Engine. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports4 injury reports

Exterior Lighting complaints

15 reports

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Mileage unknown · Dec 4, 2023

Exterior Lighting

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The taillights on corolla cross hybrid S and SE of the USA model of the Corolla Cross are very unsafe. They only light up the very corner of the car, unlike the XLE models that extend onto the tailgate with LED lights. I just bought this vehicle 3 months ago and have several cars behind me flashing at me to let me know that my lights are off (which are turned on, by default the larger light piece on tailgate is not getting eliminated unless you have XLE trim). I feel that without more illumination in the rear of the Corolla Cross, vehicle is susceptible to getting rear-ended at night while stopped at traffic lights or stop signs where there are no street lights. Toyota should have a recall and replace those lights to help illuminate the vehicle.

NHTSA ODI #11558416

Mileage unknown · Oct 1, 2023

Exterior Lighting

Tail lamps on this car are very small and dim compared to other vehicles. Have been told by other drivers that they are not very visible. Tail lamps are working correctly, this seems to be a problem with the design of the tail lamps.

NHTSA ODI #11547636

Mileage unknown · Sep 21, 2023

Exterior Lighting

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When the headlights are on Low, not High beam, there is a dark horizontal and vertical streak (shadow) in the illuminated area in front of the vehicle. The dark area looks like an L turned on it's side to the right. It is the same for both right and left headlights. This shadow area prevents full illumination of the roadway ahead of the vehicle. This also is a distraction and causes the driver's eyes to drift to the dark areas and further degrades nighttime driving safety. Per Toyota Corolla Cross Forum, this problem is across the board for the Cross vehicle, not just mine. When the lights are on Low and you hold a paper in front of either light, the dark streak is easily seen.

NHTSA ODI #11545816

Mileage unknown · May 4, 2023

Exterior Lighting

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The headlights of the 2023 Toyota Corolla cross have a major defect, in that the bulb element casts a big shadow in the head light spread causing a huge distraction while driving. I personally have swerved to avoid colliding with an object just to learn it is said shadow. When taken to the dealership for inspection, the invoice states "inspected and verified concern. Dark spot being seen is normal condition, it is the element of the bulb casting a shadow. No repair required." This is unacceptable. Off paper the manager also made the remark that other owners have made the same complaint. Again, this is completely unacceptable.

NHTSA ODI #11520513

Mileage unknown · Apr 5, 2023

Exterior Lighting

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Car came from factory with non-functional fog lights in 2022. Fog lights are installed and steering column has fog light switch, but lights do not come on. Have heard from other owners that their cars also had non working fog lights and upon inspection at dealership, it was found that a relay was not installed in the factory. This issue has caused reduced visibility in foggy and heavily rainy conditions. It seems that multiple cars are missing the relay, and there may be many more that have not been caught yet. Foglights are not often used during normal driving, and one might go to turn on the foglights during poor visibility and find them to be non functional.

NHTSA ODI #11515614

Official recalls

25V040000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column

Jan 29, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Additional source detail variants (2)

Air Bags:frontal:driver Clockspring/spiral Cassette

Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Steering:column

Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

23V864000 · Air Bags:frontal; Electrical System: Instrument Cluster/panel

Dec 20, 2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

Additional source detail variants (2)

Electrical System: Instrument Cluster/panel

Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

Air Bags:frontal

Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.

23V480000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column

Jul 12, 2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Additional source detail variants (2)

Air Bags:frontal:driver Clockspring/spiral Cassette

Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Steering:column

Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

23V384000 · Air Bags:frontal; Electrical System: Instrument Cluster/panel

May 30, 2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Additional source detail variants (2)

Electrical System: Instrument Cluster/panel

Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Air Bags:frontal

Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.