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2006 Toyota Prius

Owner reports · Recalls · Investigations

More warning signs than most Prius years

Owner complaints for the 2006 Toyota Prius are substantially higher than the model-year median of 164.

About this comparison →

When problems were reported

Mileage at the reported incident

1,253 reports with mileage · 186 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 941 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 152 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 94 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

82 crash reports5 fire reports38 injury reports

Engine And Engine Cooling complaints

20 reports
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100 miles · Feb 5, 2010
Engine And Engine CoolingPower Train

I HAVE A 2006 PRIUS. WHEN GOING OVER BUMPS, I EXPERIENCE A TOTAL LOSS OF POWER FOR 1 OR THREE SECONDS -GENERALLY. A YELLOW LIGHT ALSO COMES ON THE DASH BOARD. IT OFTEN HAPPENS DAILY. I HAVE ONLY HAD ONE OR TWO EXPERIENCES WHEN THE POWER DIDN'T RETURN SO QUICKLY AND THEN I WAS AFRAID BECAUSE I HAD NO BRAKES AND WAS JUST SKIDDIN…

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I HAVE A 2006 PRIUS. WHEN GOING OVER BUMPS, I EXPERIENCE A TOTAL LOSS OF POWER FOR 1 OR THREE SECONDS -GENERALLY. A YELLOW LIGHT ALSO COMES ON THE DASH BOARD. IT OFTEN HAPPENS DAILY. I HAVE ONLY HAD ONE OR TWO EXPERIENCES WHEN THE POWER DIDN'T RETURN SO QUICKLY AND THEN I WAS AFRAID BECAUSE I HAD NO BRAKES AND WAS JUST SKIDDING. I BELIEVE THAT I HAVE SEEN THIS PROBLEM DISCUSSED BY OTHER PRIUS OWNERS OF CHAT SITES. IT CAN OCCUR AT ANY MILEAGE SPEED BUT I WAS ONLY ABLE TO PUT A MILEAGE NUMBER IN THE BOX CAN IT BE FIXED? *TR

NHTSA ODI #10306391

15,000 miles · Feb 3, 2010
Engine And Engine Cooling

I OWN A 2006 TOYOTA PRIUS. BEFORE I HEARD OF ANY COMPLAINTS OF THE ENGINE REVVING AT HIGH SPEEDS, THIS OCCURRED TO ME WHEN THE CAR WAS ONLY 1 YEAR OLD, WHILE IT WAS IN PARK. THE ENGINE SUDDENLY STARTED REVVING AT HIGH SPEED SHORTLY AFTER I PRESSED THE POWER BOTTOM. I THOUGHT THE ENGINE MAY HAVE BEEN COLD. I WAS STILL IN PARK…

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I OWN A 2006 TOYOTA PRIUS. BEFORE I HEARD OF ANY COMPLAINTS OF THE ENGINE REVVING AT HIGH SPEEDS, THIS OCCURRED TO ME WHEN THE CAR WAS ONLY 1 YEAR OLD, WHILE IT WAS IN PARK. THE ENGINE SUDDENLY STARTED REVVING AT HIGH SPEED SHORTLY AFTER I PRESSED THE POWER BOTTOM. I THOUGHT THE ENGINE MAY HAVE BEEN COLD. I WAS STILL IN PARK WHEN I TURNED THE ENGINE OFF, WAITED ABOUT 2 MINUTES, THEN PUSHED THE START BUTTON AGAIN WITH THE ENGINE RETURNING TO NORMAL. AROUND THIS TIME I HAD HEARD OF A PROBLEM WITH THE CRUISE CONTROL CAUSING THIS PROBLEM, BUT IT HAS NOT OCCURRED SINCE. *TR

NHTSA ODI #10304738

57,500 miles · Feb 3, 2010
Engine And Engine CoolingVehicle Speed Control

STARTING UP MY TOYOTA PRIUS COMING OUT OF A CAR WASH THE ENGINE STUCK WITH HIGH REVS. I CONFIRMED IT WAS NOT THE CAR MAT BECAUSE I HAD BEEN IN THE CAR WASH AND THAT WAS MY THOUGHT. COULD NOT GET THE ENGINE TO STOP OVER REVVING (WAS CONSISTENTLY HIGH). NEVER WENT INTO HIGH SPEED. WAS ABLE TO CONTROL IT BY PUTTING IT IN LOW GE…

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STARTING UP MY TOYOTA PRIUS COMING OUT OF A CAR WASH THE ENGINE STUCK WITH HIGH REVS. I CONFIRMED IT WAS NOT THE CAR MAT BECAUSE I HAD BEEN IN THE CAR WASH AND THAT WAS MY THOUGHT. COULD NOT GET THE ENGINE TO STOP OVER REVVING (WAS CONSISTENTLY HIGH). NEVER WENT INTO HIGH SPEED. WAS ABLE TO CONTROL IT BY PUTTING IT IN LOW GEAR AND NEUTRAL AT THE INTERSECTIONS. IN LESS THAN 1 MILE I TURNED OFF THE CAR AND DID NOT HAVE ANY FOLLOW-ON PROBLEMS. NOT THE CAR MATS. *TR

NHTSA ODI #10304720

77 miles · Jul 7, 2009
Engine And Engine Cooling

I HAVE A TOYOTA PRIUS (HYBRID). A LITTLE CAT GOT UNDERNEATH MY CAR WITHOUT ME NOTICING IT AND SINCE THIS TYPE OF CAR DOES NOT TURN THE ENGINE WHEN YOU TURN THE CAR ON, IT DOES NOT MAKE ANY NOISE (WHEN YOU TURN THE CAR ON IT RUNS FROM THE BATTERY AT THE BEGINNING... EVENTUALLY THE ENGINE KICKS IN) SINCE THE CAR MADE NO NOISE …

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I HAVE A TOYOTA PRIUS (HYBRID). A LITTLE CAT GOT UNDERNEATH MY CAR WITHOUT ME NOTICING IT AND SINCE THIS TYPE OF CAR DOES NOT TURN THE ENGINE WHEN YOU TURN THE CAR ON, IT DOES NOT MAKE ANY NOISE (WHEN YOU TURN THE CAR ON IT RUNS FROM THE BATTERY AT THE BEGINNING... EVENTUALLY THE ENGINE KICKS IN) SINCE THE CAR MADE NO NOISE THE LITTLE CAT DID NOT NOTICE THAT THE CAR HAD BEEN TURNED ON AND THE LITTLE CAT DID NOT MOVE AWAY FROM THE CAR. THE LITTLE CAT DIED WITHIN SECONDS AND I HAD TO WATCH HIM DIE, I HAD TO WATCH HIM TAKE HIS LAST BREATH, I HAT TO WATCH HIM SUFFER TRYING TO GET UP I HAD TO WATCH HIM WAG HIS TAIL FOR THE LAST TIME WITHOUT ME BEING ABLE TO DO ANYTHING ABOUT IT. THIS CAR IS FAR TOO QUITE AND DANGEROUS FOR PEOPLE AND ANIMALS, NEITHER ONE OF THEM HEAR THE CAR WHEN YOU DRIVE UP RIGHT BEHIND THEM AND VERY OFTEN I HAVE TO WATCH OUT FOR PEOPLE IN PARKING LOTS BECAUSE THEY NEVER HEAR THE CAR COMING. THE DEATH OF THIS LITTLE CAT WAS DEVASTATING TO ME, I CRIED FOR AN ENTIRE WEEK AND I DO NOT WISH THAT EXPERIENCE TO ANYONE. I WANT TO REPORT THIS ISSUE TO AVOID ANY OTHER DEATHS OF INNOCENT ANIMALS AND PEOPLE. *TR

NHTSA ODI #10276023

14,000 miles · Oct 3, 2008
Engine And Engine Cooling

I HAVE A 2006 TOYOTA PRIUS THAT KEEPS GOING DEAD. IT FIRST HAPPENED IN OCTOBER 2006 WHEN I DROVE TO WORK OUT AT CURVES. AFTER BEING IN THE BUILDING FOR ABOUT 30 MINUTES I CAME OUT AND THE CAR WOULD NOT START. CALLED DEALER. DEALER SAID THAT THE PRIUS WAS A COMPLICATED CAR AND I PROBABLY WAS CONFUSING THE COMPUTER BY THE WAY …

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I HAVE A 2006 TOYOTA PRIUS THAT KEEPS GOING DEAD. IT FIRST HAPPENED IN OCTOBER 2006 WHEN I DROVE TO WORK OUT AT CURVES. AFTER BEING IN THE BUILDING FOR ABOUT 30 MINUTES I CAME OUT AND THE CAR WOULD NOT START. CALLED DEALER. DEALER SAID THAT THE PRIUS WAS A COMPLICATED CAR AND I PROBABLY WAS CONFUSING THE COMPUTER BY THE WAY I WAS SEQUENCING THE START OF THE ENGINE. IN ANY CASE I LET THE CAR SIT FOR A HALF HOUR AND TRIED AGAIN AND IT STARTED UP. SINCE THEN THE PRIUS HAS GONE DEAD AT LEAST A DOZEN TIMES. SOMETIMES I COULD WAIT AND IT WOULD START UP. OTHER TIMES I WOULD HAVE TO HAVE IT JUMPED. I HAVE HAD IT TOWED TO JACK TAYLOR TOYOTA THREE TIMES. EACH TIME THEY INSISTED THAT NOTHING WAS WRONG WITH THE CAR (ALTHOUGH THEY DID REPLACE THE AUX BATTERY). THEY INSISTED THAT IT HAS TO BE SOMETHING IN THE WAY I DRIVE THE CAR AND SUGGESTED OVER AND OVER THAT I DO NOT DRIVE THE CAR ENOUGH MILES. HOWEVER, I DRIVE THE PRIUS, WHEN IT IS NOT DEAD, 250 TO 300 MILES A WEEK AND IT TYPICALLY GOES DEAD AFTER I HAVE DRIVEN IT SOMEWHERE. THE LAST TIME I TOOK THE PRIUS TO THE DEALER WAS SPRING OF 2008, THEY AGAIN INSISTED NOTHING WAS WRONG WITH THE CAR. I REFUSED TO TAKE IT BACK. WE FILED A COMPLAINT WITH TOYOTA NORTH AMERICA. THEIR CUSTOMER SERVICE REP TALKED TO THE HEAD MECHANIC AT JACK TAYLOR AND CLOSED THE CASE SAYING IT WAS MY FAULT THAT HE CAR WAS GOING DEAD. SHE THEN THREATENED ME BY SAYING THAT I WOULD BE CHARGED FOR THE LOANER UNLESS I PICKED UP THE PRIUS. THE CUSTOMER SERVICE REP AT JACK TAYLOR ARRANGED FOR US TO USE ONE OF THE DEALER CARS AND SAID HE WOULD TRY TO WORK THINGS OUT. ON SEPT 30 WE HAD TO RETURN THE LOANER AND PICK UP THE PRIUS. THE PRIUS WENT DEAD AGAIN ON OCTOBER 3RD AT 2:00 PM. I KNOW THAT THERE WAS A PRIUS RECALL FOR 2004 AND 2005 MODELS FOR A SIMILAR PROBLEM. THE MECHANIC INSISTS THAT SOFTWARE PROBLEM WAS FIXED AND IT IS "IMPOSSIBLE" THAT THE 2006 COULD HAVE THE SAME PROBLEM. I WOULD LIKE SOME FEED BACK FROM NHTSA. *TR

NHTSA ODI #10244328

25,000 miles · Jul 28, 2008
Engine And Engine Cooling

OWNER OF A 2006 TOYOTA PRIUS PURCHASED APRIL 29, 2006. WE HAVE NOTICED A PROBLEM WITH THE ENGINE REVVING UP WHILE DRIVING. WE'RE DRIVING 45-55 MPH AND LASTED ONLY A FEW SECONDS. WE COULD FEEL A POWER SURGE IN THE ACCELERATION BUT BEFORE WE COULD ACTUALLY ANALYZE WHAT WAS HAPPENING THE EVENT WAS OVER. OCCURRING APPROXIMATELY 6 TI…

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OWNER OF A 2006 TOYOTA PRIUS PURCHASED APRIL 29, 2006. WE HAVE NOTICED A PROBLEM WITH THE ENGINE REVVING UP WHILE DRIVING. WE'RE DRIVING 45-55 MPH AND LASTED ONLY A FEW SECONDS. WE COULD FEEL A POWER SURGE IN THE ACCELERATION BUT BEFORE WE COULD ACTUALLY ANALYZE WHAT WAS HAPPENING THE EVENT WAS OVER. OCCURRING APPROXIMATELY 6 TIMES. ON JULY 21, HOWEVER, IT OCCURRED AGAIN, LASTING MUCH LONGER. I WAS TRAVELING ON A ROAD AT ABOUT 45 MPH, THEN SLOWED TO 35MPH FOR A SLOWER MOVING VEHICLE. I WAITED FOR A TIME TO PASS, THEN CHANGED LANES AND ACCELERATED TO PASS. EXACTLY AFTER, WHILE ATTEMPTING TO PASS THE ACCELERATION INCREASED WITH A BIG SURGE OF POWER, ENGINE REVVING. I ATTEMPTED TO SLOW THE CAR, FIRST TAPPING THE BRAKES THEN FULL BRAKING BUT THE ACCELERATION WAS GREATER AND MY BRAKES WOULD NOT STOP THE ACCELERATION. I DID NOT KNOW WHAT TO DO. I WAS COMING UP ONTO A BUSY INTERSECTION WITH A STOP SIGN BUT WAS UNABLE TO STOP THE CAR. I WAS ABLE TO SLOW IT ENOUGH WITH THE BRAKE TO GET AROUND THE CORNER. I RAISED MY FEET OFF THE FLOOR, KEEPING BOTH HANDS TIGHTLY CLUTCHED ON STEERING WHEEL. THE CAR CONTINUED TO ACCELERATE UNTIL IT REACHED 62 MPH, THEN IT SUDDENLY STOPPED ACCELERATING. I THEN HAD CONTROL OF THE CAR AGAIN. WENT TO THE TOYOTA DEALER WHERE I BOUGHT IT. WE HAVE A 8 YEAR OR 80,000 MILE BUMPER TO BUMPER WARRANTY. THEY COULD NOT FIND ANYTHING AND ENDED UP CHARGING ME $80. THIS PROBLEM DOES EXIST. AND SCARED ME. I STILL DON'T KNOW WHAT TO DO IF IT HAPPENS AGAIN. TODAY I LOOKED ON THE INTERNET AND FOUND OTHER REPORTS OF THE SAME PROBLEM, ONE THAT ENDED UP IN A SERIOUS ACCIDENT. SEE HTTP://WWW.CONSUMERAFFAIRS.COM/NEWS04/2008/06/PRIUS_RECONSIDERED I HOPE THAT YOU WILL INVESTIGATE AND MAKE TOYOTA FIND THE PROBLEM BEFORE ANYBODY GETS KILLED. THE TOYOTA PEOPLE COULD NOT MAKE IT HAPPEN AGAIN, AND ASCERTAINED THERE WAS NOTHING WRONG. *TR

NHTSA ODI #10236180

Mileage unknown · Feb 16, 2007
Engine And Engine Cooling

TL* - THE CONTACT CALLED REGARDING A 2006 TOYOTA PRIUS. THE CONTACT STATED THAT THE RECIRCULATION GAS VALVE HAD A DESIGN FLAW. THE VEHICLE DID NOT NO HAVE AUTOMATIC RECIRCULATION, HAD TO PRESS A BUTTON. THE CONTACT STATED SHE GOT A CAR FULL OF EXHAUST FROM OTHER VEHICLES. THE CONTACT TOOK THE VEHICLE TO A DEALER ,AND SHE …

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TL* - THE CONTACT CALLED REGARDING A 2006 TOYOTA PRIUS. THE CONTACT STATED THAT THE RECIRCULATION GAS VALVE HAD A DESIGN FLAW. THE VEHICLE DID NOT NO HAVE AUTOMATIC RECIRCULATION, HAD TO PRESS A BUTTON. THE CONTACT STATED SHE GOT A CAR FULL OF EXHAUST FROM OTHER VEHICLES. THE CONTACT TOOK THE VEHICLE TO A DEALER ,AND SHE WAS TOLD THERE WAS NOTHING THAT THEY COULD DO. THE CONTACT STATED THE FAILURE MILEAGE ON THE VEHICLE WAS ZERO. THE CURRENT MILEAGE WAS 46000.8AK

NHTSA ODI #10182809

Mileage unknown · Oct 10, 2006
Electrical SystemEngine And Engine Cooling

DT*: THE CONTACT STATED THAT THERE WERE ON GOING PROBLEMS WITH THE VEHICLE STALLING. ALSO, THE GAS AND MILEAGE GAUGE WERE UNRELIABLE. THE LAST STALLING FAILURE OCCURRED ON THE FREEWAY WHILE DRIVING 65 MPH WHICH WAS THE THIRD INCIDENT. THE DEALER DETERMINED THAT THE GAS AND MILEAGE GAUGE WERE UNRELIABLE BECAUSE OF THE WAY IT WA…

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DT*: THE CONTACT STATED THAT THERE WERE ON GOING PROBLEMS WITH THE VEHICLE STALLING. ALSO, THE GAS AND MILEAGE GAUGE WERE UNRELIABLE. THE LAST STALLING FAILURE OCCURRED ON THE FREEWAY WHILE DRIVING 65 MPH WHICH WAS THE THIRD INCIDENT. THE DEALER DETERMINED THAT THE GAS AND MILEAGE GAUGE WERE UNRELIABLE BECAUSE OF THE WAY IT WAS MANUFACTURED. THE PROBLEMS PERSIST.

NHTSA ODI #10170354

1,000 miles · Sep 10, 2006
Engine And Engine CoolingFuel System, Gasoline

A GASOLINE AND OR OIL SMELL IN THE CAR THAT PERMEATES EVERYTHING IN THE CAR. MY CLOTHES, COMPUTER BAG, PAPERS, JUST EVERYTHING THAT COMES IN CONTACT WITH THE INSIDE OF THE CAR. I ALSO GET SICK FROM THE ODOR IE HEADACHES, NAUSEA, BLURRED VISION, DIZZINESS. I ALSO HAVE A BURNING TASTE IN MY MOUTH, THROAT AND EYES. I HAVE BEEN T…

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A GASOLINE AND OR OIL SMELL IN THE CAR THAT PERMEATES EVERYTHING IN THE CAR. MY CLOTHES, COMPUTER BAG, PAPERS, JUST EVERYTHING THAT COMES IN CONTACT WITH THE INSIDE OF THE CAR. I ALSO GET SICK FROM THE ODOR IE HEADACHES, NAUSEA, BLURRED VISION, DIZZINESS. I ALSO HAVE A BURNING TASTE IN MY MOUTH, THROAT AND EYES. I HAVE BEEN TO THE DOCTORS AND THEY THERE IS NO OTHER REASON FOR ME TO BE FEELING THE WAY I DO AND THAT IT IS THE ENVIRONMENT OF MY CAR THAT IS PRODUCING THIS VERY SERIOUS IRRITANT . THE DEALER SERVICE CENTER SAID IT IS FROM THE BROKEN BEARING THAT WAS REPLACED, BROKEN AND NOT MY FAULT. THIS MUST ALSO BE A RECALL PROBLEM BECAUSE THEY SAID IT HAPPENS ALOT. *NM

NHTSA ODI #10167777

Mileage unknown · Jul 25, 2006
Engine And Engine Cooling

2006 TOYOTA PRIUS GASOLINE ENGINE SHUT OFF. THE FOLLOWING LIGHT ILLUMINATED ON THE DASH: MASTER WARNING LIGHT, HYBRID SYSTEM WARNING LIGHT, BRAKE SYSTEM WARNING LIGHT, VEHICLE STABILITY CONTROL SYSTEM WARNING LIGHT AND MALFUNCTION INDICATOR WARNING LIGHT. *KB THE VEHICLE CONTINUED TO OPERATE AT A LOW SPEED ON THE ELECTRIC E…

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2006 TOYOTA PRIUS GASOLINE ENGINE SHUT OFF. THE FOLLOWING LIGHT ILLUMINATED ON THE DASH: MASTER WARNING LIGHT, HYBRID SYSTEM WARNING LIGHT, BRAKE SYSTEM WARNING LIGHT, VEHICLE STABILITY CONTROL SYSTEM WARNING LIGHT AND MALFUNCTION INDICATOR WARNING LIGHT. *KB THE VEHICLE CONTINUED TO OPERATE AT A LOW SPEED ON THE ELECTRIC ENGINE AND THE CONSUMER WAS ABLE PULLED ONTO THE SIDE OF THE ROAD. THE CONSUMER SHUT THE VEHICLE OFF THEN AFTER A FEW MINUTES STARTED IT BACK UP. THE VEHICLE OPERATED NORMALLY BUT ALL THE LIGHT WERE STILL ILLUMINATED. THE VEHICLE WAS PARKED UNTIL THE NEXT DAY. WHEN THE VEHICLE WAS STARTED THE LIGHTS WERE NO LONGER ON AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. *NM

NHTSA ODI #10164734

Official recalls

6

12V536000 · Engine And Engine Cooling; Hybrid Propulsion System: Inverter

Nov 14, 2012

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.

Consequence & remedy

Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.

Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

Additional source detail variants (2)

Hybrid Propulsion System: Inverter

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.

Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.

Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

Engine And Engine Cooling

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.

Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.

Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

12V537000 · Steering; Steering:gear Box:shaft Sector

Nov 14, 2012

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.

Consequence & remedy

Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.

Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

Additional source detail variants (2)

Steering:gear Box:shaft Sector

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.

Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.

Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

Steering

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.

Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.

Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

10V036000 · Equipment:other:labels

Feb 3, 2010

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Consequence & remedy

Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

09V388000 · Vehicle Speed Control:accelerator Pedal

Oct 5, 2009

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence & remedy

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

06V188000 · Steering:electric Power Assist System

May 31, 2006

THE INTERMEDIATE SHAFT AND SLIDING YOKE IN THE ELECTRIC POWER STEERING SYSTEM CAN CRACK WHEN LARGE FORCES ARE APPLIED AND THE CONNECTION MAY SEPARATE OR THE SLEEVE MAY FRACTURE.

Consequence & remedy

Consequence: THIS COULD RESULT IN A LOSS OF STEERING CONTROL OF THE VEHICLE.

Remedy: TOYOTA WILL REPLACE THE STEERING INTERMEDIATE SHAFT AND INSPECT THE SLIDING YOKE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON JUNE 9, 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

06V096000 · Air Bags

Apr 3, 2006

ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.

Consequence & remedy

Consequence: THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

DP13001 · Intermediate Steering Shaft Separation

Opened Feb 21, 2013 · Closed Apr 8, 2020

Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606

Additional source detail variants (3)

Steering:column

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606

Steering:linkages

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606

Steering

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606

PE09019 · Headlight Failure

Opened Apr 17, 2009 · Closed Aug 27, 2009

Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Additional source detail variants (2)

Exterior Lighting:headlights

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Exterior Lighting

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.