2022 Toyota Corolla

The contact rented a 2022 Toyota Corolla. The contact stated while driving 65 MPH with the cruise control activated, the vehicle independently accelerated without warning. The contact attempted to cancel the cruise control but was unable to. The contact was forced to depress the brake pedal to slow the vehicle and disengage the cruise control. The contact attempted to engage the cruise control for a second time however, the failure recurred. The vehicle was returned to the rental facility and the contact alerted the agent of the failure. The contact stated that the agent offered no assistance. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 5,474. The VIN was not available.

Vehicle's cruise control got stuck and would not turn off by the brake, the cruise control off button. The only way it would shut off is by swtitching the car into “B-(Low Gear/Engine Braking). Was cruising at 70 mph, and then the cruise control kept speeding the vehicle up to 100 mph, until I switched it into the “B”-(Low Gear/Engine Braking). Now if I wasn’t familiar with this type of car this could have been a tragedy that could have taken place on August 01, 2022.