2015 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO VEHICLE ENTUNE SYSTEM CRASHING AND REBOOTING AT VARIOUS TIMES. *SMD THE CONSUMER STATED THE ENTUNE SYSTEM SCREEN FROZE WHILE THE VEHICLE WAS IN MOTION ON A STRAIGHT ROAD, MAKING A RIGHT OR LEFT TURN, AND SITTING IDLE IN TRAFFIC. THE SCREEN WOULD GO DARK AND RESET THE SYS…
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2015 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO VEHICLE ENTUNE SYSTEM CRASHING AND REBOOTING AT VARIOUS TIMES. *SMD THE CONSUMER STATED THE ENTUNE SYSTEM SCREEN FROZE WHILE THE VEHICLE WAS IN MOTION ON A STRAIGHT ROAD, MAKING A RIGHT OR LEFT TURN, AND SITTING IDLE IN TRAFFIC. THE SCREEN WOULD GO DARK AND RESET THE SYSTEM WHEN THE NAVIGATION FEATURE WAS IN USE WHETHER THE RADIO WAS ON OR OFF. IT WOULD LOSE THE NAVIGATION ROUTE. THE SCREEN WOULD LOOP BETWEEN THE TOYOTA SCREEN AND THE WELCOME SCREEN 3-4 TIMES THEN RESETS WITH THE DEFAULT SETTINGS. THE ENTUNE SYSTEM REBOOTED WHEN THE RADIO WAS ON AND NAVIGATION WAS OFF. WHEN THE RADIO WAS ON THE SOUND TURNED OFF THEN AFTER IT REBOOTED, THE RADIO TURNED BACK ON WITH THE SAME STATION. DURING THE FAILURES NO CELLPHONE OR BLUETOOTH IS CONNECTED TO THE SYSTEM. UPDATED 03/23/2017 *JS
NHTSA ODI #10918313
16,425 miles · Mar 3, 2017
Electrical SystemUnknown Or Other
THE HATCH CONTINUES TO FAIL EVEN AFTER THEY REPLACED "DEFECTIVE" PART. THE BATTERIES HAD TO BE REPLACED BECAUSE THEY HAD FAILED. ON 3/2/17 I WAS SITTING IN THE DRIVER SEAT WITH THE CAR IN PARK WITH THE ENGINE RUNNING AND SUDDENLY THE DRIVER SEAT MOVED ALL THE WAY FORWARD, THEN THE BACK STRAIGHTENED COMPLETELY AND THE SIDE VIEW …
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THE HATCH CONTINUES TO FAIL EVEN AFTER THEY REPLACED "DEFECTIVE" PART. THE BATTERIES HAD TO BE REPLACED BECAUSE THEY HAD FAILED. ON 3/2/17 I WAS SITTING IN THE DRIVER SEAT WITH THE CAR IN PARK WITH THE ENGINE RUNNING AND SUDDENLY THE DRIVER SEAT MOVED ALL THE WAY FORWARD, THEN THE BACK STRAIGHTENED COMPLETELY AND THE SIDE VIEW MIRRORS ADJUSTED ALL THE WAY UP. I PLACED A CALL TO THE DEALERSHIP AT 2:51PM, WAS TOLD I'D GET A CALL BACK. I DROVE THE CAR HOME WITH MY ADULT DAUGHTER. RADIO WAS OFF. WHEN I WAS STOPPED IN EITHER TRAFFIC OR A LIGHT WE COULD HEAR A MOTOR TRYING TO START. I MADE IT HOME SAFELY. I HAD THE CAR TOWED TO THE DEALERSHIP AND WAS ADVISED THAT SINCE THEY COULD NOT REPLICATE THE PROBLEM IT DIDN'T HAPPEN. THEY RETURNED THE CAR TO ME WITHOUT ANY DOCUMENTATION OF A COMPLAINT.
NHTSA ODI #10958546
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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