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2006 Toyota Prius

Owner reports · Recalls · Investigations

More warning signs than most Prius years

Owner complaints for the 2006 Toyota Prius are substantially higher than the model-year median of 164.

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When problems were reported

Mileage at the reported incident

1,253 reports with mileage · 186 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 941 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 152 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 94 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

82 crash reports5 fire reports38 injury reports

Electrical System complaints

152 reports
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80,111 miles · May 2, 2010
Electrical SystemLatches/locks/linkages

I AM WRITING TO YOU ABOUT AN UNRESOLVED PROBLEM WITH MY 2006 TOYOTA PRIUS. IN MAY 2008, THE DRIVER'S SIDE ELECTRONIC DOOR LOCK ACTUATOR FAILED AND WAS REPLACED BY MY LOCAL TOYOTA DEALER. NOW, THE DRIVER'S SIDE DOOR LOCK ACTUATOR HAS ONCE AGAIN FAILED, ALONG WITH THE PASSENGER'S SIDE ACTUATOR. MY LOCAL TOYOTA DEALER INFORMED…

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I AM WRITING TO YOU ABOUT AN UNRESOLVED PROBLEM WITH MY 2006 TOYOTA PRIUS. IN MAY 2008, THE DRIVER'S SIDE ELECTRONIC DOOR LOCK ACTUATOR FAILED AND WAS REPLACED BY MY LOCAL TOYOTA DEALER. NOW, THE DRIVER'S SIDE DOOR LOCK ACTUATOR HAS ONCE AGAIN FAILED, ALONG WITH THE PASSENGER'S SIDE ACTUATOR. MY LOCAL TOYOTA DEALER INFORMED ME THAT THE ESTIMATED REPAIR COST WOULD TOTAL $1,300. I INDICATED THAT IN VIEW OF THE EXTREMELY HIGH REPAIR COST AND THE PRIOR REPLACEMENT OF THE DRIVER'S SIDE ACTUATOR, TOYOTA SHOULD ASSUME A SHARE OF THE REPAIR COST, AND THE DEALERSHIP SUBMITTED THE MATTER TO THEIR REGIONAL REPRESENTATIVE. THE DEALERSHIP SUBSEQUENTLY INFORMED ME THAT THE REGIONAL REPRESENTATIVE WAS OFFERING TO ASSUME $300 OF THE REPAIR COST AS A CUSTOMER GOODWILL GESTURE. I INDICATED THAT TOYOTA SHOULD ASSUME A GREATER PORTION OF THE OVERALL EXPENSE FOR THE CURRENT REPAIR, AND THE DEALERSHIP ONCE AGAIN AGREED TO CONVEY THAT POINT TO THE REGIONAL REPRESENTATIVE. HOWEVER, THE DEALERSHIP SUBSEQUENTLY INFORMED ME THAT, RATHER THAN OFFERING ANY FURTHER ADJUSTMENT, THE REGIONAL REPRESENTATIVE'S RESPONSE WAS TO WITHDRAW ITS PREVIOUS OFFER ALTOGETHER, LEAVING ME WITH THE ENTIRE FINANCIAL LIABILITY FOR THE REPAIR! I THEN CONTACTED THE NATIONAL TOYOTA CUSTOMER EXPERIENCE CENTER IN TORRANCE, CALIFORNIA, TO COMPLAIN ABOUT THE REGIONAL REPRESENTATIVE'S SUMMARY RETRACTION OF THE ADJUSTMENT THAT IT HAD ALREADY OFFERED. A REPRESENTATIVE AT THE CENTER SUBSEQUENTLY INFORMED ME THAT HE CONCURRED WITH THE REGIONAL REPRESENTATIVE'S ACTIONS AND WAS UNWILLING TO REVERSE THEM. AGAINST THE RECENT BACKDROP OF WIDESPREAD AND SERIOUS MECHANICAL PROBLEMS WITH ITS PRODUCTS, THE TOYOTA CORPORATION HAS PUBLICLY PLEDGED A RENEWED EMPHASIS ON QUALITY AND CUSTOMER SERVICE. HOWEVER, THE WAY IN WHICH IT HAS CHOSEN TO HANDLE MY COMPLAINT HAS LEFT ME FEELING BEWILDERED, DISRESPECTED, AND ABANDONED. ACCORDINGLY, I'M WRITING TO YOUR AGENCY TO ASCERTAIN WHAT OTHER REMEDIES MAY BE AVAILABLE TO ME. THANK YOU. *TR

NHTSA ODI #10328420

Mileage unknown · Mar 18, 2010
Electrical SystemExterior Lighting

MY HID LIGHT ON MY 2006 PRIUS BURNT OUT ON DRIVER'S LEFT SIDE. TOOK IT IN FOR A REPLACEMENT AND THEY TOLD ME THAT I HAVE TO REPLACE BOTH FOR A PRICE OF $500 AND WILL ONLY WARRANTY FOR 1 YEAR. I WAS TOLD THE AVERAGE SPAN FOR A BULB IS 2.5-4 YEARS. THIS IS A RIDICULOUS PRICE FOR A LIGHT BULB. YOU SHOULD PUT PRESSURE ON THE COM…

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MY HID LIGHT ON MY 2006 PRIUS BURNT OUT ON DRIVER'S LEFT SIDE. TOOK IT IN FOR A REPLACEMENT AND THEY TOLD ME THAT I HAVE TO REPLACE BOTH FOR A PRICE OF $500 AND WILL ONLY WARRANTY FOR 1 YEAR. I WAS TOLD THE AVERAGE SPAN FOR A BULB IS 2.5-4 YEARS. THIS IS A RIDICULOUS PRICE FOR A LIGHT BULB. YOU SHOULD PUT PRESSURE ON THE COMPANY TO BRING THE COST FOR THIS SAFETY REPAIR DOWN TO A REASONABLE LEVEL. *TR

NHTSA ODI #10320822

33,000 miles · Mar 14, 2010
Electrical SystemExterior Lighting

TOYOTA PRIUS 2006. RT. FRONT (PASSENGER SIDE) HEADLIGHT GOES OUT FOR NO REASON. AFTER THIS IS WILL NOT COME BACK ON, EVEN IF I SWITCH FROM LOW TO HIGH BEAM. I TURN THE LIGHTS OFF AND ON THAT CORRECTS THE PROBLEM FOR ABOUT 3 TO 15 MINUTES, THEN IT GOES OFF AGAIN. TOYOTA SAID IT WAS THE BULB AND REPLACED IT AT ABOUT 34,000 MILE…

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TOYOTA PRIUS 2006. RT. FRONT (PASSENGER SIDE) HEADLIGHT GOES OUT FOR NO REASON. AFTER THIS IS WILL NOT COME BACK ON, EVEN IF I SWITCH FROM LOW TO HIGH BEAM. I TURN THE LIGHTS OFF AND ON THAT CORRECTS THE PROBLEM FOR ABOUT 3 TO 15 MINUTES, THEN IT GOES OFF AGAIN. TOYOTA SAID IT WAS THE BULB AND REPLACED IT AT ABOUT 34,000 MILES UNDER WARRANTY, BUT IT DID NOT CHANGE ANYTHING. THEN THE NEXT CHANCE I HAD TO BRING IT IN IT WAS OUT OF WARRANTY, SO THEY WILL NOT COVER. I THOUGHT IT MAY BE THE IGNITER OR TRANSFORMER SO I REPLACED THAT, BUT IT STILL DOES THE SAME THING. I SEE MANY PRIUS' AROUND TOWN WITH THEIR RIGHT FRONT LIGHT OUT, SO IT SEEMS TO BE QUITE COMMON. I READ ON THE INTERNET THAT LOTS OF PRIUS PEOPLE ARE HAVING THE SAME EXACT PROBLEM, BUT OF COURSE TOYOTA DENIES THAT THERE IS ONE. TOYOTA SIMPLY CHARGES $300. TO REPLACE THE BULB, OR $600 TO REPLACE THE IGNITER, OR $1,100 TO REPLACE THE WHOLE HEADLIGHT ASSEMBLE. REPLACING THE BULB DOES NOT FIX IT, NEITHER DOES THE IGNITER, NOT SURE ABOUT THE WHOLE ASSEMBLY. THE LIGHT GOES OFF WHETHER THE CAR IS PARKED OR DRIVING DOWN THE ROAD, SO VIBRATION IS NOT THE PROBLEM. THIS IS A HUGE SAFETY HAZARD. TOYOTA IS PRODUCING LEMONS, THEN SIMPLY REPLACING THE BULBS AND HOPING YOUR WARRANTY RUNS OUT. TOYOTA IS MAKING A TON OF MONEY OFF OF THIS DEFECT AT $1,100 PER LIGHT ASSEMBLY, AND EVEN THEN I AM NOT SURE THE PROBLEM IS BEING REPAIRED. THIS PROBLEM SEEMS TO BE MORE COMMON ON 2006 AND 2007 MODELS. I JUST DROVE TO THE AIRPORT AND BACK (45 MIN EACH WAY) AND MY LIGHT WENT OUT PROBABLY 30 TIMES. MANY OWNERS DON'T SEEM TO KNOW THAT THEIR LIGHT IS OUT. I NOTICE, BUT I STILL FEEL LIKE I AM A HUGE ROAD HAZARD. I WOULD REPAIR IT IF I KNEW WHAT THE ACTUAL PROBLEM WAS. THE TOYOTA FACTORY SURELY KNOWS WHAT THE PROBLEM IS AND HOW TO CORRECT IT, BUT IF THEY BRING THE PROBLEM TO THE SURFACE THEY KNOW THAT THEY WILL BE FORCED TO PAY FOR ANOTHER RECALL, MEANWHILE THEY MAKE A TON OF PROFIT OFF PARTS AND REPAIRS. *TR

NHTSA ODI #10319491

30,000 miles · Mar 9, 2010
Electrical SystemExterior Lighting

HEADLIGHTS OF 2006 PRIUS GO ON AND OFF AT WILL. I REPORTED THIS TO TOYOTA DEALER AND WAS TOLD THAT THEY HAD TO CHANGE BOTH BULBS. THE INTENSITY OF THE BULBS ARE NORMAL WHEN THEY COME BACK ON AND I HAVE NEVER OWNED A CAR WHERE THE BULBS RECOVER ON THEIR OWN. IT APPEARS TO BE A WIRING PROBLEM OF SOME KIND AND TOYOTA'S SOLUTION …

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HEADLIGHTS OF 2006 PRIUS GO ON AND OFF AT WILL. I REPORTED THIS TO TOYOTA DEALER AND WAS TOLD THAT THEY HAD TO CHANGE BOTH BULBS. THE INTENSITY OF THE BULBS ARE NORMAL WHEN THEY COME BACK ON AND I HAVE NEVER OWNED A CAR WHERE THE BULBS RECOVER ON THEIR OWN. IT APPEARS TO BE A WIRING PROBLEM OF SOME KIND AND TOYOTA'S SOLUTION OF CHANGING THE BULBS DOES NOT SEEM TO BE A REASONABLE SOLUTION. ALSO THE ONE YEAR GUARANTEE OF AN EXPENSIVE REPAIR DOES NOT SEEM REASONABLE. THE TOYOTA WEBSITE SHOWS HUNDREDS OF COMPLAINTS FOR THE SAME CONDITION. *TR

NHTSA ODI #10318254

Mileage unknown · Mar 4, 2010
Electrical System

I DRIVE A 2006 TOYOTA PRIUS. ON NOVEMBER 13, 2009, FOR ABOUT 10 DAYS, THE DASHBOARD WOULD NOT LIGHT UP ON A COLD START IN THE MORNING. IT WOULD LIGHT UP AFTER I HIT A POTHOLE OR BUMP. THE PROBLEM INEXPLICABLY STOPPED. MY TOYOTA DEALERSHIP SAID THEY HAD RECEIVED NO COMPLAINTS ABOUT THIS AND COULD NOT DIAGNOSE/FIX THE PROBLEM SINC…

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I DRIVE A 2006 TOYOTA PRIUS. ON NOVEMBER 13, 2009, FOR ABOUT 10 DAYS, THE DASHBOARD WOULD NOT LIGHT UP ON A COLD START IN THE MORNING. IT WOULD LIGHT UP AFTER I HIT A POTHOLE OR BUMP. THE PROBLEM INEXPLICABLY STOPPED. MY TOYOTA DEALERSHIP SAID THEY HAD RECEIVED NO COMPLAINTS ABOUT THIS AND COULD NOT DIAGNOSE/FIX THE PROBLEM SINCE IT NO LONGER OCCURRED. *TR

NHTSA ODI #10316679

Mileage unknown · Mar 4, 2010
Electrical System

2006 TOYOTA PRIUS ELECTRICAL SYSTEM*CW THE CONSUMER STATED WHEN SHE TURNED ON HER VEHICLE ALL OF THE ELECTRICAL COMPONENTS ON THE ENTIRE DASHBOARD WERE OUT. NO DISPLAYS, NO NAVIGATION AND NO CAMERA. WHEN SHE ARRIVED HOME, THE VEHICLE WOULD NOT TURN OFF. THE CONSUMER CONTACTED THE TOYOTA HOTLINE AND WAS ADVISED THE ONLY WAY TO S…

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2006 TOYOTA PRIUS ELECTRICAL SYSTEM*CW THE CONSUMER STATED WHEN SHE TURNED ON HER VEHICLE ALL OF THE ELECTRICAL COMPONENTS ON THE ENTIRE DASHBOARD WERE OUT. NO DISPLAYS, NO NAVIGATION AND NO CAMERA. WHEN SHE ARRIVED HOME, THE VEHICLE WOULD NOT TURN OFF. THE CONSUMER CONTACTED THE TOYOTA HOTLINE AND WAS ADVISED THE ONLY WAY TO SHUT OFF THE VEHICLE, WAS TO DISCONNECT THE BATTERY. ABOUT AN HOUR LATER, THE VEHICLE SHUT OFF. THE NEXT DAY, THE CONSUMER TOOK IT THE DEALER WHERE THEY KEPT IT ALL DAY, BUT WAS UNABLE TO FIND ANYTHING WRONG. THE CONSUMER NOTICED THAT SHE WAS FILLING THE GAS TANK MORE OFTEN THAN USUAL. SHE DISCOVERED THERE WAS ANOTHER ELECTRICAL MALFUNCTION; THE BARS ON THE FUEL GAUGE WERE NOT MATCHING THE AMOUNT OF GAS THAT WAS BEING PUN INTO THE VEHICLE. *JB UPDATED 03/30/10.*JB

NHTSA ODI #10315437

35,000 miles · Mar 2, 2010
Electrical SystemExterior Lighting

HEADLIGHTS INTERMITTENTLY GO OFF WHEN PLACED IN THE ON POSITION. SOMETIMES ONE, SOMETIMES BOTH. DOES NOT MATTER IF IT IS LOW OR HI BEAM. THIS PROBLEM IS ONGOING SINCE INCIDENT DATE. TOYOTA SENT LETTER DESCRIBING HOW HID BULBS REACH THE END OF THEIR LIFE BY INTERMITTENTLY GOING OUT AND STATES THAT YOU SHOULD MINIMIZE TURNING …

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HEADLIGHTS INTERMITTENTLY GO OFF WHEN PLACED IN THE ON POSITION. SOMETIMES ONE, SOMETIMES BOTH. DOES NOT MATTER IF IT IS LOW OR HI BEAM. THIS PROBLEM IS ONGOING SINCE INCIDENT DATE. TOYOTA SENT LETTER DESCRIBING HOW HID BULBS REACH THE END OF THEIR LIFE BY INTERMITTENTLY GOING OUT AND STATES THAT YOU SHOULD MINIMIZE TURNING THEM ON AND OFF WHICH CAN'T BE PREVENTED IF THEY GO OUT WHILE YOU'RE DRIVING. I DON'T ACCEPT THIS TO BE FACT, I THINK IT'S AN ELECTRICAL PROBLEM . *TR

NHTSA ODI #10315356

33,000 miles · Feb 23, 2010
Electrical SystemVehicle Speed Control

APPROACHING STATE HWY. IN CRUISE, ASSUMED STOP AREA WOULD BE SLIPPERY AS IT SOMETIMES IS IN THE WINTER..TAPPED BRAKES TO DISABLE CRUISE, APPLIED BRAKES, KEPT RIGHT ON GOING & ENDED IN THE DITCH ACROSS THE HWY. WAS LUCKY THAT THERE WAS NO COLLISION.. CAN'T REMEMBER IF THE MOTOR WAS RACING AT THE TIME. *TR

NHTSA ODI #10313056

Mileage unknown · Feb 22, 2010
Electrical SystemExterior Lighting

INTERMITTENT AND FREQUENT FAILURE OF HID HEADLIGHTS IN 2006 TOYOTA PRIUS. ONE LIGHT OR THE OTHER AND SOMETIMES BOTH WILL GO OUT. TURNING THE LIGHT SWITCH FROM ON TO OFF AND BACK ON WILL RELIGHT THE BULB BUT AT LOWER BRIGHTNESS. FREQUENTLY MUST DO THIS SEVERAL TIMES AS THE BULB MAY STAY ON FOR A FEW MINUTES TO 1/2 HOUR. TOYOTA RE…

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INTERMITTENT AND FREQUENT FAILURE OF HID HEADLIGHTS IN 2006 TOYOTA PRIUS. ONE LIGHT OR THE OTHER AND SOMETIMES BOTH WILL GO OUT. TURNING THE LIGHT SWITCH FROM ON TO OFF AND BACK ON WILL RELIGHT THE BULB BUT AT LOWER BRIGHTNESS. FREQUENTLY MUST DO THIS SEVERAL TIMES AS THE BULB MAY STAY ON FOR A FEW MINUTES TO 1/2 HOUR. TOYOTA REFUSES TO ACKNOWLEDGE DESIGN / FAULTY COMPONENTS IN HID CONTROL / POWER MODULE. *TR

NHTSA ODI #10312926

56,776 miles · Feb 22, 2010
Electrical System

MY TOYOTA PRIUS 2006 ACCELERATED ON ITS OWN. I CALLED SERVICE AND WAS TOLD TO DRIVE TO NEAREST DEALER. BUT ACCELERATION WAS SCARY OUT OF MY CONTROL OTHER THAN BY FIERCE BRAKING. I HAVE NO IDEA HOW FAST I WAS GOING, BUT HAD TO PUT SOMETHING IN THE BOX SO I PUT 80MPH. I STOPPED AS SOON AS I COULD SAFELY AND WHERE I COULD GET SIGNA…

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MY TOYOTA PRIUS 2006 ACCELERATED ON ITS OWN. I CALLED SERVICE AND WAS TOLD TO DRIVE TO NEAREST DEALER. BUT ACCELERATION WAS SCARY OUT OF MY CONTROL OTHER THAN BY FIERCE BRAKING. I HAVE NO IDEA HOW FAST I WAS GOING, BUT HAD TO PUT SOMETHING IN THE BOX SO I PUT 80MPH. I STOPPED AS SOON AS I COULD SAFELY AND WHERE I COULD GET SIGNAL TO CALL (BEING IN THE COUNTRY). AS SOON AS I STOPPED THE BRAKE PADS BURNT UP. I HAD TO TICK SOMETHING ON THE "COMPLAINT TYPE" BUT NONE OF THE CATEGORIES QUITE FIT. I WAS TOLD THAT THIS OCCURRED BECAUSE OF OEM BATTERY FAILURE CAUSING THIS PROBLEM.. IT WAS TIME FOR SERVICE BUT OTHERWISE HAD NO INDICATION THE BATTERY WAS LOW. I ACCEPTED THIS AND PAID THE $903.42 BILL FOR NEW BATTERY, BRAKES. THIS PROBABLY ALSO INCLUDED A REGULAR BASIC SERVICE AND OIL CHANGE. NOW I WONDER IF THIS IS A PART OF A LARGER PICTURE. AND WHAT INDICATION COULD THERE BE SO THIS DOESN'T HAPPEN AGAIN. I WAS VERY FORTUNATE THAT THIS WAS ALL THAT HAPPENED AND THAT I WAS ON AN EMPTY COUNTRY ROAD AT THE TIME. THANKS FOR LISTENING. *TR

NHTSA ODI #10312756

Official recalls

6

12V536000 · Engine And Engine Cooling; Hybrid Propulsion System: Inverter

Nov 14, 2012

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.

Consequence & remedy

Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.

Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

Additional source detail variants (2)

Hybrid Propulsion System: Inverter

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.

Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.

Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

Engine And Engine Cooling

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.

Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.

Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

12V537000 · Steering; Steering:gear Box:shaft Sector

Nov 14, 2012

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.

Consequence & remedy

Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.

Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

Additional source detail variants (2)

Steering:gear Box:shaft Sector

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.

Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.

Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

Steering

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.

Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.

Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

10V036000 · Equipment:other:labels

Feb 3, 2010

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Consequence & remedy

Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

09V388000 · Vehicle Speed Control:accelerator Pedal

Oct 5, 2009

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence & remedy

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

06V188000 · Steering:electric Power Assist System

May 31, 2006

THE INTERMEDIATE SHAFT AND SLIDING YOKE IN THE ELECTRIC POWER STEERING SYSTEM CAN CRACK WHEN LARGE FORCES ARE APPLIED AND THE CONNECTION MAY SEPARATE OR THE SLEEVE MAY FRACTURE.

Consequence & remedy

Consequence: THIS COULD RESULT IN A LOSS OF STEERING CONTROL OF THE VEHICLE.

Remedy: TOYOTA WILL REPLACE THE STEERING INTERMEDIATE SHAFT AND INSPECT THE SLIDING YOKE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON JUNE 9, 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

06V096000 · Air Bags

Apr 3, 2006

ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.

Consequence & remedy

Consequence: THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

DP13001 · Intermediate Steering Shaft Separation

Opened Feb 21, 2013 · Closed Apr 8, 2020

Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606

Additional source detail variants (3)

Steering:column

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606

Steering:linkages

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606

Steering

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606

PE09019 · Headlight Failure

Opened Apr 17, 2009 · Closed Aug 27, 2009

Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Additional source detail variants (2)

Exterior Lighting:headlights

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Exterior Lighting

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.