOULD BE FREE OF CHARGE, BUT HE WOULD BE RESPONSIBLE FOR THE LABOR. THE CONSUMER WAS INFORMED THE LABOR WAS $204.00. UPDATED 06/08/10.*JB
NHTSA ODI #10312122
39,250 miles · Feb 22, 2010
Service Brakes, ElectricCrash
PRIUS 2007, FAILED TO STOP AT VERY LOW SPEED. WITH A GUEST INSIDE MY CAR, I DROVE OVER A RAILROAD TRACK. THERE WAS A STREET LIGHT UP FRONT, AND A COUPLE OF CARS AHEAD OF MINE. AS I PRESSED MY BRAKES, THE CAR DID NOT STOP. MY CAR REAR ENDED THE FRONT CAR, AND MY INSURANCE WAS CHARGED FOR IT. INDEED, I HAD NO IDEA THE PRIUS COULD …
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PRIUS 2007, FAILED TO STOP AT VERY LOW SPEED. WITH A GUEST INSIDE MY CAR, I DROVE OVER A RAILROAD TRACK. THERE WAS A STREET LIGHT UP FRONT, AND A COUPLE OF CARS AHEAD OF MINE. AS I PRESSED MY BRAKES, THE CAR DID NOT STOP. MY CAR REAR ENDED THE FRONT CAR, AND MY INSURANCE WAS CHARGED FOR IT. INDEED, I HAD NO IDEA THE PRIUS COULD HAVE A BRAKE PROBLEM. TO MAKE IT LESS EXPENSIVE FOR MY FUTURE INSURANCE, I DID NOT HAD MY FRONT BUMPER REPLACED, AND THE DRIVER SIDE OUTSIDE MIRROR PLASTIC COVER, THINKING THAT PERHAPS THE INSURANCE WOULD NOT GO UP. NOW I HAVE A DOUBLED CAR INSURANCE PAYMENT. THE ACCIDENT OCCURRED ON MAY 21, 2009. I TOOK MY CAR ON THE 26 MAY 2009 FOR A 40 MILES MAINTENANCE PAID IN ADVANCE WHEN I BOUGHT THE CAR. THE BRAKES WERE ALSO CHECKED AND NO PROBLEMS FOUND BY THE TOYOTA DEALER. I TOOK MY CAR AGAIN FEB 20, 2010, AGAIN, NO PROBLEMS FOUND. TODAY I AM RELUCTANT, ON MY MIND, IF THE PRIUS WILL STOP OR NOT WHEN BRAKES A PRESSED. CAR WAS PURCHASE ON FEBRUARY 2007. *TR
NHTSA ODI #10312879
Official recalls
4Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence & remedy
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Engine And Engine Cooling
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence & remedy
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Steering:gear Box:shaft Sector
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Steering
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP13001 · Intermediate Steering Shaft Separation
Opened Feb 21, 2013 · Closed Apr 8, 2020
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Additional source detail variants (3)
Steering:column
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
PE09019 · Headlight Failure
Opened Apr 17, 2009 · Closed Aug 27, 2009
Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Exterior Lighting:headlights
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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