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2025 Toyota Grand Highlander

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 5 of 71 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Engine And Engine Cooling complaints

2 reports
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15,450 miles · Sep 14, 2026
Engine And Engine Cooling

The contact owns a 2025 Toyota Grand Highlander. The contact stated that while driving 70 MPH, the air conditioner failed to operate. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the condenser had failed and needed to be replaced. The dealer informed the …

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The contact owns a 2025 Toyota Grand Highlander. The contact stated that while driving 70 MPH, the air conditioner failed to operate. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the condenser had failed and needed to be replaced. The dealer informed the contact that the front grille had large open apertures and no protective screen between the grille or the heat exchangers. The vehicle was repaired. The contact stated that the failure was associated with NHTSA Investigation: DP26006 (Engine and Engine Cooling). The manufacturer was made aware of the failure by telephone, and a case was opened. The failure mileage was approximately 15,450.

NHTSA ODI #11764131

14,300 miles · Sep 8, 2026
Engine And Engine Cooling

The contact owns a 2025 Toyota Grand Highlander. The contact stated that while driving approximately 35 MPH, another vehicle struck a rock, and the rock went through the front grille of the vehicle and punctured the inverter radiator, causing a coolant leak and a loss of motive power. The message "Hybrid System Malfunction" was …

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The contact owns a 2025 Toyota Grand Highlander. The contact stated that while driving approximately 35 MPH, another vehicle struck a rock, and the rock went through the front grille of the vehicle and punctured the inverter radiator, causing a coolant leak and a loss of motive power. The message "Hybrid System Malfunction" was displayed following the loss of motive power. The vehicle was towed to a dealer, where it was diagnosed and determined that the inverter radiator had sustained a puncture and needed to be replaced. The vehicle was repaired. The contact associated the failure with NHTSA Action Number: DP26006 (Engine and Engine Cooling). The failure mileage was approximately 14,300.

NHTSA ODI #11762864

Official recalls

3

26V179000 · Equipment:other:labels

Mar 24, 2026

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy: Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.

25V744000 · Back Over Prevention:display Function

Oct 30, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V595000 · Electrical System: Instrument Cluster/panel

Sep 11, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Consequence & remedy

Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP26006 · Road Debris/rocks Damaging The Heat Exchangers

Opened Aug 20, 2026 · No close date supplied

Status: open (inferred from source dates) · Engine And Engine Cooling:cooling System

The Office of Defects Investigation (ODI) received a Petition dated July 20, 2026. The Petition requests an investigation of road debris / rocks damaging the heat exchangers in model year (MY) 2024-2026 Toyota Grand Highlander vehicles. The Petition contends that the Grand Highlander’s front-end grill has large, open apertures and no protective screen between the grill and the vehicle’s heat exchangers. The Petition further alleges that as a result, during normal driving, the damage to heat exchangers results in coolant leakage and sudden loss of propulsion. The Petitioner cites thirteen (13) complaints received by ODI alleging this failure, which, when added to the petitioner’s own complaint, bring the total under consideration at this time to fourteen (14). ODI will evaluate these complaints to determine if they are related to the failure cited in the Petition and conduct a technical review under 49 CFR Part 552. This Defect Petition is being opened to evaluate whether to grant or deny the petition. The petition can be reviewed at NHTSA.gov under ODI number 11754975.