2023 Toyota Corolla Cross

Twice while I was on a roadtrip this past weekend when I was stopped, I got an error that said "Steering Power Low." The first time I was in bumper to bumper traffic in the Bronx. My phone was plugged into the vehicle to use Android Car Play. It was drizzling off and on, so my wipers may have been on, but if so, they were on intermittent. To my recollection, I was not using other electronic components at that time. The second time I was at a stop light. It was a long light, but not unreasonably so. It was raining, so my headlights and windshield wipers were on. I was using Android Car play via bluetooth connection. Both times I had to put the car into neutral and restart it. The automatic start/stop feature was on both times because I have not figured out a way to permanently turn it off.

On March 9th 2023 I was stopped at a red light in my brand new 2023 Toyota Corolla Cross XLE that I had for only 13 days (it had 420 miles on it). It was raining and I had my wipers on. Suddenly a loud alarm/tone was heard and several warning lights flashed across the dash. Power steering low/engine stopped/press brake firmly to restart. The steering wheel was locked. I tried pressing my breaks several times but nothing happened. The car behind me was honking their horn over and over. Next thing I know, I feel a 'bump' as my car bumped into his. He got out of his car and came up to my window and asked "whats the problem?" I pointed at the dash and told him I had no idea what was going on! He said my car was slowly rolling backwards into his car. He told me to put the car into park and turn it off so it would stop rolling. When I did this, the alarm/tone stopped. When I started the car back up, all dash lights were off and I was able to drive it to the Toyota dealership that was about 1/2 a mile away from where it broke down. My car has been at the dealership now for 6 weeks. My case was escalated to Toyota Corporate. For the longest time they told me they "couldn't duplicate the problem" and there was nothing wrong with my car even though it had thrown a x206d code (power source stop/engine stall). It wasn't until I went to the dealership and showed them the youtube video of what I had also experienced that they were suddenly able to duplicate the problem. I have been told a "software update" is in the works and they had to hang onto my car until the update becomes available as it is a safety issue to have the car suddenly stop working while at a stop light in traffic.

What component or system failed or malfunctioned: I was stopped at a red light for about 60 seconds, and the engine's Auto Start-Stop feature was engaged (engine automatically shut off while idling at the traffic light). As the light turned green, I took my foot off the brake, and the engine did not start again. The dash displayed multiple warning signs, such as "Engine Stopped - Press Brake Firmly to Restart" (I did so, and it did not restart), and "Power Steering Low." I ended up having to put the car in park, turn off the vehicle, then turn it on again to continue moving. This happened to my 2023 Corolla Cross XLE in wet weather (rain), while I had the windshield wipers on and QI charging port enabled. How was your safety or the safety of others put at risk: I was stalled at a busy intersection for about 30-45 seconds, with cars behind me honking and attempting to drive around to pass me, putting both them and myself in danger. Has the problem been reproduced or confirmed by a dealer or independent service center?: According to this Reddit post (https://www.reddit.com/r/CorollaCross/comments/t7rv4b/comment/jc2swum/?utm_source=share&utm_medium=web2x&context=3), Toyota has confirmed there is an issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure?: No

My brand new Vehicle stopped functioning when I got to a stop light on 2 occasions. Steering and brakes do not work and Vehicle kept moving at a slow pace uncontrollably. The first incident, dash board read “engine pressure low” This was not safe at all. It happened at an 8 lane cross intersection and thankfully I made it through before the lights turned red again. The second incident, dashboard read “engine stopped, steering power low” and the car did not move after that. Had it towed back to dealership. Toyota said they were able to duplicate the problems and it had something to do with intermittent wiper’s being on when you stop. Although I am positive I did not have my wipers on, and I was not alone, Toyota still says otherwise. I have been given back the vehicle from the dealership and feel extremely unsafe. I do not feel my safety is acknowledged as there are careless drivers on the road daily.

Just a couple weeks ago, my 16 year old daughter was driving our NEW 2023 Corolla Cross when she came to a busy intersection and had to stop for the red light. She reduced her speed to make the complete stop and WITHOUT engaging the ECO system (Stop/Start feature using the brake) the vehicle completely shut down and locked up on her with the "Power Steering Low" warning as well as some description about the brake. She asked what happened and what should she do. I turned the Hazard lights on and I asked her if she had tried to engage the ECO system Start/Stop and she said no. I told her to see if she could engage the Stop/Start by firmly pressing on the brake, she could not. I told her to put the car in park and again try to engage the ECO system, she could not. I told her to turn the vehicle off while in park and then restart the car. When she turned the car back on the warning cleared and she could drive the vehicle a few blocks to work. It was raining, not heavily, and we had the windshield wipers on. The "Power Steering Low" showed another time when I had the car idling in the parking lot with the wipers going waiting for my son after his game. I had to turn the car off. Numerous occasions the "Battery Charging" warning will appear when I have tried to engage the ECO system Stop/Start. One day I could not get the ECO system to engage no matter what I did, NO additional accessories were on. Same as the Power Steering Low issue unknown but, my daughter has experienced the wheel firmly locking up where she cannot control the wheel while centered in the lane. The lane assist seems to engage aggressively when not needed creating a temporary situation where the drive cannot control the wheel. My dealer has had the car 8 days without being able to replicate any error and unfortunately there SUBSTANTIAL DEFECTS DO NOT log in the cars history. Most concerning is the lack of logged warnings which the dealer says they can't diagnose the issue. Huge safety concern!!

While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.

I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying “low steering power” the wheel locked and my car would not go. Kept saying “press brake firmly to restart” which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.

While stopped, my car randomly displayed a warning saying my engine had shut off, my power steering was low and I needed to get to a safe place. I was stopped at a light and even after putting the car in park I was unable to get the engine started again. I ended up rolling to the side of the road, barely able to steer, and after three tries was finally able to start up the car again. It was very unsafe and happened for no reason.

All corolla cross complaints prior to March 1st are being posted under a 2023 Toyota Corolla 4dr fwd. this is my third time making a complaint, two of which have been posted under a corolla 4dr fwd. I’m hoping nhtsa finally starts posting complaints appropriately so cross owners can get some resolution on this VERY IMPORTANT SAFETY ISSUE! my 2023 Toyota Corolla cross xle turned completely off while waiting in a busy Intersection to make a left hand turn. It was raining. Dash read “power steering low. Engine off. Press break firmly to restart”. Which didn’t work. Surprise, like everyone else I had to put my car in park and restart engine. A car turning off when it rains or snows so dangerous. My car had 340 miles on it and has been at the dealership for the 7 of 8 weeks I’ve “owned” it. Toyota acts like I am a magical unicorn and says they’ve never heard of such a thing, Nhtsa mis filing the complaints for the past year is only helping Toyota staying in denial. This car will kill someone before anyone acknowledges an issue.

The contact owns a 2023 Toyota Corolla Cross. The contact stated while at a stop signal, the vehicle turned off and the power steering and the check engine warning light illuminated. The message to depress the brake pedal to restart the vehicle was displayed. The contact shifted the vehicle into park and restarted the vehicle, and the vehicle started to operate normally. The vehicle was taken to the dealer for diagnostic test, and the dealer stated that no failure was found. The manufacturer was not contacted. The failure mileage was 1,500.