IllustrationTHE DRIVER'S SIDE DOOR CHECK STOP HAS FAILED TWICE THROUGH NORMAL USE (OF OPENING AND CLOSING THE DOOR). I HAVE NEVER HAD A CAR WHERE THIS PART HAS FAILED EVEN ONCE. FIRST TIME WAS IN FEB OF 2017.
2015 Toyota Highlander
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2015 Toyota Highlander do not stand out strongly from the model-year median of 186.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Highlander years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
570–25K
2625–50K
1950–75K
1175–100K
7100–150K
4150K+
124 reports with mileage · 67 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
17 crash reports6 fire reports12 injury reports
What owners actually said
191 reportsFRONT DRIVER SEAT IS BROKEN , FRAME IS COMING THROUGH THE UPPER RIGHT SIDE OF THE SEAT IN THE FRONT OF THE SEAT STICKS INTO MY BACK
THE CAR'S ELECTRICAL NAVIGATION SYSTEM WILL GO HAYWIRE THEN REBOOT ITSELF WHILE DRIVING. YOU CAN NOT DO ANYTHING WITH THE SCREEN WHILE IT IS GOING HAYWIRE. I HAVE A VIDEO BUT COULD NOT UPLOAD IT. THIS HAPPENS A LOT.
TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 40-45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DRIFTED SAFELY OFF OF THE ROADWAY. THE IGNITION WAS CYCLED OFF AND ON; HOWEVER, THE FAILURE PERSISTED. ADDITIONALLY, WITH THE IGNITION IN THE OFF POSITION, THE CONTA…
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TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 40-45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DRIFTED SAFELY OFF OF THE ROADWAY. THE IGNITION WAS CYCLED OFF AND ON; HOWEVER, THE FAILURE PERSISTED. ADDITIONALLY, WITH THE IGNITION IN THE OFF POSITION, THE CONTACT WAS ABLE TO MANUALLY TURN THE STEERING WHEEL IN EITHER DIRECTION. WITH THE IGNITION IN THE ON POSITION, THE STEERING WHEEL REMAINED SEIZED IN ONE POSITION. THE VEHICLE WAS TOWED TO GALE TOYOTA (LOCATED AT 50 PALOMBA DR, ENFIELD, CT 06082, (860) 741-3761) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE MANUFACTURER WAS CONTACTED ON APRIL 24. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE. *BF*JB
AS I WAS PULLING INTO A PARKING SPACE AND APPLYING THE BRAKES, THE CAR UNEXPECTEDLY ACCELERATED AND HIT THE BUILDING WALL. SINCE I WAS PUZZLED BY WHAT HAPPENED, I READ SEVERAL ARTICLES ABOUT TOYOTA AUTOMOBILES DOING JUST THIS SAME THING. MOST OF THE ARTICLES COVERED TOYOTA AUTOMOBILES OLDER THAN MINE, I DID FIND SEVERAL RECENT…
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AS I WAS PULLING INTO A PARKING SPACE AND APPLYING THE BRAKES, THE CAR UNEXPECTEDLY ACCELERATED AND HIT THE BUILDING WALL. SINCE I WAS PUZZLED BY WHAT HAPPENED, I READ SEVERAL ARTICLES ABOUT TOYOTA AUTOMOBILES DOING JUST THIS SAME THING. MOST OF THE ARTICLES COVERED TOYOTA AUTOMOBILES OLDER THAN MINE, I DID FIND SEVERAL RECENT REPORTS, INCLUDING TWO THAT INVOLVED 2015 HIGHLANDER MODELS JUST LIKE MINE. I PLAN TO ALSO NOTIFY THE MANUFACTURER, TOYOTA.
TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE REAR POWER HATCHBACK DOOR MADE AN ABNORMAL NOISE WHEN BEING OPENED. IN ADDITION, THE DOOR ONLY OPENED HALFWAY. THE VEHICLE WAS TAKEN TO NALLEY TOYOTA OF ROSWELL (11130 ALPHARETTA HWY, ROSWELL, GA 30076, (404) 994-5422) WHERE THE CONTACT WAS INFORMED THAT…
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TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE REAR POWER HATCHBACK DOOR MADE AN ABNORMAL NOISE WHEN BEING OPENED. IN ADDITION, THE DOOR ONLY OPENED HALFWAY. THE VEHICLE WAS TAKEN TO NALLEY TOYOTA OF ROSWELL (11130 ALPHARETTA HWY, ROSWELL, GA 30076, (404) 994-5422) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,800.
IN 2017 I HAD MY PASSENGER SIDE REAR INNER LIGHT ASSEMBLY REPLACED DUE TO CONDENSATION AND NOW 2019 I AM HAVING TO REPLACE THE DRIVERS SIDE INNER LIGHT ASSEMBLY DUE TO CONDENSATION TO THE COST OF $235. TOYOTA BODYWORK SHOULD HOLD UP BETTER THAN THAT. THIS VEHICLE HAS NEVER BEEN WRECKED.
AFTER DRIVING A SHORT PERIOD OF TIME THE NAV UNIT WILL RESET ITSELF, SHORT OR LONG TRIPS MAY RESULT IN MULTIPLE OCCURANCESES
DRIVING AT 70MPH ON THE OHIO TURNPIKE TODAY 3/22/2019 AT APPROXIMATELY 6PM WE HEAR A LOUD BOOM. THIS SOUNDED LIKE WE WERE SHOT AT FROM A CORNFIELD. THEN WE HEARD SMALL FRAGMENTS OF GLASS ABOVE US BLOW INTO THE AIR. THERE WAS NO ROCKS OR WE WERE NOT UNDER A BRIDGE FOR SOMETHING TO FALL ON IT. IT WAS JUST AN EXPLODING GLASS AB…
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DRIVING AT 70MPH ON THE OHIO TURNPIKE TODAY 3/22/2019 AT APPROXIMATELY 6PM WE HEAR A LOUD BOOM. THIS SOUNDED LIKE WE WERE SHOT AT FROM A CORNFIELD. THEN WE HEARD SMALL FRAGMENTS OF GLASS ABOVE US BLOW INTO THE AIR. THERE WAS NO ROCKS OR WE WERE NOT UNDER A BRIDGE FOR SOMETHING TO FALL ON IT. IT WAS JUST AN EXPLODING GLASS ABOVE OUR HEAD IN THE PANORAMIC SUNROOF. SEE PICTURES VERY SCARY THIS SHOULD NOT HAVE HAPPENED.
TOUCH SCREENS AUDIO SYSTEM IS NOT WORKING FOR THE PASS TWO YEARS
Official recalls
115V144000 · Steering:electric Power Assist System
Mar 13, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 Rav4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.
Consequence & remedy
Consequence: An unexpected loss of power steering increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the serial number of the EPS ECU or steering column assembly. If the number is within the affected range, the EPS ECU will be replaced, free of charge. The recall began on May 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.