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2024 Toyota Grand Highlander

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 231 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports1 fire reports3 injury reports

Suspension complaints

15 reports
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Mileage unknown · Apr 24, 2026
SteeringSuspension

When making turns under acceleration at various speeds, there is a noticeable clunk noise from the front section of the vehicle. The sound can be described as a coil that is being compressed/decompressed and creates the noise. The noise is heard when loading and unloading the steering wheel during a turn.

NHTSA ODI #11733491

Mileage unknown · Mar 10, 2026
EngineService BrakesSuspension

My car suddenly shook violently while at complete stop at a stop light. Also, the brake feels weird at times when slowing down.

NHTSA ODI #11723452

Mileage unknown · Jan 8, 2026
SteeringSuspension

When I turn to the left or right I hear a clicking/popping noise. Took it to the dealer and they said it was the CV axle. So they replaced the driver side. After the repair, it would make the same sound from time to time so I took it back in to the dealer(Northside Toyota in San Antonio, TX) they couldn't recreate the sound and …

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When I turn to the left or right I hear a clicking/popping noise. Took it to the dealer and they said it was the CV axle. So they replaced the driver side. After the repair, it would make the same sound from time to time so I took it back in to the dealer(Northside Toyota in San Antonio, TX) they couldn't recreate the sound and notated my account. This was all when the car had less than 30k miles. The grand highlander now has 47k miles and it is making the noises alot more. Im on a grand highlander forum and a lot of other owners are having the same issues. Some are already on their 3rd set of cv axles.

NHTSA ODI #11709793

Mileage unknown · Dec 29, 2025
Power TrainSuspension

I have taken my vehicle to Wilde Toyota (2 time) for the same issue . The car either moves/slids to the left or right. They adjusted the wheel alignment in November and now again I am having the same issue. Took the car again to Wilde Toyota and they are asking me for 185 USD for the wheel alignment. I told them this looks like…

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I have taken my vehicle to Wilde Toyota (2 time) for the same issue . The car either moves/slids to the left or right. They adjusted the wheel alignment in November and now again I am having the same issue. Took the car again to Wilde Toyota and they are asking me for 185 USD for the wheel alignment. I told them this looks like a drive train or suspension issue but there were hesitant to check it.

NHTSA ODI #11707549

Mileage unknown · Dec 8, 2025
Suspension

My car is a 2024 Grand Highlander I bought in May of last year. It currently has 20,000 miles on it. A few weeks ago I started hearing a knocking sound when I turned left or right. I looked at some Toyota forums and found that other people were having this issue and had to have both front axles replaced. I took my car to Toy…

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My car is a 2024 Grand Highlander I bought in May of last year. It currently has 20,000 miles on it. A few weeks ago I started hearing a knocking sound when I turned left or right. I looked at some Toyota forums and found that other people were having this issue and had to have both front axles replaced. I took my car to Toyota and sure enough, they said the parts they used to assemble the car were not machined properly and they replaced both of my front axles. Having said that, I have 2 issues. One, why hasn't a recall been issued on this. It seems as though quite a bit of people have had this problem and this is a big safety issue. There have been 2 other recalls, one about the screen going blank and airbags, but to me, axle is a much bigger safety issue, so why no recall on this? Also, the technician recommends an alignment after chaning the axles which I am expected to pay $150 for but this should be included since my axles should not need changing at 20,000 miles. They consider alignment normal wear and tear and not under warranty which I would normally agree with but I only need an aligmnent because they changed my axles.

NHTSA ODI #11703651

Mileage unknown · May 2, 2025
EngineService BrakesSuspension

When making a left or right turn in this vehicle, there is a distinct knocking or clicking sound coming from under the drivers foot area. Dealer reviewed CV axel and suspension and says everything looks fine. However, I have driven enough cars to know that a persistent knocking sound while turning is not normal. This appears to …

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When making a left or right turn in this vehicle, there is a distinct knocking or clicking sound coming from under the drivers foot area. Dealer reviewed CV axel and suspension and says everything looks fine. However, I have driven enough cars to know that a persistent knocking sound while turning is not normal. This appears to be an issue with multiple 2024 Grand Highlander owners.

NHTSA ODI #11658601

Mileage unknown · Feb 5, 2025
Power TrainSteeringSuspension

When making left or right turns loud knocking noise is heard until turn is completed and going straight.

NHTSA ODI #11641018

Mileage unknown · Jan 21, 2025
SteeringSuspension

Check axel joint problems. Every time the car turns either way there is a loud clicking sound. This could be a big problem because it is a steering system. It has been confirmed by the dealership and part are on order. They said it is not a safety issue but I feel the steering and axle is a big component and if it fails it could…

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Check axel joint problems. Every time the car turns either way there is a loud clicking sound. This could be a big problem because it is a steering system. It has been confirmed by the dealership and part are on order. They said it is not a safety issue but I feel the steering and axle is a big component and if it fails it could result in damage of property or life. This has not been inspected by the police or insurance only the dealership confirmed it. There are also many others with this type of vehicle having this problem. There were no warning lamps or anything to show something was wrong only the loud clicking noise.

NHTSA ODI #11637425

Mileage unknown · Nov 24, 2024
StructureSuspensionUnknown Or Other

Driving at low speeds through my neighborhood, when going on any bumpy road there is a terrible low bass noise. similar to a sub woofer very low bass. it is very annoying and distracting.

NHTSA ODI #11627132

Mileage unknown · Aug 30, 2024
Suspension

Vehicle has popping noise and can feel vibration under driver side pedal area when turning the vehicle. Reported to Toyota right after purchase and was told everything was okay but popping continues and has gotten worse over time.

NHTSA ODI #11611839

Official recalls

4

25V744000 · Back Over Prevention:display Function

Oct 30, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V595000 · Electrical System: Instrument Cluster/panel

Sep 11, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Consequence & remedy

Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

24V548000 · Equipment:other:labels

Jul 23, 2024

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

24V461000 · Air Bags:side/window:curtain

Jun 20, 2024

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.

Remedy: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP26006 · Road Debris/rocks Damaging The Heat Exchangers

Opened Aug 20, 2026 · No close date supplied

Status: open (inferred from source dates) · Engine And Engine Cooling:cooling System

The Office of Defects Investigation (ODI) received a Petition dated July 20, 2026. The Petition requests an investigation of road debris / rocks damaging the heat exchangers in model year (MY) 2024-2026 Toyota Grand Highlander vehicles. The Petition contends that the Grand Highlander’s front-end grill has large, open apertures and no protective screen between the grill and the vehicle’s heat exchangers. The Petition further alleges that as a result, during normal driving, the damage to heat exchangers results in coolant leakage and sudden loss of propulsion. The Petitioner cites thirteen (13) complaints received by ODI alleging this failure, which, when added to the petitioner’s own complaint, bring the total under consideration at this time to fourteen (14). ODI will evaluate these complaints to determine if they are related to the failure cited in the Petition and conduct a technical review under 49 CFR Part 552. This Defect Petition is being opened to evaluate whether to grant or deny the petition. The petition can be reviewed at NHTSA.gov under ODI number 11754975.