NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
382 reportsClear category filter10,000 miles · Jul 31, 2009
Steering
WE HAVE TAKEN IN OUR COROLLA (PURCHASED IN JANUARY 09) TO THE DEALER TWICE FOR THE ELECTRONIC POWER STEERING (EPS) PROBLEM. THE CAR IS VERY DIFFICULT TO DRIVE ON THE HIGHWAYS. IT REFUSED TO KEEP A STRAIGHT LINE AND WE CONSTANTLY HAVE TO OVER CORRECT TO KEEP A STRAIGHT LINE ON A FLAT ROAD (DRIVING ON ICE OR IN HIGH WINDS COMES …
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WE HAVE TAKEN IN OUR COROLLA (PURCHASED IN JANUARY 09) TO THE DEALER TWICE FOR THE ELECTRONIC POWER STEERING (EPS) PROBLEM. THE CAR IS VERY DIFFICULT TO DRIVE ON THE HIGHWAYS. IT REFUSED TO KEEP A STRAIGHT LINE AND WE CONSTANTLY HAVE TO OVER CORRECT TO KEEP A STRAIGHT LINE ON A FLAT ROAD (DRIVING ON ICE OR IN HIGH WINDS COMES TO MIND). WE HAVE NOTICED THAT EVEN AT SLOW SPEEDS IN PARKING LOTS THAT IF THE WHEELS ARE TURNED AND THE STEERING WHEEL MOVES BACK TO CENTER THE WHEELS WILL NOT STRAIGHTEN UP AND YOU HAVE THE TURN THE WHEEL IN THE OPPOSITE DIRECT TO CORRECT THE WHEELS. THE DEALERSHIP HAS PERFORMED AN ALIGNMENT AND THEY REPLACE THE STEERING RACK. THE ISSUE HAS NOT GONE AWAY AND THEY FOUND THAT TESTING THREE OTHER COROLLAS ON THE LOT ALL HAVE THE SAME EPS PROBLEM AND THEY ARE STUMPED. THEY HAVE FILED A TECH CASE WITH TOYOTA ABOUT THE EPS ISSUE. I HAVE ALSO OPENED A COMPLAINT TICKET WITH TOYOTA TMS IN CALIFORNIA 1-800-331-4331. THEY HAVE BEEN IN CONTACT WITH US AND A TOYOTA REPRESENTATIVE IS GOING TO INSPECT THE CAR NEXT WEEK. IF THEY ARE UNABLE/UNWILLING TO GIVE US A RESOLUTION WE ARE GOING TO CONTACT A NC LEMON LAW LAWYER. WE JUST WANT THE CAR TO FUNCTION CORRECTLY AND FREE IT IS AN ACCIDENT WAITING TO HAPPEN. MY WIFE IS SICK OF DRIVING IT AND HAS MOVED BACK TO OUR OLDER 2004 COROLLA. IT MAKES ME SICK KNOWING HOW MUCH WE PAID FOR THIS 2009 XLE! *TR
NHTSA ODI #10278864
4,000 miles · Jul 8, 2009
SteeringWheels
INNER AND OUTER TIE ROD ENDS BENT. IT IS BRAND NEW CAR. NO DAMAGE AND NO ACCIENDENT. *TR
NHTSA ODI #10276162
100 miles · Jun 30, 2009
Steering
THE NEW 2009 TOYOTA COROLLA HAS A STEERING PROBLEM. ON A HIGHWAY GOING FASTER THAN 60 MPH, IT IS VERY DIFFICULT TO KEEP THE VEHICLE WITHIN THE LANE. IF IT DEVIATES (WHICH IS NORMAL) AND A CORRECTION IS MADE, THE CAR OVER-REACTS AND THE VEHICLE VEERS TO THE OTHER SIDE OF THE LANE. ANOTHER CORRECTION PUTS THE VEHICLE BACK TO THE…
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THE NEW 2009 TOYOTA COROLLA HAS A STEERING PROBLEM. ON A HIGHWAY GOING FASTER THAN 60 MPH, IT IS VERY DIFFICULT TO KEEP THE VEHICLE WITHIN THE LANE. IF IT DEVIATES (WHICH IS NORMAL) AND A CORRECTION IS MADE, THE CAR OVER-REACTS AND THE VEHICLE VEERS TO THE OTHER SIDE OF THE LANE. ANOTHER CORRECTION PUTS THE VEHICLE BACK TO THE OTHER SIDE. SO THE VEHICLE MOVES SIDE TO SIDE. STRAIGHT LINE TRAVEL CAN BE ACCOMPLISHED ONLY WITH BOTH HAND FIRMLY ON THE WHEEL AND FIXING YOU EYES ON THE ROAD. THE DANGER IS WHEN YOU ARE DISTRACTED, SUCH AS LOOKING IN THE REAR VIEW MIRROR, ADJUSTING THE REAR VIEW MIRROR, CHANGING A RADIO STATION, REACHING FOR SUN GLASSED, ETC. THEN THE CAR HEADS OUT OF THE LANE AS A RESULT OF A CONTINUED STEERING ADJUSTMENT. THE DEALERS AND MANUFACTURER CLAIM THAT THIS IS NORMAL BECAUSE OF THE NEW FEATURE, ELECTRONIC POWER STEERING. HOWEVER, THE 2010 COROLLA HAS ANOTHER STANDARD FEATURE (WHICH IS OPTIONAL FOR THE 2009): ELECTRONIC STABILITY CONTROL. MY 2009 DOES NOT HAVE THIS FEATURE AND I WAS NEVER TOLD OF ITS POSSIBLE BENEFIT TO THE STEERING. *TR
NHTSA ODI #10275334
50 miles · Jun 25, 2009
Steering
PURCHASED A NEW 2009 COROLLA S ABOUT 3 MONTHS AGO FROM THE LOCAL DEALER IN ARDMORE, OK. THERE IS A STEERING PROBLEM WITH THE NEW ELECTRONIC POWER STEERING SYSTEM ON THEIR MODELS NOW. THE DRIVER HAS TO MAKE A CONSTANT ADJUSTMENT IN STEERING THE AUTO TO PREVENT IT FROM CONSTANTLY VEERING LEFT OR RIGHT AS YOU DRIVE ON CITY STREET…
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PURCHASED A NEW 2009 COROLLA S ABOUT 3 MONTHS AGO FROM THE LOCAL DEALER IN ARDMORE, OK. THERE IS A STEERING PROBLEM WITH THE NEW ELECTRONIC POWER STEERING SYSTEM ON THEIR MODELS NOW. THE DRIVER HAS TO MAKE A CONSTANT ADJUSTMENT IN STEERING THE AUTO TO PREVENT IT FROM CONSTANTLY VEERING LEFT OR RIGHT AS YOU DRIVE ON CITY STREETS OR MAJOR HIGHWAYS. I MET WITH THE FACTORY REP FROM TOYOTA AND HE STATES THAT THIS PROBLEM IS CREATED BY THE NEW DESIGN OF THEIR STEERING SYSTEM WITH 0% VARIANCE FOR ERROR. A MASTER TOYOTA MECHANIC CHECKED OUT THE AUTO AND ATTEMPTED TO MAKE ADJUSTMENT TO CORRECT, A CASE HAS BEEN ASSIGNED BY THEIR SERVICE DEPARTMENT STATING THAT THE STEERING IS VERY OVERSENSATIVE. A CASE HAS ALSO BEEN FILED WITH TOYOTA CUSTOMER SERVICE. MY PROBLEM STILL EXISTS I HAVE A NEW COROLLA S PARKED IN MY GARAGE WITH LESS THAN 400 MILES ON IT DUE TO THE SAFETY ISSUE OF DRIVING THIS AUTO. *TR
NHTSA ODI #10274957
390 miles · Jun 25, 2009
Steering
MY NEW 2009 COROLLA CAN NOT KEEP IN A STRAIGHT LINE WHEN I AM DRIVING ON HIGHWAY. IT WANDERS LEFT AND RIGHT SO MUCH THAT I HAVE TO CONTROL THE STEERING WHEEL WITH GREAT EFFORTS, WHICH MAKES THE DRIVING SO TIRESOME. THIS PROBLEM IS ALSO REPORTED BY MANY OTHER 2009 COROLLA OWNERS. IT IS DEFINITELY A SAFETY DEFECT. IT IS ABSOLUTELY…
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MY NEW 2009 COROLLA CAN NOT KEEP IN A STRAIGHT LINE WHEN I AM DRIVING ON HIGHWAY. IT WANDERS LEFT AND RIGHT SO MUCH THAT I HAVE TO CONTROL THE STEERING WHEEL WITH GREAT EFFORTS, WHICH MAKES THE DRIVING SO TIRESOME. THIS PROBLEM IS ALSO REPORTED BY MANY OTHER 2009 COROLLA OWNERS. IT IS DEFINITELY A SAFETY DEFECT. IT IS ABSOLUTELY DANGEROUS FOR THE DRIVER AND OTHER DRIVERS WHO ARE DRIVING NEAR THE COROLLA. TOYOTA SHOULD FIX THIS HORRIBLE PROBLEM TO SAVE THE DRIVERS IN NO TIME! *TR
NHTSA ODI #10274952
5,400 miles · Jun 21, 2009
Steering
THE CAR HAS VERY POOR STEERING. WHEN DRIVING ON A PAVED HIGHWAY, INTERSTATE 95, THE CAR FEELS AS IF IT IS OUT OF ALIGNMENT, PULLING TO THE RIGHT. I'VE BROUGHT IT TO THE PURCHASING DEALERSHIP AND THEY HAVEN'T FOUND ANYTHING. I FEEL AS IF THE CAR IS NOT SAFE, AS TO ALWAYS HAVING TO CORRECT THE STEERING ISSUE AND TO MAKE SURE TH…
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THE CAR HAS VERY POOR STEERING. WHEN DRIVING ON A PAVED HIGHWAY, INTERSTATE 95, THE CAR FEELS AS IF IT IS OUT OF ALIGNMENT, PULLING TO THE RIGHT. I'VE BROUGHT IT TO THE PURCHASING DEALERSHIP AND THEY HAVEN'T FOUND ANYTHING. I FEEL AS IF THE CAR IS NOT SAFE, AS TO ALWAYS HAVING TO CORRECT THE STEERING ISSUE AND TO MAKE SURE THE CAR IS DRIVING STRAIGHT. THE CAR WAS PURCHASED BRAND NEW MARCH 9, 2009 AND CURRENTLY HAS 6200 MILES ON IT. STEERING SEEMS TO BE PROGRESSIVELY WORSE. *TR
NHTSA ODI #10274563
25 miles · Jun 15, 2009
SteeringSuspension
TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT EXPERIENCED DIFFICULTY STEERING THE VEHICLE. IT REQUIRED GREATER EFFORT TO TURN THE STEERING WHEEL. UNEXPECTEDLY, THE VEHICLE GRADUALLY CHANGED DIRECTION AND PULLED TO THE RIGHT WITHOUT ASSISTANCE. WHENEVER TR…
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TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT EXPERIENCED DIFFICULTY STEERING THE VEHICLE. IT REQUIRED GREATER EFFORT TO TURN THE STEERING WHEEL. UNEXPECTEDLY, THE VEHICLE GRADUALLY CHANGED DIRECTION AND PULLED TO THE RIGHT WITHOUT ASSISTANCE. WHENEVER TRAVELING 60 MPH OR GREATER, THE FAILURES WOULD OCCUR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY ROTATED THE TIRES AND PERFORMED A WHEEL ALIGNMENT ON 3 SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER 3 TIMES FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 25 AND CURRENT MILEAGE WAS 6,000. UPDATED 07/08/09 *BF UPDATED 07/08/09.*JB
NHTSA ODI #10273780
1,800 miles · Jun 14, 2009
Steering
THE STEERING IS HYPER-SENSITIVE AT HIGHWAY SPEEDS (55 - 75 MPH). THIS HAS THE EFFECT OF MAKING THE CAR DIFFICULT TO KEEP CENTERED IN IT'S LANE. STATED ANOTHER WAY, THE CAR ALWAYS FEELS LIKE IT'S BEING DRIVEN IN HIGH WIND CONDITIONS. THUS FAR IT HAS NOT FELT DANGEROUS HOWEVER IT IS VERY FATIGUING ON HIGHWAY TRIPS. THE STEERING FE…
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THE STEERING IS HYPER-SENSITIVE AT HIGHWAY SPEEDS (55 - 75 MPH). THIS HAS THE EFFECT OF MAKING THE CAR DIFFICULT TO KEEP CENTERED IN IT'S LANE. STATED ANOTHER WAY, THE CAR ALWAYS FEELS LIKE IT'S BEING DRIVEN IN HIGH WIND CONDITIONS. THUS FAR IT HAS NOT FELT DANGEROUS HOWEVER IT IS VERY FATIGUING ON HIGHWAY TRIPS. THE STEERING FEELS FINE DURING IN TOWN DRIVING (UP TO 50 MPH). HIGHER TIRE INFLATION PARADOXICALLY SEEMS TO SLIGHTLY IMPROVE THE CAR'S HIGHWAY STEERING BEHAVIOR. MY WIFE AND I NOW REMEMBER NOTICING THIS BEHAVIOR DURING THE TEST DRIVE; AT THAT TIME WE ASSUMED THAT IT WAS WINDY OUTSIDE. MOST OF THE DRIVING WE DO WITH THIS CAR IS IN TOWN. *TR
NHTSA ODI #10273747
Mileage unknown · Jun 12, 2009
Steering
THIS COROLLA S MODEL ALWAYS PULLS TO THE LEFT OR RIGHT ON HIGHWAYS. I HAVE BEEN HAVING THIS ISSUE SINCE THE DAY ONE. I HAVE ALSO NOTICED THAT WHEN TURNING THE CORNER THE STEERING WILL NOT RECOVER STRAIGHT. I TOOK IT BACK TO THE DEALER AND FIRST THEY HAVEN'T IDENTIFY THE ISSUE. ON MY SECOND VISIT I ASKED THEM TO DRIVE ANOTHER COR…
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THIS COROLLA S MODEL ALWAYS PULLS TO THE LEFT OR RIGHT ON HIGHWAYS. I HAVE BEEN HAVING THIS ISSUE SINCE THE DAY ONE. I HAVE ALSO NOTICED THAT WHEN TURNING THE CORNER THE STEERING WILL NOT RECOVER STRAIGHT. I TOOK IT BACK TO THE DEALER AND FIRST THEY HAVEN'T IDENTIFY THE ISSUE. ON MY SECOND VISIT I ASKED THEM TO DRIVE ANOTHER COROLLA S WHICH WAS OK AND THE TECH GUY SAID HE NOW KNOWS WHAT THE ISSUE WAS. BUT UNFORTUNATELY HE DOESN'T KNOW THE FIX AND TOLD ME IT HAS TO COME FROM TOYOTA IT SELF. DRIVING IN THIS VEHICLE HAS BECOME VERY HARD FOR MY WIFE. I REALLY HOPE TOYOTA TOYOTA IS ACTUALLY TAKING THIS ISSUE SERIOUSLY. *TR
NHTSA ODI #10273627
1 miles · Jun 5, 2009
Steering
I BOUGHT A 2009 TOYOTA COROLLA BACK IN APRIL 2008 AND WAS EXCITED ABOUT UPGRADING FROM A 20-YEAR OLD TOYOTA CAMRY, WHICH I LOVED. EVER SINCE I'VE HAD THE VEHICLE, I'VE ALSO HAD THE STEERING PROBLEMS THAT MANY PEOPLE HAVE COMPLAINED ABOUT ON THE WEB. AROUND TOWN THE STEERING ON THE CAR IS FINE. BUT ONCE YOU GET ON THE FREEWAY, IT…
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I BOUGHT A 2009 TOYOTA COROLLA BACK IN APRIL 2008 AND WAS EXCITED ABOUT UPGRADING FROM A 20-YEAR OLD TOYOTA CAMRY, WHICH I LOVED. EVER SINCE I'VE HAD THE VEHICLE, I'VE ALSO HAD THE STEERING PROBLEMS THAT MANY PEOPLE HAVE COMPLAINED ABOUT ON THE WEB. AROUND TOWN THE STEERING ON THE CAR IS FINE. BUT ONCE YOU GET ON THE FREEWAY, IT BECOMES DIFFICULT TO STEER SINCE YOU'RE CONSTANTLY TRYING TO CORRECT THE ISSUE. I HAVE NOT FILED A COMPLAINT DIRECTLY WITH TOYOTA NOR HAVE I SPOKEN TO THE DEALER BECAUSE IT APPEARS THAT THIS ISSUE IS REAL AND RATHER THAN DEAL WITH THEIR CONDESCENDING SERVICE MANAGERS, I'LL SIMPLY WAIT FOR A RECALL FROM TOYOTA. I CAN'T SAY THAT I'VE FELT UNSAFE ON THE ROAD, BUT MORE IRRITATED BY THE HORRIBLE STEERING. I MAY NOT PURCHASE ANOTHER TOYOTA AFTER ALL OF THIS IS SAID AND DONE. *TR
NHTSA ODI #10272918
Official recalls
13Oct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Additional source detail variants (2)
Air Bags:frontal:passenger Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:driver Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Jan 9, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Jan 9, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
May 23, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Oct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Consequence & remedy
Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Apr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
Consequence & remedy
Consequence: If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Remedy: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Oct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
Consequence & remedy
Consequence: If the switch overheats, it may melt, possibly resulting in a fire.
Remedy: Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Jan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
Consequence & remedy
Consequence: THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Aug 27, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2009 SCION XD AND MY 2009-2010 COROLLA, AND COROLLA MATRIX VEHICLES EQUIPPED WITH 1.8L ENGINE AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, COLORADO, IDAHO, ILLINOIS, IOWA, KANSAS, MAINE, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. WHEN DRIVING UNDER CERTAIN UNIQUE CONDITIONS IN EXTREMELY LOW AMBIENT TEMPERATURES, THE INTAKE MANIFOLD SUCTION PORT FOR THE BRAKE VACUUM CAN BECOME BLOCKED DUE TO THE FREEZING OF CONDENSATION RESULTING FROM POSITIVE CRANKCASE VENTILATION.
Consequence & remedy
Consequence: THIS COULD LEAD TO AN INCREASE IN VEHICLE STOPPING DISTANCE AND A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEWLY DESIGNED INTAKE AIR CONNECTOR WHICH WILL RELOCATE THE BRAKE SYSTEM VACUUM PORT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 21, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
DP14003 · Low-speed Surging
Opened Sep 19, 2014 · Closed Apr 29, 2015
Status: closed (inferred from source dates) · Vehicle Speed Control
The Agency received a petition on September 11, 2014 requesting an investigation into, low-speed surging in the 2006-2010 Toyota Corolla [vehicles] with ETCS-i, in which the brakes fail to stop the vehicle in time to prevent a crash.NHTSA conducted a technical review of the material cited and provided by the petitioner, material Toyota submitted in response to a NHTSA formal request, interviews with complainants and manufacturer representatives, as well as the results of testing of the complaint vehicle.Taking into account the allocation of agency resources, agency priorities, and the likelihood that an additional investigation would result in a finding that a defect related to motor vehicle safety exists, NHTSA has concluded that further investigation of the issues raised by the petition is not warranted.The agency accordingly has denied the petition.The official petition denial, as published in the Federal Register, is available in the document file for this defect petition, as well as copies of reference material related to the denial.Regarding the VOQs associated with the closing of this investigation, the scope as defined by the petitioner is MY 2006 through 2010 Toyota Corollas.Of the 163 VOQs submitted by the petitioner, 149 are within that specific population (11 of the 163 were outside the model and model year scope of investigation as defined by the petitioner and 3 VOQs were submitted by owners from foreign countries) and 6 of the 163 are duplicate submissions.Therefore, there are 143 unique vehicles vins are within the specific population.Of the 143 only 105 fit the alleged defect category as defined by the petitioner.The single complaint and crash noted in the Failure Report above is the petitioner's VOQ.The 143 VOQs are: 10165337, 10166526, 10209540, 10216514, 10256808 (duplicate with 10266580 and 10335955), 10272505, 10293497, 10293688, 10294727, 10297407, 10298012, 10302217, 10302877, 10303106, 10303469, 10303730, 10304192, 10305748, 10305845, 10306012, 10306480, 10307953, 10310973, 10311137, 10311176, 10311185, 10311756, 10312246, 10312272 (duplicate with 10343088), 10312771, 10313972, 10314880, 10315240, 10315442, 10315836, 10315927, 10316192, 10316627, 10316643, 10316800, 10316952, 10317128, 10317598, 10317725, 10317804, 10317894, 10317972, 10317978, 10318562, 10319589, 10320693, 10320720, 10322163, 10322213, 10322333, 10322415, 10324355, 10325755, 10326481, 10327623, 10328492, 10328519, 10329537, 10330026 (duplicate with 10356866), 10330952, 10332679, 10334005 (duplicate with 10340570 and 10547602), 10334028, 10334628, 10334936, 10336649, 10339772, 10339969, 10341515, 10342670, 10342932, 10343174, 10344874, 10345714, 10348120, 10350342, 10351112, 10352668, 10352691, 10353587, 10358767, 10359645, 10360875, 10360905, 10361254, 10363529, 10363685, 10363866, 10364127, 10366100, 10366413, 10369073, 10369494, 10371991, 10376535, 10376721, 10377193, 10379320, 10380210, 10381365, 10381849, 10382018, 10392618, 10396747, 10402827, 10412382, 10433860, 10437011, 10437801, 10450183, 10461118, 10479582, 10482133, 10489344, 10494568, 10496026, 10499932, 10520195, 10521013, 10523677, 10534094, 10537426, 10543949, 10549101, 10551478, 10552563, 10558153, 10562577, 10564980, 10566370, 10572873, 10578871, 10579722, 10587140, 10597296, 10621449, and 10637908 (which is the petitioner's VOQ and not one of the 163 submitted with the petition).The three VOQs that were submitted from foreign countries: 10303105, 10303749, and 10308974. The eleven VOQs that are out of the specified population by model or model year: 10447756, 10453401, 10490200, 10507434, 10521377, 10563214, 10563585, 10575230, 10583796, 10584534,
PE10008 · Steering Wander Or Drift
Opened Feb 18, 2010 · Closed May 4, 2011
Status: closed (inferred from source dates) · Steering
On February 18, 2010, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE10-008 to investigate complaints of steering wander or drift in model year (MY) 2009 and 2010 Toyota Corolla and Matrix vehicles.The complaint descriptions indicated dissatisfaction with the on-center steering feel in the subject vehicles. Some drivers (~25%) related the feel to driving in a strong crosswind and others indicated that the effort and attention required to maintain heading increased driver fatigue on long trips.These complaints all relate to the system operating as designed and do not involve failure of any steering system components.The subject vehicles are equipped with an electronic power steering system that was introduced in the MY 2009 vehicles.The power assist, including on-center steering feel, is controlled electronically and is part of the system calibration.Toyota responded to steering feel concerns from some customers by issuing a technical service bulletin (TSB-0140-10 STEERING ON-CENTER FEEL) that released an optional EPS electronic control unit that has a re-calibrated on-center feel.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted by the circumstances.For further details see the attached VRTC and ODI Closing Reports.
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