2012 Toyota Camry

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT ANOTHER VEHICLE DROVE IN FRONT OF HER AND SHE CRASHED INTO THE SIDE OF THAT VEHICLE WHILE DRIVING 40 MPH. NONE OF THE AIR BAGS DEPLOYED DURING THE CRASH. THE CONTACT SUFFERED FROM SORENESS IN HER NECK DUE TO THE CRASH. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS BEING INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 6,200.

I WANT TO BRING TO YOUR ATTENTION A CONCERN THAT IS PRIMARILY ONE OF SAFETY BUT WHICH ALSO INVOLVES POOR AND MISLEADING INFORMATION BY TOYOTA RELATED TO THE BLU-LOGIC CELL-PHONE CONNECTION SYSTEM INCLUDED AS A FEATURE ON MY NEW 2012 CAMRY HYBRID. MY CONCERN STEMS FROM THE FACT THAT THE BLU-LOGIC SYSTEM, OBVIOUSLY COINED TO SOUND LIKE BLUETOOTH, AND EVEN LISTED ON SOME DEALER WEBSITES AS A BLUETOOTH CONNECTION, IS MISLEADINGLY DESCRIBED AS HANDSFREE COMMUNICATION AND A HANDSFREE SOLUTION IN THE SEPARATE BROCHURE PROVIDED BY TOYOTA. IN ACTUALITY, THE SYSTEM AS SUCH IS AT BEST ONLY 50% ?HANDSFREE. ONLY INCOMING CALLS MAY BE ENGAGED IN WITHOUT CELL PHONE IN HAND. OUTGOING CALLS MAY BE INITIATED HANDSFREE ONLY IF ONES CELL PHONE ITSELF IS EQUIPPED WITH VOICE-ACTIVATED DIALING, A 4G-TYPE FEATURE I WOULD ESTIMATE ONLY A FAIRLY SMALL MINORITY CURRENTLY POSSESS. SO THE DE-FACTO REALITY OF THE BLU-LOGIC SYSTEM IS THAT IT FORCES MOST DRIVERS INTO THE UNSAFE PRACTICE OF MANUALLY INITIATING OUTGOING CALLS BY MANUALLY DIALING WITH CELL PHONES IN HAND. BUT IN A DECEPTIVE OMISSION, THE TOYOTA GUIDES DO NOT EVEN MENTION THE POSSIBILITY OF MAKING CALLS IN THIS MANNER. INDEED, THE PHONE-BANK REP I SPOKE TO TOLD ME, PRESUMABLY WITH A STRAIGHT FACE, THAT IT WAS NOT POSSIBLE TO DO SO, EVEN THOUGH I HAVE ACCOMPLISHED IT ON SEVERAL OCCASIONS. IT IS HARD NOT TO SEE THIS OMISSION OF BOTH SERVICE AND INFORMATION AS A CYNICAL EVASION BY TOYOTA, PART OF A COST-CUTTING EFFORT TO APPEAR TO OFFER HANDSFREE IN-CAR CELL-PHONE SERVICE, A LA BLUETOOTH, WHILE ACTUALLY PROVIDING AN UNSAFE SYSTEM WHICH FORCES A DRIVER TO USE HANDS TO MAKE CALLS. AND PART OF THIS EVASION APPEARS TO INCLUDE A COVER-UP WHEN A CUSTOMER RAISES THE ISSUE. *TR

ON APRIL 30TH 2012 MY CAMRY 2012 WAS HIT AS I WAS MAKING A UTURN TO PICK UP MY SON FROM SCHOOL 35 MPH /UPON IMPACT THE CAR DID NOT STOP, WENT OVER THE MEDIAN, INTO THE BUSH AREA, AT THE MEANTIME I TRIED TO PUT THE CAR IN PARK, THE CAR DID NOT STOP, TURNED OFF THE ENGINE, THE CAR DID NOT STOP, THE CAR DID NOT PICK UP SPEED, THE WHOLE TIME I WAS BREAKING BUT THE CAR WOULD NOT STOP, IT FINALLY CAME TO FULL STOP UPON IMPACTING A TREE. THE POLICE CAME AND FILLED A REPORT. WAS SURPRISED TO SEE MY CAR ON THE OTHER SIDE OF THE ROAD BY A TREE. MY CAR WAS TAKEN TO TOYOTA COLLISION CENTER IN ARLINGTON TX. IT TOOK THEM 31 DAYS TO FIX A BRAND NEW CAMRY 2012 THAT WAS SUPPOSED TO BE DONE IN 2 WEEKS ACCORDING TO THEM. THEY TELL ME THERE IS NOTHING WRONG WITH THE CAR. I HAVE DRIVEN CAMRYS FOR MORE THAN 2 DECADES. I KNOW IF THERE IS A PROBLEM. I CONTACTED TOYOTA CORPORATE, THEY HAVE SENT AN ENGINEER SPECIALIST TO CHECK THE CAR. THEY ARE NOT DISCLOSING ANY INFORMATION TO ME, THEY SAY YOU HAVE TO WAIT TILL YOU RECEIVE IN MAIL. ACCORDING TO THEIR ENGINEER SPECIALIST, HE SAYS THE RECORDING BOX(SOMETHING NEW WITH NEW CAMRYS) THERE WAS MORE THAN ONE COLLISION RECORDED. THERE WAS A TIME LAPSE! I HAVE NOT PICKED UP MY CAR BECAUSE I TOTALLY FEEL UNSAFE WITH THAT CAR!!! THIS HAD NEVER HAPPENED TO ME!!! NO ONE ON EARTH CAN TELL ME THERE WAS NOTHING WRONG WITH THAT CAR. I ALMOST HIT MY SON AND HIS FRIEND!!! THE LAWYERS TELL ME SINCE I HAVE NOT HURT ANYONE AND GOTTEN HURT MYSELF, THERE IS NOTHING THEY CAN DO. I ASK YOU TO PLEASE HELP ME WITH THIS CASE! I FEEL IF SOMETHING LIKE THIS HAPPENS IN THE HIGHWAY AND I KILL SOMEONE OR MYSELF, THEN LAWYERS AND TOYOTA WILL DO SOMETHING. I NEED HELP BEFORE IT IS TOO LATE. THANK YOU FOR LISTENING.

TL* THE CONTACT OWNS 2012 TOYOTA CAMRY SE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED AND WITHIN SECONDS THE VEHICLE ABRUPTLY ACCELERATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE DIFFERENT TIMES FOR THE IDENTICAL FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3. UPDATED 1/17/13 *CN UPDATED 01/24/13

CAR SHAKES VERY AGGRESSIVELY ON FREEWAY WITH GROOVES. IT IS MAJOR SECURITY CONCERN AS CAR DOESN'T FELL SAFE AT ALL. BEING A FAMILY CAR, WE ARE NOT COMFORTABLE USING THIS CAR ANYMORE. TOYOTA IS NOT WILLING TO LOOK INTO THIS AND TOLD US THIS IS NORMAL FOR THE CAR. I HAVE DRIVEN 7 DIFFERENT CARS OF DIFFERENT MAKE AND MODELS AND NONE OF THEM BEHAVE IN THIS MANNER ON FREEWAY. *JS

IT SOMETIMES WILL NOT SHIFT INTO NORMAL REVERSE. ON THESE OCCASIONS, WHEN YOU SHIFT INTO REVERSE ,IT WILL NOT MOVE OR CREEP SLOWLY BACK AS IT NORMALLY DOES. IT FEELS LIKE A BRAKE IS ON AND YOU MUST PUSH HARD ON THE GAS TO GET THE CAR TO BACK UP AT ALL. THE CAR THEN LUNGES BACKWARD UNTIL YOU TAKE YOUR FOOT OFF THE GAS AND IT WILL JERK TO A STOP WITHOUT YOU EVEN TOUCHING THE BRAKES. THIS IS SCARY WHEN YOU ARE IN A PARKING SPACE AT A RETAIL STORE,RESTAURANT ,ETC. AND HAVE SOMEONE PARKED ON BOTH SIDES OF YOU. YOU CANT BACK UP SLOWLY,ONLY CAN LURCH OUT OF YOUR PARKING SPOT AND HOPE NO PEDESTRIANS OR VEHICLES ARE COMING BY. I FINALLY GOT THE CAR TO DO THIS AT THE DEALER LOT IN DES MOINES,BY DRIVING AND PARKING FOR 48 MINUTES. NOW THE DEALER SAW THE PROBLEM DEALER TECH BACKED THE CAR UP FOR A BLOCK WITH ONE FOOT ON THE GAS AND ONE ON THE BRAKE, AS I TOLD HIM IF HE DROVE FORWARD FOR 50 FEET IT WOULD SNAP OUT OF THE PROBLEM AND WE WOULD BE TRYING TO RECREATE IT AGAIN. NO PROBS SHOW ON SCOPE TESTS TOYOTA HAS NO IDEA WHAT IT IS. BOUGHT THE CAR 03/24/2012 DEALER HAS HAD IT TO LOOK AT OVER 18 DAYS ALREADY IN AND OUT. MY WIFE IS TERRIFIED TO DRIVE IT AS THIS HAPPENED TO HER IN THE PARKING LOT AT WORK.. *JS

MY 2012 CAMRY HYBRID STEERS HARD TO THE LEFT WHEN BRAKING WHEN THE ROAD IS CROWNED ALONG THE PASSENGER SIDE OF THE VEHICLE. I HAVE TAKEN IT IN FOR REPAIR THREE TIMES SINCE I PURCHASED IT IN DECEMBER. FIRST TWO TIMES THE DEALER SAID THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT TOYOTA HADN'T REGISTERED SIMILAR COMPLAINTS FROM OTHER OWNERS. THE MOST RECENT VISIT TO THE DEALER HAD A DIFFERENT RESULT. ON MAY 18TH THE DEALER ACKNOWLEDGE THAT THERE WAS A PROBLEM WITH THE REGENERATIVE BRAKING SYSTEM AND THAT TOYOTA WAS AWARE OF THE PROBLEM. THE DEALER OPENED AN INVESTIGATION WITH TOYOTA AND TOYOTA ADMITTED THAT OTHER OWNERS ARE HAVING SIMILAR PROBLEMS WITH THEIR 2012 TCH. TOYOTA AND THE DEALER HAVE NO SOLUTIONS. THE VEHICLE IS UNSAFE AND NO SOLUTIONS EXIST. *TT

STARTED THE CAR AND HAD SEVERAL BRAKE WARNING LIGHTS ON INSTRUMENT CLUSTER. TOOK CAR TO DEALER AND THEY RETRIEVED A CODE OF C1214. THEY COULD NOT FIND A PROBLEM. BEFORE THEY CLEARED THE CODE AND WHILE I HAD THE WARNING LIGHTS, I HAD NO REGENERATIVE BRAKING. ONLY THE FRICTION BRAKES WORKED, WHICH CONSIDERABLY LENGTHENED THE STOPPING DISTANCE. NOW I NO LONGER HAVE ANY CONFIDENCE IN THE CAR.

A SHORT TIME AFTER I TOOK DELIVERY OF THE CAR AND I PARKED IT ON MY DRIVEWAY WHICH HAS A SMALL CLIMB TO THE GARAGE. THE CAR WAS PARKED WITH THE REAR END LOWER THAN THE FRONT. WHEN I OPENED THE TRUNK TO UNLOAD IT AND RELEASED THE TRUNK LID IT CAME DOWN AND HIT ME IN THE HEAD. IT HAPPENS EVERY TIME WHEN THE TRUNK IS OPENED UNDER THE SAME CONDITIONS AND SOMETIMES WHEN THE CAR IS LEVEL. OBVIOUSLY THE TRUNK LID NEEDS A TIGHTER SPRING. *TR