Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 73 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports1 fire reports1 injury reports
What owners actually said
73 reports
Mileage unknown · Sep 28, 2024
Electrical SystemUnknown Or Other
When using built in carplay navigation the gps will start drifting 10-20 feet from the highway into field or other highways causing it to reroute constantly. When phone is disconnected from CarPlay during the gps drifting current location will go back to right location on the phone. We tried connecting different phone to Corolla…
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When using built in carplay navigation the gps will start drifting 10-20 feet from the highway into field or other highways causing it to reroute constantly. When phone is disconnected from CarPlay during the gps drifting current location will go back to right location on the phone. We tried connecting different phone to Corolla all had the same issues. My other two cars Don’t have this issue using the phones. Dealers won’t address the issue
NHTSA ODI #11616991
Mileage unknown · Sep 12, 2024
Exterior Lighting
I would like to raise a concern regarding the headlight shadow issue in the 2023 Toyota Corolla. Specifically, there are noticeable dark spots or shadows when using the low beams, which significantly obscure portions of the road during night driving. I believe this is a design flaw in the vehicle’s lighting system. My parents, a…
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I would like to raise a concern regarding the headlight shadow issue in the 2023 Toyota Corolla. Specifically, there are noticeable dark spots or shadows when using the low beams, which significantly obscure portions of the road during night driving. I believe this is a design flaw in the vehicle’s lighting system. My parents, aged [XXX] and [XXX] , have found this shadow effect to be particularly challenging, making it difficult and unsafe for them to drive at night. Additionally, I understand that many other 2023 Toyota Corolla owners have expressed similar complaints, which further suggests this issue is widespread and deserves attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11614122
Mileage unknown · Aug 12, 2024
Air Bags
Recall fixed 8/10/24. Please update NHTSA system.
NHTSA ODI #11608092
Mileage unknown · Aug 12, 2024
Electrical SystemUnknown Or OtherVisibility/wiper
Volume of media from certain apps can't be adjusted. The vehicle says that if media is not playing, the volume can't be adjusted. This can cause distraction while driving and increase risk of a crash. Specific application where this is the case: Youtube audio through an Android Auto connection. Yes it is available for inspectio…
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Volume of media from certain apps can't be adjusted. The vehicle says that if media is not playing, the volume can't be adjusted. This can cause distraction while driving and increase risk of a crash. Specific application where this is the case: Youtube audio through an Android Auto connection. Yes it is available for inspection. My safety and the safety of others is at risk, because all Toyota models with this infotainment system function the same way. Drivers may choose to become distracted by their mobile device while trying to adjust the media volume, risking a crash. The problem has not been reproduced or confirmed by dealer, however it would be very easy for me to do so. The vehicle has not been inspected by any party outside of the Toyota dealership. When attempting to adjust the volume, the volume level will appear as a numerical value in the infotainment screen ONLY IF there is currently "audio" playing. If there is no "audio" playing, an error message will appear telling the occupant to begin playing audio to adjust the volume. This becomes an issue when using an app like YouTube to play audio. With YouTube Premium, you can set a playlist of music, videos, or podcasts to listen to with the screen of your mobile device off. However, the infotainment system will not detect the audio the speakers is playing AS AUDIO, and will not adjust the volume. This leaves the driver with no choice but to pay for a Spotify, Sirius XM or Youtube Music subscription in order to listen to music or media and adjust the volume safely. Reproduction: Start vehicle. Start Android Auto. Start playing media through YouTube. Attempt to adjust media volume using the dial or buttons in the vehicle. Error message should appear. Only way to adjust volume is to switch to FM/AM Radio, play Spotify or other app to adjust volume and then resume YouTube media (REQUIRES TOUCHING PHONE), or don't use Android Auto and pay for Toyota GPS. HOW TO FIX: Allow volume adjustment at all times.
NHTSA ODI #11607954
Mileage unknown · Jul 19, 2024
EngineFuel/propulsion System
Fuel Injector failed, causing the engine to run extremely rich, misfire, and cause severe drivability issues. Issue occurred just outside vehicle base warranty. Problem was verified and confirmed by vehicle dealership. MIL was illuminated when drivability issue and malfunction started.
NHTSA ODI #11603375
Mileage unknown · Jul 18, 2024
Air BagsCrashInjury
I was in a extremely bad accident, I was parked waiting for the light to turn green, when i felt a massive bang from the back and glided me to the next car, car was totaled and the car was saying the airbags deployed and none deployed at all. There was 4 passengers in total and at the very least one should have deployed.
NHTSA ODI #11603291
Mileage unknown · Apr 15, 2024
Electrical System
See attached document for complaint
NHTSA ODI #11583039
Mileage unknown · Apr 8, 2024
Lane DepartureSteeringCrash
I was Useing the lane keeping assist and steering assist. i was driving down the hyw and parts of the solid white line to the right of me was faded or missing with no sholders. a wide truck that was about to pass me going the opposite direction had crossed over the center lane line and the stearing assist jolted me to the righ…
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I was Useing the lane keeping assist and steering assist. i was driving down the hyw and parts of the solid white line to the right of me was faded or missing with no sholders. a wide truck that was about to pass me going the opposite direction had crossed over the center lane line and the stearing assist jolted me to the right where there was no visible line as i tryed to turn the steerting wheel to the left the assist jolted me to the right as the line became visible again causing us to go in to a big ditch
NHTSA ODI #11581787
Mileage unknown · Jan 8, 2024
Steering
The contact rented a 2023 Toyota Corolla from Avis Car Rental Company located at 6520 McNair Cir, Sacramento, CA 95837. The contact stated that while renting the vehicle, she became aware that the VIN was included in NHTSA Campaign Number: 23V480000 (Steering). The contact had not experienced a failure. The contact stated that …
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The contact rented a 2023 Toyota Corolla from Avis Car Rental Company located at 6520 McNair Cir, Sacramento, CA 95837. The contact stated that while renting the vehicle, she became aware that the VIN was included in NHTSA Campaign Number: 23V480000 (Steering). The contact had not experienced a failure. The contact stated that upon returning the vehicle, she informed Avis Rental Company that the VIN was included in a recall; however, the recall repair was not performed on the vehicle.
NHTSA ODI #11564247
Mileage unknown · Jan 5, 2024
Exterior Lighting
I purchased this car new from Toyota. The first time I drove it at night the lights were not bright enough. You don't test drive them at night. They are OK if you are driving in the city where it is all lit up. On darker freeways and roads, the lights are horrible, even if the bright lights are on. I live in East San Diego, Blo…
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I purchased this car new from Toyota. The first time I drove it at night the lights were not bright enough. You don't test drive them at night. They are OK if you are driving in the city where it is all lit up. On darker freeways and roads, the lights are horrible, even if the bright lights are on. I live in East San Diego, Blossom Valley, it is dangerous! I paid cash for this car, I took it to the dealership right away. They were rude to me, They said they were new led lights, bulbs can't be changed. When I'm turning it is dark. I've had a new car every 3 years, and never had horrible lighting. Toyota doesn't care.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla and Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.
Consequence & remedy
Consequence: A steering shaft that detaches can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will replace the intermediate steering shaft, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TB13/24TA13.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗