NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
177 reportsClear category filter45,000 miles · Jul 23, 2015
Electrical System
TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT PANEL WOULD NOT ILLUMINATE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT POWER OFF AFTER THE ON/OFF SWITCH WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE MULTI FUNCTIONAL…
Read full complaint
TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT PANEL WOULD NOT ILLUMINATE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT POWER OFF AFTER THE ON/OFF SWITCH WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE MULTI FUNCTIONAL DISPLAY MULTI-METER AND THE POWER SWITCH WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE EXTENDED WARRANTY NO LONGER APPLIED TO THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA ODI #10736067
200,600 miles · Jul 9, 2015
Electrical SystemExterior LightingVehicle Speed Control
SPEEDOMETER & OTHER CONTROL INFORMATION DISPLAY WENT BLANK. PULLED OVER TO SIDE OF ROAD BUT UNABLE TO TURN OFF ENGINE. CONTACTED TOYOTA & WAS TOLD PROBLEM IS KNOWN & WARRANTY EXTEND TO 9 YEARS & UNLIMITED MILES. HOWEVER, MY VEHICLE IS OLDER THAN NINE YEARS, SO I MUST PAY ESTIMATE $1400 TO FIX & CAR WILL BE UNAVAILABLE FOR ESTIM…
Read full complaint
SPEEDOMETER & OTHER CONTROL INFORMATION DISPLAY WENT BLANK. PULLED OVER TO SIDE OF ROAD BUT UNABLE TO TURN OFF ENGINE. CONTACTED TOYOTA & WAS TOLD PROBLEM IS KNOWN & WARRANTY EXTEND TO 9 YEARS & UNLIMITED MILES. HOWEVER, MY VEHICLE IS OLDER THAN NINE YEARS, SO I MUST PAY ESTIMATE $1400 TO FIX & CAR WILL BE UNAVAILABLE FOR ESTIMATE 2 WEEKS. THE VEHICLE IS UNSAFE TO DRIVE, PRIOR TO THIS KNOWN PROBLEM OCCURRING CAR WAS OPERATING PERFECTLY ( AVERAGING 50 MPG PER TANK OF GAS, DOCUMENTED). THIS APPEARS TO BE A SAFETY PROBLEM THAT WAS KNOWN BY THE MANUFACTURER, HOWEVER THEY SEEMS TO BE TRYING TO HIDE THIS BY MAKING THE STATISTICAL ESTIMATE THAT BY EXTENDING THE WARRANTY THE MAJORITY OF THESE CARS WOULD BE OFF THE ROAD AND THEIR LAWYERS & LEGAL INSURANCE WOULD COST LESS THAN THE FEW HUMANS KILLS AFTER THIS ARBITRARY 9 YEAR RISK PERIOD. I COULD HAVE BEEN KILLED AS A RESULT OF THIS FAILURE! FORTUNATELY I WAS NOT, HOWEVER I AM LEFT WITH A VEHICLE THAT IS UNDRIVEABLE (WITH NO WARNING!) AND CAN ONLY BE REPAIRED BY TOYOTA AT A COST I AM NOT ABLE TO AFFORD!
NHTSA ODI #10733039
156,654 miles · Mar 20, 2015
Electrical System
THE DASHBOARD DISPLAY FAILED TO LIGHT UP, BUT THE CAR TURNED ON. IT DID GO INTO DRIVE, SO I DROVE MY DAUGHTER TO SCHOOL, THEN STOPPED TO CALL COGGIN TOYOTA AT THE AVENUES TO REPORT THE PROBLEM, BUT THE CAR WOULD NOT TURN OFF. THEY SAID IT WAS THE INSTRUMENT CLUSTER, A KNOWN PROBLEM WITH THE PRIUS AND FOR WHICH THERE WAS A TECHNI…
Read full complaint
THE DASHBOARD DISPLAY FAILED TO LIGHT UP, BUT THE CAR TURNED ON. IT DID GO INTO DRIVE, SO I DROVE MY DAUGHTER TO SCHOOL, THEN STOPPED TO CALL COGGIN TOYOTA AT THE AVENUES TO REPORT THE PROBLEM, BUT THE CAR WOULD NOT TURN OFF. THEY SAID IT WAS THE INSTRUMENT CLUSTER, A KNOWN PROBLEM WITH THE PRIUS AND FOR WHICH THERE WAS A TECHNICAL SERVICE BULLETIN AND A WARRANTY ENHANCEMENT, ALTHOUGH THAT "ENHANCEMENT" ENDED 9 YEARS AFTER THE VEHICLE WENT INTO SERVICE. I BROUGHT THE CAR IN RIGHT AWAY SINCE I COULDN'T TURN IT OFF. MY CAR IS 10 YEARS OLD. I CALLED TOYOTA TO COMPLAIN THAT I HAD NOT BEEN TOLD ABOUT THIS WHEN IT WAS STILL UNDER THE ENHANCED WARRANTY PERIOD (ALTHOUGH THEY HAVE RECORDS SAYING THEY MAILED SOMETHING) AND THAT IF I HAD KNOWN ABOUT THIS (AND APPARENTLY DOZENS OF OTHER PROBLEMS LOOMING OUT THERE FOR WHICH THERE ARE TSBS) ONE WEEK EARLIER WHEN I PAID OVER $3,000 TO HAVE THE HYBRID BATTERY ARRAY REPLACED, I MIGHT HAVE MADE A DIFFERENT CHOICE. MY BIGGEST COMPLAIN CENTERS ON BEING TOLD WHAT I BELIEVE WAS A LIE BY THE TOYOTA CUSTOMER SERVICE REP --[XXX] -- WHEN I PRESSED FOR WHY, IF THE MANUFACTURER KNOWS THE PART HAS A HIGH FAILURE RATE THAT IT'S WILLING TO TAKE RESPONSIBILITY FOR, DOES THAT ENHANCED WARRANTY PERIOD END? SHE TOLD ME THE GOVERNMENT OF CALIFORNIA AND OTHER STATES LIMITS THAT PERIOD TO 9 YEARS. SHE COULD NOT PROVIDE DOCUMENTATION OF THAT GOVERNMENT REGULATION, AND IT DOESN'T SOUND RIGHT THAT REGULATIONS IN CALIFORNIA (OR OTHER STATES) WOULD LIMIT THE TIME IT WOULD ALLOW A COMPANY TO OFFER REPAIRS TO ITS PRODUCT WITH AN ENHANCED WARRANTY. HAS THIS HAPPENED TO ANYONE ELSE AND WHAT CAN BE DONE ABOUT IT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10700735
105,000 miles · Jan 29, 2015
Electrical System
I HAVE BEEN HAVING A PROBLEM WITH MY PRIUS COMBINATION DISPLAY (DIGITAL DISPLAY THAT SHOWS THE SPEED, MILEAGE, FUEL LEVEL, CURRENT GEAR SELECTION, ETC.). SOMETIMES WHEN I TURN ON MY CAR, THE COMBINATION DISPLAY IS BLANK AND WILL NOT TURN ON. THE REST OF THE CAR TURNS ON, BUT THAT DISPLAY REMAINS BLANK. I CAN DRIVE THE CAR, BU…
Read full complaint
I HAVE BEEN HAVING A PROBLEM WITH MY PRIUS COMBINATION DISPLAY (DIGITAL DISPLAY THAT SHOWS THE SPEED, MILEAGE, FUEL LEVEL, CURRENT GEAR SELECTION, ETC.). SOMETIMES WHEN I TURN ON MY CAR, THE COMBINATION DISPLAY IS BLANK AND WILL NOT TURN ON. THE REST OF THE CAR TURNS ON, BUT THAT DISPLAY REMAINS BLANK. I CAN DRIVE THE CAR, BUT I CAN'T SEE MY SPEED, MILEAGE, OR WHAT GEAR THE CAR IS IN. THIS USUALLY HAPPENS WHEN IT IS COLD OUTSIDE (BELOW 50 DEGREES OR SO). WHEN THE PROBLEM FIRST CAME UP IN 2012, I WOULD TURN OFF THE CAR AND TURN IT BACK ON AND THE DISPLAY WOULD THEN WORK FINE. IT WAS VERY HARD TO REPEAT THE PROBLEM AND IT WAS QUITE INTERMITTENT. THIS WINTER (2014-2015) THE PROBLEM HAS COME BACK, BUT NOW THE DISPLAY WILL OFTEN NOT TURN BACK ON EVEN IF I POWER CYCLE THE CAR. THERE IS ANOTHER NEW RELATED PROBLEM. WHENEVER THE CAR SHOWS THIS DISPLAY PROBLEM, I THEN CANNOT TURN OFF THE CAR. I PRESS THE POWER BUTTON AND NOTHING HAPPENS. I EVEN TRIED TO HOLD IT DOWN FOR 3-10 SECONDS. THE CAR WILL NOT SHUT OFF. I HAVE TO USUALLY DISCONNECT THE BATTERY TO GET IT TO POWER DOWN. THIS PROBLEM HAS ME CONCERNED. NOT BEING ABLE TO SEE MY SPEED IS MY BIGGEST CONCERN. ALSO SINCE THE GEAR SHIFT LEVER ALWAYS RETURNS TO A RESET SPOT (IT DOESN'T STAY IN THE GEAR POSITION AFTER YOU SELECT YOUR GEAR) IT'S IMPOSSIBLE TO SEE WHAT GEAR THE VEHICLE IS IN. ALSO VERY CONCERNING. I TOOK IT TO THE DEALER AND THEY CONFIRMED THE PROBLEM/DEFECT. IT APPEARS THAT MANY OTHER OWNERS HAVE THIS SAME PROBLEM. I BELIEVE THERE IS A DEFECT IN THE MANUFACTURING OF THE DISPLAY/CIRCUIT BOARD. TOYOTA DID INITIALLY OFFER TO FIX THE PROBLEM, BUT BY THE TIME I COULD ACTUALLY REPEAT THE PROBLEM TO SHOW TO THE DEALER, THE OFFER HAD EXPIRED FOR ME TO GET IT REPAIRED. IT'S A SERIOUS ISSUE THAT I WANTED TO REPORT TO THE NHTSA. THANK YOU. *TR
NHTSA ODI #10679735
280,000 miles · Dec 30, 2014
Electrical System
TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. AFTER STARTING THE VEHICLE, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE GAUGES WERE DIFFICULT TO READ. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURRED, THE KEY FAILED TO BE REMOVED FROM THE IGNITION AND THE VEHICLE FAILED TO TURN OFF. THE V…
Read full complaint
TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. AFTER STARTING THE VEHICLE, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE GAUGES WERE DIFFICULT TO READ. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURRED, THE KEY FAILED TO BE REMOVED FROM THE IGNITION AND THE VEHICLE FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMBINATION METER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 280,000.
NHTSA ODI #10668948
155,000 miles · Dec 4, 2014
Electrical SystemExterior Lighting
THE RIGHT HEADLIGHT KEEPS GOING OUT AND AFTER WE TURN THE SWITCH BACK AND FORTH IT GOES BACK ON. THIS PAST WEEKEND IN A DRIVING RAIN STORM AT NIGHT, THE LIGHTS WENT COMPLETELY OUT ON A WINDY MOUNTAIN ROAD. I FLICKED THEM ON AND OFF SEVERAL TIMES AND THEY WOULD GO ON AND THEN GO OUT SHORTLY AFTERWARDS. NEITHER DIM OR BRIGHT WOULD…
Read full complaint
THE RIGHT HEADLIGHT KEEPS GOING OUT AND AFTER WE TURN THE SWITCH BACK AND FORTH IT GOES BACK ON. THIS PAST WEEKEND IN A DRIVING RAIN STORM AT NIGHT, THE LIGHTS WENT COMPLETELY OUT ON A WINDY MOUNTAIN ROAD. I FLICKED THEM ON AND OFF SEVERAL TIMES AND THEY WOULD GO ON AND THEN GO OUT SHORTLY AFTERWARDS. NEITHER DIM OR BRIGHT WOULD WORK. I ENDED UP HAVING TO PULL THE BRIGHT SIGNAL ON THE COLUMN BACK MANUALLY AND HOLD IT WHILE DRIVING THE LAST 45 MINUTES TO HOME. IT WAS VERY DANGEROUS FOR ABOUT 20 MILES IN THE RAIN AT NIGHT THE LIGHTS GOING IN AND OUT ON CURVES OR AGAINST ON COMING TRAFFIC, A HEAD-ON COULD HAVE OCCURRED EASILY. *TR
NHTSA ODI #10662185
121,000 miles · Apr 19, 2014
Electrical SystemExterior Lighting
I PURCHASED THIS VEHICLE IN DECEMBER 2012. EVER SINCE I HAVE HAD THIS PRIUS, I HAVE HAD ISSUES WITH THE FRONT DRIVERS SIDE HEADLIGHT TURNING OFF RANDOMLY. WHENEVER I TURN THE CAR ON, BOTH HEADLIGHTS ARE ALWAYS ON, BUT WHILE DRIVING, THE DRIVERS SIDE HEADLIGHT TURNS OFF. I TOOK IT TO CARFIX IN GARNER, NC AND THEY THOUGHT THAT IT …
Read full complaint
I PURCHASED THIS VEHICLE IN DECEMBER 2012. EVER SINCE I HAVE HAD THIS PRIUS, I HAVE HAD ISSUES WITH THE FRONT DRIVERS SIDE HEADLIGHT TURNING OFF RANDOMLY. WHENEVER I TURN THE CAR ON, BOTH HEADLIGHTS ARE ALWAYS ON, BUT WHILE DRIVING, THE DRIVERS SIDE HEADLIGHT TURNS OFF. I TOOK IT TO CARFIX IN GARNER, NC AND THEY THOUGHT THAT IT COULD BE THE HEADLIGHT, SO THEY RECOMMENDED CHANGING IT. I ENDED UP HAVING IT CHANGED BY A FAMILY FRIEND BECAUSE IT WAS CHEAPER TO DO IT THAT WAY. THE HEADLIGHT WAS STILL GIVING ME PROBLEMS AFTER BEING CHANGED, SO I TOOK IT TO THE LEITH TOYOTA DEALERSHIP IN RALEIGH, NC AND THEY SAID THAT THE HEADLIGHT THAT I PURCHASED FROM AUTOZONE WAS NOT THE CORRECT TYPE OF HEADLIGHT, SO THEY CHANGED IT AGAIN. EVEN AFTER THEY CHANGED IT, THE HEADLIGHT WAS STILL GOING ON AND OFF RANDOMLY. I TOOK IT BACK TO THE TOYOTA DEALERSHIP TODAY AND THEY SAID THAT IT SOUNDS LIKE SOME KIND OF WIRING ISSUE. I HAVE DONE SOME RESEARCH ON THE ISSUE AND HAVE SEEN RECALLS FOR 2005-2009 PRIUS' FOR THE SAME ISSUES, BUT SINCE MINE IS A 2004 IT DOES NOT FALL INTO THE RECALL CATEGORY. I BELIEVE THAT IT SHOULD BASED ON MY ISSUE COMPARED TO THAT AS WELL AS THE NUMBER OF OTHER COMPLAINTS ON THE INTERNET AND BLOGS THAT I HAVE FOUND. *TR
NHTSA ODI #10583665
150,900 miles · Nov 27, 2013
Electrical SystemExterior Lighting
PASSENGER HEADLAMP GOES OUT WHILE CAR IS BEING DRIVEN. DRIVER SIDE HEADLAMP REMAINS ON (ILLUMINATED). TURNING HEADLAMP SWITCH OFF AND ON CAUSES PASSENGER AND DRIVER SIDE HEADLAMP TO ILLUMINATE. ON RE-ILLUMINATION, PASSENGER SIDE HEADLAMP SOMETIMES APPEARS NORMAL AND AT OTHER TIMES APPEARS TO BE DIMMER, MORE YELLOWISH. DEALER…
Read full complaint
PASSENGER HEADLAMP GOES OUT WHILE CAR IS BEING DRIVEN. DRIVER SIDE HEADLAMP REMAINS ON (ILLUMINATED). TURNING HEADLAMP SWITCH OFF AND ON CAUSES PASSENGER AND DRIVER SIDE HEADLAMP TO ILLUMINATE. ON RE-ILLUMINATION, PASSENGER SIDE HEADLAMP SOMETIMES APPEARS NORMAL AND AT OTHER TIMES APPEARS TO BE DIMMER, MORE YELLOWISH. DEALER QUOTED REPLACEMENT HID BULB AND LABOR TO REPLACE WILL COST $225.00 TOTAL. *TR
NHTSA ODI #10554026
299,999 miles · Oct 23, 2013
Electrical System
ODOMETER STOPS WORKING AT 299,999 MILES. TOYOTA SAYS THERE IS NO FIX. *TR
NHTSA ODI #10549020
118,000 miles · Oct 17, 2013
Electrical SystemExterior Lighting
SAME INTERMITTENT HEADLIGHT PROBLEM POSTED HERE HUNDREDS OF TIMES. WHY IS TOYOTA ONLY FIXING 2006+ MODEL YEARS? THE SAME PROBLEM PLAGUES ALL MODEL YEARS. *TR
NHTSA ODI #10548336
Official recalls
6Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence & remedy
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Engine And Engine Cooling
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence & remedy
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Steering:gear Box:shaft Sector
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Steering
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
May 31, 2006
THE INTERMEDIATE SHAFT AND SLIDING YOKE IN THE ELECTRIC POWER STEERING SYSTEM CAN CRACK WHEN LARGE FORCES ARE APPLIED AND THE CONNECTION MAY SEPARATE OR THE SLEEVE MAY FRACTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF STEERING CONTROL OF THE VEHICLE.
Remedy: TOYOTA WILL REPLACE THE STEERING INTERMEDIATE SHAFT AND INSPECT THE SLIDING YOKE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON JUNE 9, 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Apr 3, 2006
ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.
Consequence & remedy
Consequence: THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.
Nov 22, 2004
CERTAIN PASSENGER VEHICLES MAY BE EQUIPPED WITH AN IMPROPERLY DESIGNED BRAKE LIGHT SWITCH. A SILICON OXIDE BUILD-UP OCCURS ON THE CONTACTS INSIDE THE BRAKE LIGHT SWITCH, WHICH CAN MAKE IT INOPERABLE.
Consequence & remedy
Consequence: IF THE SWITCH IS INOPERABLE, THE BRAKE LIGHTS WILL NOT ILLUMINATE AND CAN INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE BRAKE LIGHT SWITCH. THE RECALL BEGAN DURING DECEMBER 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP13001 · Intermediate Steering Shaft Separation
Opened Feb 21, 2013 · Closed Apr 8, 2020
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Additional source detail variants (3)
Steering:column
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
PE05029 · Engine Stalling
Opened May 31, 2005 · Closed Oct 12, 2005
Status: closed (inferred from source dates) · Engine And Engine Cooling; Engine And Engine Cooling:engine; Unknown Or Other
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOLINE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Engine And Engine Cooling:engine
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOLINE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Engine And Engine Cooling
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOLINE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Unknown Or Other
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOLINE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Illustration