NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
610 reports104,000 miles · May 24, 2010
Service Brakes, Electric
WHILE DRIVING ON CITY STREETS (LOW SPEED, UNDER 30 MPH), I ATTEMPTED TO BRAKE. AT FIRST THERE WAS NO RESPONSE FROM MY BRAKES, THEN THE ABS KICKED IN AND STOPPED MY VEHICLE. ROAD CONDITIONS WERE DRY AND THERE WAS NO APPARENT REASON THAT THE ABS SYSTEM SHOULD'VE KICKED IN. AT THAT TIME BOTH THE ABS WARNING LIGHT AND THE BRAKE L…
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WHILE DRIVING ON CITY STREETS (LOW SPEED, UNDER 30 MPH), I ATTEMPTED TO BRAKE. AT FIRST THERE WAS NO RESPONSE FROM MY BRAKES, THEN THE ABS KICKED IN AND STOPPED MY VEHICLE. ROAD CONDITIONS WERE DRY AND THERE WAS NO APPARENT REASON THAT THE ABS SYSTEM SHOULD'VE KICKED IN. AT THAT TIME BOTH THE ABS WARNING LIGHT AND THE BRAKE LIGHT CAME ON AND REMAINED ON. WHILE SITTING AT THE STOP LIGHT I ATTEMPTED TO SHUT OFF MY VEHICLE AND RESTART IT. AFTER DOING THIS BOTH WARNING LIGHTS WERE STILL ON. I DROVE VERY SLOWLY TO A SAFE PLACE TO PULL MY CAR OFF THE ROAD. EACH TIME I ATTEMPTED TO BRAKE THE ABS SYSTEM ENGAGED RESULTING IN A JERKING BRAKING MOTION. AT THAT POINT I LOOKED AT MY CAR'S MANUAL AND FOLLOWED THE INSTRUCTIONS TO HAVE MY CAR TOWED TO THE NEAREST DEALERSHIP. THE DEALERSHIP HOOKED MY CAR UP TO THE DIAGNOSIS MACHINE WHICH REBOOTED MY CAR'S COMPUTER. ONCE OFF THE DIAGNOSIS MACHINE, THEY WERE UNABLE TO RECREATE THE ERROR AND SENT ME HOME IN MY CAR. NO FURTHER SERVICE WAS DONE AND I WAS INSTRUCTED TO BRING IT BACK TO THE DEALER IF THE BRAKES FAILED AGAIN. *TR
NHTSA ODI #10332031
54,000 miles · May 21, 2010
Service Brakes, Hydraulic
I HAVE A 2004 TOYOTA PRIUS. I HAVE NOTICED THAT WHEN GOING OVER A BUMPY PATCH OF ROAD, IF I BRAKE, SOMETIMES THE BRAKE APPEARS TO NOT CATCH FOR A BRIEF TIME (1 SECOND OR SO). AT FIRST I THOUGHT IT WAS MY IMAGINATION, BUT OVER THE YEARS IT HAS HAPPENED OFTEN ENOUGH THAT I AM CONVINCED THE SENSATION IS REAL. I HAVE RECENTLY R…
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I HAVE A 2004 TOYOTA PRIUS. I HAVE NOTICED THAT WHEN GOING OVER A BUMPY PATCH OF ROAD, IF I BRAKE, SOMETIMES THE BRAKE APPEARS TO NOT CATCH FOR A BRIEF TIME (1 SECOND OR SO). AT FIRST I THOUGHT IT WAS MY IMAGINATION, BUT OVER THE YEARS IT HAS HAPPENED OFTEN ENOUGH THAT I AM CONVINCED THE SENSATION IS REAL. I HAVE RECENTLY READ ABOUT OTHERS DESCRIBING THE SAME EXPERIENCE. I CANNOT GIVE AN APPROXIMATE DATE OR MILEAGE; THIS HAS HAPPENED REPEATEDLY OVER THE 6 YEARS I'VE OWNED THE CAR. CONSEQUENTLY, THE DATE AND MILEAGE I AM ENTERING IS THE MOST RECENT TIME WHEN I NOTICED IT. *TR
NHTSA ODI #10331601
14,000 miles · May 20, 2010
Vehicle Speed Control
WITHIN THE FIRST YEAR OF OWNING MY 2004 PRIUS I EXPERIENCED UNINTENDED ACCELERATION. IN THE OLD DAYS (I'M 71) IF YOU EXPERIENCED UNINTENDED ACCELERATION YOU WOULD RIGHT OFF CHECK YOUR GAS PEDAL AND FLOOR MATS. THAT KIND OF PROBLEM WASN'T ALL THAT UNCOMMON WHEN YOU OWNED OLD CARS. IF YOU DIDN'T FIND A PROBLEM IN THE AREA OF T…
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WITHIN THE FIRST YEAR OF OWNING MY 2004 PRIUS I EXPERIENCED UNINTENDED ACCELERATION. IN THE OLD DAYS (I'M 71) IF YOU EXPERIENCED UNINTENDED ACCELERATION YOU WOULD RIGHT OFF CHECK YOUR GAS PEDAL AND FLOOR MATS. THAT KIND OF PROBLEM WASN'T ALL THAT UNCOMMON WHEN YOU OWNED OLD CARS. IF YOU DIDN'T FIND A PROBLEM IN THE AREA OF THE GAS PEDAL YOU WOULD PULL OFF THE SIDE OF THE ROAD AND USUALLY FIND THE THROTTLE SPRING ON THE CARBURETOR MESSED UP IN SOME WAY OR SOMETHING ALONG THOSE LINES. WELL, WHEN IT HAPPENED ON MY PRIUS GOING ABOUT 40 MPH ON A STRETCH OF ROAD NOT SO FAR FROM MY HOME I INSTINCTIVELY CHECKED MY FLOOR MATS AND THROTTLE SHAFT FOR INTERFERENCE OR STICKING. NO PROBLEMS FOUND. I GOT THE CAR STOPPED - DON'T REMEMBER HOW (WITH YEARS OF DRIVING EXPERIENCE YOU INSTINCTIVELY TRY THINGS UNTIL YOU FIND SOMETHING THAT WORKS). ANYHOW, AFTER THAT I WENT DIRECTLY TO MYTOYOTA DEALER WHERE THEY CHECKED IT OUT BUT FOUND NOTHING. THE PROBLEM NEVER OCCURRED AGAIN. NOW I SEE THIS CLAIM THAT IT'S NOT AN ELECTRONIC PROBLEM ON THIS DRIVE-BY-WIRE CAR. I DON'T BELIEVE IT. IF YOU THINK ABOUT IT, IF IT HAPPENS JUST ONE TIME ON MY ONE PRIUS IN THOUSANDS OF MILES OF DRIVING, THAT MAKES AN INCIDENT OF THIS SORT PRETTY RARE, RARE ENOUGH TO WHERE IT'S UNLIKELY TO OCCUR UNDER CONTROLLED TESTS (IT WOULD BE INFINITELY EASIER TO FIND THE PROVERBIAL NEEDLE IN A HAYSTACK). VIRTUALLY EVERY MICROPROCESSOR CONTROLLED PRODUCT I'VE EVER USED HAS REQUIRED A RESET NOW AND THEN. USUALLY THERE'S NO INDICATION OF WHY THE PRODUCT LOCKED UP (OR WHATEVER). IF YOU USE SATELLITE TV, A DSS MODEM, OR OWN A PC I'M SURE YOU'VE EXPERIENCED IT. WHY IT SHOULD BE ANY DIFFERENT WITH CAR MICROPROCESSORS IS BEYOND ME. THE ANSWER IS FOR THE GOVERNMENT TO REQUIRE SOME KIND OF FAIL-SAFE APPARATUS ON EVERY DRIVE-BY-WIRE CAR IN THE FUTURE (I SEE TOYOTA IS ALREADY IMPLEMENTING THIS CONCEPT INTO THEIR 2011 CARS). HECK, MY LIFE OR THE LIFE OF MY CHILDREN OR GRANDCHILDREN MIGHT VERY WELL DEPEND ON IT. *TR
NHTSA ODI #10331465
200 miles · May 19, 2010
Service Brakes, Hydraulic
MY 2004 PRIUS FEELS LIKE THE BRAKES LOSE CONTROL WHEN I'M GOING OVER A BUMP. I APPLY THE BRAKE, IT CATCHES, THEN RELEASES MOMENTARILY, THEN GRABS. THE TIME OF THE RELEASE FEELS TOO LONG TO BE SAFE, AND I AM NEVER REALLY SURE THAT IT WILL GRAB EVENTUALLY. THIS PROBLEM HAS CONTINUED SINCE I BOUGHT IT, AND TOYOTA ASSURES ME IT'S…
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MY 2004 PRIUS FEELS LIKE THE BRAKES LOSE CONTROL WHEN I'M GOING OVER A BUMP. I APPLY THE BRAKE, IT CATCHES, THEN RELEASES MOMENTARILY, THEN GRABS. THE TIME OF THE RELEASE FEELS TOO LONG TO BE SAFE, AND I AM NEVER REALLY SURE THAT IT WILL GRAB EVENTUALLY. THIS PROBLEM HAS CONTINUED SINCE I BOUGHT IT, AND TOYOTA ASSURES ME IT'S NOT A PROBLEM. *TR
NHTSA ODI #10331144
133,939 miles · May 11, 2010
Engine And Engine Cooling
FAILURE OF INVERTER COOLANT PUMP OCCURRED WITHOUT WARNING DURING NORMAL DRIVING CONDITIONS. THIS IS APPARENTLY A COMMON PROBLEM OCCURRING AT MANY DIFFERENT MILEAGE INTERVALS FOR OTHER OWNERS. IMMEDIATE SIGNIFICANT LOSS OF POWER AND SEVERAL WARNING LIGHTS ILLUMINATED. CRUISE CONTROL AND A/C WENT OFFLINE. REQUIRES REPLACEMENT WHIC…
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FAILURE OF INVERTER COOLANT PUMP OCCURRED WITHOUT WARNING DURING NORMAL DRIVING CONDITIONS. THIS IS APPARENTLY A COMMON PROBLEM OCCURRING AT MANY DIFFERENT MILEAGE INTERVALS FOR OTHER OWNERS. IMMEDIATE SIGNIFICANT LOSS OF POWER AND SEVERAL WARNING LIGHTS ILLUMINATED. CRUISE CONTROL AND A/C WENT OFFLINE. REQUIRES REPLACEMENT WHICH IN THIS INSTANCE WAS $605.00. *TR
NHTSA ODI #10329954
60,000 miles · May 11, 2010
Electrical System
MY MULTI FUNCTION DISPLAY HAS FAILED ON ME FOR THE PAST THREE YEARS. THIS IS A VERY COMMON PROBLEM FOR TOYOTA PRIUS OWNERS. THIS MEANS I HAVE HAD NO NAVIGATION, AIR CONDITION/HEATING, RADIO/CD AND MORE DUE TO THIS DEFECTIVE DEVICE. THERE IS NO PHYSICAL DAMAGE TO THE SCREEN, AND THESE SCREENS SEEM TO FAIL ONLY A FEW YEARS AFTER M…
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MY MULTI FUNCTION DISPLAY HAS FAILED ON ME FOR THE PAST THREE YEARS. THIS IS A VERY COMMON PROBLEM FOR TOYOTA PRIUS OWNERS. THIS MEANS I HAVE HAD NO NAVIGATION, AIR CONDITION/HEATING, RADIO/CD AND MORE DUE TO THIS DEFECTIVE DEVICE. THERE IS NO PHYSICAL DAMAGE TO THE SCREEN, AND THESE SCREENS SEEM TO FAIL ONLY A FEW YEARS AFTER MANUFACTURED. IT APPEARS TO BE THE SAME EXACT SOLDER JOINT BREAKING IN EVERY SINGLE CASE TOO FROM WHAT I HAVE READ ONLINE. I CAN'T JUSTIFY BUYING A BRAND NEW SCREEN, ESPECIALLY SINCE I HAVE SPENT SO MUCH ON THIS ONE TO BEGIN WITH. *TR
NHTSA ODI #10329920
113,000 miles · May 11, 2010
Service Brakes, Hydraulic
I WAS DRIVING MY 2004 TOYOTA PRIUS WITH MY WIFE AND INFANT DURING THE EVENING LAST SUMMER, AND OUT OF THE BLUE THREE RED INDICATOR LIGHTS CAME ON AS WELL AS A BUZZER, AND MY BRAKES STOPPED WORKING. THE PEDAL WAS ABLE TO BE PUSHED ALL THE WAY DOWN TO THE FLOOR. PUMPING DID NOTHING. SINCE IT WAS LATE THERE WERE NO OTHER CARS AROUN…
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I WAS DRIVING MY 2004 TOYOTA PRIUS WITH MY WIFE AND INFANT DURING THE EVENING LAST SUMMER, AND OUT OF THE BLUE THREE RED INDICATOR LIGHTS CAME ON AS WELL AS A BUZZER, AND MY BRAKES STOPPED WORKING. THE PEDAL WAS ABLE TO BE PUSHED ALL THE WAY DOWN TO THE FLOOR. PUMPING DID NOTHING. SINCE IT WAS LATE THERE WERE NO OTHER CARS AROUND, SO WE WERE ABLE TO COAST TO A STOP USING THE EMERGENCY BRAKE. I GOT OUT OF THE CAR AND CHECKED FOR ANY DAMAGE UNDERNEATH THE VEHICLE, AND FOUND NOTHING. OVER THE NEXT HOUR WHILE WAITING FOR THE TOW TRUCK, WE TRIED RESTARTING THE VEHICLE SEVERAL TIMES, AND THE BRAKES WERE JUST GONE. WE FINALLY GOT TOWED AND GOT A LOANER CAR. THE NEXT MORNING AFTER THE TOYOTA DEALER HAD A CHANCE TO LOOK AT THE CAR, THEY NOTIFIED ME THAT THEY FOUND NOTHING WRONG WITH THE CAR. THEY DID A COUPLE HOURS OF DIAGNOSTICS ON MY DIME AND RESET THE FAULT CODES. THERE WAS NO AIR IN THE BRAKES, FLUID LEVELS WERE JUST FINE, AND THERE WAS ABSOLUTELY NOTHING WRONG WITH ANYTHING. APPARENTLY THE BRAKES FIXED THEMSELVES IN THE PARKING LOT OVER NIGHT. THIS HAS MADE ME FEARFUL SINCE THAT DAY THAT IT COULD HAPPEN TO ME AGAIN AT ANYTIME, PERHAPS DURING RUSH HOUR NEXT TIME. I'VE CONTACTED TOYOTA AND THE DEALERSHIP SINCE THEN, AND THE ONLY SOLUTION THEY HAVE TO GIVE ME IS TO HAVE MY BRAKE SYSTEM CHECKED REGULARLY. THIS DOESN'T SEEM LIKE A NORMAL THING TO HAPPEN AT ALL, AND I WOULD FEEL GUILTY EVEN SELLING THIS CAR TO SOMEONE ELSE AT THIS POINT. I'M NOT SURE WHAT MORE I CAN DO SO I AM NOW REPORTING TO SAFERCAR.GOV. *TR
NHTSA ODI #10329918
74,000 miles · Apr 16, 2010
Air BagsVehicle Speed ControlCrashInjury
TL*THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A VEHICLE AS SHE ATTEMPTED TO SLOW DOWN. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT WAS INJURED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
NHTSA ODI #10326007
87,000 miles · Apr 2, 2010
Exterior Lighting
HIGH INTENSITY DISCHARGE (HID) HEADLIGHTS "WINK" OFF & ON RANDOMLY, WHICH CAUSES A SERIOUS SAFETY/VISIBILITY PROBLEM IN THE DARK. I UNDERSTAND YOU OPENED AN INVESTIGATION ON THIS ISSUE A WHILE AGO BUT THEN CLOSED IT WITHOUT A FINDING OF A SAFETY DEFECT. PLEASE REOPEN IT AGAIN. THERE IS A CONTINUOUSLY GROWING BODY OF REPORTS O…
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HIGH INTENSITY DISCHARGE (HID) HEADLIGHTS "WINK" OFF & ON RANDOMLY, WHICH CAUSES A SERIOUS SAFETY/VISIBILITY PROBLEM IN THE DARK. I UNDERSTAND YOU OPENED AN INVESTIGATION ON THIS ISSUE A WHILE AGO BUT THEN CLOSED IT WITHOUT A FINDING OF A SAFETY DEFECT. PLEASE REOPEN IT AGAIN. THERE IS A CONTINUOUSLY GROWING BODY OF REPORTS OF THIS ISSUE WITH THE TOYOTA PRIUS. GO TO WWW.PRIUSCHAT.COM AND SEARCH FOR THE HID HEADLIGHT THREAD TO SEE WHAT I MEAN. MANY OWNERS HAVE HAD TO PAY $500 TO $1000 OUT OF POCKET TO TOYOTA DEALERS TO FIX THIS PROBLEM. IN SOME CASES, THE PROBLEM HAS RECURRED A FEW MONTHS LATER. PLEASE ASK TOYOTA TO ISSUE A SAFETY RECALL OF PRIUS MODELS AFFECTED BY THIS ISSUE. I HOPE YOU CAN GET TOYOTA TO DO THIS BEFORE SOMEONE DIES BECAUSE OF THIS PROBLEM. OTHERWISE, YOU WILL HAVE A SITUATION SIMILAR TO THE "UNINTENDED ACCELERATION" PROBLEM WHICH HAS KILLED A NUMBER OF PEOPLE. THANKS FOR YOUR HELP!
NHTSA ODI #10323523
56,000 miles · Mar 30, 2010
Service Brakes, Hydraulic
RECENTLY, I PERFORMED A ROUTINE FLUSH OF THE BRAKE FLUID ON MY TOYOTA PRIUS. WHEN I STARTED THE PRIUS AFTER COMPLETING THE BRAKE FLUID FLUSH, THERE WERE WARNING LIGHTS SHOWING ON THE DASHBOARD FOR THE BRAKES, THE TRACTION CONTROL SYSTEM, AND THE ANTI-LOCK BRAKE SYSTEM. THIS DIDN'T SURPRISE ME THAT THE CAR DETECTED AN ABNORM…
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RECENTLY, I PERFORMED A ROUTINE FLUSH OF THE BRAKE FLUID ON MY TOYOTA PRIUS. WHEN I STARTED THE PRIUS AFTER COMPLETING THE BRAKE FLUID FLUSH, THERE WERE WARNING LIGHTS SHOWING ON THE DASHBOARD FOR THE BRAKES, THE TRACTION CONTROL SYSTEM, AND THE ANTI-LOCK BRAKE SYSTEM. THIS DIDN'T SURPRISE ME THAT THE CAR DETECTED AN ABNORMALITY DURING THE BRAKE BLEEDING OPERATION. WHAT DID SURPRISE ME IS THAT THE PRIUS COMPUTER INSTRUCTED THE FRONT BRAKES TO BECOME NON-OPERATIONAL THE TROUBLE CODE IN THE PRIUS COMPUTER AUTOMATICALLY DISABLED THE FRONT BRAKES BECAUSE THE COMPUTER WAS CONFUSED BY THE VARYING PRESSURES PRESENT IN THE BRAKE LINES DURING A ROUTINE BRAKE FLUID FLUSH. I DROVE TO A REPAIR SHOP WITH ONLY THE REAR BRAKES OPERATIONAL. AT THE REPAIR SHOP, A TECHNICIAN CLEARED THE TROUBLE CODES FOR THE BRAKE SYSTEM STORED IN THE ELECTRONIC CONTROL MODULE OF THE PRIUS. THE BRAKES WERE THEN COMPLETELY OPERATIONAL. I FIND IT UNCONSCIONABLE THAT THE CAR COULD DECIDE ON IT'S OWN TO DISABLE THE BRAKES, EVEN WHEN THE BRAKES WERE OTHERWISE FULLY FUNCTIONAL. PLEASE REQUIRE TOYOTA TO PROGRAM THEIR CONTROL MODULES TO ALLOW THE BRAKES TO FUNCTION WHEN TROUBLE CODES ARE ACTIVATED.
NHTSA ODI #10322925
Official recalls
6Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence & remedy
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Engine And Engine Cooling
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence & remedy
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Steering:gear Box:shaft Sector
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Steering
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
May 31, 2006
THE INTERMEDIATE SHAFT AND SLIDING YOKE IN THE ELECTRIC POWER STEERING SYSTEM CAN CRACK WHEN LARGE FORCES ARE APPLIED AND THE CONNECTION MAY SEPARATE OR THE SLEEVE MAY FRACTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF STEERING CONTROL OF THE VEHICLE.
Remedy: TOYOTA WILL REPLACE THE STEERING INTERMEDIATE SHAFT AND INSPECT THE SLIDING YOKE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON JUNE 9, 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Apr 3, 2006
ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.
Consequence & remedy
Consequence: THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.
Nov 22, 2004
CERTAIN PASSENGER VEHICLES MAY BE EQUIPPED WITH AN IMPROPERLY DESIGNED BRAKE LIGHT SWITCH. A SILICON OXIDE BUILD-UP OCCURS ON THE CONTACTS INSIDE THE BRAKE LIGHT SWITCH, WHICH CAN MAKE IT INOPERABLE.
Consequence & remedy
Consequence: IF THE SWITCH IS INOPERABLE, THE BRAKE LIGHTS WILL NOT ILLUMINATE AND CAN INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE BRAKE LIGHT SWITCH. THE RECALL BEGAN DURING DECEMBER 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP13001 · Intermediate Steering Shaft Separation
Opened Feb 21, 2013 · Closed Apr 8, 2020
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Additional source detail variants (3)
Steering:column
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
PE05029 · Engine Stalling
Opened May 31, 2005 · Closed Oct 12, 2005
Status: closed (inferred from source dates) · Engine And Engine Cooling; Engine And Engine Cooling:engine; Unknown Or Other
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOLINE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Engine And Engine Cooling:engine
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOLINE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Engine And Engine Cooling
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOLINE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Unknown Or Other
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOLINE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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