The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. Th…
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The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The contact then refilled gas in the vehicle with assistance and was able to restart the vehicle. However, the failure reoccurred while driving and the vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact was able to restart the vehicle and drove to his residence. The contact stated while at a complete stop, another vehicle driving at 45 MPH crashed into the rear end of his vehicle. The air bags failed to deploy and the seat belts failed to engage. The contact sustained soreness and bruises on the upper and lower back and on the right arm and right shoulder. The passenger occupying the front passenger seat sustained head and neck injuries from slamming their face on the dashboard. The passenger occupying the rear passenger seat sustained whiplash, and neck and back injuries. The contact was able to drive to a hospital where the two passengers and himself received medical assistance. A police report was filed. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,000.
NHTSA ODI #11464041
Mileage unknown · Mar 11, 2022
EngineFuel/propulsion SystemSuspension
Unknown engine runs really poor at idle I was ac is and is really loud transmission jerks and spark plugs replaced
NHTSA ODI #11456342
Mileage unknown · Jan 18, 2022
EngineFuel/propulsion System
Fuel is not filling up all the way. Fuel has once splashed out when stopped automatically. Used to have around 445 miles per tank, but now around 395. It had started around 59000 miles. I have had the dealership inspect and see if their were engine codes but there weren’t any. The time and care shouldn’t stop just because the ch…
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Fuel is not filling up all the way. Fuel has once splashed out when stopped automatically. Used to have around 445 miles per tank, but now around 395. It had started around 59000 miles. I have had the dealership inspect and see if their were engine codes but there weren’t any. The time and care shouldn’t stop just because the check engine light isn't on as it may be a safety or mechanical issue in the future. I would like my car to be looked into as it may be in line with the fuel pump issues on the 2018 Camry, a family member owned one that was recalled for a fuel pump replacement so maybe a Corolla wouldn’t be to uncommon as well to have a know problem from the same company. I present with the utmost respect and hope I can get assistance and guidance on this minor issue as of now. Thank you for taking the time to read. Best Regards, A Toyota Corolla Hatchback Owner.
NHTSA ODI #11447808
12,800 miles · Aug 18, 2020
Engine
TL* THE CONTACT LEASED A 2019 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE THE CRUISE-CONTROL WAS ACTIVATED AND GOING DOWNHILL, THE RPMS ROSE TO 1800 RPM AND TO 4000 OR TO 5000 RPM. THE CONTACT STATED THAT TO PREVENT THE FAILURE HE HAD TO TURN OF THE CRUISE-CONTROL OR DEPRESS THE ACCELERATOR PEDAL. NO WARNING INDICATOR LIGHTS W…
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TL* THE CONTACT LEASED A 2019 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE THE CRUISE-CONTROL WAS ACTIVATED AND GOING DOWNHILL, THE RPMS ROSE TO 1800 RPM AND TO 4000 OR TO 5000 RPM. THE CONTACT STATED THAT TO PREVENT THE FAILURE HE HAD TO TURN OF THE CRUISE-CONTROL OR DEPRESS THE ACCELERATOR PEDAL. NO WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FUEL ECONOMY WAS AFFECTED BY THE FAILURE. THE VEHICLE WAS TAKEN TO WESTBURY TOYOTA (1121 OLD COUNTRY RD, WESTBURY, NY 11590), WHERE THE VEHICLE WAS TEST DRIVEN AND THE MECHANIC DUPLICATE THE ISSUE BUT INDICATED ON THE PAPERWORK THAT THE ISSUE WAS NORMAL VEHICLE OPERATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,800.
NHTSA ODI #11350002
10,000 miles · Jun 10, 2020
EngineFuel System, Gasoline
TL* THE CONTACT OWNS A 2019 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THE VEHICLE FAILED TO START UP. ADDITIONALLY, THE VEHICLE FAILED TO SHIFT OUT OF PARK WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTU…
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TL* THE CONTACT OWNS A 2019 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THE VEHICLE FAILED TO START UP. ADDITIONALLY, THE VEHICLE FAILED TO SHIFT OUT OF PARK WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO SLOANE TOYOTA OF GLENSIDE (503 N EASTON RD, GLENSIDE, PA 19038, (215) 885-5400) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11328139
4,000 miles · Jun 7, 2020
EngineFuel/propulsion System
WE HAVE BEEN NOTICING IT FOR A WHILE KNOW BOTH MY PARTNER AND I THE CAR STALL'S ON OCCASIONS OR DOES NOT REACT WHEN YOU ARE TRYING TO ACCELERATE IN THE FREEWAY. CHECKED WITH TOYOTA BUT SAID NO RECALLS BUT THERE IS SOMETHING DEFINITELY NOT WORKING CORRECTLY.
NHTSA ODI #11327657
6,000 miles · Apr 27, 2020
Engine
TL* THE CONTACT OWNS A 2019 TOYOTA COROLLA. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 30 MPH AND UP, THE VEHICLE WOULD SEEM TO REV UP EXCESSIVELY, AS IF THEY HAD A LARGE ENGINE. THE FAILURE OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A CERTIFIED MECHANIC OR DEALER. THE VE…
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TL* THE CONTACT OWNS A 2019 TOYOTA COROLLA. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 30 MPH AND UP, THE VEHICLE WOULD SEEM TO REV UP EXCESSIVELY, AS IF THEY HAD A LARGE ENGINE. THE FAILURE OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A CERTIFIED MECHANIC OR DEALER. THE VEHICLE HAD NOT BEEN OFFICIALLY DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
NHTSA ODI #11322361
Mileage unknown · Mar 29, 2019
Engine
ON MARCH 2, 2019 I PURCHASED A BRAND NEW 2019 TOYOTA HATCHBACK FROM TOYOTA OF RICHARDSON. AFTER ONLY OWNING THE CAR FOR 3 WEEKS I RECEIVED A NOTICE FROM MY VEHICLE'S ALERT SYSTEM THAT THERE WAS A SAFETY RECALL ON IT. I WAS NEVER TOLD THIS BY THE AUTO DEALER OR BY TOYOTA. THE RECALL WAS DUE TO AN ERROR WITH THE MANUFACTURING O…
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ON MARCH 2, 2019 I PURCHASED A BRAND NEW 2019 TOYOTA HATCHBACK FROM TOYOTA OF RICHARDSON. AFTER ONLY OWNING THE CAR FOR 3 WEEKS I RECEIVED A NOTICE FROM MY VEHICLE'S ALERT SYSTEM THAT THERE WAS A SAFETY RECALL ON IT. I WAS NEVER TOLD THIS BY THE AUTO DEALER OR BY TOYOTA. THE RECALL WAS DUE TO AN ERROR WITH THE MANUFACTURING OF THE VEHICLE. IN RESEARCHING THIS, I FOUND THAT IN DECEMBER OF 2018 THIS RECALL WAS PUBLICIZED ON THE WORLD WIDE WEB AND WITH NHTSA. THE TORQUE CONVERTERS IS DEFECTIVE AND COULD CAUSE A CRASH WHEN THE CAR HAS RAPID ACCELERATION. THE VEHICLE COULD SUDDENLY LOSE POWER WHILE DRIVING. MY DAUGHTER, WHO IS THE CO-OWNER OF THIS VEHICLE, IS THE PRIMARY DRIVER. SHE HAS 4 CHILDREN, IN WHICH ONE IS HANDICAPPED. SHE AND HER CHILDREN HAS BEEN AT RISK WHEN DRIVING AND/OR RIDING IN THIS VEHICLE SINCE THE PURCHASE DATE. SO, FOR 3 WEEKS MY FAMILY WAS AT RISK OF HAVING AN AUTO ACCIDENT DUE TO A MANUFACTURER'S DEFAULT IN WHICH A RECALL WAS ISSUED 3 MONTH PRIOR TO THE PURCHASE OF THIS VEHICLE! YET THE DEALER DID NOT TAKE THE TIME TO FIX THIS PROBLEM PRIOR TO OUR PURCHASE. THIS IS RIDICULOUS!!
NHTSA ODI #11192348
9,179 miles · Mar 7, 2019
EnginePower Train
TL* THE CONTACT CALLED ON BEHALF OF HER NIECE WHO OWNS A 2019 TOYOTA COROLLA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE FOR APPROXIMATELY TEN MINUTES. ONCE THE VEHICLE WAS RESTARTED, THE DRIVER SHIFTED INTO DRIVE, BUT THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS TAK…
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TL* THE CONTACT CALLED ON BEHALF OF HER NIECE WHO OWNS A 2019 TOYOTA COROLLA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE FOR APPROXIMATELY TEN MINUTES. ONCE THE VEHICLE WAS RESTARTED, THE DRIVER SHIFTED INTO DRIVE, BUT THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS TAKEN TO CLASSIC TOYOTA (LOCATED AT 1717 W SW LOOP 323, TYLER, TX 75701, (903) 579-0655), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,179.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Consequence & remedy
Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota Corolla hatchback vehicles equipped with Continuously Variable Transmissions (CVT). The pump impeller blades within the torque converter may detach, especially when driven under high load, potentially causing a vehicle stall.
Consequence & remedy
Consequence: A vehicle stall, especially when driving a high rate of speed, can increase the risk of a crash.
Remedy: Toyota has notified owners, and dealers will replace the CVT and torque converter, free of charge. The recall began April 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J17/J07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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