NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
44 reportsClear category filterMileage unknown · Sep 23, 2023
Lane DepartureSteering
This is a recurring problem since buying the vehicle new... now at ~7,500 miles. Problem occurs on state highways (North Carolina country roads). While Lane Tracing Assist is active at 45 mph - 60 mph, the Lane Tracing Assist works fine and as expected on large radius state highway curves, but when it comes to smaller radius cur…
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This is a recurring problem since buying the vehicle new... now at ~7,500 miles. Problem occurs on state highways (North Carolina country roads). While Lane Tracing Assist is active at 45 mph - 60 mph, the Lane Tracing Assist works fine and as expected on large radius state highway curves, but when it comes to smaller radius curves, the Lane Tracing Assist takes the turn in an overly aggressive manner. It wants to cross the median on curves to the left, and it wants to run off the road on curves to the right. The lane departure warning sounds in both instances, so the car recognizes it is departing the lane. I am able to maintain control to keep the car generally in its lane, but I have to actively and physically fight the steering system to do so.
NHTSA ODI #11546176
Mileage unknown · Sep 9, 2023
Steering
The car turned off several times while I was stuck in traffic, it was raining an the wipers were on. This happened on Riverside Drive, NYC on 9/8/23 around 5 pm. The warning said: low steering power. There were cars behind me and could have crashed my car.
NHTSA ODI #11543538
Mileage unknown · Aug 15, 2023
Electrical SystemSteering
At a stop light the car shut down on me. Immediately on the the following message appeared on the warning panel indicator : “steering power low” then “ engine stopped “ and “ Press brake firmly to restart”. I followed the instructions but it didn’t work. I had to shift the car to park to be able to start the engine again. This h…
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At a stop light the car shut down on me. Immediately on the the following message appeared on the warning panel indicator : “steering power low” then “ engine stopped “ and “ Press brake firmly to restart”. I followed the instructions but it didn’t work. I had to shift the car to park to be able to start the engine again. This happened on 4 occasions. In case this is relevant, it was raining heavily throughout the entire day.
NHTSA ODI #11538676
4,600 miles · Aug 15, 2023
EngineSteering
The contact owns a 2023 Toyota Corolla Cross. The contact stated while the vehicle was idling at a traffic light, the vehicle stalled. The messages "Engine Shut Off" and "Steering Power Low" were displayed, and the check engine warning light and other unknown warning lights were illuminated. The contact stated that she turned of…
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The contact owns a 2023 Toyota Corolla Cross. The contact stated while the vehicle was idling at a traffic light, the vehicle stalled. The messages "Engine Shut Off" and "Steering Power Low" were displayed, and the check engine warning light and other unknown warning lights were illuminated. The contact stated that she turned off and restarted the vehicle, and the messages and warning lights were turned off. The dealer was notified of the failure and informed the contact that the failure needed to be duplicated to diagnose the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,600.
NHTSA ODI #11538628
Mileage unknown · Aug 10, 2023
Electrical SystemSteeringVisibility/wiper
It was a rainy day, the first rainy day that I drove this car in. I had my windshield wipers and headlights on, and I've always kept my auto start/stop setting on for this car. At one point within 5 minutes of my destination, I pulled up to a left turn lane at an intersection. I slowed to a stop, with my auto stop engaging (as i…
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It was a rainy day, the first rainy day that I drove this car in. I had my windshield wipers and headlights on, and I've always kept my auto start/stop setting on for this car. At one point within 5 minutes of my destination, I pulled up to a left turn lane at an intersection. I slowed to a stop, with my auto stop engaging (as intended). At this moment, my engine stalled, my turn lights on my dashboard shone orange nonstop, and a constant beeping sound started. On the dashboard in front of me, following message was displayed: Press brake firmly to restart engine, Low steering power. I attempted to follow the instructions and pressed the brake as firmly as I could, but the warning and long beep continued and the car would not budge. It was getting dangerous because I was in the middle of a lane and blocking traffic. After a few attempts to follow the directions, I resorted to putting the car in park and manually completely shutting off the engine, then manually starting the engine. This worked and I was able to continue driving. Though this same situation happened again the same night in the same conditions: rainy, auto stopped in a left turn lane, windshield wipers on.
NHTSA ODI #11537764
Mileage unknown · Aug 7, 2023
EngineSteering
I was in New York taking my boyfriend to work and was at a red light and out of nowhere the car started to beep and said the power steering was low and to press the brake to restart, nothing happened when I pressed the brake and then I received a message saying the engine turned off, the traffic light turned green and I had to p…
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I was in New York taking my boyfriend to work and was at a red light and out of nowhere the car started to beep and said the power steering was low and to press the brake to restart, nothing happened when I pressed the brake and then I received a message saying the engine turned off, the traffic light turned green and I had to put my car in neutral to park it and turn it off. I looked up what it could be for my car model and apparently A LOT of people are having this issue when the wipers are on and auto on/off is on as well which was my scenario this morning. This is a huge issue and needs to be addressed immediately by Toyota!!!
NHTSA ODI #11536838
Mileage unknown · May 18, 2023
Electrical SystemEngineSteering
While driving home, it was raining and had wipers going. I'd never driven in the rain yet since purchasing. I was at a stop light, and the auto start/stop was activated so the car was stopped. When I tried to drive upon the light turning green the car turned off and I got a message that said "engine stopped. Steering power low".…
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While driving home, it was raining and had wipers going. I'd never driven in the rain yet since purchasing. I was at a stop light, and the auto start/stop was activated so the car was stopped. When I tried to drive upon the light turning green the car turned off and I got a message that said "engine stopped. Steering power low". Then I got another message saying "press brake firmly to restart engine" which didn't work. I had to switch to park. Turn it off and then turn it back on in order to get moving again.
NHTSA ODI #11522754
Mileage unknown · May 8, 2023
EngineSteering
My engine has shut off 4 times while I am stopped at a red light. Every singe time I have taken it to the dealership for them to tell me they cant recreate the problem and that there are no codes showing up. I have taken videos and photos while the engine is shut off. The dealership did not seem to care. An engine shutting off i…
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My engine has shut off 4 times while I am stopped at a red light. Every singe time I have taken it to the dealership for them to tell me they cant recreate the problem and that there are no codes showing up. I have taken videos and photos while the engine is shut off. The dealership did not seem to care. An engine shutting off in the middle of the drive is a serious safety concern and yet nothing is done to address this? The error message that keeps popping up is "Engine stopped, Steering power Low" and "Engine Stopped Press Brake Firmly to Restart" and if you press the break firmly it does not restart. You have to physically put the car on park, and press the start button to restart the engine. It seems to be a common problem when the windshield wipers are on, however, 3 out of 4 times the engine has stopped, my wipers were not on.
NHTSA ODI #11521030
Mileage unknown · May 3, 2023
Electrical SystemEngineSteering
I was stopped at a red light and the engine cut off as it usually does (the car has stop/start system that is automatically enabled each time you turn the car on). When the light turned green, I pressed the gas pedal. The car froze in place and began beeping. Several indicator lights flashed on the dashboard. The dashboard said,…
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I was stopped at a red light and the engine cut off as it usually does (the car has stop/start system that is automatically enabled each time you turn the car on). When the light turned green, I pressed the gas pedal. The car froze in place and began beeping. Several indicator lights flashed on the dashboard. The dashboard said, "Ignition OFF. Press brake firmly to engage." I pressed the brake firmly but nothing happened. I turned on my hazard lights and put the car in park, thinking that might help. I attempted to turn the car off by pushing the button, but it did not turn off. The car refused to do anything and was simply frozen in place for about 3 minutes. After approximately 3 minutes of me having to direct traffic to go around me in the rain in a busy intersection during rush hour, the car simply stopped beeping and removed the error message. When I got home, I googled the issue and discovered that this is common in 2022 and 2023 Corolla Crossovers when both the automatic stop/start system and the windshield wipers are both engaged simultaneously. Since it frequently rains where I live, I am now I am scared to drive the car with automatic stop/start on. Since the car automatically turns this feature on every time you turn the car on, this requires disabling this feature anytime I want to go anywhere.
NHTSA ODI #11520182
Mileage unknown · May 3, 2023
EngineSteering
I was making an Michigan Left turn/U-turn & Hit the breaks for a traffic Signal, All of a Sudden my Engine stopped & steering got locked (I mean complete Halt), Then I have to change the Gear to Parking & restart my Car followed by Shifting to Drive mode, Luckily Vehicle started Moving & steering was Free.
NHTSA ODI #11520181
Official recalls
4Jan 29, 2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Dec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Air Bags:frontal
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Jul 12, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
May 30, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Air Bags:frontal
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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