NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
269 reports15,678 miles · Oct 19, 2015
Engine
I HAVE ATTEMPTED FOR THE LAST 14 MONTHS TO GET A NOISE FIXED WHEN MY CAR STARTS UP. I HAVE MADE 10 REPAIR EFFORTS WITH TOYOTA AND TOYOTA CORPORATE. I HAVE FILED LEMON LAW ON MY CAR AND TOYOTA HAS SENT ME LETTERS TWICE STATING THEY HAVE REVIEWED MY REPAIR ORDERS, INSPECTED THE CAR, AND IT IS WORKING AS DESIGNED. WHILE THE LETTERS…
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I HAVE ATTEMPTED FOR THE LAST 14 MONTHS TO GET A NOISE FIXED WHEN MY CAR STARTS UP. I HAVE MADE 10 REPAIR EFFORTS WITH TOYOTA AND TOYOTA CORPORATE. I HAVE FILED LEMON LAW ON MY CAR AND TOYOTA HAS SENT ME LETTERS TWICE STATING THEY HAVE REVIEWED MY REPAIR ORDERS, INSPECTED THE CAR, AND IT IS WORKING AS DESIGNED. WHILE THE LETTERS ARE BEING SENT TO ME I HAVE OPEN APPOINTMENTS TO GET THE CAR REPAIRED FOR THIS ISSUE. I CALLED THE TOYOTA FIELD REP AND HE STATED THAT MY CASE IS CLOSED BECAUSE THEY DO NOT KNOW WHAT IS WRONG WITH MY CAR. THE NOISE HAPPENS WHEN STARTING THE CAR AFTER IT HAS BEEN SITTING FOR AT LEAST 20 MINUTES. IT SOUNDS LIKE SOMETHING IS BROKEN INSIDE THE ENGINE. ON THE LAST TRIP TO THE DEALERSHIP TOYOTA REPLACED THE STARTER ON MY CAR AND IT DID NOT RESOLVE THE ISSUE. I AM VERY CONCERNED THAT SOMETHING IS WRONG WITH THE ENGINE ITSELF IN MY CAR SINCE THE STARTER HAS BEEN REPLACED. I AM AFRAID MY CAR IS GOING TO STALL OUT ON ME WHILE DRIVING CAUSING ME TO HAVE AN ACCIDENT. I HAVE RECORDED SOUNDS OF THE NOISE OCCURRING AND I WOULD LIKE TO SUBMIT THEM WHEN I AM CONTACTED.
NHTSA ODI #10783511
35,850 miles · Oct 5, 2015
Steering
I GOT THIS CAR FROM A DEALER AROUND MARCH 2015. TODAY I WAS DRIVING IN THE CITY STREETS IN SOUTH BEACH , MIAMI AND SUDDENLY THE CAR TRIED TO TURN BY ITSELF ONE SIDE AND WHEN I TRIED TO PUT IT BACK IN STRAIGHT DIRECTION IT WAS VERY STIFF LIKE AND OLD CAR. I NOTICED A LIGHT TURNED ON FOR A FEW SECONDS WITH A STEERING WHEEL AND …
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I GOT THIS CAR FROM A DEALER AROUND MARCH 2015. TODAY I WAS DRIVING IN THE CITY STREETS IN SOUTH BEACH , MIAMI AND SUDDENLY THE CAR TRIED TO TURN BY ITSELF ONE SIDE AND WHEN I TRIED TO PUT IT BACK IN STRAIGHT DIRECTION IT WAS VERY STIFF LIKE AND OLD CAR. I NOTICED A LIGHT TURNED ON FOR A FEW SECONDS WITH A STEERING WHEEL AND EXCLAMATION. I READ THIS AND FOUND THIS IS A SERIOUS TOYOTA ELECTRIC ASSISTED DIRECTION PROBLEM . I'M REALLY WORRY ABOUT THIS AND DON'T KNOW WHAT TO DO. I SAW SEVERAL PEOPLE HAD ACCIDENTS BECAUSE THIS DEFECT IN THE SYSTEM.
NHTSA ODI #10779632
Mileage unknown · Oct 2, 2015
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE …
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TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10779326
21,824 miles · Sep 28, 2015
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. ONE INJURY WAS REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOS…
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TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. ONE INJURY WAS REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,824.
NHTSA ODI #10778238
24,900 miles · Aug 27, 2015
Vehicle Speed Control
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,900. MA 10/14 *CN
NHTSA ODI #10759758
500 miles · Aug 6, 2015
Exterior Lighting
WHILE DRIVING AT NIGHT, WITH LOW BEAMS ON, ONCOMING TRAFFIC WILL FLASH THEIR HEADLIGHTS. THIS HAS HAPPENED NUMEROUS TIMES WITH SOME ONCOMING TRAFFIC TURNING ON THEIR HIGH BEAMS AND LEAVING THEM ON AS THEY APPROACH OUR CAR. I HAVE CHECKED TO MAKE SURE THAT LOW BEAMS ARE ON WHEN THERE IS ONCOMING TRAFFIC. I HAVE HAD THE TOYOTA DEA…
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WHILE DRIVING AT NIGHT, WITH LOW BEAMS ON, ONCOMING TRAFFIC WILL FLASH THEIR HEADLIGHTS. THIS HAS HAPPENED NUMEROUS TIMES WITH SOME ONCOMING TRAFFIC TURNING ON THEIR HIGH BEAMS AND LEAVING THEM ON AS THEY APPROACH OUR CAR. I HAVE CHECKED TO MAKE SURE THAT LOW BEAMS ARE ON WHEN THERE IS ONCOMING TRAFFIC. I HAVE HAD THE TOYOTA DEALER CHECK THE HEADLIGHT ADJUSTMENT TWICE. THEIR RESPONSE IS THAT THE HEADLIGHTS ARE ADJUSTED TO SPEC. WE ARE HESITANT TO DRIVE THE CAR AT NIGHT BECAUSE OF THE COMPLAINTS WE HAVE RECEIVED ABOUT THE HEADLIGHTS.
NHTSA ODI #10746661
11,800 miles · Jun 18, 2015
SteeringSuspension
WHILE MAKING A 90 DEGREE TURN FROM THE ROADWAY INTO A PARKING SPACE I HEARD A LOUD SNAPPING, BANGING NOISE FROM THE RIGHT FRONT OF MY VEHICLE AND THE VEHICLE CAME TO AN ABRUPT STOP. I TURNED THE IGNITION OFF AND CHECKED THE FRONT SIDE OF MY VEHICLE AND WAS ALARMED TO FIND THAT MY RIGHT FRONT WHEEL WAS POINTED IN THE OPPOSITE DIR…
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WHILE MAKING A 90 DEGREE TURN FROM THE ROADWAY INTO A PARKING SPACE I HEARD A LOUD SNAPPING, BANGING NOISE FROM THE RIGHT FRONT OF MY VEHICLE AND THE VEHICLE CAME TO AN ABRUPT STOP. I TURNED THE IGNITION OFF AND CHECKED THE FRONT SIDE OF MY VEHICLE AND WAS ALARMED TO FIND THAT MY RIGHT FRONT WHEEL WAS POINTED IN THE OPPOSITE DIRECTION OF MY LEFT FRONT WHEEL AND UPON FURTHER INVESTIGATION FOUND WHAT APPEARS TO BE A SNAPPED TIE ROD END OR LOWER CONTROL ARM. THE FOLLOWING MORNING I HAD A TOW TRUCK HAUL THE VEHICLE TO THE DEALER THAT I ORIGINALLY PURCHASED THE VEHICLE FROM. THE TOW TRUCK DRIVER WAS ABLE TO STRAIGHTEN OUT THE WHEEL IN ORDER TO GET THE VEHICLE ON THE TRUCK. THE DRIVER COMMENTED " YOU ARE SOME FORTUNATE THAT YOU WEREN'T TRAVELING ANY FASTER YOU WOULD HAVE NO CONTROL OVER YOUR STEERING!" THE DEALER LET ME KNOW THAT THE VEHICLE NEEDS AN INNER AND OUTER TIE ROD, SWAY BAR LINK, A STRUT ASSEMBLY AND A NEW AXLE!! THE DEALER FURTHER WENT ON TO SAY THAT THE PARTS ARE ALL UNDER WARRANTY SO YOU ARE ALL SET!! I ASKED, HOW IS IT POSSIBLE THAT A VEHICLE WITH ONLY 11,800 MILES COULD HAVE HAD SUCH A CATASTROPHIC FAILURE. THE ANSWER, WE ARE NOT SURE AT THIS POINT THE PARTS WILL BE SHIPPED BACK TO THE FACTORY.
NHTSA ODI #10725936
200,000 miles · May 8, 2015
Service BrakesVehicle Speed ControlCrashInjury
TL* THE CONTACT OWNED A 2014 TOYOTA COROLLA. WHILE DRIVING AROUND A MALL PARKING LOT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE VIOLENTLY ACCELERATED. THE BRAKES FAILED TO STOP THE VEHICLE AND IT CRASHED INTO A BOULDER. THE CONTACT SUSTAINED A FRACTURED STERNUM AND A FRACTURED BACK THAT REQUIRED MEDICAL ATTENTION. A PO…
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TL* THE CONTACT OWNED A 2014 TOYOTA COROLLA. WHILE DRIVING AROUND A MALL PARKING LOT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE VIOLENTLY ACCELERATED. THE BRAKES FAILED TO STOP THE VEHICLE AND IT CRASHED INTO A BOULDER. THE CONTACT SUSTAINED A FRACTURED STERNUM AND A FRACTURED BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
NHTSA ODI #10715352
27,500 miles · May 6, 2015
Electrical SystemEngine
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO ACCELERATE, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE. THE CONTACT HAD TO GENTLY DEPRESS THE ACCELERATOR PEDAL IN ORDER TO INCREASE THE SPEED; HOWEVER, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITH FORC…
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TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO ACCELERATE, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE. THE CONTACT HAD TO GENTLY DEPRESS THE ACCELERATOR PEDAL IN ORDER TO INCREASE THE SPEED; HOWEVER, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITH FORCE, THE VEHICLE'S SPEED DECREASED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE ECM SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,500.
NHTSA ODI #10714946
17,000 miles · Apr 28, 2015
Air BagsCrash
TL* THE CONTACT OWNED A 2014 TOYOTA COROLLA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DECLARED TOTALED. THE MANUFACTURER WAS NOT MADE AWA…
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TL* THE CONTACT OWNED A 2014 TOYOTA COROLLA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DECLARED TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000. UPDATED 05/29/15*JB
NHTSA ODI #10713343
Official recalls
2Jan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Consequence & remedy
Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Oct 17, 2013
Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."
Consequence & remedy
Consequence: A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.