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2014 Toyota Corolla

Owner reports · Recalls · Investigations

More warning signs than most Corolla years

Owner complaints for the 2014 Toyota Corolla are substantially higher than the model-year median of 129.

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When problems were reported

Mileage at the reported incident

180 reports with mileage · 89 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

64 crash reports3 fire reports37 injury reports

Electrical System complaints

52 reports
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70,000 miles · Mar 28, 2021
Electrical System

WHILE USING OUR NAVIGATION SYSTEM OUR RADIO REBOOTED AND WILL NOT LOAD. WE WERE USING THE SYSTEM FOR DIRECTIONS BECAUSE IT'S HANDS FREE. I HAVE TRIED 7-8 TIMES TO RESET THE SYSTEM AND I EVEN TRIED DISCONNECTING THE BATTERY TO PERFORM A HARD RESET WITHOUT ANY LUCK. THE VEHICLE HAS APPROXIMATELY 70,000 MILES. I AM THE ORIGINAL OWN…

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WHILE USING OUR NAVIGATION SYSTEM OUR RADIO REBOOTED AND WILL NOT LOAD. WE WERE USING THE SYSTEM FOR DIRECTIONS BECAUSE IT'S HANDS FREE. I HAVE TRIED 7-8 TIMES TO RESET THE SYSTEM AND I EVEN TRIED DISCONNECTING THE BATTERY TO PERFORM A HARD RESET WITHOUT ANY LUCK. THE VEHICLE HAS APPROXIMATELY 70,000 MILES. I AM THE ORIGINAL OWNER AND HAVEN'T HAD ANOTHER ISSUES. I LOOKED ONLINE AND SEEN HUNDREDS OF PEOPLE COMPLAINING ABOUT THEIR NAVIGATION/RADIO SYSTEM DOING THE SAME THING. IT'S OBVIOUSLY SOMETHING WRONG WITH THE SYSTEM AND TOYOTA DOESN'T SEEM TO BE WILLING TO REPAIR THE SYSTEM FOR LESS THAN $1,400.00 FROM WHAT OTHER COROLLA OWNERS HAVE STATED.

NHTSA ODI #11405255

75,000 miles · Dec 22, 2020
Electrical System

I HAVE A 2014 COROLLA AND OUT OF THE BLUE WITH IN THE LAST FEW DAYS MY ENTIRE SCREEN FOR MY AUDIO AND NAVIGATION WENT BLANK ON MY CAR. IT GOES BETWEEN RUNNING A PROCESS AND THEN BACK TO A BLACK SCREEN. IT'S A SAFETY ISSUE BECAUSE IT'S VERY DISTRACTING FOR ONE, AND FOR TWO I GOT THE UPGRADED NAVIGATION SO I HAD HANDS FREE. I'M …

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I HAVE A 2014 COROLLA AND OUT OF THE BLUE WITH IN THE LAST FEW DAYS MY ENTIRE SCREEN FOR MY AUDIO AND NAVIGATION WENT BLANK ON MY CAR. IT GOES BETWEEN RUNNING A PROCESS AND THEN BACK TO A BLACK SCREEN. IT'S A SAFETY ISSUE BECAUSE IT'S VERY DISTRACTING FOR ONE, AND FOR TWO I GOT THE UPGRADED NAVIGATION SO I HAD HANDS FREE. I'M VERY DISSATISFIED AND WHEN LOOKING IT UP HAVE SEEN SEVERAL COMPLAINTS ABOUT THIS. I HAVE BEEN AN AVID TOYOTA VEHICLE OWNER AND FOR THE MOST PART BEEN HAPPY WITH THE VEHICLES. I THINK THIS SHOULD BE SOMETHING THAT IS LOOKING INTO ANY POTENTIALLY RECALLED FOR THEM TO UPDATE THIS SYSTEMS THIS ISN'T SOMETHING THAT I DID OR ANYONE ELSE I'VE SEEN POSTING COMMENTS ON IT. TO KEEP LOYAL CUSTOMERS YOU HAVE TO HAVE GOOD SOLID PRODUCTS, SEEMS THAT AROUND 70,000 MILES SEVERAL PEOPLE HAVE HAD THE SAME ISSUE. JUST AROUND THE TIME YOUR WARRANTY IS UP. PLEASE LOOK INTO THIS FOR THE INTEGRITY OF YOUR TOYOTA NAME AND SAFETY FOR THOSE WHO OWN THIS MAKE AND MODEL.

NHTSA ODI #11384600

Mileage unknown · Dec 15, 2020
Electrical SystemFire

MY CAR WAS PARKED IN MY DRIVEWAY WHEN AN ELECTRICAL FIRE IGNITED. I WAS UNAWARE AND A NEIGHBOR KNOCKED TO LET ME KNOW THE CAR WAS SMOKING. THE FIRE DEPARTMENT RESPONDED SWIFTLY AND DETERMINED THE FIRE WAS ELECTRICAL AND ORIGINATED IN THE DASH AND HAD BURNED THE ENTIRE DASH, THE FIRE WAS LIMITED TO THIS AREA AND DID NOT EXTEND TO…

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MY CAR WAS PARKED IN MY DRIVEWAY WHEN AN ELECTRICAL FIRE IGNITED. I WAS UNAWARE AND A NEIGHBOR KNOCKED TO LET ME KNOW THE CAR WAS SMOKING. THE FIRE DEPARTMENT RESPONDED SWIFTLY AND DETERMINED THE FIRE WAS ELECTRICAL AND ORIGINATED IN THE DASH AND HAD BURNED THE ENTIRE DASH, THE FIRE WAS LIMITED TO THIS AREA AND DID NOT EXTEND TO THE ENGINE OF THE VEHICLE.

NHTSA ODI #11383472

70,000 miles · Feb 19, 2020
Electrical System

THE SCREEN THAT CONTAINS ALL HANDS FREE OPTIONS CONTINUOUSLY ACTS AS IF IT IS REBOOTING AND NEVER FINISHES. IT HAPPENED AT 70,000 MILES AND DID THIS SUDDENLY. IT HAS NEVER WORKED SINCE AND WE SHOULDN'T HAVE TO SPEND $1,000 FOR A NEW ONE WHEN IT WASN'T OUR FAULT. THIS IS A MAJOR DISTRACTION WHEN DRIVING AT NIGHT AND HAVE A HARD T…

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THE SCREEN THAT CONTAINS ALL HANDS FREE OPTIONS CONTINUOUSLY ACTS AS IF IT IS REBOOTING AND NEVER FINISHES. IT HAPPENED AT 70,000 MILES AND DID THIS SUDDENLY. IT HAS NEVER WORKED SINCE AND WE SHOULDN'T HAVE TO SPEND $1,000 FOR A NEW ONE WHEN IT WASN'T OUR FAULT. THIS IS A MAJOR DISTRACTION WHEN DRIVING AT NIGHT AND HAVE A HARD TIME SEEING IF A DEER COMES OUT OR OTHER THINGS I NEED TO WATCH FOR. I HAVE ADHD AND SO THIS CAUSES MORE PROBLEMS FOR ME THAN MAYBE OTHERS. IT FLASHES REALLY BRIGHT AND GOES DIM BUT CONTINUES TO DO THIS THE WHOLE TIME. THIS IS A DANGER FOR ME BECAUSE OF THE AMOUNT OF LIGHT THAT EXUDES OFF OF THE SCREEN AND NEVER STOPS. IT ALSO IS A SAFETY CONCERN DUE TO MYSELF NOT BEING ABLE TO USE ANY OF THE HANDS FREE OPTIONS. THIS MUST BE CALLED IN FOR A RECALL BECAUSE IT IS DANGEROUS TO HAVE THIS HAPPEN.

NHTSA ODI #11310230

Mileage unknown · Oct 25, 2019
Electrical SystemUnknown Or Other

THE STEREO SYSTEM WITH THE TOUCH SCREEN KEEPS LOOPING IN A REBOOT. THE BRIGHT SCREEN FLASHES ON AND OFF AND ON AND OFF CONTINUOUSLY WHILE DRIVING CAUSING A DISTRACTION AS YOU ARE UNABLE TO SWITCH OFF THE STEREO SYSTEM.

NHTSA ODI #11270935

250,000 miles · Aug 5, 2019
Electrical SystemFire

WHEN I TURN ON THE FOG LIGHTS TO THE CAR I STARTED SMELLING A ELECTRICAL SMELL. STOPPED MY CAR AND SAW THE FRONT LEFT OF MY CAR ON FIRE AND SAW THE FOG LIGHT SMOKING. MY FIG LIGHT SWITCH IS ALSO IN THE WIPER CONTROL THAT WAS BEING RECALLED ON OTHER COROLLAS AND DONT KNOW IF THAT HAS AN EFFECT WITH THE WIPER CONTROL SHORTING OUT.…

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WHEN I TURN ON THE FOG LIGHTS TO THE CAR I STARTED SMELLING A ELECTRICAL SMELL. STOPPED MY CAR AND SAW THE FRONT LEFT OF MY CAR ON FIRE AND SAW THE FOG LIGHT SMOKING. MY FIG LIGHT SWITCH IS ALSO IN THE WIPER CONTROL THAT WAS BEING RECALLED ON OTHER COROLLAS AND DONT KNOW IF THAT HAS AN EFFECT WITH THE WIPER CONTROL SHORTING OUT. I PUT OUT FIRE AND TURNED OFF FOG LAMPS AND NO PROBLEM. BUT WHEN I TURN FOG LAMP ON I HAVE THE PROBLEM WHERE IT STARTS TO SMOKE THERE. *TR*JB

NHTSA ODI #11241843

79,777 miles · Jul 18, 2019
Electrical System

BOTTOM HALF OF TOUCH SCREEN IS NOT WORKING

NHTSA ODI #11233197

27,000 miles · Jul 2, 2019
Electrical System

AFTER JUST FIVE YEARS OF USE (AND ONLY 28,000 MILES), BOTH FRONT DOOR LOCKS HAVE QUIT WORKING. WE HAVE TO MANUALLY LOCK AND UNLOCK THE FRONT DOORS WITH THE KEY OR FROM THE INSIDE. THEY OCCASIONALLY WORK JUST OFTEN ENOUGH FOR US TO THINK THEY'RE WORKING AGAIN, THEN WE'LL COME BACK TO THE CAR AND FIND THE FRONT DOORS DIDN'T LOCK. …

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AFTER JUST FIVE YEARS OF USE (AND ONLY 28,000 MILES), BOTH FRONT DOOR LOCKS HAVE QUIT WORKING. WE HAVE TO MANUALLY LOCK AND UNLOCK THE FRONT DOORS WITH THE KEY OR FROM THE INSIDE. THEY OCCASIONALLY WORK JUST OFTEN ENOUGH FOR US TO THINK THEY'RE WORKING AGAIN, THEN WE'LL COME BACK TO THE CAR AND FIND THE FRONT DOORS DIDN'T LOCK. NOT ONLY IS THIS A BIG ANNOYANCE, BUT IT INCREASES THE RISK OF CAR THEFT AND MAKES IT HARD FOR US TO GET THE DOORS UNLOCKED WITH KIDS OR OTHER THINGS IN TOW. THIS IS WAY TOO EARLY FOR THIS EQUIPMENT TO BE FAILING.

NHTSA ODI #11229053

51,000 miles · Jun 8, 2019
Electrical System

I HAVE THREE SEPARATE DOOR LOCK ACTUATERS THAT HAVE FAILED OR ARE FAILING ALL WITHIN A 2 MONTH PERIOD WITH ONLY 51000 MILES ON THE ODOMETER. THE FRONT RIGHT PASSENGER DOOR WILL NOT LOCK OR UNLOCK UNLESS I MANUALLY FLIP THE SWITCH, AND THE FRONT LEFT DRIVER DOOR AND LEFT REAR PASSENGER DOOR INTERMITTENTLY WILL NOT LOCK OR UNLOCK …

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I HAVE THREE SEPARATE DOOR LOCK ACTUATERS THAT HAVE FAILED OR ARE FAILING ALL WITHIN A 2 MONTH PERIOD WITH ONLY 51000 MILES ON THE ODOMETER. THE FRONT RIGHT PASSENGER DOOR WILL NOT LOCK OR UNLOCK UNLESS I MANUALLY FLIP THE SWITCH, AND THE FRONT LEFT DRIVER DOOR AND LEFT REAR PASSENGER DOOR INTERMITTENTLY WILL NOT LOCK OR UNLOCK WHEN I USE THE KEY FOB OR WHEN I SHIFT THE CAR INTO GEAR. THIS MAKES IT DIFFICULT TO KNOW IF THE CAR IS SECURED WHEN I PARK IT OR WHEN STARTING TO DRIVE, AND I AM CONCERNED IF THE REAR CHILD SAFETY LOCKS DO NOT FUNCTION CORRECTLY NOW. I HAVE HAD THE TOYOTA DEALERSHIP IN ROCHESTER MN CONFIRMED THE NEED FOR 3 DOOR LOCK ACTUATORS AND ARE ASKING FOR OVER $1400 FOR FIXING THEM. I AM IN TOUCH WITH TOYOTA NORTH AMERICA HOPING TO BE APPROVED FOR A "GOODWILL" FIX. DOING FURTHER RESEARCH ONLINE SHOWS TWO SEPARATE LAW FIRMS INVESTIGATING THIS ISSUE AS THERE HAS BEEN A SIGNIFICANT UPTICK IN DOOR LOCK ACTUATOR FAILURES IN VARIOUS TOYOTA VEHICLES. I BELIEVE THEY ARE DEFECTIVE.

NHTSA ODI #11218624

136,000 miles · Apr 9, 2019
Electrical System

UPON STARTING MY VEHICLE I NOTICED THERE WAS NO POWER TO MY STEREO, CLOCK, DOME LIGHTS (FRONT AND BACK), KEYLESS ENTRY, POWER LOCKS, AND THE TPMS LIGHT IS SUDDENLY LIT. I HAVE NOT BEEN ABLE TO FIND ANY BLOWN FUSES.

NHTSA ODI #11194914

Official recalls

2

20V024000 · Air Bags: Air Bag/restraint Control Module

Jan 17, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence & remedy

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

13V505000 · Visibility:windshield Wiper/washer:switch/wiring

Oct 17, 2013

Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."

Consequence & remedy

Consequence: A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

Go deeper into Toyota Corolla problems