2025 Toyota Corolla

I pulled into XXX drive way at 6:53pm XXX. By 7:12 pm we were on the phone with 911. My car alarm when off. I went over to my car. It was smoking had a bad smell it smelt like it was about to explode. It wouldn’t let me unlock the car. Finally after 5 minutes it finally unlocked there is literal flames on the driver side dash and floor board. We used a fire extinguisher it was still smoking so we put water on it. When the fire department finally showed up the dash was still 182 degrees. They used their high water power fire extinguisher. The battery was also unplugs before the fire was completely out. And state farm called a tow truck to take it to pohanka in Salisbury Md.

What component or system failed or malfunctioned, and is it available for inspection upon request? The wireless charging unit/electrical system failed. The unit is still in the vehicle and available for inspection upon request. How was your safety or the safety of others put at risk? While driving with all doors securely closed, the system displays false “door open” error messages and disables the wireless charging function. These false alerts distract the driver and could cause confusion or unsafe reactions. The issue undermines confidence in the reliability of the vehicle’s electrical and safety systems. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Toyota dealership confirmed the problem and reported replacing the wireless charging unit, but the defect persists. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes. The vehicle has been inspected by the Toyota dealership and reviewed by Toyota Customer Care. Toyota denied further assistance (Case #250811002888, letter dated August 21, 2025). Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Shortly after purchase, the vehicle displayed false “door open” messages when attempting to use the wireless charger. These warnings cause the system to stop charging and continue to appear despite the dealer’s attempted repair.

There is a persistent high-pitched noise coming from my vehicle, which has now led to significant physical symptoms including migraines, nausea, dizziness, and increased sensitivity to sound, has made driving a painful and unsafe experience. The problem occurs nonstop if the a/c or heat is on. The noise is high-frequency, sharp, and continuous, and appears to originate from within the dashboard area or HVAC components. I went to the dealership multiple times with this complaint and they claim it is normal operation. I did not hear the same issue in the cars they compared mine to, but after Toyota's refusal to address the issue i looked it up and there are other reports [XXX] ). When at the dealership, I am continually faced with dismissive responses from the service departments and technicians, who have failed to address the underlying cause of the sound. This sound creates a serious distraction while driving and has caused physical symptoms including headaches, nausea, ear discomfort, and dizziness. These symptoms impair my ability to concentrate and safely operate the vehicle. On longer drives, the effects intensify, increasing the risk of driver fatigue, disorientation, or even potential loss of control. I believe this presents a significant safety hazard, not only due to the physical impact on the driver, but also because it undermines focus and reaction time, especially in high-traffic or high-speed conditions. This issue should be investigated for potential defects in the HVAC design, acoustic insulation, or related components. Please investigate whether this condition is present in other vehicles of the same make/model and consider whether it warrants a safety recall or manufacturer intervention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Purchased 6/25 a 2025 Toyota Corolla LE with 16,000 miles as a Pre-Certified Gold Platinum. Car has a constant front end, ride side rattle that does not go away. Advised by dealership it is a manufacturer characteristic. Impossible on a new car and from a billion dollar manufacturer. I was advised to turn up my radio in order not to hear it. Dealership and or Toyota itself has not serviced the vehicle after attempts with the explanation that it is road safe. Well if road safe, how do you know when you don't say what the problem is other than a piece of metal clanking and no remedy by Toyota. So how do I know this vehicle is safe to drive?? No one helps. Words mean nothing and to then say raise radio volume therefore causing another road distraction. If the car can't be fixed than what? Is it really road worthy?

2025 Toyota Corolla SE Just wanted to bring attention to the gauge cluster (when the sun is streaming into the car) you cannot read the gauge cluster. The first picture is when the sun is streaming into the car - very hard to read. 2nd picture is upper left side with partial sun glare. 3rd pic is what it should look like all the time. The glass over the gauge cluster should be made out of some kind of anti glare glass so that the gauges are clearly visible all the time or gauge hood needs to be larger.