← New search

2014 Toyota Corolla

Owner reports · Recalls · Investigations

More warning signs than most Corolla years

Owner complaints for the 2014 Toyota Corolla are substantially higher than the model-year median of 129.

About this comparison →

When problems were reported

Mileage at the reported incident

180 reports with mileage · 89 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

64 crash reports3 fire reports37 injury reports

Seat Belts complaints

15 reports
Clear category filter
Mileage unknown · Jan 10, 2026
Air BagsElectrical SystemSeat BeltsCrashInjury

On March 12, 2025, I was involved in a frontal collision when another vehicle unexpectedly pulled out in front of me. Impact occurred to the front-left area of my vehicle. Despite the nature of the collision, the front airbags did not deploy. The vehicle is subject to Safety Recall 20TA03, which addresses incomplete or non-depl…

Read full complaint

On March 12, 2025, I was involved in a frontal collision when another vehicle unexpectedly pulled out in front of me. Impact occurred to the front-left area of my vehicle. Despite the nature of the collision, the front airbags did not deploy. The vehicle is subject to Safety Recall 20TA03, which addresses incomplete or non-deployment of airbags and/or seat belt pretensioners due to ECU susceptibility to electrical noise in certain crash scenarios. The vehicle was declared a total loss by my insurance company and is no longer available for inspection. The manufacturer was notified in May 2025 and again in November 2025. The manufacturer closed the case citing inability to inspect the vehicle and later relied on photographs only to rule out airbag deployment concerns. No warning lights or messages related to the airbag system were observed prior to the collision. The non-deployment of the airbags placed my safety at risk during a frontal impact.

NHTSA ODI #11710098

Mileage unknown · Oct 20, 2024
Air BagsSeat BeltsCrashInjury

I was in a car accident .A woman failed to yield at a stop sign and rammed into the front of my car at a high accelerated speed. I was restrained but the right side of my forehead hit the rearview mirror .causing two huge knots on my head. My eye glasses also smashed into my right eye and I had a cut above my eye .I was thrown…

Read full complaint

I was in a car accident .A woman failed to yield at a stop sign and rammed into the front of my car at a high accelerated speed. I was restrained but the right side of my forehead hit the rearview mirror .causing two huge knots on my head. My eye glasses also smashed into my right eye and I had a cut above my eye .I was thrown to the right passenger seat area , my right hip hit the gear shift and my knees and hip , were bruised. Apparently the seatbelt failed as well , but my main complaint is that the airbags failed to deploy. I suffered damage strain and bruising to both hands, the left was worse , I was made to wear a brace . I was taken to the ER via ambulance . One of the officers assumed I wasn’t wearing a seatbelt , which was not true at all . He thought I hit the windshield but I did not , it was the mirror . I have proof , photos and all EMT and ER records report that I was restrained . A paramedic helped me remove the seatbelt to exit my car . I feel I wouldn't have suffered the head, eye and other injuries if the airbag had deployed.

NHTSA ODI #11620863

Mileage unknown · Jan 21, 2024
Air BagsElectrical SystemSeat BeltsCrashInjury

Air bags did not go off during the crash and the seats belt tensioner didn't lock up the seat belt resulting in injury to my self. Radio keeps rebooting

NHTSA ODI #11566833

83,000 miles · May 29, 2020
Air BagsSeat BeltsCrash

TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT SHE HIT A DEER AT 65 MPH. THE DEER HIT ON THE PASSENGER SIDE OF THE FRONT BUMPER. THE WHOLE FRONT END OF THE VEHICLE INCLUDING THE FRAME WAS DAMAGED. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. SINCE THEN THE CONTACT WAS SORE AND HAD NECK …

Read full complaint

TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT SHE HIT A DEER AT 65 MPH. THE DEER HIT ON THE PASSENGER SIDE OF THE FRONT BUMPER. THE WHOLE FRONT END OF THE VEHICLE INCLUDING THE FRAME WAS DAMAGED. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. SINCE THEN THE CONTACT WAS SORE AND HAD NECK PAINS. THE VEHICLE WAS CURRENTLY AT A REPAIR SHOP WITH NO REPAIRS PERFORMED YET. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER HAD NOT YET BEEN CONTACTED. THE SEAT AND THE AIR BAGS DID NOT DEPLOY WITH THE FRONTAL COLLISION. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V-024000 (AIR BAGS). THE FAILURE MILEAGE WAS 83,000.

NHTSA ODI #11326525

Mileage unknown · Mar 20, 2020
Air BagsSeat Belts

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAG, SEATBELT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WAPPINGERS FALL…

Read full complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAG, SEATBELT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WAPPINGERS FALLS TOYOTA LOCATED AT (1349 IS 9, WAPPINGERS FALL NY) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11318792

56,957 miles · Mar 5, 2020
Air BagsSeat BeltsCrashInjury

2014 TOYOTA COROLLA ODOMETER READING 56957 MILES ACCIDENT 2-5-2020 CITY STREET DRIVING, CAR WAS IN MOTION, CAR GOT SIDE SWIPE (FRONT BUMPER, DRIVER FENDER, DRIVER DOOR, DRIVER SIDE REAR DOOR DAMAGE) AND THEN REAR ENDED ANOTHER VEHICLE (FRONT END DAMAGE), CAR IS A TOTAL LOSS. NONE OF THE AIRBAGS DEPLOYED AND SEATBELT DID NOT L…

Read full complaint

2014 TOYOTA COROLLA ODOMETER READING 56957 MILES ACCIDENT 2-5-2020 CITY STREET DRIVING, CAR WAS IN MOTION, CAR GOT SIDE SWIPE (FRONT BUMPER, DRIVER FENDER, DRIVER DOOR, DRIVER SIDE REAR DOOR DAMAGE) AND THEN REAR ENDED ANOTHER VEHICLE (FRONT END DAMAGE), CAR IS A TOTAL LOSS. NONE OF THE AIRBAGS DEPLOYED AND SEATBELT DID NOT LOCK CORRECTLY

NHTSA ODI #11316204

Mileage unknown · Jan 22, 2020
Air BagsSeat Belts

FOR 2 YEARS I'VE RECEIVED RECALL ON MY CAR AND EACH TIME I GET SAME RESPONSE FROM TOYOTA THE TEJAS LOCATION THAT THEY DON'T HAVE A REMEDY AND I WILL GET NOTIFIED WHEN THEY DO. THIS IS UNACCEPTABLE !!! THIS IS MY 2ND YEAR WAITING AND THEY DON'T HAVE A LIST FOR ME TO GET ON . TWO YEARS WAITING IN A FIX IS WAY TOO LONG.

NHTSA ODI #11301072

Mileage unknown · Aug 1, 2018
Electrical SystemSeat Belts

DRIVER SEATBELT NOT WANTING TO UNLOCK WHEN PRESSING RED BUTTON. ALSO TOUCH SCREEN RADIO NOT RECOGNIZING TOUCH PLEASE FIX THESE ISSUES I SEE MULTIPLE OTHERS HAVING SAME ISSUES!

NHTSA ODI #11115163

65,000 miles · Jun 22, 2018
Air BagsSeat BeltsUnknown Or Other

TAKATA INFLATORS - THE VEHICLE HIT A CURB AND BLEW THE PASSENGER SIDE TIRE. THE SEAT BELT LIGHT AND AIR BAG LIGHT HAS BEEN FLASHING EVER SINCE ABOUT 65,000 MILES. THE AIR BAG DID NOT DEPLOY AND THE SEAT BELT STILL LOCKS. IF AN ACCIDENT OCCURS FROM THE REAR, SIDE OR FRONT, THE AIRBAG WOULD NOT DEPLOY AND THE SEAT BELT MAY NOT LOC…

Read full complaint

TAKATA INFLATORS - THE VEHICLE HIT A CURB AND BLEW THE PASSENGER SIDE TIRE. THE SEAT BELT LIGHT AND AIR BAG LIGHT HAS BEEN FLASHING EVER SINCE ABOUT 65,000 MILES. THE AIR BAG DID NOT DEPLOY AND THE SEAT BELT STILL LOCKS. IF AN ACCIDENT OCCURS FROM THE REAR, SIDE OR FRONT, THE AIRBAG WOULD NOT DEPLOY AND THE SEAT BELT MAY NOT LOCK. THE HORN LINE DISCONNECTED FROM THE HORN UNEXPECTEDLY. THIS HAPPENED ON 6/15/18 AT 88,585 MILES. THE AIR CONDITIONER HAS A LEAK FROM THE MAIN LINE THAT CONNECTS TO THE SQUARE BOX AT THE BACK OF THE CAR WALL. WHEN THE CAR IS SITTING STILL AT A LIGHT OR STOP SIGN, HOT AIR STARTS BLOWING.

NHTSA ODI #11103482

75,351 miles · Aug 28, 2017
Seat BeltsUnknown Or Other

AS I WAS LEAVING FOR WORK ONE DAY, I TRIED HOOKING MY SEAT BELT AND IT UNHOOKED, I TRIED AGAIN AND IT UNHOOKED. HOOKED UNTIL THE LAST TIME. IT WORRIES ME THAT MY SEAT BELT DOESN'T WORK PROPERLY AND COULD FAIL TO PROTECT ME IN AN ACCIDENT. THIS HAPPENED IN AUGUST 2017. I DRIVE A TOYOTA COROLLA S 2014. MY CAR ALSO HAS A NON FUNCT…

Read full complaint

AS I WAS LEAVING FOR WORK ONE DAY, I TRIED HOOKING MY SEAT BELT AND IT UNHOOKED, I TRIED AGAIN AND IT UNHOOKED. HOOKED UNTIL THE LAST TIME. IT WORRIES ME THAT MY SEAT BELT DOESN'T WORK PROPERLY AND COULD FAIL TO PROTECT ME IN AN ACCIDENT. THIS HAPPENED IN AUGUST 2017. I DRIVE A TOYOTA COROLLA S 2014. MY CAR ALSO HAS A NON FUNCTIONAL AUDIO SYSTEM AND NON FUNCTIONING CHARGER OUTLET. THIS IS A HAZARD BECAUSE I USUALLY TRAVEL AND NEED MY NAVIGATION SYSTEM FUNCTIONING TO GET TO PLACES. DUE TO A NON FUNCTIONAL AUDIO SYSTEM I DON'T HAVE ACCESS TO NAVIGATION. I USE MY PHONE AS NAVIGATION AND WHEN MY PHONE BATTERY DIES I HAVE NO WAY OF PLUGGING IT TO CHARGE IN MY CAR. ON CERTAIN OCCASIONS I'VE FOUND MYSELF HAVING TO PULL OVER IN UNFAMILIAR CITIES JUST TO LOOK FOR A PLACE WHERE I CAN PLUG MY PHONE IN TO GET BATTERY, PUT THE NAVIGATION AND CONTINUE TO MY DESTINATION. IT'S REALLY INCONVENIENT AND I DON'T FEEL SAFE HAVING TO TAKE THESE MEASURES.

NHTSA ODI #11020014

Official recalls

2

20V024000 · Air Bags: Air Bag/restraint Control Module

Jan 17, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence & remedy

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

13V505000 · Visibility:windshield Wiper/washer:switch/wiring

Oct 17, 2013

Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."

Consequence & remedy

Consequence: A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

Go deeper into Toyota Corolla problems