2013 Toyota Prius V

OWN A 2013 PRIUS V. NOTICED ABOUT 5 TIMES OVER PAST 2 YEARS-WHEN CAR STARTS AFTER SITTING OVERNIGHT (12 HOURS) AND PUT INTO GEAR, CAR WILL ROLL BACK WHILE FOOT IS DEPRESSED ON BRAKE. AFTER A FEW FEET OF ROLLING AND PUMPING BRAKES, CAR WILL STOP.NO INJURIES OR DAMAGE SUSTAINED AS CAR WAS IN FLAT CARPORT. OVER PAST 6 MONTHS, BRAKING WHILE AT LOW SPEEDS (LESS THAN 5 MPH), PRODUCED A RHYTHMIC JERKING TYPE OF STOP. DEALERSHIP DIAGNOSED PROBLEM AS NEEDING REPLACEMENT OF BRAKE BOOSTER PUMP AND MASTER BOOSTER ASSEMBLY. DROVE CAR WITHOUT REPAIR FOR 1.5 MORE MONTHS WHEN ABS WARNING LIGHTS CAME ON WHILE ON THE FREEWAY. STOPPING DISTANCE GREATLY INCREASED AND NEED TO PRESS THE BRAKE DOWN HARD WAS A SIGNIFICANT DIFFERENCE. WROTE TO TOYOTA HEADQUARTERS AS WELL AS LOCAL SERVCO WHICH IS THE MAIN TOYOTA/LEXUS/SUBARU DEALER IN HAWAII. THEY DECLINED TO MY REQUEST TO REPAIR THE DEFECT AT NO CHARGE STATING CAR IS NOT COVERED UNDER THE ZJB CUSTOMER SUPPORT PROGRAM THAT TOYOTA ALREADY HAS IN PLACE FOR 2010-2015 PRIUS AND PRIUS PLUG IN (BUT NOT THE PRIUS V). DEALER STATES THE ZJB PROGRAM IS A "COURTESY" FOR THOSE COVERED VEHICLES. THIS IS A DEFECTIVE PART THAT TOYOTA AND SERVCO KNOWINGLY SOLD TO THE CONSUMER-IT IS A CONSUMER SAFETY ISSUE.

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO BRAKE, THE VEHICLE DID NOT STOP AND THE TIRE PRESSURE MONITORING SYSTEM, ANTI-LOCK, BRAKE, AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO JOHN ELWAY'S CROWN TOYOTA (1201 KETTERING DR, ONTARIO, CA 91761) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER/BRAKE BOOSTER PUMP AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE HAD A SOFTWARE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,853. THE CONSUMER STATED THE VEHICLE OVER HEATED. THE HYBRID BATTERY PACK NEEDED TO BE REPLACED AND THE WAS ALSO AN ISSUE CONCERNING THE ELECTRIC PUMP ASSEMBLY. A RECALL REPAIR WAS COMPLETED ON THE VEHICLE THAT CAUSED ISSUES WITH THE MASTER CYLINDER AND BRAKE BOOSTER PUMP ASSEMBLY. THE CONSUMER HAS SINCE NOT DRIVEN THE VEHICLE. *JS

THIS HAS HAPPENED FIVE TIMES NOW, THUS FAR ONLY ON A LEVEL SURFACE. STARTING WITH THE CAR OFF AND PARKED WITH THE PARKING BRAKE ON. I DEPRESS AND HOLD THE BRAKE PEDAL WITH MY RIGHT FOOT. START THE CAR BY PRESSING POWER. WHILE CONTINUING TO HOLD THE BRAKE PEDAL I DEPRESS AND RELEASE THE PARKING BRAKE TO DISENGAGE IT. THEN, STILL WITH MY FOOT ON THE BRAKE PEDAL, I SHIFT INTO REVERSE. INSTEAD OF REMAINING STILL THE CAR ROLLS BACKWARDS. IMMEDIATELY DEPRESSING THE BRAKE PEDAL FARTHER DOES NOT CAUSE ANY BRAKING. I HAVE INSTINCTIVELY REMOVED MY FOOT FROM THE PEDAL COMPLETELY AND THEN DEPRESSED THE PEDAL AGAIN. THE SECOND ATTEMPT HAS ALWAYS RESULTED IN BRAKING. FORTUNATELY THIS HAS OCCURRED ONLY WHEN THERE HAS BEEN NO TRAFFIC OR OBSTACLE BEHIND THE CAR BUT IT IS GREATLY CONCERNING, PARTICULARLY ON SAN FRANCISCO HILLS, TO WORRY THAT THE BRAKES WILL NOT FUNCTION WHEN SHIFTING INTO GEAR FROM PARK. FURTHER THERE SEEMS TO BE NO WARNING WHEN THE BRAKES MAY MALFUNCTION. I CAN ONLY TELL THE BRAKES AREN'T WORKING WHEN IT STARTS ROLLING BACKWARD UNDER POWER.

THE ABS/REGEN/HYDRAULIC BRAKING CONFLICT ON 3RD GEN PRIUS' PREVIOUSLY DOCUMENTED, IS GETTING WORSE AS MY CAR AGES. IT WAS ONLY SLIGHTLY APPARENT IN THE FIRST 2 YEARS BUT IS GETTING PROGRESSIVELY WORSE. THE BRAKES LET GO ON CONSTANT BRAKE PRESSURE WHEN THE FRONT WHEELS LOSE TRACTION: WET ROAD, BUMPS, TRAIN TRACKS, GRAVEL, UNEVEN ROAD SURFACE, SPEED BUMPS, ETC..PREVIOUS MODELS WERE SUBJECT TO A RECALL. BRAKE PROBLEM DOCUMENTED HERE: HTTP://TOYOTA-ALABAMA.COM/ALABAMA-ENGINEER-TACKLES-PRIUS-BRAKE-ISSUES-AND-DISCOVERS-POTHOLES/; THIS NOW OCCURS ON A DAILY BASIS, BUT I HAVE INPUTTED THE EVENT DATE AS 1/1/17.

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS V. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE BRAKES ACTIVATED INDEPENDENTLY AND CAUSED THE VEHICLE TO RAPIDLY DECELERATE. IN ADDITION, THE SEAT BELT TIGHTENED WITHOUT BEING USED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000....UPDATED 04/11/16 *BF *TR

WHILE TRAVELING ON A LOCAL INTERSTATE, I HAD TO USE THE BRAKES BECAUSE TRAFFIC IN FRONT OF ME HAD SLOWED. WHEN PRESSING THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR AND AT THE SAME TIME TWO DIFFERENT WARNING LIGHTS ON THE DASH ILLUMINATED; THE ABS LIGHT AND THE BRAKE FAILURE LIGHT. I MANAGED TO SLOW THE VEHICLE USING THE EMERGENCY BRAKE AND ENGINE COMPRESSION. CAR WAS TOWED TO A LOCAL TOYOTA DEALERSHIP AND THEY WAS NOT ABLE TO IDENTIFY THE PROBLEM. THEY STATE THAT WHEN THEY CHECKED THE CAR THE NEXT MORNING THE CAR HAD BRAKES. HOWEVER, WHEN THE SERVICE TECH PERFORMED A TEST DRIVE LATER THAT DAY, SHE WOULD NOT RELEASE THE VEHICLE BECAUSE AGAIN THE BRAKES FAILED BUT AGAIN WHEN FURTHER TESTED, THIS PRIUS AGAIN HAD NORMAL BRAKES. THE ECU SOFTWARE WAS UPDATED AND I WAS TOLD THAT WAS THE ISSUE BUT THAT IS NOT POSSIBLE. THE CAR IS UNSAFE TO DRIVE,. THIS ISSUE NEEDS TO BE INVESTIGATED BECAUSE IF THIS PRIUS HAS THE DEFECT SO DO OTHERS.