2012 Toyota Camry

AS SOON I GOT THE SAFETY RECALL FOR THE TOYOTA CAMRY, I IMMEDIATELY CALLED UP BINGHAM TOYOTA. THE GUY WHOM I SPOKE WITH SAID, "HE ASKED FOR THEN NAME OF THE CAR AND PHONE NUMBER, NEXT GIVE ME A SEC TO LOOK IT UP AND THEN TOLD ME THAT THE PART IS A SPECIAL ONE WHICH REQUIRED A SPECIAL ORDER," I ASKED HOW LONG WILL THAT TAKE HE SAID, "ONE WEEK." NOW ITS 2014 AND I STILL HAVEN'T HEARD A CALL YET, AS I WAS TOLD THAT ONCE THE PARTS CAME IN I WOULD BE NOTIFY BY THE NUMBER I GAVE HIM. *TR

P/O RESPONSE LTR TO TOYOTA CORP. RE 2012 CAMRYDATE: DECEMBER 26, 2013 - ...FURTHERMORE,MY BROTHER AND I HAVE STRESSED TO EVERYONE WE HAVE SPOKEN WITH SINCE OUR FIRST CONTACT ON DEC16, 2013 WITH TOYOTA REGARDING THESE DANGEROUS MECHANICAL PROBLEMS I.E., THE UNINTENDED ACCELERATION, STEERING PULLING TO THE RIGHT AS WELL AS THE OFFENSIVE ODOR THAT OCCURS WHEN THE AC IS TURNED ON. ...NO ONE WILL ASSIST US UNTIL JANUARY 6, 2014...WE CANNOT IMAGINE THAT CEO [XXX]... WOULD FIND IT ACCEPTABLE TO WAIT THREE (3) WEEKS - UNTIL JANUARY 6, 2014- TO FIRST BEGIN AN INVESTIGATION WHILE BEING LEFT WITH A DEFECTIVE AND DAMAGED TOYOTA CAMRY. [XXX]. DID NOT RESPOND TO OUR PHONE CALL EITHER. WE LOCATED NOV 16 2012 DETAILS AND FWD TO TOYOTA CORP: NOV 16, 2012- AT APPROXIMATELY 11:15PM ON THE 405S, ALL TRAFFIC WAS STOPPED BY THE POLICE NORTH OF THE SKIRBALL. WE WERE STANDING STILL FOR ABOUT 10 MINUTES. SUDDENLY, OUR CAR LUNGED FORWARD DUE TO UNINTENDED ACCELERATION. AS THE CAR VEERED TO THE RIGHT, I MANAGED, WITH GREAT EFFORT, TO STEER THE CAR AS WE WENT INTO THE LANE TO THE RIGHT OF US. AFTER TRAVELING MORE THAN 100 FEET, I WAS FINALLY ABLE TO GET THE CAR TO COME TO A STOP. THANKFULLY, WE DID NOT HIT AND WERE NOT HIT BY PASSING POLICE AND FIRE VEHICLES. WE ALSO SMELLED SOMETHING BURNING IN OUR CAR FOR A COUPLE OF MINUTES. ON NOVEMBER 17, 2012, WE WENT INTO TOYOTA SERVICE TO REPORT WHAT HAD OCCURRED THE NIGHT BEFORE. WE WANTED TOYOTA TO KNOW WHAT HAD HAPPENED BECAUSE IT WAS VERY FRIGHTENING AND WE WERE CONCERNED ABOUT OUR SAFETY. WE ALSO WANTED TO KNOW HOW MANY OTHER PEOPLE HAD EXPERIENCED THIS PROBLEM AND HOW TOYOTA HAD RESOLVED THIS DANGEROUS, SAFETY PROBLEM. TOYOTA SERVICE CHECKED AND RESPONDED THAT THERE WAS NO RECALL FOR THIS UNINTENDED ACCELERATION IN THE 2012 CAMRY. UNFORTUNATELY, WE ACCEPTED THAT THIS WAS AN ISOLATED INCIDENT EXPERIENCED ONLY BY US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AT HIGHWAY SPEEDS THE CAR CONSTANTLY WANDERS TO THE LEFT AND/OR RIGHT REQUIRING CONSTANT STEERING CORRECTIONS. IT IS DIFFICULT TO KEEP THE CAR DRIVING IN A STRAIGHT LINE AT SPEED. INITIALLY I THOUGHT IT THE CAUSE WAS CROSS-WINDS BUT THE PROBLEM HAPPENS ALL THE TIME EVEN ON CALM DAYS WITH NO WIND. I HAVE ALSO DISCARDED ROAD SURFACE IMPERFECTIONS/ANGLE AS THE PROBLEM OCCURS WHILE DRIVING ON DIFFERENT ROADS. IT TAKES A LOT OF CONCENTRATION AND CONSTANT MOVEMENT OF THE STEERING TO PREVENT THE CAR FROM CROSSING INTO ADJACENT LANES. THIS IS A SAFETY HAZARD AND SHOULD BE INVESTIGATED. THANKS. *TR

I RECENTLY PURCHASED THIS CAR AS A CERTIFIED TOYOTA USED CAR WITH 3675 MILES. AT SPEEDS ABOVE 50 MPH THE CAR CONSTANTLY WANDERS FROM RIGHT TO LEFT REQUIRING CONSTANT STEERING CORRECTION. THIS IS VERY TEDIOUS TO THE DRIVER AND CREATES A DANGEROUS SITUATION IN ATTEMPTING TO KEEP THE VEHICLE WITHIN THE DESIGNATED LANE OF TRAFFIC. ALL TIRES ARE INFLATED TO FACTORY SPECIFICATIONS AND THE CAR IS PROPERLY ALIGNED. THIS IS A NEW VEHICLE. THERE ARE NUMEROUS COMPLAINTS ON LINE RELATED TO THIS TOPIC AND VEHICLE. I CONTACTED BOTH A TOYOTA DEALER AND TOYOTA U.S.A. AND BOTH HAD NO RECORDS OF COMPLAINTS AND OR RECOMMENDED ACTIONS TO REPAIR THIS ISSUE. THE CAUSE OF THIS IS MOST LIKELY ASSOCIATED WITH THE EPS (ELECTRONIC POWER STEERING) WHICH TOYOTA STARTED TO INSTALL INTO THE CAMRY IN 2012. EPS HAS BEEN DOCUMENTED AS HAVING A NUMB FEELING AND IN SOME CASES WANDERING STEERING. UNFORTUNATELY, I WAS UNAWARE OF THIS WHEN ACQUIRING THIS 2012 CAMRY. PREVIOUS TO THIS CAR I LEASED A 2011 CAMRY WHICH DID NOT HAVE EPS AND NO SUCH WANDERING STEERING. I BELIEVE THIS IS A "VERY UNSAFE" VEHICLE AT HIGHWAY SPEEDS AND ASK THAT THE NHTSA INVESTIGATE THIS COMPLAINT FURTHER. I THANK YOU FOR ALLOWING THE PUBLIC TO POST SUCH ISSUES TO YOUR AGENCY.*JB

BOUGHT A NEW 2012 CAMRY. FIRST TIME ON HIGHWAY NOTICED EXCESSIVE AMOUNT OF PLAY IN THE STEERING DRIVING 50MPH. I WAS VERY SURPRISED ON HOW DIFFICULT IT IS TO KEEP THE CAR DRIVING STRAIGHT AT HIGH SPEEDS. STEERING WHEEL IS VERY LOOSE AND ERRATIC. DRIVING NEXT TO A BIG RIG TRUCK I HAD TO FOCUS ALL MY EFFORT (MOVING MY STEERING WHEEL LEFT AND RIGHT) TO KEEP CAR CENTERED. THIS IS DANGEROUS AND THE STEERING FEELS UNSTABLE AT HIGH SPEEDS. I HOPE TOYOTA CAN UTILIZE A FIX FOR THIS ASAP. I WILL BE FOLLOWING UP WITH MY LOCAL DEALER ON MY CONCERNS. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE STEERING WHEEL PULLED TO THE LEFT AND THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT HE SUSTAINED A CUT ON HIS LEG CAUSING IT TO BECOME INFECTED. THE CONTACT STATED THAT THE OTHER DRIVER SUSTAINED CUTS AND BRUISES TO HER ARMS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ACCIDENT AND THE CAUSE OF FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.

AS I WAS DRIVING 30 MPH, MY POWER STEERING WARNING LIGHT WENT ON AND MY POWER STEERING FAILED. THANKFULLY THERE WAS NO ONE BEHIND ME SO I STOPPED MY CAR AND RESTARTED IT AGAIN. I WAS ABLE TO TURN RIGHT ONTO A SIDE STREET AND THEN IMMEDIATELY IT HAPPENED AGAIN. I PULLED OVER TO THE SIDE AND PARKED MY CAR. AFTER A COUPLE OF MINUTES, I STOPPED THE CAR AND STARTED IT AGAIN AND WAS ABLE TO DRIVE IT BACK HOME (LESS THAN A MILE) WITHOUT FURTHER INCIDENT. I IMMEDIATELY CALLED MY LOCAL TOYOTA DEALERSHIP AND THEY WERE VERY RESPONSIVE TO MY CONCERN ESPECIALLY SINCE THIS COULD HAVE CAUSED A CRASH WITH MY 4-YEAR OLD CHILD IN THE CAR. AFTER I DROPPED OFF MY CAR AT THE DEALERSHIP, THEY RAN AN INSPECTION AND FOUND A CODE C1554 POWER SUPPLY RELAY FAILURE AND REPLACED MY POWER STEERING ECU ASSY. ALTHOUGH I'M GLAD THIS FIX WAS COVERED UNDER WARRANTY, I WILL ALWAYS HAVE ANXIETY ABOUT IT FAILING AGAIN ESPECIALLY SINCE I'VE READ OTHER REPORTS OF STEERING FAILURES IN 2012 TOYOTA CAMRYS. TOYOTA SAYS THAT THIS IS THE FIRST LINE OF CAMRYS WITH THEIR EPS (ELECTRICAL POWER STEERING) SYSTEM. WITH IT BEING A NEW SYSTEM FOR TOYOTA AND BASED ON THE COMPLAINTS I'VE READ ON 2012 TOYOTA CAMRY'S EPS, I URGE A MORE IN-DEPTH INVESTIGATION ON THIS. *TR

THE VEHICLE HAD BEEN STEERING ERRATICALLY AND PULLING TO THE LEFT PRIMARILY. IT FEELS AS THOUGH THE WIND IS BUFFETING THE VEHICLE AND IT IS DIFFICULT TO MAINTAIN A STEADY COURSE. WHEN FAMILY HAVE DRIVEN BEHIND ME IT HAS BEEN NOTED THAT THE VEHICLE IS ALL OVER THE ROAD. I WAS TO TAKE THE VEHICLE TO THE SHOP FOR ROUTINE MAINTENANCE AND TO HAVE THE PROBLEM CHECKED OUT THIS WEEK BUT I HAD AN ACCIDENT. THE CAR PULLED TO THE LEFT AND I STRUCK AN ONCOMING VEHICLE.THE DAY WAS CLOUDY BUT DRY. THERE WERE NO EXTENUATING CIRCUMSTANCES. BOTH CARS WERE TOTALED. I STRUCK THE VEHICLE LEFT HEAD LIGHT TO MY LEFT HEAD LIGHT. THE OTHER DRIVER AND I WERE BOTH HOSPITALIZED FOR INJURIES. WE ARE FORTUNATE NOT TO HAVE BEEN KILLED. I RECEIVED A TICKET FOR FAILURE TO MAINTAIN LANE AND WILL GO TO COURT IN JUNE.THIS IS A DANGEROUS VEHICLE AND I WOULD LIKE TO SEE SOMETHING DONE BEFORE SOMEONE IS KILLED. *TR

THIS IS THE 5TH CAMRY WE HAVE OWNED SINCE 1994 AND WE HAVE BEEN VERY HAPPY WITH EVERY ONE EXCEPT THIS ONE. I FEEL VERY UNSAFE DRIVING THIS CAR ON THE ROAD, BUT ESPECIALLY IN MINNESOTA WINTER DRIVING. MY FIRST IMPRESSION WAS THE FEELING OF DRIVING A REAR WHEEL DRIVE CAR ON ICE. THE CAR SQUIRMS LIKE IT IS ABOUT TO LOOSE CONTROL AND GO INTO A SPIN, OR LIKE THE REAR OF THE CAR WANTS TO MOVE SIDEWAYS. I AM A PROFESSIONAL DRIVER 59 YEARS OLD AND CONSIDER MYSELF AN EXCELLENT DRIVER IN ALL CONDITIONS AND HAVE BEEN DRIVING IN MINNESOTA WINTERS ALL MY LIFE. THIS CONDITION IS ALSO VERY NOTICEABLE ON DRY ROADS BECAUSE THE CAR NEEDS CONSTANT STEERING CORRECTIONS BECAUSE IT FEELS LIKE IT WANDERS SIDE TO SIDE. I COMPLAINED TO THE DEALER, SUGGESTING TO THEM THAT THE ALIGNMENT MAY BE OFF. THEY CHECKED AND SAID IT WAS O.K. I WILL BE SELLING THIS CAR SOON IF I DO NOT GET THIS RESOLVED. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE VEERED FROM LEFT TO RIGHT INDEPENDENTLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY ADVISED THE CONTACT THAT THE STEERING WHEEL WAS NOT ALIGNED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AFTER THE REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 761.