2003 Toyota Highlander

TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

MY DAUGHTER HAD PARKED HER CAR AT THE SCHOOL PARKING LOT ON 5/27/2014 AT 7:02 AM , SHE WENT TO SCHOOL STAYED THE WHOLE DAY AT SCHOOL , SHE WENT TO DANCE PRACTICE AFTER SHE GOT OUT AT ABOUT 3:30 PM SHE HEADED TO THE PARKING LOT TO GO HOME, SHE SAID AS SHE WAS APPROACHING THE VEHICLE SHE HIT THE ALARM TO OPEN THE DOOR BUT THE ALARM DID NOT GO OFF, SO SHE CONTINED TO GET CLOSER TO THE CAR AND SHE COULD SMELL SOMETHING BURNING WHEN SHE OPENED THE DOOR TO THE VEHICLE A CLOUD OF SMOKE CAME OUT , SHE STARTED COUGHING AND COULD NOT BELIEVE WHAT HAPPENED , SHE CALLED ME RIGHT AWAY HYSTERICALLY CRYING COULDNT EVEN TALK AND SHE WAS TELLING ME THAT HER CAR HAD BLOWN UP , I SAID WHAT YOUR CAR BLOW UP HOW COULD THAT BE ,I COULD NOT UNDERSTAND WHAT SHE WAS TELLING ME HOW CAN YOUR CAR BLOW UP? I WAS LIKE WHAT THE HECK !! I TOLD TO HER HANG ON AND IF SHE WAS OK I WAS ON MY WAY TO HER, I CALLED MY HUSBAND AND TOLD HIM AND HE HAD THE SAME REACTION AS ME LIKE WHAT?? . WHEN I ARRIVED TO THE SCHOOL I COULD NOT BELIEVE WHAT I SAW THE WHOLE DASHBOARD OF THE VEHICLE HAD CAUGHT ON FIRE CRACKED THE FRONT WINDOW GLASS, MELTED THE SUN VISORS AND THE WHOLE MIDDLE DASHBOARD WAS MELTED COMPLETELY. I HAD TO CALL THE POLICE AND FIRE I HAD NO CLUE IF THIS WAS GOING TO BLOW UP , WHEN THE FIREMEN CAME THEY WATERED IT DOWN AND LOOKED AT IT AND SAID THAT THERE WAS NO FOUL PLAY IT HAD LOOKED LIKE AN ELECTRICAL FIRE . WHAT COUD HAVE CAUSED THIS AND IMAGINE IF MY DAUGHTER WOULD HAVE BEEN DRIVING THE CAR WHEN THE FIRE OCCURED. *TR

I'VE HAD MY TOYOTA HIGHLANDER FOR ABOUT 11 YEARS NOW. I GOT IT AS BRAND NEW CAR AND I AM THE SINGLE OWNER AND WELL MAINTAINED CAR. AT ABOUT 138,000 MILES THE TEMPERATURE GAUGE STARTED GOING UP , ALMOST TO RED. IT WOULD GO UP AND THEN DOWN TO NORMAL AND REPEAT. TURNED OUT I BLEW A HEAD GASKET. WHILE IT WAS AT THE SHOP BEING REPAIRED THEY FOUND THAT THE HEAD BOLTS WERE STRIPPED WHICH IS A KNOWN PROBLEM WITH THIS YEAR ,MAKE AND TYPE OF ENGINE MY HIGHLANDER HAS. NOW THEY CAN IT WILL COST ME $4500 TO REBUILD THE ENGINE. REAL TOYOTA DESIGN PROBLEM, NEED ACTION AND SUPPORT FROM TOYOTA *JS

HEAD GASKET BOLTS STRIPPED OUT CAUSING COOLANT TO LEAK AND LOSS OF CYLINDER COMPRESSION. THIS OCCURRED ON A TOYOTA 2.4 LITER ENGINE. THIS IS A COMMON FAILURE MODE ON THESE ENGINES DUE TO A DESIGN DEFECT. THE THREAD FATIGUES AT THE INTAKE SIDE OF THE ENGINE BECAUSE THE MANIFOLD IS PLASTIC AND THERE IS A RUBBER INSULATOR BETWEEN THE MANIFOLD AND BLOCK WHICH TRAPS THE HEAT IN THAT PART OF THE BLOCK AND FATIGUES THE ALUMINUM THREADS ON THE HEAD BOLTS. THIS HAPPENS ON MANY MODELS FROM 2001-2006 THAT UTILIZE THE TOYOTA 2.4 LITER ALUMINUM ENGINE. THIS IS A $2,500-$5,000 REPAIR. TOYOTA HAS ISSUED A SERVICE BULLETIN ON THIS. I BELIEVE THEY SHOULD HAVE SOME RESPONSIBILITY IN FIXING THIS DESIGN PROBLEM. ENGINES SHOULDN'T FAIL AT 100,000 MILES WITHOUT CAUSE SUCH AS OVERLOADING OR ABUSE. I DON'T HAVE A TOW PACKAGE AND HAVE GARAGED THIS VEHICLE. THERE WAS NO CAUSE AND EFFECT. THIS FAILURE I'VE COME TO LEARN IS COMMON FOR THIS ENGINE. *TR

CYLINDER HEAD BOLTS SEPARATED FROM LOWER ENGINE BLOCK CAUSING A MAJOR COOLANT LEAK (ENG:2AZ-FE) HAD TO REPLACE ENGINE WITH A REMANUFACTURED ENGINE ONLY TO HAVE SAME PROBLEM AGAIN FORCING ME TO ONCE AGAIN REPLACE ENGINE WITH A REMANUFACTURED ENGINE AND THEIRS 22 COMPLAINTS ON CAR COMPLAINTS WEBSITE FOR SAME ISSUE, TOYOTA IS REFUSING RESPONSIBILITY. *TR