NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
102 reportsClear category filterMileage unknown · Jun 22, 2023
Electrical SystemEngineVisibility/wiper
For the 3rd time, my 2023 Corolla Cross LE has completely shut off when stopped at a light. Similarities across events include: > it has been raining, so windshield wipers are on > auto-stop/start has been initiated > no warning lights appear before this happens; it just shuts off and the screen says "Steering power low" This …
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For the 3rd time, my 2023 Corolla Cross LE has completely shut off when stopped at a light. Similarities across events include: > it has been raining, so windshield wipers are on > auto-stop/start has been initiated > no warning lights appear before this happens; it just shuts off and the screen says "Steering power low" This seems to be a documented occurrence, per this forum in which the same problem is detailed by numerous contributors: https://www.corollacrossforum.com/threads/vehicle-malfunction-at-start-stop.396/ The sudden shut-down of the vehicle is safety risk because, in a frantic state of mind, one could end up holding up traffic and generating more road rage, never mind the state of mind that I'm left in after this happens - totally anxious and frazzled! After the 2nd time this happened, the car was brought to the dealership where they kept the car overnight to try and recreate the problem. They didn't manage to (sunny days), but they communicated with Toyota about it. After this 3rd time of it happening today I am reaching out to the NHTSA.
NHTSA ODI #11528299
Mileage unknown · Jun 20, 2023
Electrical SystemEngine
While stopped at a stop light, the automatic on/off initiated as usual. However, twice in the past 24 hours the engine has stopped and the driver display provided a message stating “engine stopped” and prompting me to depress the brake harder to start the engine—this action did not restart the vehicle and it had to be put in par…
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While stopped at a stop light, the automatic on/off initiated as usual. However, twice in the past 24 hours the engine has stopped and the driver display provided a message stating “engine stopped” and prompting me to depress the brake harder to start the engine—this action did not restart the vehicle and it had to be put in parked and fully turned off and on to restart both times. The display also stated “steering power low” when the engine stopped message displayed.
NHTSA ODI #11527974
Mileage unknown · Jun 12, 2023
Back Over PreventionElectrical SystemEngine
My partner was driving in stop and go traffic. One of her stops the engine just shut down. She needed to restart. The most recent issue is the rear sensor. It shows it is blocked. When I checked the back bumper the round spot, where I guess the sensor is, was pushed in. I then checked the front bumper, one of those circular…
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My partner was driving in stop and go traffic. One of her stops the engine just shut down. She needed to restart. The most recent issue is the rear sensor. It shows it is blocked. When I checked the back bumper the round spot, where I guess the sensor is, was pushed in. I then checked the front bumper, one of those circular spots appear close to being detached. Another issue, the phone charger located in front of the gear handle never worked. I am going to the dealership today. The vehicle was purchased January 2023 and has about 2500 miles on it.
NHTSA ODI #11526502
Mileage unknown · May 30, 2023
Electrical SystemEngineVisibility/wiper
When automatic start/stop is engaged and I am stopped at a light, the engine does not restart when I release the brake. There are audible and visible indicators of the problem on the dash, with "IGNITION ON" and "Engine Stopped Press Brake Firmly to Restart" displayed on the dash. I had to put the car into Park in order to man…
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When automatic start/stop is engaged and I am stopped at a light, the engine does not restart when I release the brake. There are audible and visible indicators of the problem on the dash, with "IGNITION ON" and "Engine Stopped Press Brake Firmly to Restart" displayed on the dash. I had to put the car into Park in order to manually restart the engine. The problem seems to happen on drizzly days when I use the wipers on various intermittent settings. This is a safety to my car and others because of the engine stopping. The vehicle has not been reproduced or confirmed by a dealer or service center. I contacted multiple dealers, but was told that they would need to actually reproduce the problem to diagnose, making it difficult to schedule a service appointment due to the specific weather conditions required. The dealers told me that I would have to pay for the service appointments even though the problem occurred with less than 400 miles on the car, then again with less that 1,000 miles.
NHTSA ODI #11524496
Mileage unknown · May 30, 2023
Engine
It was a rainy day. I stopped and about to turn left, there was a check engine warning and it said “ ENGINE Stop press the break firmly to restart”. I was on full break and it dis not went away. I had to park it and on and off the car. It happened twice.in 3 minutes interval.
NHTSA ODI #11524429
Mileage unknown · May 28, 2023
EngineVisibility/wiper
It was raining and wipers were on. I was at a red light, and all of a sudden the engine cut off. The dash read a message "Engine Stopped Steering Power Low" and then "Turn engine on". The engine light was on until a started the car back up again. It is a 2023 Corolla Cross LE with about 1,400 miles on it.
NHTSA ODI #11524223
Mileage unknown · May 25, 2023
Electrical SystemEngine
It was raining and wipers were on. I was at a busy intersection at a red light. All of a sudden, the engine cut off and the dash read a message "Engine Stopped Steering Power Low" and then "Press brake firmly". Pressing the brake did nothing. The car would not start. When the light turned green, I had to just turn on my haza…
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It was raining and wipers were on. I was at a busy intersection at a red light. All of a sudden, the engine cut off and the dash read a message "Engine Stopped Steering Power Low" and then "Press brake firmly". Pressing the brake did nothing. The car would not start. When the light turned green, I had to just turn on my hazard lights to let the cars behind me know. It created a huge hazard for me and the oncoming traffic because my car could not move. After the immediate hazard had passed. I was able to put it in park, turn the car off (while at the red light) and turn it on again. It is a 2023 Corolla Cross with about 500 miles on it.
NHTSA ODI #11523781
Mileage unknown · May 18, 2023
Electrical SystemEngineSteering
While driving home, it was raining and had wipers going. I'd never driven in the rain yet since purchasing. I was at a stop light, and the auto start/stop was activated so the car was stopped. When I tried to drive upon the light turning green the car turned off and I got a message that said "engine stopped. Steering power low".…
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While driving home, it was raining and had wipers going. I'd never driven in the rain yet since purchasing. I was at a stop light, and the auto start/stop was activated so the car was stopped. When I tried to drive upon the light turning green the car turned off and I got a message that said "engine stopped. Steering power low". Then I got another message saying "press brake firmly to restart engine" which didn't work. I had to switch to park. Turn it off and then turn it back on in order to get moving again.
NHTSA ODI #11522754
Mileage unknown · May 16, 2023
Electrical SystemEngine
* What component or system failed or malfunctioned, and is it available for inspection upon request? Likely Start/Stop feature (the feature that turns off the engine when stopped to improve fuel efficiency, then automatically restarts when you need to go). * How was your safety or the safety of others put at risk? - Car unpower…
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* What component or system failed or malfunctioned, and is it available for inspection upon request? Likely Start/Stop feature (the feature that turns off the engine when stopped to improve fuel efficiency, then automatically restarts when you need to go). * How was your safety or the safety of others put at risk? - Car unpowered while in traffic. * Has the problem been reproduced or confirmed by a dealer or independent service center? - No * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No * Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, warning indicators only came on as/after the car shut off. When coming to a stop, the engine will turn off (this is expected). However, occasionally when this happens, an error message displays on the screen and the engine does not turn back on. This leaves you at a stop light/sign with a powered off car requiring putting the car in park and restarting the engine. So far, each time this has happened it was raining and the windshield wipers were on.
NHTSA ODI #11522338
Mileage unknown · May 8, 2023
EngineSteering
My engine has shut off 4 times while I am stopped at a red light. Every singe time I have taken it to the dealership for them to tell me they cant recreate the problem and that there are no codes showing up. I have taken videos and photos while the engine is shut off. The dealership did not seem to care. An engine shutting off i…
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My engine has shut off 4 times while I am stopped at a red light. Every singe time I have taken it to the dealership for them to tell me they cant recreate the problem and that there are no codes showing up. I have taken videos and photos while the engine is shut off. The dealership did not seem to care. An engine shutting off in the middle of the drive is a serious safety concern and yet nothing is done to address this? The error message that keeps popping up is "Engine stopped, Steering power Low" and "Engine Stopped Press Brake Firmly to Restart" and if you press the break firmly it does not restart. You have to physically put the car on park, and press the start button to restart the engine. It seems to be a common problem when the windshield wipers are on, however, 3 out of 4 times the engine has stopped, my wipers were not on.
NHTSA ODI #11521030
Official recalls
4Jan 29, 2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Dec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Air Bags:frontal
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Jul 12, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
May 30, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Air Bags:frontal
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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