IllustrationIf raining you stop in red light the engine is shut off need to wait about 10 minutes and start again why they no recall this problem that dangerous
2023 Toyota Corolla Cross
Owner reports · Recalls · Investigations
More warning signs than most Corolla Cross years
Owner complaints for the 2023 Toyota Corolla Cross are substantially higher than the model-year median of 43.
About this comparison →How this year compares
Owner complaints by model year
Compare all Corolla Cross years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 10 of 174 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports0 fire reports4 injury reports
What owners actually said
174 reportsThe contact owns a 2023 Toyota Corolla Cross. The contact stated while stopped at a red light, the contact heard a loud, consistent tone emanating from the vehicle, followed by the message "Low power steering" before the vehicle entered LIMP mode and shut off; however, the contact was able to restart the vehicle. The contact sta…
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The contact owns a 2023 Toyota Corolla Cross. The contact stated while stopped at a red light, the contact heard a loud, consistent tone emanating from the vehicle, followed by the message "Low power steering" before the vehicle entered LIMP mode and shut off; however, the contact was able to restart the vehicle. The contact stated that after restarting the vehicle, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but had observed an OBD code related to a failure with the mass airflow sensor. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000.
I was at a red light with my windshield wipers on. I then heard several warning beeps with messages stating "steering power low", battery low, and then the steering locked. I tried to turn the wheel after the last message came up but the steering wheel was locked. I couldn’t accelerate. I had to park the car and turn it off and…
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I was at a red light with my windshield wipers on. I then heard several warning beeps with messages stating "steering power low", battery low, and then the steering locked. I tried to turn the wheel after the last message came up but the steering wheel was locked. I couldn’t accelerate. I had to park the car and turn it off and on again. This has happened twice now and Toyota says it is “fine”.
The contact owns a 2023 Toyota Corolla Cross. The contact stated that while driving at an undisclosed speed at night, the driver’s side headlight failed to provide adequate illumination. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver’s side headlight assembly. The…
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The contact owns a 2023 Toyota Corolla Cross. The contact stated that while driving at an undisclosed speed at night, the driver’s side headlight failed to provide adequate illumination. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver’s side headlight assembly. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 6.
Dark spots on the road with the LED headlights on low beam. This is very distracting and causes me to focus on the dark spots. Very dangerous when driving on winding roads at night. A lot of deer on and on the side of the rural roads and the dark spots take my focus away.
Vehicle Stability Control Malfunction Secondary Collision Brake System Malfunction Parking Break System Drive Start Control System and a Check Engine
The contact owns a 2023 Toyota Corolla Cross. The contact stated the vehicle was designed with the Front and Rear Parking Assist with Automatic Braking. The contact stated stated while parked and pulling out of a parking lot, the automatic braking system slammed on the brakes abruptly while there was a pedestrian 25 feet away fr…
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The contact owns a 2023 Toyota Corolla Cross. The contact stated the vehicle was designed with the Front and Rear Parking Assist with Automatic Braking. The contact stated stated while parked and pulling out of a parking lot, the automatic braking system slammed on the brakes abruptly while there was a pedestrian 25 feet away from the vehicle. The contact stated that she sustained whiplash. The contact stated that while starting the vehicle and shifting to reverse(R), the alarms sounded, and the vehicle failed to respond because there was another vehicle parked nearby. The vehicle was taken to the dealer several times, where the failure could not be duplicated; however, the failure persisted. The manufacturer was contacted and a case was opened. The vehicle was taken back to the dealer, where a Toyota field inspector performed a full inspection of the vehicle several months ago; however, the contact had not been informed of the cause of the failure. The dealer was contacted and informed the contact that the field inspector's diagnostic report was not available. The contact stated that the failure had been recurring. The contact stated that she was suffering from Post-traumatic stress disorder (PTSD), and the vehicle failure had been affecting the contact's mental health significantly. The vehicle was not repaired. The contact followed up with the manufacturer, but no assistance was provided. The failure mileage was approximately 9,000.
As I stopped at the stoplight the vehicle enter the automatic shut off pause as it should when the brake is firmly pressed. when I released the brake the engine did not restart. instead the following message showed on the vehicle information center in the dash: ENGINE STOPPED, STEERING POWER LOW. then it prompted me to restart t…
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As I stopped at the stoplight the vehicle enter the automatic shut off pause as it should when the brake is firmly pressed. when I released the brake the engine did not restart. instead the following message showed on the vehicle information center in the dash: ENGINE STOPPED, STEERING POWER LOW. then it prompted me to restart the car. I have to put the car in PARK, depress the brake and press my start button to restart the car. This happen in an intersection! This is the third time and it seems it happens in wet conditions. to temporarily remedy the problem I have deactivated the gas saving automatic engine stop. The manufacturer and dealer have been contacted.
What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle horn. It does not sound loud enough to be heard under all conditions by other drivers or pedestrians. Similar vehicles come with two horns: one high frequency and one low frequency. How was your safety or the safety of ot…
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What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle horn. It does not sound loud enough to be heard under all conditions by other drivers or pedestrians. Similar vehicles come with two horns: one high frequency and one low frequency. How was your safety or the safety of others put at risk? The described condition certainly can put at risk the driver safety or others. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was reported to the Toyota Dealership. They said that they tested the horn sound, was compared to a known good model, and did not find a difference in the sound intensity or pitch. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer said that it tested the horn sound and compared it to a known good model. Were th. any warning lamps, mess. or other symptoms of the problem prior to the failure, and when did they first appear? Yes. When I first took delivery of the vehicle, the horn sounded louder. Below is a copy of the email I sent to Mossy Toyota dealership in San Diego, CA on 11/30/2023: Brian, This morning I left my Green 2023 Toyota Corolla Cross XLE for repair. One of the issues, in the list is the horn not working correctly. FYI, the Cross has TWO horns. One high note and one low note. Horn - Repair or Replace Did you know most vehicles have two horns that sound in concert? If your horn suddenly sounds thin or weak, your 2023 TOYOTA Corolla Cross may need to have its horn replaced. Contact us to help. For more info, see the weblink below: [XXX] 2023 Toyota Corolla Cross Horn - 865200R010 | Toyota Parts Overstock, Lakeland FL Horn. 2023 Toyota Corolla Cross. Genuine Toyota Part - 865200R010 (8652020300, 86520-0R010). Ships from Toyota Parts Overstock, Lakeland FL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The roof rack is “attached” to the vehicle with glue. The entire back half of both sides of the roof rack are completly separated from the roof of the vehicle, I can stick my hand under it. I have had them replaced 4 times and they continue to not be adhered. They say there is no solution.
Official recalls
425V040000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column
Jan 29, 2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
23V864000 · Air Bags:frontal; Electrical System: Instrument Cluster/panel
Dec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Air Bags:frontal
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
23V480000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column
Jul 12, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
23V384000 · Air Bags:frontal; Electrical System: Instrument Cluster/panel
May 30, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Air Bags:frontal
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.