NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
20 reportsMileage unknown · Sep 11, 2024
Tires
235/50/R20. Found driver side rear tire completely flat in personal garage yesterday morning and passenger front tire had low psi warning on as well. Used the fix-a-flat kit that came with my car to fill driver rear and able to get to shop. Car/tires have 5000 miles on them. Tire shop could not find anything wrong with the dri…
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235/50/R20. Found driver side rear tire completely flat in personal garage yesterday morning and passenger front tire had low psi warning on as well. Used the fix-a-flat kit that came with my car to fill driver rear and able to get to shop. Car/tires have 5000 miles on them. Tire shop could not find anything wrong with the driver rear tire but stated a puncture was found in passenger front tire well and did patch that. I see this has been reported before on a Toyota Bz4x same year and same tire with mileage the same as well. I am concerned this could be an issue going forward and am scared to drive this car now any distance especially since there is no spare and I have to purchase a replacement cylinder for the fix-flat.
NHTSA ODI #11613973
Mileage unknown · Jul 31, 2024
Forward Collision Avoidance
Twice now on highways in medium rainfall, with lots of water on the road and a lot of spray, the assisted cruise control has failed to identify a vehicle in the lane in front of it, and continued to accelerate towards braking vehicles. One such occasions I was within 3-4 car lengths of the vehicle in front of me.
NHTSA ODI #11605753
Mileage unknown · Jun 24, 2024
Electrical System
For the 6th time, the car is without power. It will not start although the starter battery was changed by the dealer on 5/28/24. The EV battery does not show any power. This is the 6th time that car will not start and without power. It was bought brand new on 1/1/2023.
NHTSA ODI #11596203
Mileage unknown · May 27, 2024
Electrical System
1) On October 11, 2023 at 7:35 am, the 2023 BZ4X all electric car did not start and a message on the dashboard read “parking brake unavailable.”The brakelights were flashing. Car was towed to the dealer, City Toyota.No diagnosis or explanation was offered. 2) On May 6, 2024 @ 7:08 am, the 2023 BZ4X did not start. Car was 80% c…
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1) On October 11, 2023 at 7:35 am, the 2023 BZ4X all electric car did not start and a message on the dashboard read “parking brake unavailable.”The brakelights were flashing. Car was towed to the dealer, City Toyota.No diagnosis or explanation was offered. 2) On May 6, 2024 @ 7:08 am, the 2023 BZ4X did not start. Car was 80% charged.Headlights flashed for a few seconds, dashboard displayed time (7:08 am)and mileage (17734),and message “parking brake unavailable.” Toyota roadside service was called; the tow truck driver jump-started the car, and stated “ the car battery was at 4%. It should be a minimum-of 12%. It is the battery that starts the car.” BZ4X was dropped off at the dealer, Toyota Vallejo. I asked if the battery can be replaced, service manager(SM) reported only if the diagnostics warrant it. Per SM, starter battery was charged.” Dealer unable to reproduce what was causing the electrical problem and what was “draining the battery.” 3) On May 20, 2024 @ 6:28 am, the car had a total black-out. The car did not start and there was no electrical power. Roadside service was called. Per tow-truck driver, “battery was less than 4%.” The car was towed to the dealer, Toyota Vallejo. Tow truck driver gave warm hand-off to Assistant Service Manager (ASM) that “car was dead and battery was less than 4%. Toyota BZ4X was kept overnight by the dealer service dept.Toyota Vallejo was in possession of car from 5/20/24 to 5/21/24. Per ASM, “we could not find anything wrong.” I asked if the battery that starts the car can be replaced, he denied and stated, “only if it fails the diagnostics.” A copy of the thorough checklist was not provided to client upon pick-up of vehicle.Miles was 18878. 4) On May 26, 2024 a 8:31 am,the car did not start and had a complete black-out. No electricity. The car battery was charged at 80% as is customary and in prior events. It is the Memorial Day weekend and service dept hours are limited. Car always parked in garage.
NHTSA ODI #11590882
Mileage unknown · Apr 22, 2024
Visibility/wiper
THE INTERIOR OF CAR HAS A VERY GLOSSY finish on the interior especially by gear shift The sun will hit at certain times and flash very bright rays into your eyes. I complained to dealer and sent video when first got car and said nothing they could do and to call toyota,I called toyota(sent same video) and said nothing they cou…
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THE INTERIOR OF CAR HAS A VERY GLOSSY finish on the interior especially by gear shift The sun will hit at certain times and flash very bright rays into your eyes. I complained to dealer and sent video when first got car and said nothing they could do and to call toyota,I called toyota(sent same video) and said nothing they could do but flip the visor down.(I tried flipping visor down and still blinding reflection i called lawyer said nothing they could do .IN OWNERS MANUAL says to contact NHTSA if safety problem and figured give you a try ive read online about other people complaining about same problem but have no idea if sent any complaints to NHTSA not able to download video but had few pictures
NHTSA ODI #11584368
5,000 miles · Mar 7, 2024
Tires
The contact owns a 2023 Toyota BZ4X equipped with Bridgestone Tires, Tire Line: Turanza EL450, Tire Size: 235/50/R20, DOT Number: EJYB. The contact stated that while his wife was driving at an undisclosed speed, the low tire pressure warning light illuminated on the instrument panel, prompting her to pull to the shoulder of the …
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The contact owns a 2023 Toyota BZ4X equipped with Bridgestone Tires, Tire Line: Turanza EL450, Tire Size: 235/50/R20, DOT Number: EJYB. The contact stated that while his wife was driving at an undisclosed speed, the low tire pressure warning light illuminated on the instrument panel, prompting her to pull to the shoulder of the roadway. After a visual inspection of the exterior of the vehicle, the driver observed that the front passenger side tire was flat. The vehicle was towed to the dealer. After the dealer inflated the tire, the contact observed severe bubbling of the sidewall, requiring the tire to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.
NHTSA ODI #11576045
Mileage unknown · Jan 29, 2024
Structure
I drove my 2023 TOYOTA BZ4X home from work after a heavy rainfall in Galveston, Texas in January 2024, had about 2-3 inches of rain on the road, driving about 15-20 miles per hour on my way home. Both front wheel wells/mud guard liners came off. I drove over one of the liner, stopped and picked it up. Also a liner in the back o…
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I drove my 2023 TOYOTA BZ4X home from work after a heavy rainfall in Galveston, Texas in January 2024, had about 2-3 inches of rain on the road, driving about 15-20 miles per hour on my way home. Both front wheel wells/mud guard liners came off. I drove over one of the liner, stopped and picked it up. Also a liner in the back of the car's undercarriage was hanging out. Took the car to the dealership the next morning and was told since it's due to external force/rain. The warranty on a 6 months old car is not covered. Called Toyota cooperate office and was told the same thing. I was quoted $4000 for the repairs. This should not be happening on a new car while driving 15 miles per hour on 2 inches of water on the road. I know it's 2 inches because I stepped out to pick up the fallen piece and checked the depth of water on the road. There should be a recall on this parts. Too many similar complaint on a brand new car/model from Toyota and Subaru owners.
NHTSA ODI #11568473
Mileage unknown · Dec 14, 2023
Unknown Or OtherVehicle Speed Control
I submitted this form earlier, but I’m unsure whether it went through. If this is a duplicate, please disregard. An incident of sudden, unintended acceleration occurred while pulling into a gravel parking area on a hillside at dusk. While turning, the vehicle suddenly lunged forward and struck a tree stump. It would have been a…
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I submitted this form earlier, but I’m unsure whether it went through. If this is a duplicate, please disregard. An incident of sudden, unintended acceleration occurred while pulling into a gravel parking area on a hillside at dusk. While turning, the vehicle suddenly lunged forward and struck a tree stump. It would have been avoided without the sudden acceleration. The driver slammed on the brakes, and the vehicle came to rest right at the edge of a downward slope. Five seconds earlier, and a family member, who had come out of the house to show where he wanted the car parked, could have been killed, or seriously injured. The car was towed to Toyota Of Erie, where it was inspected by a corporate inspector. It remains there until a decision is made. The adaptive cruise control, which was used on the trip, had been canceled, and the brakes were used several times after exiting the freeway. There was apparently no warning from the front camera and the collision avoidance system about the tree stump, though the driver had seen it prior to making the turn. The incident happened very quickly, but there was no noticeable red warning flashing on the screen. This time there is only damage to a car fender, and a tree stump. What about next time? Suppose the vehicle is slowing into a parking space, there is a child exiting nearby van and the car suddenly accelerates? No thanks!!! This problem needs to be solved! The floor mats in the BZ 4X are secured to the floor so they are not an issue. The driver of the vehicle can play an instrument with foot pedals and is therefore very aware of foot placement-so operator error is not the problem. Perhaps there is just too much autonomous driving technology and software layered over the basic EV platform. Can’t we just have the choice of a basic EV until these other problems are worked out? I signed up to be a pioneer in the adoption of electric vehicles, but not a guinea pig for autonomous driving.
NHTSA ODI #11560030
6,100 miles · Jul 31, 2023
Visibility
The contact owns a 2023 Toyota BZ4X. The contact stated that the driver's side rear-view mirror was shaking violently while driving 55 MPH or higher. The vehicle was taken to the dealer who diagnosed, and the mirror was replaced. The vehicle had not received additional repairs. The manufacturer was made aware of the failure. The…
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The contact owns a 2023 Toyota BZ4X. The contact stated that the driver's side rear-view mirror was shaking violently while driving 55 MPH or higher. The vehicle was taken to the dealer who diagnosed, and the mirror was replaced. The vehicle had not received additional repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 6,100.
NHTSA ODI #11535564
Mileage unknown · Dec 6, 2022
Wheels
Toyota re-installed the accessory wheel locks that does not meet the design requirements of the new hub bolts per FAQ page 1 of 2; Q2B of this SAFETY RECALL 22TA06 – Remedy Notice. https://static.nhtsa.gov/odi/rcl/2022/RCMN-22V444-6442.pdf and Critical Note at the bottom of page 8 on the attached "BZ4X Fix" document.
NHTSA ODI #11496319
Official recalls
4Oct 30, 2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Sep 4, 2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
Consequence & remedy
Consequence: An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.
Jul 23, 2024
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Jun 23, 2022
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Subaru Solterra and Toyota BZ4X vehicles. The hub bolts on the wheels may loosen, causing a wheel to detach from the vehicle after low-mileage use.
Consequence & remedy
Consequence: A wheel detaching from a moving vehicle can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until they are repaired. Dealers will replace the hub bolts and wheels, free of charge. Letters notifying owners of the safety risk were mailed June 27, 2022. A second letter will be sent once the remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗