2013 Toyota Prius V

The contact owns a 2013 Toyota Prius V. The contact stated that while in reverse(R), the rear driver’s side tire became flat. Upon inspection, it was discovered that the rear axle had fractured due to rusting and corrosion, and had punctured the rear passenger’s side tire. The vehicle was towed to the local mechanic, who diagnosed that the rear axle was rusted and corroded and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was unknown.

Driving 2013 Prius V multiple lights suddenly came up on dash Brake System, ABS, Master Warning, SLIP indicator Safety put at severe risk while driving. These defective parts installed were never disclosed, or notified, by Toyota and put in severe risk for consumers to drive as a National Recall was NEVER issued. Toyota was called since this and refused to fix. Toyota acknowledges parts are defective yet refutes liability despite acknowledgment of defective parts. Defective parts never disclosed to me by any entity of Toyota including Dealerships/Corporate despite willful knowledge of national defective parts in model 2013 Prius V. This is a liable safety situation that can cause irreparable human life damage.

THE ENGINE OIL RUNS LOW BETWEEN OIL CHANGES AND NO WARNING LIGHTS ARE DISPLAYED. THE CAR WAS IN MOTION AND SHAKING AND JERKING OCCURRED. THE CAR WAS ON A CITY STREET. I ADDED THE APPROPRIATE TYPE AND WEIGHT OF OIL. IT HAS HAPPENED SEVERAL TIMES SINCE FIRST TIME BUT I CHECK IT REGULARLY. I KNOW ONE OTHER PRIUS V 5 2013 OWNER WHO HAS THE SAME ISSUE.

I WAS LEAVING WORK AND AS I GOT ON TO THE FREEWAY, I NOTICED THAT WHEN I PRESSED THE ACCELERATION, THE CAR WOULD REV AND JERK. DIDN'T THINK MUCH OF IT THINKING I WOULD MAKE IT HOME. BY TIME I MADE IT TO THE FREEWAY, MY CAR BEGAN TO REV LOUDLY AND I NOTICED I WAS LOOSING ACCELERATION. AROUND THIS TIME I WAS GOING ALMOST 65MPH. SO I PULLED OFF THE FREEWAY AND INSPECTED THE ENGINE, DIDN'T SEE ANYTHING OUT OF THE ORDINARY SO TRIED TO CRANK IT UP AGAIN. CAR CRUNK, 'READY' LIGHT CAME ON AND SO DID ELECTRIC VEHICLE MODE. AS THE CAR WENT START THE ENGINE, THE LOUD RATTLE AND SHAKING OF THE CAR COULD BE HEAR AND FELT. I WAS ABLE TO DRIVE ANOTHER HALF A MILE BEFORE THE CAR JUST SHUT DOWN. THEY CAR WOULD NOT DRIVE OVER 5 MILES PER HOUR. WHEN IT SHUT DOWN THE ENGINE BEGAN TO SMOKE SO I KNEW THAT COULD NOT BE GOOD. I TRIED TO TURN IT BACK ON AND AT THE POINT I NOTICED I COULD NOT PUT THE CAR INTO REVERSE NOR DRIVE. THE 'READY' LIGHT DID NOT COME ON AND I NO LONGER HAD POWER STEERING. THE FOLLOWING DAY I GOT IT TOWED TO THE MECHANIC AND WAS INFORMED THAT I HAD 'THREW A ROD.' I LOOKED AND SAW THAT OTHER OWNERS HAD SUBMITTED A COMPLAINT WITH VERY SIMILAR ISSUES. THOUGHT THAT SUBMITTING THIS WOULD BE EFFECTIVE AS IF THIS ISSUE PERSIST. THERE MAY NOT BE OTHER OWNERS WHO ARE LUCKY ENOUGH TO MAKE IT OFF THE FREEWAY WITHOUT HAVING ANY ACCELERATION POWER.

I WAS DRIVING AND PULLING OUT INTO THE ROAD AND UPON ACCELERATING THE CAR JUMPED AND THEN SUDDENLY STALLED - LUCKILY I WAS ABLE TO MOVE IT TO THE SIDE OF THE ROAD. AFTER RESTART THE CAR IS RUNNING SLOWLY AS FAR AS PICKUP AND ALL THE YELLOW LIGHTS ARE ON. IT SEEMS THIS WAS A RECALL IN OCT. 2018 AND I THINK NOW MY INVERTER IS BLOWN OR NOT WORKING. TAKING IT TO THE DEALERSHIP TO DIAGNOSE.

ON OCTOBER 31, MY WIFE AND SON WERE IN THE CAR APPROACHING A PARKING SPACE AFTER COMPLETING A 360 DEGREE TURN INTO THE PARKING SPACE. CAR SUDDENLY ACCELERATED AND JUMPED A 7" HIGH CURB BLOWING OUT THE RIGHT FRONT TIRE AND DAMAGING THE RIGHT REAR TIRE. CAR WAS TOWED TO THE TEAM TOYOTA IN GLEN MILLS WHO TOLD ME TO NOTIFY TOYOTA OF THE INCIDENT. TOYOTA CALLED ME ON NOVEMBER 2 AND GIVEN A COMPLETE DETAILED ACCOUNT OF THE INCIDENT. ON NOVEMBER 3, TOYOTA SENT AN AUTHORIZATION FORM TO DOWNLOAD THE EDR DATA WHICH WAS RETURNED ALONG WITH DIAGRAMS OF THE INCIDENT. ON NOVEMBER 4, BOSCH CONTACTED ME REQUESTING THE INFORMATION ALREADY SENT TO TOYOTA WHICH WAS SENT TO THEM. ON NOVEMBER 22, THE BOSCH REPRESENTATIVE WENT TO THE DEALERSHIP AND DOWNLOADED THE EDR DATA. ON 11/26/16 - RECEIVED REPORT FROM EAA ENGINEERING ANALYSIS. INDICATES THAT THE CAR ACCELERATED FROM 2.5 MPH TO 7.5 MPH IN 1.8 SEC. ACCELERATOR DEPRESSED TO 100% AND AT 98% AT IMPACT. THERE WAS NO POST CRASH INFORMATION IN THE REPORT . I HAVE CALLED TOYOTA THREE TIMES SINCE RECEIVING THE REPORT AND HAVE NOT BEEN ABLE TO SPEAK WITH THE CASE MANAGER NOR THE CLAIMS DEPARTMENT TO DATE. THEY INDICATE THAT I WON'T HEAR ANYTHING UNTIL JANUARY 5. IN THE MEANTIME I AM DRIVING A RENTAL CAR. *TR

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS V. WHENEVER THE VEHICLE WAS PLACED IN PARK, THE VEHICLE CONTINUED TO ROLL. THE CONTACT'S VEHICLE CRASHED INTO THE FRONT FENDER OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED, BUT THE STRUCTURE OF THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED WHEN THE BRAKE PEDAL WAS DEPRESSED, AND THE VEHICLE FAILED TO STOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.