NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
23 reports33,000 miles · Nov 16, 2016
Service Brakes
I DROVE TO WORK IN THE MORNING WITH NO WARNING LIGHTS ON THE CAR AND IT OPERATED FINE. AFTER LEAVING WORK FOR THE DAY, I PULLED OUT OF THE PARKING LOT ON TO THE MAIN ROAD AND THEN THE BRAKE LIGHT, MASTER FAILURE LIGHT, ABS LIGHT AND ANOTHER LIGHT LIT UP ON THE DASH AND I PUSHED THE BRAKE TO STOP THE VEHICLE TO FIGURE OUT WHAT W…
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I DROVE TO WORK IN THE MORNING WITH NO WARNING LIGHTS ON THE CAR AND IT OPERATED FINE. AFTER LEAVING WORK FOR THE DAY, I PULLED OUT OF THE PARKING LOT ON TO THE MAIN ROAD AND THEN THE BRAKE LIGHT, MASTER FAILURE LIGHT, ABS LIGHT AND ANOTHER LIGHT LIT UP ON THE DASH AND I PUSHED THE BRAKE TO STOP THE VEHICLE TO FIGURE OUT WHAT WAS GOING ON AND THE BRAKE DID NOT STOP THE CAR, SO I PUSH THE BRAKE AS HARD AS I COULD TO GET IT TO STOP AND IT STUTTERED ABOUT 10 TIMES BEFORE COMING TO A COMPLETE STOP. I THEN CALLED A TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP BECAUSE IT WAS NOT SAFE TO DRIVE WITHOUT THE BRAKES. THE CAR IS STILL BEING DIAGNOSED AT THEY DEALERSHIP.
NHTSA ODI #10926468
84,000 miles · Aug 30, 2016
Visibility/wiper
ON APPROXIMATELY JULY 19, 2016, I WAS DRIVING WESTBOUND AT 60 MPH IN HEAVY TRAFFIC ON I-85 DURING THE EARLY EVENING IN DURHAM, NC. THE SUN WAS LOW IN THE SKY AND I PULLED THE DRIVER SIDE SUN VISOR DOWN TO SHIELD MY EYES FROM THE SUN'S GLARE. THE NEXT THING I KNEW WAS THAT THE SUN VISOR WAS IN MY HAND AND I WAS STRUGGLING TO SE…
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ON APPROXIMATELY JULY 19, 2016, I WAS DRIVING WESTBOUND AT 60 MPH IN HEAVY TRAFFIC ON I-85 DURING THE EARLY EVENING IN DURHAM, NC. THE SUN WAS LOW IN THE SKY AND I PULLED THE DRIVER SIDE SUN VISOR DOWN TO SHIELD MY EYES FROM THE SUN'S GLARE. THE NEXT THING I KNEW WAS THAT THE SUN VISOR WAS IN MY HAND AND I WAS STRUGGLING TO SEE THE VEHICLE AHEAD OF ME SO THAT I WOULD NOT HIT IT. I WAS TOTALLY STARTLED NOT ONLY BY THE GLARE OF THE SUN AFTER THE VISOR FAILED, BUT ALSO BY THE FAILURE OF THE VISOR ITSELF. THE VISOR HAD COMPLETELY SEPARATED FROM ITS SUPPORT ARM. I IMMEDIATELY WENT TO THE LOCAL TOYOTA DEALERSHIP AND ORDERED A REPLACEMENT SUN VISOR. WHILE THERE, A SERVICE ADVISOR TOLD ME THAT TOYOTA HAD A RECALL AND EXTENDED WARRANTY ON SOME 2011 CAMRY SUN VISORS. HE OFFERED TO LOOK UP MY CAR TO SEE IF IT WAS ON THE LIST. IT WASN'T, BUT HE SAID THAT CARS ON THE LIST HAD VISORS THAT FAILED IN THE SAME WAY AS MINE HAD. EVEN THOUGH MY CAR WAS NOT ON THE LIST, THE SERVICE ADVISOR RECOMMENDED THAT I CONTACT TOYOTA, WHICH I DID. THE TOYOTA EXTENDED WARRANTY IS DESIGNATED "ZTT" AND AFFECTS MANY CAMRYS, INCLUDING SOME MANUFACTURED IN 2011, BUT BEFORE MY CAR WAS MANUFACTURED. AN INTERNET SEARCH SHOWS PICTURES OF VISORS AMONG THE EXTENDED WARRANTY VEHICLES THAT FAILED IN EXACTLY THE SAME MANNER AS MINE HAD. YESTERDAY, I RECEIVED A LETTER STATING THAT TOYOTA WOULD NOT PAY FOR A REPLACEMENT VISOR SO I 'M WRITING TO INFORM YOU OF THIS DANGEROUS SITUATION WHICH COULD LEAD TO SERIOUS INJURY OR DEATH, AS NEARLY HAPPENED TO ME.
NHTSA ODI #10899456
93,000 miles · Jun 16, 2016
Visibility/wiper
DRIVER SIDE SUN VISOR BECAME LOOSE AND DID NOT RETAIN ITS POSITION. IT DROPPED DOWN AND BLOCKED MY VISION CAUSING ME TO VEER OFF THE ROAD. SUN VISOR THEN DETACHED COMPLETELY FROM HINGE. CAT NOW HAS NO WAY TO BLOCK SUN AND I HAVE TO DRIVE ONE HANDED TO BLOCK THE SUN LIGHT.
NHTSA ODI #10874651
39,970 miles · Mar 23, 2016
Service BrakesCrash
THE BRAKES FAILED ON THIS CAR JANUARY 6, 2016, CAUSING ME TO COLLIDE WITH THE REAR END OF A TRUCK WHILE GOING ABOUT FIVE MILES PER HOUR. I WAS IN NORMAL TRAFFIC, ON A CITY STREET, COMING TO A SLOW STOP, AND AS I APPROACHED THE VEHICLE ABOUT 15 FEET IN FRONT OF ME, WAITING IN LINE FOR THE TURN LANE, I DEPRESSED THE BRAKE, WHICH …
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THE BRAKES FAILED ON THIS CAR JANUARY 6, 2016, CAUSING ME TO COLLIDE WITH THE REAR END OF A TRUCK WHILE GOING ABOUT FIVE MILES PER HOUR. I WAS IN NORMAL TRAFFIC, ON A CITY STREET, COMING TO A SLOW STOP, AND AS I APPROACHED THE VEHICLE ABOUT 15 FEET IN FRONT OF ME, WAITING IN LINE FOR THE TURN LANE, I DEPRESSED THE BRAKE, WHICH WAS HARD AS A ROCK. HOWEVER, THE CAR WOULD NOT STOP; CONSEQUENTLY, I HIT THE OTHER VEHICLE. I WAS GOING SO SLOW THAT THE AIRBAGS DID NOT DEPLOY. FORTUNATELY NO ONE WAS HURT, ALTHOUGH MY VEHICLE SUSTAINED ABOUT $1200 IN DAMAGE. I BELIEVE THIS PROBLEM WAS CAUSED BY EITHER THE ABS BRAKE ACTUATOR OR THE BRAKE PEDAL STROKE SENSOR. HOWEVER, THE CAR WAS SEEN BY A TOYOTA CORPORATION REPRESENTATIVE WHO STATED IN WRITING THERE IS NOTHING WRONG WITH THE CAR. THIS CAR HAS ALREADY BEEN REPAIRED UNDER A SERVICE CAMPAIGN FOR THE FLUID RESERVOIR FILTER. HOWEVER, THERE IS ALSO A WARRANTY ENHANCEMENT PROGRAM (ZE-1), NUMBER POL14-04, FOR THE BRAKE ACTUATOR ASSEMBLY AND SKID CONTROL ECU/BRAKE PEDAL STROKE SENSOR. OUR VIN IS LISTED IN THE GROUP OF AFFECTED VEHICLES.
NHTSA ODI #10851274
25,778 miles · May 13, 2015
Unknown Or OtherCrashInjury
I HAD PULLED INTO A PARKING SPACE, FOOT ON THE BRAKE, AND HAND ON SHIFT TO PUT IN PARK, WHEN SUDDEN ACCELERATION STARTED, AND COULD NOT BE STOPPED BY ME, MY FOOT WAS STILL ON THE BRAKE, THE CAR WAS HEADED TO GO THRU A LABORATORY WINDOW(PEOPLE INSIDE) I PRAYED NOT TO HIT THE BUILDING, THEN MY LEFT HAND TURNED THE STEERING WHEEL F…
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I HAD PULLED INTO A PARKING SPACE, FOOT ON THE BRAKE, AND HAND ON SHIFT TO PUT IN PARK, WHEN SUDDEN ACCELERATION STARTED, AND COULD NOT BE STOPPED BY ME, MY FOOT WAS STILL ON THE BRAKE, THE CAR WAS HEADED TO GO THRU A LABORATORY WINDOW(PEOPLE INSIDE) I PRAYED NOT TO HIT THE BUILDING, THEN MY LEFT HAND TURNED THE STEERING WHEEL FAST TO THE LEFT, MISSED THE LAB, AND HIT THE CORNER OF A WALL.
NHTSA ODI #10716898
59,800 miles · Mar 20, 2015
Exterior Lighting
THIS IS THE SECOND TIME THE FOG LIGHT HAS BROKEN ON THIS VEHICLE SINCE I BOUGHT IT NEW IN 2011. I BELIEVE THIS IS A VERY COSTLY DESIGN FLAW THAT TOYOTA REFUSES TO TAKE RESPONSIBILITY FOR. REPLACEMENT OF THE FOG LIGHT IS ABOUT $250.00 I WOULD LIKE THIS TO BECOME A RE-CALL ITEM FOR TOYOTA. THANK YOU *TR
NHTSA ODI #10700762
38,585 miles · Mar 12, 2015
Service BrakesSteering
CAR LOST BRAKES WHILE MAKING A RIGHT TURN ON A CITY STREET. ALL THE BRAKE WARNING LIGHTS CAME (ABS, PARKING BRAKE, BRAKE WARNING) ON ALONG WITH THE VEHICLE STABILITY CONTROL WARNING. HAD TO PRESS BRAKES ALL THE WAY AND EVEN THEN THE BRAKING WAS VERY MINIMAL. IT WAS HARD TO BRING THE CAR TO A STOP. INTERMITTENTLY THE STEE…
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CAR LOST BRAKES WHILE MAKING A RIGHT TURN ON A CITY STREET. ALL THE BRAKE WARNING LIGHTS CAME (ABS, PARKING BRAKE, BRAKE WARNING) ON ALONG WITH THE VEHICLE STABILITY CONTROL WARNING. HAD TO PRESS BRAKES ALL THE WAY AND EVEN THEN THE BRAKING WAS VERY MINIMAL. IT WAS HARD TO BRING THE CAR TO A STOP. INTERMITTENTLY THE STEERING WHEEL ALSO BECAME HARD TO TURN. PULLED TO SIDE, TURNED OFF CAR. STARTED CAR UP AND THE SAME SET OF WARNING LIGHTS REMAINED ON DROVE CAR TO TOYOTA DEALERSHIP WHICH WAS 1 BLOCK AWAY. BRAKING WAS HARD, BUT COULD BRING CAR TO A STOP DEALER SAID BRAKE COMPUTER WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. SAID THERE WAS NO RECALL / WARRANTY COVERAGE FROM TOYOTA ON THIS ISSUE. *TR
NHTSA ODI #10693977
60,300 miles · Feb 18, 2015
Service BrakesCrash
VEHICLE 2 WAS STOPPED FOR ON COMING TRAFFIC TO MAKE A LEFT TURN. VEHICLE 1 (THE 2011 TOYOTA CAMRY HYBRID) DRIVER PRESSED THE BRAKE TO THE FLOOR TO MAKE A SUDDEN STOP. THE CAR DID NOT SEEM TO RESPOND TO THE BRAKING. THE TIRES DID NOT SKID, THE ABS BRAKES DID NOT ENGAGE AND THE CAR DID NOT SEEM TO SLOW DOWN SIGNIFICANTLY, BUT S…
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VEHICLE 2 WAS STOPPED FOR ON COMING TRAFFIC TO MAKE A LEFT TURN. VEHICLE 1 (THE 2011 TOYOTA CAMRY HYBRID) DRIVER PRESSED THE BRAKE TO THE FLOOR TO MAKE A SUDDEN STOP. THE CAR DID NOT SEEM TO RESPOND TO THE BRAKING. THE TIRES DID NOT SKID, THE ABS BRAKES DID NOT ENGAGE AND THE CAR DID NOT SEEM TO SLOW DOWN SIGNIFICANTLY, BUT SEEMED TO GLIDE INTO THE REAR END OF VEHICLE 2. THE STOPPING DISTANCE OF 3 CAR LENGTHS AT 35 MPH SHOULD NOT HAVE RESULTED IN THIS TYPE OF COLLISION - VEHICLE 1 WAS TOTALED. *TR
NHTSA ODI #10683994
44,000 miles · Jan 22, 2015
Steering
TL*THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
NHTSA ODI #10678341
30,000 miles · Dec 18, 2014
Structure
A POPPING, KNOCKING, SNAPPING NOISE IS LOUD, EVIDENT, PERSISTENT, AND DISCERNING. THE NOISE CAUSES CONCERN OVER THE VEHICLE'S STRUCTURAL INTEGRITY IN AN IMPACT. THE FEELING IS THAT THE VEHICLE DOES NOT HAVE ENOUGH RIGIDITY TO ADEQUATELY PROTECT PASSENGERS IN A CRASH. IT IS A KNOWN ISSUE WITH TOYOTA. TOYOTA UPDATED TECHNICAL SERV…
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A POPPING, KNOCKING, SNAPPING NOISE IS LOUD, EVIDENT, PERSISTENT, AND DISCERNING. THE NOISE CAUSES CONCERN OVER THE VEHICLE'S STRUCTURAL INTEGRITY IN AN IMPACT. THE FEELING IS THAT THE VEHICLE DOES NOT HAVE ENOUGH RIGIDITY TO ADEQUATELY PROTECT PASSENGERS IN A CRASH. IT IS A KNOWN ISSUE WITH TOYOTA. TOYOTA UPDATED TECHNICAL SERVICE BULLETIN T-SB-0088-12 ON 06/13/2012. IT IS TITLED MOON ROOF ASSEMBLY STRUCTURE NOISE. APPLICABLE TO 2007 - 2011 CAMRY AND CAMRY HYBRIDS. IN THE INTRODUCTION TOYOTA STATES: SOME 2007 -2011 NORTH AMERICAN PRODUCED CAMRY AND CAMRY HV VEHICLES MAY EXHIBIT A KNOCKING, POPPING, TICKING, OR SNAPPING NOISE FORM THE MOON ROOF AREA WHILE DRIVING. THE SERVICE BULLETIN DESCRIBES THE DIS-ASSEMBLY AND RE-ASSEMBLY OF THE MOON ROOF STRUCTURE AND HEADLINER. TORQUING NUTS AND BOLTS TO SPECIFICATION FOR THE PURPOSE OF REINFORCEMENT IS DESCRIBED. FROM THE TEXT PROCEDURE 2 #5. LOOSEN THE 8 MOON ROOF REINFORCEMENT TO MOON ROOF HOUSING BOLTS. #6. REMOVE THE 8 MOON ROOF REINFORCEMENT TO BODY STRUCTURE BOLTS. #7. REMOVE THE 8 NUTS AND THE MOON ROOF HOUSING SUB-ASSEMBLY. I BELIEVE THIS ISSUE TO BE A DESIGN AND/OR MANUFACTURING DEFECT AFFECTING THE VEHICLES STRUCTURAL INTEGRITY. IN FACT, THE TOYOTA SERVICE BULLETIN DESCRIBES IT AS SUCH. SERVICE BULLETIN T-SB-0088-12 CAN BE DOWNLOADED FROM THE INTERNET. MY GOAL IS FOR THE NHTSA TO ISSUE A RECALL ON 2007 - 2001 TOYOTA CAMRY AND CAMRY HV VEHICLES. TOYOTA HAS REFUSED TO DO THIS AS WARRANTY WORK ON 2 OCCASIONS. *TR
NHTSA ODI #10667111
Official recalls
2Apr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
PE14001 · Brake Actuator Malfunction
Opened Jan 23, 2014 · Closed Aug 22, 2014
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:supply:reservoir/tank; Service Brakes, Electric; Service Brakes, Hydraulic:power Assist
On June 25, 2014, Toyota initiated a Warranty Enhancement Program (ZE1) to extend warranty coverage for the brake actuator assembly and skid control ECU/brake pedal stroke sensor in certain MY 2007 to 2011 Toyota Camry hybrid vehicles. Toyota's program covers repairs related to two conditions:internal malfunctions of the Brake Actuator assembly; and overly sensitive monitoring logic for the Brake Pedal Stroke Sensor.Primary coverage provides warranty enhancement until November 30, 2015, with no mileage limitation.After the primary coverage period ends, secondary coverage is provided for 10 years or 150,000 miles from the date of first use, whichever occurs first.In addition, on July 10, 2014, Toyota initiated Limited Service Campaign E0U to replace the Brake Reservoir Tank in MY 2007 through 2011 Toyota Camry hybrid vehicles.The LSC will be available until June 30, 2017, and will only be available at an authorized Toyota dealer.ODI's analysis of failure data determined that the majority of records were related to the Brake Actuator condition, which appeared to be the causal component in 734 complaints/field reports and 864 warranty claims.The Brake Pedal Stroke Sensor (80 reports/189 claims) and Brake Reservoir Tank (91 reports/44 claims) conditions were identified in far fewer records.Analysis of the failure data indicate that each condition provides warning prior to any reduction in power assisted braking, with less than 10 percent of all reports and claims involving diagnostic codes or complaint narratives indicating increased braking effort or reduced brake effectiveness.In addition, most of the incidents in which reduced braking assist appears to have occurred involved operation in a reduced assist mode and not a sudden, complete loss of power assisted braking.ODI assessed reduced assist mode in a subjective driving evaluation which indicated that the brake system provided normal and harddeceleration capability with reasonable increases in pedal effort.Less than one percent of reports and claims analyzed by ODI included evidence indicating a complete loss of power assisted braking occurred and this mode requires operation for a significant period of time with multiple audible and visual warnings.Repair expense was cited in many of the complaints reviewed by ODI, especially those related to the Brake Actuator, which had repair costs exceeding $3,000 according to some complaints.High repair cost appears to have been a factor in the only crash identified by ODI for the fault conditions identified by Toyota, which involved a Brake Actuator failure that was diagnosed but the owner declined repair approximately eight months prior to the reported crash incident.This preliminary evaluation is closed.The closing of this investigation does not constitute a finding that a safety-related defect does not exist.For additional information regarding this investigation, including analysis of the Brake Actuator, Brake Pedal Stroke Sensor, and Brake Reservoir Tank fault conditions and failure experience, see Attachment A to this closing resume.
Additional source detail variants (4)
Service Brakes, Air:supply:reservoir/tank
On June 25, 2014, Toyota initiated a Warranty Enhancement Program (ZE1) to extend warranty coverage for the brake actuator assembly and skid control ECU/brake pedal stroke sensor in certain MY 2007 to 2011 Toyota Camry hybrid vehicles. Toyota's program covers repairs related to two conditions:internal malfunctions of the Brake Actuator assembly; and overly sensitive monitoring logic for the Brake Pedal Stroke Sensor.Primary coverage provides warranty enhancement until November 30, 2015, with no mileage limitation.After the primary coverage period ends, secondary coverage is provided for 10 years or 150,000 miles from the date of first use, whichever occurs first.In addition, on July 10, 2014, Toyota initiated Limited Service Campaign E0U to replace the Brake Reservoir Tank in MY 2007 through 2011 Toyota Camry hybrid vehicles.The LSC will be available until June 30, 2017, and will only be available at an authorized Toyota dealer.ODI's analysis of failure data determined that the majority of records were related to the Brake Actuator condition, which appeared to be the causal component in 734 complaints/field reports and 864 warranty claims.The Brake Pedal Stroke Sensor (80 reports/189 claims) and Brake Reservoir Tank (91 reports/44 claims) conditions were identified in far fewer records.Analysis of the failure data indicate that each condition provides warning prior to any reduction in power assisted braking, with less than 10 percent of all reports and claims involving diagnostic codes or complaint narratives indicating increased braking effort or reduced brake effectiveness.In addition, most of the incidents in which reduced braking assist appears to have occurred involved operation in a reduced assist mode and not a sudden, complete loss of power assisted braking.ODI assessed reduced assist mode in a subjective driving evaluation which indicated that the brake system provided normal and harddeceleration capability with reasonable increases in pedal effort.Less than one percent of reports and claims analyzed by ODI included evidence indicating a complete loss of power assisted braking occurred and this mode requires operation for a significant period of time with multiple audible and visual warnings.Repair expense was cited in many of the complaints reviewed by ODI, especially those related to the Brake Actuator, which had repair costs exceeding $3,000 according to some complaints.High repair cost appears to have been a factor in the only crash identified by ODI for the fault conditions identified by Toyota, which involved a Brake Actuator failure that was diagnosed but the owner declined repair approximately eight months prior to the reported crash incident.This preliminary evaluation is closed.The closing of this investigation does not constitute a finding that a safety-related defect does not exist.For additional information regarding this investigation, including analysis of the Brake Actuator, Brake Pedal Stroke Sensor, and Brake Reservoir Tank fault conditions and failure experience, see Attachment A to this closing resume.
Service Brakes, Electric
On June 25, 2014, Toyota initiated a Warranty Enhancement Program (ZE1) to extend warranty coverage for the brake actuator assembly and skid control ECU/brake pedal stroke sensor in certain MY 2007 to 2011 Toyota Camry hybrid vehicles. Toyota's program covers repairs related to two conditions:internal malfunctions of the Brake Actuator assembly; and overly sensitive monitoring logic for the Brake Pedal Stroke Sensor.Primary coverage provides warranty enhancement until November 30, 2015, with no mileage limitation.After the primary coverage period ends, secondary coverage is provided for 10 years or 150,000 miles from the date of first use, whichever occurs first.In addition, on July 10, 2014, Toyota initiated Limited Service Campaign E0U to replace the Brake Reservoir Tank in MY 2007 through 2011 Toyota Camry hybrid vehicles.The LSC will be available until June 30, 2017, and will only be available at an authorized Toyota dealer.ODI's analysis of failure data determined that the majority of records were related to the Brake Actuator condition, which appeared to be the causal component in 734 complaints/field reports and 864 warranty claims.The Brake Pedal Stroke Sensor (80 reports/189 claims) and Brake Reservoir Tank (91 reports/44 claims) conditions were identified in far fewer records.Analysis of the failure data indicate that each condition provides warning prior to any reduction in power assisted braking, with less than 10 percent of all reports and claims involving diagnostic codes or complaint narratives indicating increased braking effort or reduced brake effectiveness.In addition, most of the incidents in which reduced braking assist appears to have occurred involved operation in a reduced assist mode and not a sudden, complete loss of power assisted braking.ODI assessed reduced assist mode in a subjective driving evaluation which indicated that the brake system provided normal and harddeceleration capability with reasonable increases in pedal effort.Less than one percent of reports and claims analyzed by ODI included evidence indicating a complete loss of power assisted braking occurred and this mode requires operation for a significant period of time with multiple audible and visual warnings.Repair expense was cited in many of the complaints reviewed by ODI, especially those related to the Brake Actuator, which had repair costs exceeding $3,000 according to some complaints.High repair cost appears to have been a factor in the only crash identified by ODI for the fault conditions identified by Toyota, which involved a Brake Actuator failure that was diagnosed but the owner declined repair approximately eight months prior to the reported crash incident.This preliminary evaluation is closed.The closing of this investigation does not constitute a finding that a safety-related defect does not exist.For additional information regarding this investigation, including analysis of the Brake Actuator, Brake Pedal Stroke Sensor, and Brake Reservoir Tank fault conditions and failure experience, see Attachment A to this closing resume.
Service Brakes, Hydraulic:power Assist
On June 25, 2014, Toyota initiated a Warranty Enhancement Program (ZE1) to extend warranty coverage for the brake actuator assembly and skid control ECU/brake pedal stroke sensor in certain MY 2007 to 2011 Toyota Camry hybrid vehicles. Toyota's program covers repairs related to two conditions:internal malfunctions of the Brake Actuator assembly; and overly sensitive monitoring logic for the Brake Pedal Stroke Sensor.Primary coverage provides warranty enhancement until November 30, 2015, with no mileage limitation.After the primary coverage period ends, secondary coverage is provided for 10 years or 150,000 miles from the date of first use, whichever occurs first.In addition, on July 10, 2014, Toyota initiated Limited Service Campaign E0U to replace the Brake Reservoir Tank in MY 2007 through 2011 Toyota Camry hybrid vehicles.The LSC will be available until June 30, 2017, and will only be available at an authorized Toyota dealer.ODI's analysis of failure data determined that the majority of records were related to the Brake Actuator condition, which appeared to be the causal component in 734 complaints/field reports and 864 warranty claims.The Brake Pedal Stroke Sensor (80 reports/189 claims) and Brake Reservoir Tank (91 reports/44 claims) conditions were identified in far fewer records.Analysis of the failure data indicate that each condition provides warning prior to any reduction in power assisted braking, with less than 10 percent of all reports and claims involving diagnostic codes or complaint narratives indicating increased braking effort or reduced brake effectiveness.In addition, most of the incidents in which reduced braking assist appears to have occurred involved operation in a reduced assist mode and not a sudden, complete loss of power assisted braking.ODI assessed reduced assist mode in a subjective driving evaluation which indicated that the brake system provided normal and harddeceleration capability with reasonable increases in pedal effort.Less than one percent of reports and claims analyzed by ODI included evidence indicating a complete loss of power assisted braking occurred and this mode requires operation for a significant period of time with multiple audible and visual warnings.Repair expense was cited in many of the complaints reviewed by ODI, especially those related to the Brake Actuator, which had repair costs exceeding $3,000 according to some complaints.High repair cost appears to have been a factor in the only crash identified by ODI for the fault conditions identified by Toyota, which involved a Brake Actuator failure that was diagnosed but the owner declined repair approximately eight months prior to the reported crash incident.This preliminary evaluation is closed.The closing of this investigation does not constitute a finding that a safety-related defect does not exist.For additional information regarding this investigation, including analysis of the Brake Actuator, Brake Pedal Stroke Sensor, and Brake Reservoir Tank fault conditions and failure experience, see Attachment A to this closing resume.
Service Brakes
On June 25, 2014, Toyota initiated a Warranty Enhancement Program (ZE1) to extend warranty coverage for the brake actuator assembly and skid control ECU/brake pedal stroke sensor in certain MY 2007 to 2011 Toyota Camry hybrid vehicles. Toyota's program covers repairs related to two conditions:internal malfunctions of the Brake Actuator assembly; and overly sensitive monitoring logic for the Brake Pedal Stroke Sensor.Primary coverage provides warranty enhancement until November 30, 2015, with no mileage limitation.After the primary coverage period ends, secondary coverage is provided for 10 years or 150,000 miles from the date of first use, whichever occurs first.In addition, on July 10, 2014, Toyota initiated Limited Service Campaign E0U to replace the Brake Reservoir Tank in MY 2007 through 2011 Toyota Camry hybrid vehicles.The LSC will be available until June 30, 2017, and will only be available at an authorized Toyota dealer.ODI's analysis of failure data determined that the majority of records were related to the Brake Actuator condition, which appeared to be the causal component in 734 complaints/field reports and 864 warranty claims.The Brake Pedal Stroke Sensor (80 reports/189 claims) and Brake Reservoir Tank (91 reports/44 claims) conditions were identified in far fewer records.Analysis of the failure data indicate that each condition provides warning prior to any reduction in power assisted braking, with less than 10 percent of all reports and claims involving diagnostic codes or complaint narratives indicating increased braking effort or reduced brake effectiveness.In addition, most of the incidents in which reduced braking assist appears to have occurred involved operation in a reduced assist mode and not a sudden, complete loss of power assisted braking.ODI assessed reduced assist mode in a subjective driving evaluation which indicated that the brake system provided normal and harddeceleration capability with reasonable increases in pedal effort.Less than one percent of reports and claims analyzed by ODI included evidence indicating a complete loss of power assisted braking occurred and this mode requires operation for a significant period of time with multiple audible and visual warnings.Repair expense was cited in many of the complaints reviewed by ODI, especially those related to the Brake Actuator, which had repair costs exceeding $3,000 according to some complaints.High repair cost appears to have been a factor in the only crash identified by ODI for the fault conditions identified by Toyota, which involved a Brake Actuator failure that was diagnosed but the owner declined repair approximately eight months prior to the reported crash incident.This preliminary evaluation is closed.The closing of this investigation does not constitute a finding that a safety-related defect does not exist.For additional information regarding this investigation, including analysis of the Brake Actuator, Brake Pedal Stroke Sensor, and Brake Reservoir Tank fault conditions and failure experience, see Attachment A to this closing resume.
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