Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 2 of 17 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports0 injury reports
What owners actually said
17 reports
Mileage unknown · Jul 4, 2025
EnginePower Train
When starting into traffic from a dead stop - stop sign, merging, traffic light - the car hesitates acceleration. It stumbles and shudders like it has run out of gas for h n it has not. This puts me in danger when pulling out into traffic since the car does not take off properly. The car has 16,151 miles on it and this issue has…
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When starting into traffic from a dead stop - stop sign, merging, traffic light - the car hesitates acceleration. It stumbles and shudders like it has run out of gas for h n it has not. This puts me in danger when pulling out into traffic since the car does not take off properly. The car has 16,151 miles on it and this issue has begun within the last 60 days. It has had no previous problems. I have not yet taken it to a dealer. There are no warning lights lit wh n this happens. The date below is the most recent.
NHTSA ODI #11671241
Mileage unknown · Dec 3, 2024
EngineFuel/propulsion SystemUnknown Or Other
2024 Crown Platinum 5k miles. This incident has happened several times. The car will completely stall out, have no power, won’t move. It’s random at times and other times it after a stop sign, yield, or slow down in speed. When you go to give it gas you have to stick the gas pedal to the floor and pray it will go. It always come…
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2024 Crown Platinum 5k miles. This incident has happened several times. The car will completely stall out, have no power, won’t move. It’s random at times and other times it after a stop sign, yield, or slow down in speed. When you go to give it gas you have to stick the gas pedal to the floor and pray it will go. It always comes out of it, but takes a few seconds to get it together. It’s like it doesn’t know what mode it’s in- hybrid or power, so it sits and thinks about it. This could be deadly in the right situation.
NHTSA ODI #11628693
Mileage unknown · Sep 28, 2024
Service Brakes
When the car is cold the brake is applied, the start button is pushed, the engine starts. The transmission is set to either drive or reverse, the gas pedal is lightly pushed where the brake is still applied by the car. If acceleration further to get moving, the car lurches forward (startling the driver). I nearly hit my garage f…
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When the car is cold the brake is applied, the start button is pushed, the engine starts. The transmission is set to either drive or reverse, the gas pedal is lightly pushed where the brake is still applied by the car. If acceleration further to get moving, the car lurches forward (startling the driver). I nearly hit my garage front wall.
NHTSA ODI #11617027
Mileage unknown · Aug 9, 2024
Electrical SystemVehicle Speed Control
To whom it may concern, We purchased a brand-new car (2024 Toyota Crown Platinum Hybrid Max) from Fletcher Toyota in Joplin, MO for $50,000 USD around May or June of 2024. We have had 2 unresolved issues with the new car and the dealership has not resolved the issues even though it is under a bumper-to-bumper warranty. The 2 …
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To whom it may concern, We purchased a brand-new car (2024 Toyota Crown Platinum Hybrid Max) from Fletcher Toyota in Joplin, MO for $50,000 USD around May or June of 2024. We have had 2 unresolved issues with the new car and the dealership has not resolved the issues even though it is under a bumper-to-bumper warranty. The 2 issues are that the wireless phone charger in the car is malfunctioning and not working with any phone we put with it, and the second concern is the accelerator will randomly quit working which can be dangerous. This is our only car for transportation. I took the car to the dealership to be fixed and spoke with a service employee. He told us that the issues were not acting up at the time of the visit so he couldn't fix anything. I then insisted I take his mechanic on a test drive with me where both issues presented, and they reported they would file a claim with Toyota. After several days of not hearing anything, I called the Service department manager, who did not answer, so I left a voicemail, and he never returned my call. The dealership never offered a loaner vehicle, or any solutions. I then contacted Toyota cooperate to seek further assistance with my concerns on 07//31/2024 at 17:56 pm CST and spoke with a Toyota Customer Advocate. She promised that Corporate would call us within 1-2 business days to follow up. We have yet to be contacted by the dealership or corporate as of 08/09/2024. The case number for this case is: [XXX]. The car is under bumper-to-bumper warranty and the dealership and corporate will not contact us back or offer a loaner car or any solution. Please help, and thank you for your time, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11607659
Mileage unknown · Aug 7, 2024
EngineFuel/propulsion System
When driving off from a stop it seemed like my car was hesitating when pressing the gas. Has done this a few times now, the first time I was not sure if that happened or not. But after about the fifth time I’m like what’s going on. I have just over 4000 miles on my car. When you pull out in traffic and your car won’t pickup spee…
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When driving off from a stop it seemed like my car was hesitating when pressing the gas. Has done this a few times now, the first time I was not sure if that happened or not. But after about the fifth time I’m like what’s going on. I have just over 4000 miles on my car. When you pull out in traffic and your car won’t pickup speed you’re waiting for a rear end collision. I was reading online where others have had the same problem. When I go for my 5000 mile check will ask the dealer about it but I’m sure they will say no not any problems. Has happened more than 5 times now but not every time I am driving.
NHTSA ODI #11607126
Mileage unknown · Jul 30, 2024
Unknown Or Other
My AC stopped working in my brand new 2024 Toyota Crown car (only 2000 miles on it). I took it to the dealer and they are telling me that somehow a small rock from the road somehow damaged my air condenser. I am seeing this is a problem others have on the Toyota forum. Why is the air condenser not protected from small debris…
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My AC stopped working in my brand new 2024 Toyota Crown car (only 2000 miles on it). I took it to the dealer and they are telling me that somehow a small rock from the road somehow damaged my air condenser. I am seeing this is a problem others have on the Toyota forum. Why is the air condenser not protected from small debris? They are making me file an insurance claim instead of covering it under warranty and I find this absurd. I have not driven this car in gravel or off road. How do I go about having Toyota fix this issue, as how was I supposed to avoid this? It’s humanly impossible to prevent this issue from happening again if the condenser is not protected and a small rock sitting on the road can cause this much damage.
NHTSA ODI #11605525
4,997 miles · Jun 25, 2024
CommunicationCrash
The contact owns a 2024 Toyota Crown. The contact stated that while driving at 77MPH during rainy weather, the Proactive Driving Assistant (PDA) engaged due to it detecting a vehicle ahead however the system failed and undetected the vehicle while that vehicle was still present. Due to the failure, the vehicle increased in speed…
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The contact owns a 2024 Toyota Crown. The contact stated that while driving at 77MPH during rainy weather, the Proactive Driving Assistant (PDA) engaged due to it detecting a vehicle ahead however the system failed and undetected the vehicle while that vehicle was still present. Due to the failure, the vehicle increased in speed however the contact was able to depress the brake pedal and disengage the Proactive Driving Assistant (PDA) in order to avoid a crash. On another most recent occasion; the contact stated while driving at approximately 40MPH, with the cruise control activated the front camera sensor did not detect another vehicle driving ahead and to avoid a collision, the contact swerved to the shoulder of the road. The contact had collided with an unidentified object while attempting to avoid a crash. Partial of the front passenger view mirror and passenger side rear tire rim were damaged. No warning lights had illuminated. No police report was filed. No injuries were sustained. The vehicle was taken to a local dealer where it was diagnosed but no failures were identified. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,997.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Consequence & remedy
Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 Toyota Crown Problems, Complaints & Recalls | Skip That Year