NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
23 reportsClear category filter81,000 miles · Feb 5, 2018
Service Brakes
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING 5 MPH AND THEN APPROACHING A STOP LIGHT, THE CONTACT DEPRESSED THE BRAKE PEDAL AND A LOUD SQUEAKING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CITY TOYOTA (255 SAN PEDRO RD, DALY CITY, CA 94014) WHERE IT WAS DIAGNOSED THAT THE …
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TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING 5 MPH AND THEN APPROACHING A STOP LIGHT, THE CONTACT DEPRESSED THE BRAKE PEDAL AND A LOUD SQUEAKING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CITY TOYOTA (255 SAN PEDRO RD, DALY CITY, CA 94014) WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
NHTSA ODI #11067051
57,000 miles · Sep 29, 2017
Service BrakesCrash
THE BRAKE PEDAL IS POSITIONED SO THAT IT CAN CATCH THE SIDE OR SOLE OF THE DRIVER'S SHOE SO THAT THE BRAKES CANNOT BE ACTIVATED. IT CAN CAPTURE THE SHOE UNDER THE BRAKE PEDAL, MAKING IT IMPOSSIBLE TO ACTIVATE THE BRAKES. WHEN NEEDING BRAKES UNDER AN EMERGENCY SITUATION, THE SHOE CAN BE TRAPPED, AND CAN INVOLVED IN A COLLISION. T…
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THE BRAKE PEDAL IS POSITIONED SO THAT IT CAN CATCH THE SIDE OR SOLE OF THE DRIVER'S SHOE SO THAT THE BRAKES CANNOT BE ACTIVATED. IT CAN CAPTURE THE SHOE UNDER THE BRAKE PEDAL, MAKING IT IMPOSSIBLE TO ACTIVATE THE BRAKES. WHEN NEEDING BRAKES UNDER AN EMERGENCY SITUATION, THE SHOE CAN BE TRAPPED, AND CAN INVOLVED IN A COLLISION. THIS HAPPENS AT LEAST ONCE EVERY TIME I DRIVE THE CAR, AND CAUSED MY MOTHER TO HAVE AN ACCIDENT, BECAUSE SHE COULD NOT GET HER FOOT ON THE BRAKE PEDAL. FORTUNATELY NO ONE WAS INJURED, AND ONLY 3 CARS WERE DAMAGED.
NHTSA ODI #11030540
24,397 miles · Jul 27, 2017
Service Brakes
TOOK MY CAR IN FOR A CHECK ENGINE LIGHT, SLIPPING OF THE TRANSMISSION. I WAS CALLED AND TOLD THAT THE TRANSMISSION IS FINE AND THAT THE NEW SV TRANSMISSIONS HANDLE DIFFERENTLY FROM THE OLDER TRANSMISSIONS, I SHOULDN'T BE WORRIED. THEN I WAS TOLD THAT I NEED TO REPLACE THE FRONT AND REAR BRAKES AS THEY ARE BAD. I WAS TOLD BY THE …
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TOOK MY CAR IN FOR A CHECK ENGINE LIGHT, SLIPPING OF THE TRANSMISSION. I WAS CALLED AND TOLD THAT THE TRANSMISSION IS FINE AND THAT THE NEW SV TRANSMISSIONS HANDLE DIFFERENTLY FROM THE OLDER TRANSMISSIONS, I SHOULDN'T BE WORRIED. THEN I WAS TOLD THAT I NEED TO REPLACE THE FRONT AND REAR BRAKES AS THEY ARE BAD. I WAS TOLD BY THE SERVICE ADVISOR THAT I RUINED THE BRAKES BY DRIVING THE CAR HARD. THIS IS THE FIRST TIME IN MY THIRTY FOUR YEARS OF DRIVING THAT I HAVE BEEN TOLD THAT I RUIN BRAKES. WHEN I PURCHASED THE VEHICLE IT HAD 14599 MILES. WHEN I BROUGHT THE VEHICLE IN FOR CHECK ENGINE LIGHT THE MILEAGE ON THE VEHICLE IT HAD 24397. LESS THAN 10,000 MILES HAD BEEN DRIVEN ON THIS VEHICLE AND I AM BEING TOLD THAT I HAVE TO SPEND 600 DOLLARS ON A BRAKE JOB. I HAVE OWNED MANY CARS, DIFFERENT MAKES AND MODELS AND I HAVE NEVER EVER HAD TO REPLACE BRAKES, ROTORS, PADS, DRUMS, SHOES SO SOON. I BELIEVE THAT THIS VEHICLE HAS DEFECTIVE ROTORS, DRUMS AND SHOULD BE REPLACED AT MANUFACTURERS/DEALERS COST. I OWN A 2011 KIA SPORTAGE AND DROVE THAT FOR CLOSE TO 60,000 MILES BEFORE HAVING TO DO BRAKES. THE BRAKES HAVE A PULSATING, VIBRATING WHEN BRAKING ON HIGHWAY SPEEDS AND ON CITY ROADS. THIS IS A SAFETY CONCERN AS WELL. BRAKES ON A VEHICLE WITH SUCH LOW MILES SHOULD NOT HAVE TO BE REPLACED SO SOON.
NHTSA ODI #11011166
90,000 miles · Apr 4, 2017
Service Brakes
PURCHASED VEHICLE SEPTEMBER 2015 WITH 59,000 MILES. 8 MONTHS LATER THE MASTER CYLINDER MALFUNCTIONS. BRAKE PEDAL HAS TO BE PUSHED ALL THE WAY TO THE FLOOR AND MAKES A WEIRD NOISE, LIKE A CREAKING NOISE. I TAKE IT TO BE REPAIRED. THEY BLEED THE BRAKES. TEMPORARY FIX. NOVEMBER 2016, SAME PROBLEM AND I TAKE IT TO BE REPAIRED …
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PURCHASED VEHICLE SEPTEMBER 2015 WITH 59,000 MILES. 8 MONTHS LATER THE MASTER CYLINDER MALFUNCTIONS. BRAKE PEDAL HAS TO BE PUSHED ALL THE WAY TO THE FLOOR AND MAKES A WEIRD NOISE, LIKE A CREAKING NOISE. I TAKE IT TO BE REPAIRED. THEY BLEED THE BRAKES. TEMPORARY FIX. NOVEMBER 2016, SAME PROBLEM AND I TAKE IT TO BE REPAIRED AND MASTER CYLINDER IS REPLACED. 5 MONTHS LATER, SAME PROBLEM AND THE MASTER CYLINDER IS BEING REPLACED AGAIN FOR THE 2ND TIME.
NHTSA ODI #10970609
48,000 miles · Mar 28, 2017
Service BrakesCrashInjury
I WAS IN A CAR ACCIDENT TURNING,LEFT AT A BIG INTERSECTION IN POOLER, GA THERE WAS A DOUBLE TURN LANE. I TALKED MY BRAKES AS OTHER CAR NEXT TO ME WAS IN MY LANE ON THE TURN. HE ADJUSTED AND I PRECEDED UP THE INCLINED ROAD TO WHERE CARS WERE STOPPED WAITING FOR THE LIGHT. I WAS HORRIFIED AS I REALIZED MY BRAKES WAS NOT STOPPIN…
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I WAS IN A CAR ACCIDENT TURNING,LEFT AT A BIG INTERSECTION IN POOLER, GA THERE WAS A DOUBLE TURN LANE. I TALKED MY BRAKES AS OTHER CAR NEXT TO ME WAS IN MY LANE ON THE TURN. HE ADJUSTED AND I PRECEDED UP THE INCLINED ROAD TO WHERE CARS WERE STOPPED WAITING FOR THE LIGHT. I WAS HORRIFIED AS I REALIZED MY BRAKES WAS NOT STOPPING BY THE TIME MY BRAIN COMPUTED THEY WAS NOT WORKING,WHEN THEY JUST WORKED SECONDS EARLIER. NEXT THEN I HEARD A GUN SHOT NOISE FROM AIR BAGS EXPLODING AND WAS IN THE REAR END OF AN SUV. I RECALL MY BRAKES WAS REPLACED AT 37000 MILES PAD WERE THIN AND CONSTANT BRAKE DUST DAILY ON MY RIMS. I AM FORTUNATE MINOR INJURIES AND WAS GOING AT A LOW SPEED. THIS COULD OF BEEN A FATAL ACCIDENT IF ON THE FREEWAY AT HIGH SPEEDS. MY BRAKES FAILING CAUSES ME HIGH ANXIETY AND,FEAR WHEN DRIVING NOW. INSURANCE COMPANY DOES NOT INSPECT MY BRAKES ISSUE WHICH IS DISHEARTENING SINCE THIS WAS THE CAUSE OF MY ACCIDENT. I WAS GOING ABOUT 15 TO 20 AND BRAKING TO SLOW DOWN SO I THOUGHT THEN REALIZED MY CAR WAS NOT STOPPING.
NHTSA ODI #10968873
Mileage unknown · Jan 2, 2017
Air BagsPower TrainService Brakes
PREOWNED 2013 TOYOTA COROLLA IN THIS CAR HAVE A CARFAX REPORT THAT SAYS IN 2 PREVIOUS ACCIDENTS THE AIR BAGS NEVER DEPLOYDED. AS ITS 3RD OWNER PURCHASED WITH 46958MILES I HAVE NOTICED THAT I THE VEHICLE BRAKES TO HARD. AND WHEN I STEP LIGHTLY ON THE BRAKE IT CONTINUES TO DRIVE TILL I STEP HARTER ON THE BRAKE. ITS HARDLY NOTICEAB…
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PREOWNED 2013 TOYOTA COROLLA IN THIS CAR HAVE A CARFAX REPORT THAT SAYS IN 2 PREVIOUS ACCIDENTS THE AIR BAGS NEVER DEPLOYDED. AS ITS 3RD OWNER PURCHASED WITH 46958MILES I HAVE NOTICED THAT I THE VEHICLE BRAKES TO HARD. AND WHEN I STEP LIGHTLY ON THE BRAKE IT CONTINUES TO DRIVE TILL I STEP HARTER ON THE BRAKE. ITS HARDLY NOTICEABLE AND TO CATCH. 3RD ISHU IS THAT WHEN I US THE AC IT USES TOO MUCH FULE. ALSO WITH THE AC TURNED OFF IT IS STILL BLOWING OUT COOL AIR AT A LOW LEVEL THAT COULD BE SENSED BY PLACING YOUR HANDS BY THE AIR VENTS.
NHTSA ODI #10939091
64,996 miles · Dec 28, 2016
Air BagsService BrakesCrashInjury
I HAD A WRECK AND I RAN INTO ANOTHER CAR GOING ABOUT 25 MPH AND MY AIR BAG DID NOT DEPLOY. I HIT SOMEONE FROM BEHIND, I THOUGHT I HIT THE BRAKE BUT IT DID NOT STOP AND ACTED LIKE I HAD THE ACCELERATOR ON. SO I AM ASKING ABOUT AIR BAG & BRAKE PROBLEMS
NHTSA ODI #10937779
Mileage unknown · Nov 24, 2015
Service Brakes
I LEASED MY CAR IN JUNE 2013 AND ABOUT A YEAR AND HALF LATER THE MECHANIC TOLD ME THAT MY BRAKES ARE GETTING LOW. I WAS CONFUSED I THOUGHT BRAKES LASTED A LEAST THREE YEARS BRAND NEW OUT THE DEALERSHIP. HE SAID NO IT DEPENDS HOW I DRIVE AND HOW MANY TIMES I STOP. SO I SAID REALLY YOU HAVE CARS COMING IN A YEAR AND HALF LATER …
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I LEASED MY CAR IN JUNE 2013 AND ABOUT A YEAR AND HALF LATER THE MECHANIC TOLD ME THAT MY BRAKES ARE GETTING LOW. I WAS CONFUSED I THOUGHT BRAKES LASTED A LEAST THREE YEARS BRAND NEW OUT THE DEALERSHIP. HE SAID NO IT DEPENDS HOW I DRIVE AND HOW MANY TIMES I STOP. SO I SAID REALLY YOU HAVE CARS COMING IN A YEAR AND HALF LATER THAT HAVE LOW BRAKES ALREADY IT SOUNDS LIKE YOU GUYS PUT IN CHEAP BRAKES. HE SAID NO THAT THEIR BRAKES ARE TOP QUALITY BRAKES. SO I SAID OK BUT I WILL WAIT SIX MONTHS. SO HERE WE ARE NOW 2 YEARS INTO MY LEASE AND ABOUT 19500 MILES INTO MY CAR THEY SAID I NEEDED BRAKES. I CALLED PEP BOYS, MIDAS, AND OTHER SHOPS THEY SAID MY BRAKES SHOULDN'T DIE THAT FAST. I SAID I THOUGHT SO TOO BUT THE TOYOTA INSIST THAT THEIR BRAKES ARE EXCELLENT AND THAT IT IS NORMAL FOR BRAKES TO DIE AT ABOUT 2 YEARS IN.
NHTSA ODI #10806543
24,000 miles · Jul 9, 2015
Service BrakesUnknown Or Other
ON JULY 3, 2015 WHEN AT FIRST MY CAR WOULDN'T START, I ASKED SOMEONE TO LOOK AT MY CAR AND IT WAS NOTICED THAT MY BRAKE FLUID LEVEL WAS VERY LOW JUST TO THE POINT OF EMPTY. I WAS VERY CONCERN BECAUSE AT NO POINT PRIOR TO THIS DISCOVERY, THE "BRAKE" WARNING LIGHT DID NOT FLASH OR APPEAR ON TO INFORM ME TO THIS ISSUE! I CALLED A…
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ON JULY 3, 2015 WHEN AT FIRST MY CAR WOULDN'T START, I ASKED SOMEONE TO LOOK AT MY CAR AND IT WAS NOTICED THAT MY BRAKE FLUID LEVEL WAS VERY LOW JUST TO THE POINT OF EMPTY. I WAS VERY CONCERN BECAUSE AT NO POINT PRIOR TO THIS DISCOVERY, THE "BRAKE" WARNING LIGHT DID NOT FLASH OR APPEAR ON TO INFORM ME TO THIS ISSUE! I CALLED AUTO DEALER AND MADE AN APPOINTMENT FOR ROUTINE OIL/MAINTENANCE SERVICE AND REQUESTED THAT THIS MATTER BE RESEARCHED AS TO WHY NO "BRAKE" WARNING LIGHT WORKED; TO ALSO FLUSH THE BRAKE SYSTEM TO CHECK FOR AIR IN THE HOSE ETC...; HOWEVER VERY DISAPPOINTMENT WITH AUTO SERVICE REPLY: I WAS BASICALLY TOLD THAT THE BRAKE FLUID LEVEL WAS NOT LOW ENOUGH FOR THE "BRAKE" WARNING LIGHT TO ACTIVATED; HOWEVER WHEN THE CAR EVENTUALLY STARTED; THE BRAKE PEDAL WAS VERY NOISY AND ONCE BRAKE FLUID LEVEL FILLED, THE NOISE STOPPED. I BELIEVE THAT DUE TO THE "BRAKE" WARNING LIGHT NOT BEING ACTIVATED WAS A GREAT SAFETY RISK TO MYSELF AS WELL AS OTHERS.
NHTSA ODI #10733030
Mileage unknown · Oct 1, 2014
Air BagsService BrakesCrash
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TH…
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TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10640444
Official recalls
5Jan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Consequence & remedy
Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Oct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Additional source detail variants (2)
Air Bags:frontal:passenger Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:driver Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Jan 9, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Jan 9, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.