2026 Toyota Bz

I purchased a new 2026 Toyota bZ4X on December 30, 2025. The dealer represented that the vehicle could charge in approximately 30 minutes at public fast-charging stations. In real-world use, the vehicle cannot be charged as represented and is only usable at one local charging station with a special adapter that was not disclosed or provided at the time of sale. As a result, the vehicle cannot be reasonably used for daily transportation and creates a risk of being stranded or unable to travel when needed. I believe this is a significant vehicle usability concern affecting safe and reliable operation.

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a failure of the high-voltage battery control system (Battery ECU / main battery control module), resulting in loss of propulsion. The vehicle is currently at an authorized Toyota dealership and is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle shut down while driving, causing an unexpected loss of power and propulsion. This created a dangerous situation due to the inability to safely maintain speed or maneuver in traffic, increasing the risk of a collision or death. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. An authorized Toyota dealership diagnosed the issue and confirmed that the Battery ECU / main battery control module required replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by an authorized Toyota dealership. The repair and replacement of the Battery ECU was authorized through Toyota’s service process. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs prior to the failure. The shutdown occurred suddenly while driving. Warning messages and service alerts appeared after following the failure.