2015 Toyota Highlander

I PURCHASED THIS CAR 7-31-2015, BY 8-3-2015 I NOTICED THE WINDSHIELD AND PASSENGER SIDE WINDOWS LOOKED BADLY PITTED. I CALLED THE DEALERSHIP AND ON 8-7-2015 TOOK IT IN. THEY SAID IT WAS PITCH FROM A TREE AND AGREED TO DETAIL IT TO REMOVE THE SAP. I PICKED IT UP THE SAME DAY. THAT WAS NOT THE PROBLEM AS THE WINDOWS ARE STILL SHOWING PRISMS WHEN LIGHT COMES THROUGH. WHEN I CAME BACK ABOUT IT AGAIN 8-28-25015 THEY SAID THEY COULDN'T SEE IT AT ALL BUT DID PULL ANOTHER HIGHLANDER OUT THAT WAS JUST TAKEN OFF THE TRUCK, IT TOO HAD THE SAME ISSUES WITH THE PITTING, THE DEALER HAS AGREED TO REPLACE THE WINDSHIELD BUT NOT THE PASSENGER WINDOWS. I'M NOT HAPPY THAT I WAS SOLD A CAR WITH DEFECTIVE WINDOWS. IT IS A SAFETY HAZARD FOR NIGHT DRIVING OR WHEN THE SUN IS LOW. WHAT CAN I DO ABOUT THIS?

APRIL 24, 2015 [XXX] TO AN APPROPRIATE REPRESENTATIVE OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION: IN NOVEMBER 2014, I PURCHASED A TOYOTA HIGHLANDER LIMITED MODEL ID# [XXX]:. DURING FREEZING WEATHER THIS WINTER I DISCOVERED A DANGEROUS DESIGN FAULT RELATING TO THE VEHICLE. MUCH OF THE WINDSHIELD WIPERS CAN BE ENTRAPPED AND EMBEDDED IN ICE, AND THE DEFROSTER DOES NOT MELT ICE IN THAT AREA. THE WIPERS ARE INCAPACITATED. THE DEFROSTER CLEARS THE WINDSHIELD BUT DOES NOTHING TO FREE THE WIPERS FROM ICE. THAT WAS THE CASE FOR ME DURING FOUR DAYS OF FREEZING WEATHER. THERE IS AN AUXILIARY FUNCTION IN THE VEHICLE THAT ADDRESSES THE WINDSHIELD WIPERS. BUT THAT ONLY "BUMPS" THE ICE, IT DOES NOTHING TO MELT THE ICE. APPRECIATIVE OF YOUR APPROPRIATELY ADDRESSING THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR