NHTSA owner reports · September 18, 2026 snapshot.
Forward Collision Avoidance complaints
10 reportsClear category filterMileage unknown · Mar 31, 2026
Electrical SystemForward Collision AvoidanceService Brakes
Vehicle displayed a “power brake loss” on the 2023 Corolla Cross Hybrid instrument cluster upon trying to start it. After not being able to turn the vehicle on, I exited the vehicle to ensure my key fob was in my pocket. All electronics worked. After roughly 4 minutes of being in the car all power was loss - battery drained. Tow…
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Vehicle displayed a “power brake loss” on the 2023 Corolla Cross Hybrid instrument cluster upon trying to start it. After not being able to turn the vehicle on, I exited the vehicle to ensure my key fob was in my pocket. All electronics worked. After roughly 4 minutes of being in the car all power was loss - battery drained. Towing company that my Toyota Dealership Provides had a number out of service so a different towing service came out and jumped my car - my warranty couldn’t be used since the towing company didn’t answer. The towing technician let me know that Toyota put in an extremely low voltage battery in my Hybrid. He expressed how the standard for these vehicles is AGM or high performance batteries to ensure stable voltage for hybrid management, and compatibility with regenerative systems - using the right part prevents electrical issues. My brakes are connected to my electrical system. By putting in weak batteries and below standard expectation is putting their consumers at many risks with electrical malfunctions. I was informed by the dealer after getting it replaced this is the Toyota Manufacturer issue and I had a technician even agree the weak batteries will only help in getting consumers back to a dealer quicker.
NHTSA ODI #11728190
2,800 miles · Jan 6, 2026
Forward Collision Avoidance
The contact owns a 2023 Toyota Corolla Cross. The contact stated that while operating the vehicle, the messages "System Malfunction - Contact Dealer" and "Secondary Collision Brake System Malfunction" were displayed. The contact stated that the messages were not displayed while starting the vehicle, but later were displayed whil…
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The contact owns a 2023 Toyota Corolla Cross. The contact stated that while operating the vehicle, the messages "System Malfunction - Contact Dealer" and "Secondary Collision Brake System Malfunction" were displayed. The contact stated that the messages were not displayed while starting the vehicle, but later were displayed while driving. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure, and the codes were cleared. Shortly after retrieving the vehicle, while driving, the messages were displayed. The manufacturer was not yet contacted regarding the failure. The failure mileage was 2,800.
NHTSA ODI #11709165
Mileage unknown · Sep 9, 2025
Engine And Engine CoolingForward Collision AvoidanceParking Brake
See attached document for complaint.
NHTSA ODI #11685969
Mileage unknown · Dec 7, 2024
Forward Collision AvoidanceLane DepartureService Brakes
Vehicle Stability Control Malfunction Secondary Collision Brake System Malfunction Parking Break System Drive Start Control System and a Check Engine
NHTSA ODI #11629469
9,000 miles · Dec 3, 2024
Electrical SystemForward Collision AvoidanceInjury
The contact owns a 2023 Toyota Corolla Cross. The contact stated the vehicle was designed with the Front and Rear Parking Assist with Automatic Braking. The contact stated stated while parked and pulling out of a parking lot, the automatic braking system slammed on the brakes abruptly while there was a pedestrian 25 feet away fr…
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The contact owns a 2023 Toyota Corolla Cross. The contact stated the vehicle was designed with the Front and Rear Parking Assist with Automatic Braking. The contact stated stated while parked and pulling out of a parking lot, the automatic braking system slammed on the brakes abruptly while there was a pedestrian 25 feet away from the vehicle. The contact stated that she sustained whiplash. The contact stated that while starting the vehicle and shifting to reverse(R), the alarms sounded, and the vehicle failed to respond because there was another vehicle parked nearby. The vehicle was taken to the dealer several times, where the failure could not be duplicated; however, the failure persisted. The manufacturer was contacted and a case was opened. The vehicle was taken back to the dealer, where a Toyota field inspector performed a full inspection of the vehicle several months ago; however, the contact had not been informed of the cause of the failure. The dealer was contacted and informed the contact that the field inspector's diagnostic report was not available. The contact stated that the failure had been recurring. The contact stated that she was suffering from Post-traumatic stress disorder (PTSD), and the vehicle failure had been affecting the contact's mental health significantly. The vehicle was not repaired. The contact followed up with the manufacturer, but no assistance was provided. The failure mileage was approximately 9,000.
NHTSA ODI #11628636
Mileage unknown · Apr 20, 2024
Air BagsEngineForward Collision Avoidance
When I was driving, I stopped at a light, and the engine turned off. Lights, alarms went on and my car would not start. The dashboard read that there was engine failure. The car didn’t respond to pressing the brake, or shifting gears. I had to turn the car off and restart it for it to start working again. Thankfully, I was …
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When I was driving, I stopped at a light, and the engine turned off. Lights, alarms went on and my car would not start. The dashboard read that there was engine failure. The car didn’t respond to pressing the brake, or shifting gears. I had to turn the car off and restart it for it to start working again. Thankfully, I was not on a hill where the car would’ve started rolling forwards or backwards. This had previously happened at another stop light. When we brought the vehicle in for a recall related to the steering column, they mentioned our car is not affected. But there seems to be an issue, and I’m concerned that it will endanger me and my passengers.
NHTSA ODI #11584232
Mileage unknown · Oct 13, 2023
Forward Collision Avoidance
It was raining. The adaptive cruise control was engaged. The system did not sense the car in front and keeps moving at set speed. It happen at least three times during the trip. I have to disengage the cruise control or hit the brake to keep the car from hitting the car in front. I looked at the in car cruise control monitor. It…
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It was raining. The adaptive cruise control was engaged. The system did not sense the car in front and keeps moving at set speed. It happen at least three times during the trip. I have to disengage the cruise control or hit the brake to keep the car from hitting the car in front. I looked at the in car cruise control monitor. It did not detected any car in front. Even thought there was a car in front. In my previous car with adaptive cruise control. If weather was preventing the safety system from operating normally. A warning would pop up and disengage the adaptive cruise control. No such warning with the Corolla. The adaptive cruise control seems to be operating normally once the rain has lighten up.
NHTSA ODI #11549883
Mileage unknown · May 27, 2023
Electrical SystemForward Collision AvoidanceLane Departure
May 14, 2023 (Sunday) It was a rainy day, didn't use my car at all. May 15, (Monday) "The Nightmare Began" !!! I turned on my car and (7) symbols on the dashboard appeared and lots of buzzing that freaked me out ! I was in a state of panic and went inside my house and got my husband and asked him to come take a look at the ca…
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May 14, 2023 (Sunday) It was a rainy day, didn't use my car at all. May 15, (Monday) "The Nightmare Began" !!! I turned on my car and (7) symbols on the dashboard appeared and lots of buzzing that freaked me out ! I was in a state of panic and went inside my house and got my husband and asked him to come take a look at the car cause it was going CRAZY ! We looked at each other trying to figure out what was happening to the car ? This is a list of the symbols on the dashboard: 1. Brake System Light (Yellow) 2. Check Engine Light 3. LDA Indicator Light (Orange) 4. PCS Warning Light (Yellow) 5. Dynamic Radar Cruise Control Indicator Light (Orange) 6. Slip Indicator Light (Yellow) 7. Driving Assist Information Indicator (Yellow). I immediately took pictures of the dashboard for proof that I wasn't make this up. On Tuesday May 16th, I started the car and again the same thing occurred ? This time I drove the car to the dealership and explained to the service guy what the car was doing so he said they would do a diagnostic test on the car? My husband picked up the car on Wednesday, May 17th, he was told that everything was fine with the car but they re-set the computer. Thursday, May 18th, it started all over again when I started the car, Friday, May 19th, Saturday, May 20th the same I drove the car and a message appeared on the screen "Drive-Start Control System". The Crazy thing was that you could drive the car but between 12 and 1 p.m. all the lights would start to go away ? On Monday, May 22nd, it continued, but this time something new happened? I put the car into Drive Mode and the car Jerked and I put it back into Park Mode and it Jerked again so, I put it back into Drive Mode and it Jerked again so I pressed the gas pedal and the Parking Brake was on but I had not put the parking brake on? So, I drove the car and this time the transmission started to act up as well? On, Tuesday, May 23rd and Wednesday, May 24th the same thing so, we took car to dealership
NHTSA ODI #11524162
Mileage unknown · Mar 10, 2023
EngineForward Collision AvoidanceLane Departure
Hi there. Problems occurred in first month from my car purchase. problems are: 1. Engine shutting off while I am stopping at red light. happened two times. 2. blind spot monitor works intermittently. almost get in a deadly accident assuming they are working. 3. automatic breaks failed to work or not working as they are suppose…
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Hi there. Problems occurred in first month from my car purchase. problems are: 1. Engine shutting off while I am stopping at red light. happened two times. 2. blind spot monitor works intermittently. almost get in a deadly accident assuming they are working. 3. automatic breaks failed to work or not working as they are supposed to.
NHTSA ODI #11511273
Mileage unknown · Mar 3, 2023
Electrical SystemForward Collision AvoidanceUnknown Or Other
I was driving during the snow storm, my front sensor stopped working because it was covered in snow. That warning popped up on my dash screen and the warning light was on, after about half hour, the front collision warning light also turned on. I had not been able to stop to clean the sensor. I stopped about an hour after the or…
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I was driving during the snow storm, my front sensor stopped working because it was covered in snow. That warning popped up on my dash screen and the warning light was on, after about half hour, the front collision warning light also turned on. I had not been able to stop to clean the sensor. I stopped about an hour after the original warning light came on, my start/ stop battery charge came on the dash, and then I got a dash warning that said "steering power low" and "engine stopped" and then "press brake peddle firmly to restart engine" I attempted to start it by pushing down on the brake, that did not work. I had to shift into park, turn the key off and turn the key back on for the engine to restart.
NHTSA ODI #11510083
Official recalls
4Jan 29, 2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Dec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Air Bags:frontal
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Jul 12, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
May 30, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Air Bags:frontal
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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