NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
61 reportsClear category filter12,500 miles · Aug 31, 2014
Structure
RIGHT FROM DAY ONE IN 2012 WHEN I BOUGHT THE VEHICLE- IT RATTLES AND SHAKES. I CHANGED THE TIRES IN JULY 2014 AT 11000 MILES TO MICHELIN (ORIGINAL-WORTHLESS FIRESTONE TYRES). AT 80 MPH ON HIGHWAY TOLL ROADS IT IS UNSTEADY AND CAN BE BLOWN AWAY BY A SLIGHT GUST OF WIND. THE BODY IS WORTHLESS! THE BUMPERS CAME OFF. I HAD TO GET …
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RIGHT FROM DAY ONE IN 2012 WHEN I BOUGHT THE VEHICLE- IT RATTLES AND SHAKES. I CHANGED THE TIRES IN JULY 2014 AT 11000 MILES TO MICHELIN (ORIGINAL-WORTHLESS FIRESTONE TYRES). AT 80 MPH ON HIGHWAY TOLL ROADS IT IS UNSTEADY AND CAN BE BLOWN AWAY BY A SLIGHT GUST OF WIND. THE BODY IS WORTHLESS! THE BUMPERS CAME OFF. I HAD TO GET THEM FIXED. THESE TOYOTA CARS ARE TOYS! NOT FIT FOR ROADS. I REGRET BUYING ONE. *TR
NHTSA ODI #10629706
24,100 miles · Aug 2, 2014
Equipment Adaptive/mobilitySeatsStructure
I DROVE THIS 2012 CAMRY ON THE HIGH WAY TO NASHVILLE TN FOR 8 DAYS VOCATION STARTED 28 JUNE 2014, LOT OF WATER COMING OUT FROM CARPET, HAD TO STOP AND CLEAN WATER IN EVERY COUPLE HOURS(MY HAND WAS INJURED WHEN CLEANING UP WATER). AFTER I ARRIVED A HOTEL, I SEARCHED ON THE INTERNET AND FOUND OUT THAT TOYOTA HAD A RECALL IN DEC 20…
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I DROVE THIS 2012 CAMRY ON THE HIGH WAY TO NASHVILLE TN FOR 8 DAYS VOCATION STARTED 28 JUNE 2014, LOT OF WATER COMING OUT FROM CARPET, HAD TO STOP AND CLEAN WATER IN EVERY COUPLE HOURS(MY HAND WAS INJURED WHEN CLEANING UP WATER). AFTER I ARRIVED A HOTEL, I SEARCHED ON THE INTERNET AND FOUND OUT THAT TOYOTA HAD A RECALL IN DEC 2013 ON THIS A/C WATER LEAK, IT CAN CAUSE "AIRBAG WARNING LIGHT", ELECTRONIC POWER STEERING LIGHT", OR OTHER PROBLEMS. WE ARE VERY WORRIED ABOUT CAR MAY CAUSE ACCIDENT IN THE WHOLE VOCATION. ------ AFTER BACK TO ROCHESTER NY, CALLED TOYOTA AND THEY TOLD ME GO TO TOYOTA SERVICE TO REPAIR THIS PROBLEM; SO I WENT TO HENRIETTA NY TOYOTA SERVICE AND TOLD THEM A/C WATER LEAK, THEY SAID THEY WILL FIX THAT, ON THE SERVICE REPORT PRINTED:" CUSTOMER STATES THERE IS A WATER LEAK", "WORK PERFORMED BY XXXX", "CLEANED A/C DRAIN". BUT THE MANAGER LIED TO ME, HE SAID THERE IS NO RECALL. ------ NOT SURE IF IT IS TOTALLY FIXED, CAR STILL VERY MOIST, SMELL IS BAD, EVEN AFTER OPEN CAR'S 4 DOORS, PUT THE CARPET BASK IN THE SUN FOR FEW DAYS. ------ YESTERDAY, I FOUND ANOTHER TOYOTA SERVICE REPORT AND RECALL LETTER FROM TOYOTA ON 12/28/2013, AND THIS REPORT SHOWS THEY "PERFORMED WORK BY XXXX." . I TOTALLY FORGOT THIS CAR RECALLED AND ALREADY PERFORMED THE "FIX" FOR A/C WATER LEAK PROBLEM, OBVIOUSLY, TOYOTA SERVICE DID NOT FIX THIS PROBLEM AND THEY LIED TO ME. ------ THIS CAMRY HAS DAMAGE UNDER CARPET BECAUSE OF WATER LEAK, IT MAY CAUSE SOME ELECTRIC CIRCUITS PROBLEMS IN THE FUTURE, I DON'T WANT TO BE WORRY EVERYDAY, SO I DON'T WANT THIS CAR ANY MORE (THE LEASE TERM WILL END IN ONE MORE YEAR AND A MONTH, I PAID $3000 DOWN PAYMENT FOR 3 YEAR LEASE, ALSO EVERY MONTH PAYMENT). WHAT IS MY CHOICE? ------ THANKS! *TR
NHTSA ODI #10618380
35,000 miles · Jul 25, 2014
StructureVisibility
LOUD KNOCKING NOISE COMING FROM MOON ROOF OF MY VEHICLE, I TOOK IT TO TOYOTA DEALER AND THEY SAID ITS FIXED BUT AFTER DRIVING 5 MILES, IT STARTED MAKING MORE NOISE, PLANNING TO TAKE THE CAR TO SAME DEALER AGAIN. *TR
NHTSA ODI #10616428
Mileage unknown · Jul 9, 2014
Structure
THE PAINT IS [XXX] ON THIS CAR. IT SCRATCHES, PITS, AND CRACKS WITH THE SLIGHTEST OF FORCES. I FEEL LIKE I GOT A LEMON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10609434
10 miles · Jun 10, 2014
StructureVisibility
SUNROOF MAKES A RATTLING NOISE LIKE A COMPONENT IS LOOSE. DEALER COULD NOT FIND ISSUE UPON INITIAL PURCHASE. *TR
NHTSA ODI #10597349
40,000 miles · Jun 6, 2014
Structure
THERE IS A MOUSE IN MY ENGINE SOMEWHERE AND THERE IS NOTHING IN THE WAY OF DIAGRAM TO BE ABLE TO FIND IT. IT MUST BE COMING IN THROUGH THE AIR SYSTEM SOMEHOW. IT IS DANGEROUS BECAUSE IT HAS COME INTO THE CABIN OF THE CAR AND WE DO NOT KNOW WHERE OR HOW TO FIND IT. ALTHOUGH IT MAY BE AN UNCOMMON OCCURRENCE, IT'S VALID ENOUGH TO …
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THERE IS A MOUSE IN MY ENGINE SOMEWHERE AND THERE IS NOTHING IN THE WAY OF DIAGRAM TO BE ABLE TO FIND IT. IT MUST BE COMING IN THROUGH THE AIR SYSTEM SOMEHOW. IT IS DANGEROUS BECAUSE IT HAS COME INTO THE CABIN OF THE CAR AND WE DO NOT KNOW WHERE OR HOW TO FIND IT. ALTHOUGH IT MAY BE AN UNCOMMON OCCURRENCE, IT'S VALID ENOUGH TO FIND OTHERS REPORTING IT. THERE MUST BE A WAY TO CALL AND GET A DIAGRAM OF INTAKE AIR SYSTEM FROM THE MANUFACTURER AND THAT HAS NOT BEEN AVAILABLE AFTER A LONG PHONE CALL, WE'RE TOLD TAKE IT TO DEALER. *TR
NHTSA ODI #10596743
31,400 miles · Apr 30, 2014
Service BrakesStructureVehicle Speed ControlCrash
PULLING INTO A PARKING SPACE, I PUSHED THE BREAK, AND THE CAR LUNGED FORWARD. IT ACCELERATED, I PUSHED THE BREAK AGAIN, LOOKING TO MAKE SURE MY FOOT WAS ON THE BREAK. IT WAS. THE CAR DROVE OVER A PARKING SPACE BARRIER AND CRASHED INTO A FENCE, KNOCKING DOWN THE FENCE, AND ULTIMATELY STOPPING THE CAR. *JS
NHTSA ODI #10585795
21,790 miles · Apr 21, 2014
Structure
ON THE MORNING OF MARCH 11, 2014 I WAS DRIVING UP A CURVY ROAD WITH A CO-WORKER IN THE CAR WHEN MY DRIVER'S DOOR UNEXPECTEDLY FLEW OPEN. IT OPENED ON IT'S OWN AFTER 10+ MINUTES OF DRIVING 25-35 MPH AROUND A FEW OTHER CORNERS WITH THE DOOR SECURELY CLOSED. WHEN THE DOOR OPENED THE DASH LIGHT ALERTING ME A DOOR WAS OPEN CAME ON AS…
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ON THE MORNING OF MARCH 11, 2014 I WAS DRIVING UP A CURVY ROAD WITH A CO-WORKER IN THE CAR WHEN MY DRIVER'S DOOR UNEXPECTEDLY FLEW OPEN. IT OPENED ON IT'S OWN AFTER 10+ MINUTES OF DRIVING 25-35 MPH AROUND A FEW OTHER CORNERS WITH THE DOOR SECURELY CLOSED. WHEN THE DOOR OPENED THE DASH LIGHT ALERTING ME A DOOR WAS OPEN CAME ON AS WELL AS THE DOOR CHIME. LUCKILY THERE WASN'T ANOTHER CAR COMING FROM THE OTHER DIRECTION OR THEY WOULD HAVE HIT MY CAR DOOR. ON APRIL 2ND I WAS DRIVING FROM MY HOME TO MY OFFICE WHEN MY DOOR UNEXPECTEDLY FLEW OPEN AGAIN WHILE GOING AROUND A TURN. THIS WAS AFTER 5+ MINUTES OF DRIVING AND GOING AROUND A TURN PRIOR TO IT OPENING. THE EXACT SAME THING HAPPENED WHERE THE DOOR FLEW OPEN, THE DASH ALERT AND CHIME CAME ON. ONCE AGAIN I WAS LUCKY THERE WASN'T A CAR COMING THE OTHER DIRECTION OR THEY WOULD HAVE HIT MY CAR. THE LOCAL DEALER CANNOT VERIFY THE PROBLEM SO THEY HAVE SAID THERE'S NOTHING FOR THEM TO FIX, PUTTING MY SAFETY AT RISK AND OTHER DRIVERS ON THE ROAD AT RISK. I HAVE ASKED TOYOTA CORPORATE FOR HELP BUT SO FAR THE ISSUE HAS NOT BEEN ADDRESSED. *TR
NHTSA ODI #10583981
9,500 miles · Mar 30, 2014
Power TrainService Brakes, HydraulicStructure
THE GAS AND BRAKE PEDALS ARE TO CLOSE TOGETHER. I HAVE A SIZE 13 EEE SHOE AND I HAVE TO BE VERY CAREFUL TO NOT STEP ON THE GAS AND BRAKE AT THE SAME TIME WHICH HAS CAUSED UNINTENDED ACCELERATION "SEVERAL TIMES" WHICH LUCKILY DID NOT INVOLVE ANOTHER CAR. TOYOTA SAYS THEY HAVE SOFTWARE INSTALLED TO PREVENT THIS BUT, IT IS NOT H…
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THE GAS AND BRAKE PEDALS ARE TO CLOSE TOGETHER. I HAVE A SIZE 13 EEE SHOE AND I HAVE TO BE VERY CAREFUL TO NOT STEP ON THE GAS AND BRAKE AT THE SAME TIME WHICH HAS CAUSED UNINTENDED ACCELERATION "SEVERAL TIMES" WHICH LUCKILY DID NOT INVOLVE ANOTHER CAR. TOYOTA SAYS THEY HAVE SOFTWARE INSTALLED TO PREVENT THIS BUT, IT IS NOT HELPING ME. THEY CLAIM THE CAR IS WORKING AS DESIGNED. I'M A 65 YEAR OLD PROFESSIONAL TRUCK DRIVER WITH 3.5 MILLION SAFE MILES. I HAVE DRIVEN 100'S OF CARS AND TRUCKS AND NEVER HAD THIS PROBLEM BEFORE. I ALSO OWN A 2010 TOYOTA PRIUS AND DON'T HAVE THIS PROBLEM WITH IT! THIS IS MY WIFE'S CAR. I WOULD TRADE IT IF IT WAS MINE! *TR
NHTSA ODI #10575733
500 miles · Mar 19, 2014
StructureCrash
ON JAN 31, 2012 AFTER THE LUNCH BREAK, I WAS PARKING MY CAR PER USUAL IN MY OFFICE PARKING LOT WHICH I PURCHASED ON DEC 27, 2011(1 MONTH, 4 DAYS OLD). I COMPLETELY SLOWED DOWN AND APPLYING BRAKE AND RELEASING TO PARK THE CAR IN THE RIGHT WAY. THE CAR CAME TO A STAND STILL A LITTLE BEHIND (BY FEET) FROM THE LOT. SO, I THOU…
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ON JAN 31, 2012 AFTER THE LUNCH BREAK, I WAS PARKING MY CAR PER USUAL IN MY OFFICE PARKING LOT WHICH I PURCHASED ON DEC 27, 2011(1 MONTH, 4 DAYS OLD). I COMPLETELY SLOWED DOWN AND APPLYING BRAKE AND RELEASING TO PARK THE CAR IN THE RIGHT WAY. THE CAR CAME TO A STAND STILL A LITTLE BEHIND (BY FEET) FROM THE LOT. SO, I THOUGHT OF MOVING THE CAR LITTLE BIT FORWARD TO PARK CORRECTLY. WHEN I STEPPED ON ACCELERATION WITH VERY MINIMAL IMPACT, THE CAR SUDDENLY ACCELERATED (UNINTENDED) AND HIT THE MOBILE TRAILER WHICH IS IN FRONT. THERE WAS DAMAGE TO THE CAR WHICH COSTS $3000 TO REPLACE FRONT HOOD, BUMPER, FIX THE FRONT DOOR WHICH WAS DAMAGE. THIS INCIDENT ALSO DEPRECIATED THE VALUE OF MY CAR, INCREASED BY INSURANCE PREMIUMS WHICH I AM PAYING FOR TILL DATE. I HAD TO PAY $1000 OUT OF MY POCKET. DUE TO THE SUDDEN UNINTENDED ACCELERATION OF THE VEHICLE, I HAD TO GO THROUGH A VERY TOUGH TIME.IT ALL HAPPENED WITHIN A SECOND AND HORRIFYING. TILL TODAY, I COULDN'T UNDERSTAND HOW THIS INCIDENT HAPPENED BECAUSE I AM VERY CAUTIOUS IN DRIVING AT ALL TIMES. I HAVE HAD DRIVING EXPERIENCE FOR 3 YEARS BEFORE THIS INCIDENT WITHOUT ANY INCIDENT. IF YOU NEED MORE INFORMATION ABOUT THIS INCIDENT, YOU CAN CONTACT ME ON MY EMAIL, CELL PHONE. *TR
NHTSA ODI #10573357
Official recalls
2Oct 17, 2013
Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.
Consequence & remedy
Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.
Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.
Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.
Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.
Air Bags
Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.
Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.
Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System
Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.
Consequence: A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.
Remedy: Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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