← New search

2014 Toyota Corolla

Owner reports · Recalls · Investigations

More warning signs than most Corolla years

Owner complaints for the 2014 Toyota Corolla are substantially higher than the model-year median of 129.

About this comparison →

When problems were reported

Mileage at the reported incident

180 reports with mileage · 89 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

64 crash reports3 fire reports37 injury reports

What owners actually said

269 reports
51,000 miles · Nov 24, 2019
Structure

I BOUGHT A 2014 CERTIFIED TOYOTA COROLLA S AT TOYOTA CULVER CITY LAST JULY 2017, MAINTANANCE OF MY VEHICLE IS ALWAYS SERVICE AT THIS LOCATION EVER SINCE I GOT IT. THE OTHER DAY WHILE CLEANING MY VEHICLE I NOTICED THAT THE PAINT ON THE CORNER SIDE OF MY HOOD IS PEELING OFF. THOUGHT THAT IT WAS JUST NORMAL SO I BOUGHT A TOYOTA TOU…

Read full complaint

I BOUGHT A 2014 CERTIFIED TOYOTA COROLLA S AT TOYOTA CULVER CITY LAST JULY 2017, MAINTANANCE OF MY VEHICLE IS ALWAYS SERVICE AT THIS LOCATION EVER SINCE I GOT IT. THE OTHER DAY WHILE CLEANING MY VEHICLE I NOTICED THAT THE PAINT ON THE CORNER SIDE OF MY HOOD IS PEELING OFF. THOUGHT THAT IT WAS JUST NORMAL SO I BOUGHT A TOYOTA TOUCH UP PAINT AND TRIED TO TOUCH UP THE PEELING PAINT BUT EVER TIME I BRUSH IT LIGHTLY TO ADD THE TOUCH UP PAINT THE PAINT ON MY HOOD WILL PEEL OFF. I CHECKED GOOGLE TO SEE IF IM THE ONLY ONE WHO HAS ENCOUNTER THIS PAINT ISSUE. BUT ITS NOT JUST ME. I CHECKED IF THERE ARE ANY RECALLS FROM TOYOTA ABOUT THE PAINT JOB BUT NOTHING.

NHTSA ODI #11282079

Mileage unknown · Oct 25, 2019
Electrical SystemUnknown Or Other

THE STEREO SYSTEM WITH THE TOUCH SCREEN KEEPS LOOPING IN A REBOOT. THE BRIGHT SCREEN FLASHES ON AND OFF AND ON AND OFF CONTINUOUSLY WHILE DRIVING CAUSING A DISTRACTION AS YOU ARE UNABLE TO SWITCH OFF THE STEREO SYSTEM.

NHTSA ODI #11270935

Mileage unknown · Oct 6, 2019
Power Train

I HAVE A 2014 COROLLA THAT I BOUGHT NEW I ONLY HAVE LESS THAN 38000 MILES ON IT THE TRANSMISSON HAS ALREADY FAIL ON IT. THEY WANT $7200 TI FIX I HAVE FOUND THAT THEY ARE HAVING A PROBLEM ON OTHER CARS THAT HAVE A CVT TRANSMISSON IN THEM BETWEEN THE YEARS 2014 TO 2019. I BELIEVE THEY SHOULD BE RECALLED PLEASE KEEP ME ADVISED THAN…

Read full complaint

I HAVE A 2014 COROLLA THAT I BOUGHT NEW I ONLY HAVE LESS THAN 38000 MILES ON IT THE TRANSMISSON HAS ALREADY FAIL ON IT. THEY WANT $7200 TI FIX I HAVE FOUND THAT THEY ARE HAVING A PROBLEM ON OTHER CARS THAT HAVE A CVT TRANSMISSON IN THEM BETWEEN THE YEARS 2014 TO 2019. I BELIEVE THEY SHOULD BE RECALLED PLEASE KEEP ME ADVISED THANK YOU [XXX] E-MAIL IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ODI #11266664

80,000 miles · Sep 26, 2019
Structure

I WAS DRIVING DOWN A SECLUDED STREET AT ABOUT 20MPH WHEN I HEARD A LOYD EXPLOSION ON MY RIGHT SIDE OF MY CAR. MY PASSENGER SIDE MIRROR HAD EXPLODED. THE MIRROR ITSELF WAS SHATTERED AND HANGING DOWN, THE BACK PANEL WAS FOUND IN SOME BUSHES ON THE SIDE OF THE STREET. I WAS DRIVING UP THE STREET SO CARS WERE ON MY LEFT. THERE WAS N…

Read full complaint

I WAS DRIVING DOWN A SECLUDED STREET AT ABOUT 20MPH WHEN I HEARD A LOYD EXPLOSION ON MY RIGHT SIDE OF MY CAR. MY PASSENGER SIDE MIRROR HAD EXPLODED. THE MIRROR ITSELF WAS SHATTERED AND HANGING DOWN, THE BACK PANEL WAS FOUND IN SOME BUSHES ON THE SIDE OF THE STREET. I WAS DRIVING UP THE STREET SO CARS WERE ON MY LEFT. THERE WAS NO ONE WALKING PAST, NOR WERE THERE ANY BICYCLES OR ANYTHING ON THE SIDE OF THE ROAD THAT COULD CAUSE SUCH DAMAGE. IT WAS VERY FRIGHTENING. I SPENT ALMOST 30MINUTES WALKING UP AND DOWN THE STREET TRYING TO FIGURE OUT WHAT COULD HAVE HAPPENED AND NOTHING MADE SENSE. THE MIRROR DID NOT TURN IN, AS WOULD HAPPEN IF I HAD HIT SOMETHING. THERE IS A BLACK MARK ON MY CAR DOOR FROM THE GLASS PIECE SLAMMING INTO IT FROM THE EXPLOSION.

NHTSA ODI #11258283

25,000 miles · Sep 23, 2019
Air Bags

AIRBAGS RED LIGTHS ARE ON WHEN THE CAR IS PARKED ONLY. DOES NOT STOP CONTINUE ON . WHEN I STARTED THE CAR LIGHTS GOES OFF.( AIRBAGS)

NHTSA ODI #11257392

68,000 miles · Sep 10, 2019
Electronic Stability Control (esc)Power TrainSteering

THE ISSUE STARTED WITH THE BATTERY TERMINALS GROWING A LOT OF CORROSION. HAD TO BE CLEANED OFF AND SPRAYED WITH CLEANER AND LUBRICANT EVERY COUPLE OF MONTHS. THEN AS I TURN THE KEY IN THE IGNITION, THE CAR WILL SPUTTER BEFORE STARTING. WHEN THE CAR IS ON, THE STEERING WHEEL IS STIFF AND IMMOVABLE FOR THE FIRST MINUTE OR SO. I …

Read full complaint

THE ISSUE STARTED WITH THE BATTERY TERMINALS GROWING A LOT OF CORROSION. HAD TO BE CLEANED OFF AND SPRAYED WITH CLEANER AND LUBRICANT EVERY COUPLE OF MONTHS. THEN AS I TURN THE KEY IN THE IGNITION, THE CAR WILL SPUTTER BEFORE STARTING. WHEN THE CAR IS ON, THE STEERING WHEEL IS STIFF AND IMMOVABLE FOR THE FIRST MINUTE OR SO. I CAN'T TURN THE WHEEL. IT LOOSENS UP AS YOU DRIVE. IT WILL RANDOMLY GET A BIT STIFF WHEN DRIVING ON THE HIGHWAY. TYPICAL SPEEDS OF 45MPH OR FASTER.

NHTSA ODI #11254500

250,000 miles · Aug 5, 2019
Electrical SystemFire

WHEN I TURN ON THE FOG LIGHTS TO THE CAR I STARTED SMELLING A ELECTRICAL SMELL. STOPPED MY CAR AND SAW THE FRONT LEFT OF MY CAR ON FIRE AND SAW THE FOG LIGHT SMOKING. MY FIG LIGHT SWITCH IS ALSO IN THE WIPER CONTROL THAT WAS BEING RECALLED ON OTHER COROLLAS AND DONT KNOW IF THAT HAS AN EFFECT WITH THE WIPER CONTROL SHORTING OUT.…

Read full complaint

WHEN I TURN ON THE FOG LIGHTS TO THE CAR I STARTED SMELLING A ELECTRICAL SMELL. STOPPED MY CAR AND SAW THE FRONT LEFT OF MY CAR ON FIRE AND SAW THE FOG LIGHT SMOKING. MY FIG LIGHT SWITCH IS ALSO IN THE WIPER CONTROL THAT WAS BEING RECALLED ON OTHER COROLLAS AND DONT KNOW IF THAT HAS AN EFFECT WITH THE WIPER CONTROL SHORTING OUT. I PUT OUT FIRE AND TURNED OFF FOG LAMPS AND NO PROBLEM. BUT WHEN I TURN FOG LAMP ON I HAVE THE PROBLEM WHERE IT STARTS TO SMOKE THERE. *TR*JB

NHTSA ODI #11241843

38,000 miles · Jul 22, 2019
Service Brakes

PURCHASED CAR USED (7000 MILES) FROM TOYOTA DEALER IN ACTON, MA. TOOK IN FOR CHECKUP EVERY 5000 MILES UNTIL 35,000 MILES. AT 38,000 MILES, TOOK OFF FRONT WHEELS TO CHECK BRAKES AND FOUND THAT THE INSIDE OF BOTH ROTORS WERE TERRIFICALLY GROOVED AND THE PADS THE SAME, WHILE THE OUTSIDE OF THE ROTORS WAS GOOD AND THE OUTSIDE PADS…

Read full complaint

PURCHASED CAR USED (7000 MILES) FROM TOYOTA DEALER IN ACTON, MA. TOOK IN FOR CHECKUP EVERY 5000 MILES UNTIL 35,000 MILES. AT 38,000 MILES, TOOK OFF FRONT WHEELS TO CHECK BRAKES AND FOUND THAT THE INSIDE OF BOTH ROTORS WERE TERRIFICALLY GROOVED AND THE PADS THE SAME, WHILE THE OUTSIDE OF THE ROTORS WAS GOOD AND THE OUTSIDE PADS HARDLY USED. THE BRAKE CALIPERS ON BOTH SIDES WERE FROZEN. I REPLACED EVERYTHING AND SHOWED THE DEALERSHIP MY PICTURES. THEY SAID THEY WOULD TALK TO THEIR STAFF AND OFFERED NO HELP, SO I PAID FOR EVERYTHING. THIS WAS UNSAFE AND OBVIOUSLY MISSED MULTIPLE TIMES ON THE "160-POINT INSPECTION"! IT LOOKED LIKE A PROBLEM FROM WHEN THE CAR WAS NEW AND FIRST USED AS A RENTAL BY THE DEALER. THE BRAKES MADE LITTLE EXTRA SOUND(BUT THE SCRAPING WOULD HAVE BEEN UNDER THE ENGINE COMPARTMENT) AND THE BRAKES STOPPED THE CAR OKAY WITH JUST A LITTLE EXTRA PRESSURE---I THOUGHT IT WAS NORMAL FOR THIS CAR.

NHTSA ODI #11233746

79,777 miles · Jul 18, 2019
Electrical System

BOTTOM HALF OF TOUCH SCREEN IS NOT WORKING

NHTSA ODI #11233197

27,000 miles · Jul 2, 2019
Electrical System

AFTER JUST FIVE YEARS OF USE (AND ONLY 28,000 MILES), BOTH FRONT DOOR LOCKS HAVE QUIT WORKING. WE HAVE TO MANUALLY LOCK AND UNLOCK THE FRONT DOORS WITH THE KEY OR FROM THE INSIDE. THEY OCCASIONALLY WORK JUST OFTEN ENOUGH FOR US TO THINK THEY'RE WORKING AGAIN, THEN WE'LL COME BACK TO THE CAR AND FIND THE FRONT DOORS DIDN'T LOCK. …

Read full complaint

AFTER JUST FIVE YEARS OF USE (AND ONLY 28,000 MILES), BOTH FRONT DOOR LOCKS HAVE QUIT WORKING. WE HAVE TO MANUALLY LOCK AND UNLOCK THE FRONT DOORS WITH THE KEY OR FROM THE INSIDE. THEY OCCASIONALLY WORK JUST OFTEN ENOUGH FOR US TO THINK THEY'RE WORKING AGAIN, THEN WE'LL COME BACK TO THE CAR AND FIND THE FRONT DOORS DIDN'T LOCK. NOT ONLY IS THIS A BIG ANNOYANCE, BUT IT INCREASES THE RISK OF CAR THEFT AND MAKES IT HARD FOR US TO GET THE DOORS UNLOCKED WITH KIDS OR OTHER THINGS IN TOW. THIS IS WAY TOO EARLY FOR THIS EQUIPMENT TO BE FAILING.

NHTSA ODI #11229053

Official recalls

2

20V024000 · Air Bags: Air Bag/restraint Control Module

Jan 17, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence & remedy

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

13V505000 · Visibility:windshield Wiper/washer:switch/wiring

Oct 17, 2013

Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."

Consequence & remedy

Consequence: A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

Go deeper into Toyota Corolla problems