2007 Toyota Highlander

I PURCHASED A USED 2007 TOYOTA HIGHLANDER HYBRID LESS THAN 2 YEARS AGO AND BECAUSE I WAS NOT THE ORIGINAL OWNER, I DID NOT RECEIVE AND RECALL NOTICES OR EXTENDED WARRANTY COVERAGE NOTICES. NOW MY BRAKES ARE FAILING AND IT HAS TO DO WITH THE BRAKE ACTUATOR ASSEMBLY THAT TOYOTA OFFERED TO REPAIR FREE UNDER THEIR "ENHANCEMENT" PROGRAM. I WAS UNAWARE OF THIS BECAUSE I AM NOT THE ORIGINAL OWNER AND NOW THE ENHANCEMENT PROGRAM HAS EXPIRED. AVERAGE COST OF THIS REPAIR IS $2,500-$3,000 AND I DO NOT HAVE THAT TYPE OF MONEY AND YET I NEED MY CAR DAILY TO WORK. AT SOME POINT THE BRAKES, AS CURRENTLY INDICATED ON THE DASHBOARD AND FROM THE SOUND THEY ARE MAKING, ARE GOING TO FAIL, RESULTING IN AN ACCIDENT. THEIR ENHANCEMENT PROGRAM WAS GOOD FOR 10 YEARS OR 150,000 MILES, WHICHEVER CAME FIRST SO I AM PAST THE 10 YEAR PERIOD. WHY DO THEY PUT LIMITS ON LIFE AND DEATH SAFETY ISSUES WITH THEIR CARS ? I NEED THE NHTSA'S HELP. THANK YOU.

THE BRAKE ACTUATOR FOR THE ABS SYSTEM FAILED AND NEEDED TO BE REPLACED. THIS WAS AND IS A KNOWN POTENTIAL PROBLEM BY THE TOYOTA COMPANY AS A RESULT OF MANY TOYOTA OWNERS REPLACING THEIR VEHICLE ACTUATORS DUE TO FAILURE BUT NO RECALLS HAVE BEEN ACTIVATED AND AVAILABLE FOR MY VEHICLE AS OF THIS CURRENT DATE. I FORTUNATELY DID NOT GET INTO AN ACCIDENT AS A RESULT BUT STOP USE OF THE VEHICLE AND HAD IT REPAIRED IMMEDIATELY BY A TOYOTA DEALERSHIP AT MY OWN EXPENSE. THIS WAS A VERY COSTLY EXPENSE I INCURRED BOTH IN THE ACTUATOR PART AND THE LABOR TO REPLACE IT. THE ACTUATOR AFFECTED THE BRAKE SYSTEM OF MY VEHICLE AND IS A MAJOR SAFETY ISSUE.

IN 2015 I WAS TOLD BY THE TOYOTA DEALER THAT MY ABS PUMP AND ACCUMULATOR NEEDED TO BE REPLACED. THAT WAS DONE AND I IMMEDIATELY STARTING HAVING PROBLEMS WITH THE BRAKES. TWO THINGS: (1) PER THE SERVICE REP, THIS REPLACEMENT NEEDED TO BE DONE DUE TO A PUMPING SOUND BEING EMITTED FROM THE ABS PUMP AFTER THE SUV WAS TURNED OFF. THE EXACT SAME NOISE STARTED UP WITHIN A FEW DAYS OF THE REPLACEMENT. I TOOK IT BACK TO THE DEALER AND POINTED THE NOISE OUT AND WAS TOLD THAT THAT NOISE WAS "NORMAL" (SIC) (2) IMMEDIATELY AFTER THE NEW ABS SYSTEM WAS INSTALLED, A SERIOUS DEFECT IN THE BRAKES APPEARED: AS I PULLED TO A STOP THE CAR WOULD SPEED UP OR SUDDENLY MOVE FORWARD AS IF I HAD STOPPED BRAKING. I WOULD HAVE TO READJUST MY BRAKING INSTANTLY TO KEEP FROM HAVING AN ACCIDENT. THIS HAS BEEN SCARY FOR YEARS. FOR YEARS BECAUSE EACH TIME I HAD THE CAR SERVICED AND BROUGHT THIS UP TO TOYOTA AND TEST DRIVES WERE PERFORMED, I WAS ALWAYS TOLD THAT THEY DIDN'T EXPERIENCE IT OR DIDN'T SEE IT OR SOME SUCH. TWICE THEY DID OTHER BRAKE WORK WHICH DID NOTHING TO SOLVE THE PROBLEM. LASTLY, I WAS RECENTLY DRIVING ON HIGHWAY US 19 AND ALL THE ABS AND BRAKE WARNINGS CAME ON AND A LOUD SCREECH STARTED AND CONTINUED -- ABSOLUTELY EAR SPLITTING. I PUT MY FOOT ON THE BRAKES AND THE PEDAL WENT WAY DOWN AND WITH EFFORT I WAS ABLE TO GET THE CFAR TO SLOW DOWN. THE POWER ASSIST HAD DISAPPEARED ALONG WITH THE ABS. THE MESSAGE IN THE READOUT STATES SOMETHING LIKE "VCS PROBLEM" OR ERROR -- I DON'T REMEMBER SITTING HERE WRITING THIS, BUT IT IS A VCS PROBLEM. I CALLED TOYOTA AND WAS TOLD THAT 6 MONTHS AFTER MY ABS SYSTEM WAS OVERHAULED, A SERVICE BULLETIN WAS ISSUED STATING THAT THE OLDER (MINE) ABS PUMPS HAVE CRACKS OR A CRACK IN THEM. I BELIEVE ANY AUTO WITH AN ABS SYSTEM WITH A CRACK IN THE PUMP BODY SHOULD BE RECALLED AND THOSE ABS SYSTEMS REPLACED AT THE COST OF THE TOYOTA.

HAZARDOUS SAFETY ISSUE. POSSIBLE MANUFACTURER DEFECT TO ELECTRICAL SYSTEM ON 2001-2007 TOYOTA HIGHLANDERS. WHILE DRIVING AT HIGH OR LOW RATE OF SPEED, THERE HAS BEEN MANY CLOSE CALLS OF BEING HIT FROM BEHIND DUE TO THE MANUFACTURER DEFECT TO THEIR ELECTRICAL COMPONENTS OR WIRING IN SPECIFIC TO REAR BRAKING LIGHTS. WHEN DEPRESSING THE BRAKE PEDAL THE REAR PASSENGER BRAKE LIGHTS DO NOT COME ON. LIGHT BULBS CHANGED, FUSE WAS CHECKED AND CONNECTORS CHECKED. THERE HAS BEEN MULTIPLE IDENTICAL RELATED ISSUES REPORTED BY CONSUMERS ON MANY BLOGS AND FORUMS ONLINE. ONLY REMEDY MENTIONED WAS TO HAVE THE TOYOTA DEALER TO REPLACE THE ELECTRICAL BRAKING COMPONENT OR CIRCUITRY. THIS SHOULD BE A RECALL FOR THE TOYOTA HIGHLANDER 2001-2007 ON THE CRITICAL BRAKING SYSTEMS ON THESE VEHICLES. WHY DO CONSUMERS HAVE TO PAY UPWARDS OF $400 TO REPLACE WHAT APPEARS TO BE A MANUFACTURER ISSUE. THIS IS A ACCIDENT MADE TO HAPPEN. ALSO DUE TO THEIR POOR DESIGN, THE VEHICLE CAN'T PASS THE STATE'S VEHICLE SAFETY INSPECTION.

2007 TOYOTA HIGHLANDER HYBRID LIMITED WAS EXPERIENCING CONCERNING BRAKES BEGINNING TO LURCH FORWARD, BRAKE PEDAL STIFFNESS, AND ASSOCIATED NOISE. IN SHORT, THE ISSUE IS A CRITICAL LOSS OF ASSISTED BRAKING. TOOK IT TO THE DEALERSHIP IN TEXAS AND WAS INSTRUCTED THAT THE ABS ACTUATOR HAD FAILED. MECHANIC INDICATED THAT THIS FAILURE IS FAIRLY COMMON IN TOYOTA HYBIRDS FROM 07 (BOTH HIGHLANDER AND CAMRY). THE HIGHLANDER ABS ACTUATOR COMPONENT IS IDENTICAL TO THE ABS ACTUATOR IN THE 2007 CAMRY HYBRID THAT WAS THE SUBJECT OF A NHTSA INVESTIGATION WHICH CULMINATED IN 2014 WITH TOYOTA ISSUING AN ENHANCED WARRANTY PROGRAM COVERING THE 2007 CAMRY HYBRID (NHTSA INVESTIGATION PE 14-001, CONDUCTED BY KAREEM HABIB). WAS INFORMED THAT OTHER OWNERS OF 2007 HIGHLANDER HYBRIDS HAD EXPERIENCED THE SAME PROBLEMS. A QUICK SEARCH ONLINE SHOWS THAT THESE ISSUES ARE QUITE UBIQUITOUS IN THE 07 HYBRID MODELS. THIS PRESENTS A SIGNIFICANT SAFETY ISSUE. I SUBSEQUENTLY RELOCATED FOR WORK TO THE WASHINGTON, DC AREA AND CALLED TOYOTA TO SEE IF THEY WOULD OFFER A FIX OR COVER THE REPAIR. WAS INSTRUCTED TO BRING THE CAR INTO A DIFFERENT DEALERSHIP. DEALERSHIP CONFIRMED THAT THE ISSUE IS A FAULTY ABS ACTUATOR (DESIGN DEFECT) AND THE COST OF REPAIR/REPLACEMENT WOULD BE $3506.02. DEALERSHIP SENT TOYOTA CORPORATE THE INFORMATION AND REQUESTED THAT THEY REPAIR BE COVERED. TOYOTA CORPORATE DENIED COVERAGE OF THE REPAIR. WAS ALSO INSTRUCTED BY TOYOTA CORPORATE THAT DESPITE THE FACT THEY HAD REQUESTED THAT I TAKE THE CAR INTO THE DEALERSHIP, I OWED $129.95 FOR THE MECHANICAL INSPECTION. THE FAILURE OF ASSISTED BRAKING PRESENTS A SIGNIFICANT SAFETY ISSUE. THIS ISSUE WAS RECOGNIZED BY NHTSA IN IT'S AFOREMENTIONED INVESTIGATION OF IDENTICAL FAILURES IN THE 2007 TOYOTA CAMRY HYBRID. I RESPECTFULLY REQUEST THAT NHTSA INITIATE AN INVESTIGATION INTO THE 07 HIGHLANDER HYBRID ABS ACTUATOR.

TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A LONGER DISTANCE TO STOP THE VEHICLE. THE VSC WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

I WAS DRIVING ON DOUBLE R BOULEVARD IN RENO AT ABOUT 35 MPH WHEN SUDDENLY LOSS BRAKES. I HAD TO PUSH VERY HARD ON THE BRAKE PEDAL AND THE BRAKE PEDAL STUMPED AND THE BRAKE LIGHT CAME ON. THE EMERGENCY BRAKE WAS NOT IN USE AND THE BRAKE WILL FOR A FEW SECONDS AND THEN NOT WORK. THIS HAPPENED REPEATEDLY. I MANAGE TO PARK THE CAR AT A NEARBY SMITH'S. MY HUSBAND TOOK THE CAR TO THE RENO TOYOTA (DEALER) , WHERE THEY TOLD US IT WAS THE MASTER CYLINDER AND THAT HAD TO BE REPLACED. THE NEXT DAY THEY TOLD US THE REPLACEMENT DIDN'T SOLVED THE PROBLEM AND THE BOOSTER HAD TO BE REPLACED, THIS PROBLEM SOUNDS VERY FAMILIAR TO THE RECALL OF TOYOTA ON 2004-2006 MODELS BUT TOYOTA WON'T ASSIST US WITH THE REPAIRS. WE ARE JUST THANKFUL THAT WERE NOT ON THE FREEWAY WITH OUR KIDS. THIS WAS A VERY SCARY SITUATION WHEN YOU REALIZE THERE ARE NO BRAKES TO STOP THE CAR. I WOULD LIKE TOYOTA TO BE RESPONSIBLE FOR THE REPAIRS OF THE DEFECTIVE PARTS ($1,750). *TR

TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH SHE ENGAGED THE BRAKES BUT THE VEHICLE WOULD NOT DECELERATE OR STOP. THE CONTACT THEN ENGAGED THE EMERGENCY BRAKE AND WAS ABLE TO STOP THE VEHICLE, WHICH WAS THEN TOWED TO THE DEALER FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER AND THE MASTER CYLINDER WOULD NEED TO BE REPAIRED. IN ADDITION, THERE WAS A LEAK IN THE MASTER CYLINDER. THE MANUFACTURER WAS NOTIFIED AND AGREED THAT THE FAILURE WAS NOT NORMAL WEAR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 73,933.